John Willis, Director of Ecosystem Development at Docker, Inc., gave a presentation on the state of DevOps. He discussed common DevOps frameworks like CAMS (Culture, Automation, Measurement, Sharing) and ICE (Inclusion, Complexity, Empathy). Survey results showed high performing organizations have high trust, cross-functional collaboration, and shared responsibilities. Willis also covered DevOps in the enterprise, with working groups on security compliance and test automation. He advocated for concepts from lean manufacturing like kaizen, jidoka, and genchi genbutsu to drive continuous improvement.

1. Devops State of the Union!
!
John Willis!
@botchagalupe
Director or Ecosystem Development!
Docker, Inc.

2. @botchagalupe
@botchagalupe
• a.k.a. John Willis
• 35 Years in IT Operations
• Exxon, Canonical, Chef,
Enstratius, Socketplane
• Devopsdays Core Organizer
• 35 Devopsdays
• Devopscafe on iTunes

3. Agenda
http://ow.ly/UZIBE
• Long live “Loose” Taxonomies…..
(CAMS and ICE)
• Devops Survey
• Devops in the Enterprise
• Kata
• Oh Yeah Technology!
@botchagalupe

4. Loose Taxonomies
• CAMS
• Culture
• Automation
• Measurement
• Sharing
@botchagalupe

5. What Devops Means to Me
@botchagalupe

6. Culture
Automation
Measurement
Sharing Continuous
Improvement
Learning
DeliveryCollaboration
Cybernetic Feedback Loop
@botchagalupe

7. • ICE
• Inclusivity
• Complexity
• Empathy

8. ICE - Inclusion
• Devopsdays
• Devops Survey
• Diversity
• Enterprise
• Security
• Network
%&%$
@botchagalupe

9. ICE - Inclusion
@botchagalupe

10. ICE - Complexity
%&%$
@botchagalupe

11. Complexity - Cynefin
@botchagalupe

12. ICE - Empathy
• Dev … Ops
• Embedded
Engineers
• Blameless
Postmortems
• Safety Culture
%&%$
@botchagalupe

13. Empathy!
(Learning)
Complexity!
(Feedback)
Inclusion!
(Listening)
ICE - Empathy
@botchagalupe

14. Empathy
@botchagalupe

15. Empathy
@botchagalupe

16. Empathy - Burnout
• Talk Talk Talk!
• Listen Listen Listen!
• Be Vulnerable!
• Be Courageous !
• Be Kind
@botchagalupe

17. Devops Survey 2014
• Job Satisfaction is a key indicator for Organizational Performance.
• IT Performance is a competitive advantage.
• Organizational Culture is one of the strongest predictors of IT Performance.
• Chief Characteristics found in High Performers:
• High Trust Organizations
• Cross Functional Collaboration,
• Shared Responsibilities,
• Learning Organization
@botchagalupe

18. Devops Survey 2015
• Better code quality.
• Better testing.
• Building apps with
testability and
deployability in mind.
• Creating a culture of
continuous
improvement.
@botchagalupe

19. Devops Enterprise
@botchagalupe

20. Devops Enterprise

21. Devops Enterprise Forum
(Working Groups)
• Demystifying DevOps in the Enterprise
• Top approaches to organizational design, roles and
responsibilities
• Metrics Alignment with Business
• Security Compliance
• Test Automation
@botchagalupe

22. Lean Influence
Gemba
Jidoka
Genchi Genbutsu
Kaizen
Kata
@botchagalupe

23. Kata
Culture
Behavior
Habit
Autonomic
!
( Invisible )
@botchagalupe

25. I have no idea
how to answer
that question. It
would literally
never occur to me
not to do it!

26. We are what we repeatedly
do. Excellence, then, is not an
act, but a habit.
!
Aristotle

29. "I intend to
make Alcoa
the safest
company in
America. I
intend to go for
zero injuries."
!
Paul O’Neill
(1987)

30. Oh Yeah …Technology
• Immutable
Infrastructure/
Delivery
• Containers are the
new compute
• Microservices
• Data Gravity
@botchagalupe

31. Faster, Cheaper and Safer
• Agile, Lean and Rugged
• You Build it you Run it
• Change One Thing at a
Time
• Fail Early Fail Often
• Developer Defined
Infrastructure http://blog.gardeviance.org/2012/07/adoption-cycles.html
From Adrian cockcroft (@adrianco)
@botchagalupe

32. Shout Outs
@bglpe

33. Links
• http://devopscafe.org/!
• https://www.chef.io/blog/2010/07/16/what-devops-means-to-me/!
• http://radar.oreilly.com/2015/01/devops-keeps-it-cool-with-ice.html!
• https://www.ruggedsoftware.org/!
• http://gauntlt.org/!
• http://www.slideshare.net/joshcorman/continuous-acceleration-devopsdaysaustin2015corman!
• https://en.wikipedia.org/wiki/Cynefin!
• http://blog.ingineering.it/post/72964480807/empathy-the-essence-of-devops!
• https://puppetlabs.com/blog/2015-devops-survey-here!
• https://vimeo.com/101229409!
• http://www.dtic.mil/cgi-bin/GetTRDoc?AD=ADP010445!
• http://www.slideshare.net/botchagalupe/devopsdays-austin-2015-guns-germs-and-microservices!
• http://www.lean.org/Bookstore/ProductDetails.cfm?SelectedProductId=9
@bglpe

34. john.willis@docker.com
@botchagalupe