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Content
Development
for Webinars
What is a Webinar?
+ A webinar is a live event (meeting) conducted online
that makes use of audio, video, and interactive
elements to communicate with a large number of
people. There are also interactive features that the
audience can use to ask questions and chat with
host. Many people who host webinars include Q&A
sessions at the end to answer viewers' questions
Why a Webinar?
+ Webinars represent more than just a solution for
saving some time and effort in gathering your team
together for a meeting or for getting your product
some attention.
+ You can use webinars to more effectively target
your audience (whether inside or outside your
company) and reinforce your message with a host
of tools, including recordings and interactive
elements.
Producing a successful
Webinar
Plan ahead!
 Prep time — how much time will it take to get all of your
resources together?
 Participants — who will present (and support behind the
scenes) during your webinar?
 Resources — where are you going to get your information,
and how long will it take to get everything together?
 Schedule — find out when your webinar will reach the
most people and do the most good.
Use the right technology
+ You want to impress with your webinar
+ Use professional tools to create your presentation
+ It may even mean looking for some outside help, but that’s
what the professionals are for, isn’t it?
Create compelling content
+ The best webinars feature content that clearly and expertly
communicates your message and provides a defined goal
+ Each webinar participant should leave with a clear
message that you’ve communicated with your well-
designed content.
Interact with your audience
+ Webinar participants gain more when they’re allowed to
ask questions and actively participate with the webinar
materials.
+ You can allow a typed chat, or you could provide
participants with audio and video connections to directly
interact with the proceedings (at well-defined intervals in
the presentation, of course).
+ You can also create interactive training materials that allow
participants to answer questions and receive results on
their training efforts.
Interact with your audience
(continued)…
+ Webinar participants gain more when they’re allowed to ask
questions and actively participate with the webinar
materials.
The point is that you don’t want the
audience to remain passive during the
webinar — you want to get them out of their
chairs (not literally, but you know what I
mean) and allow them to take part in the
webinar.
Interact with your audience
+ Ask for feedback (and actually take it seriously)
Plan on opening multiple avenues for feedback:
✓ E-mail
✓ Forums
✓ SMS and mobile messaging
✓ Direct audio or visual conversation
✓ Social media
No matter how you get the message, be sure to listen to what your
audience is telling you.
What shouldn’t go in a webinar
+ Time wasters
+ Boring materials
+ Materials not meant for your audience
Producing a successful
Webinar
Why Webinars work
+ Direct contact with your audience
+ Access your audience across time and
space
+ Make use of some great tools
Analyze your audience
+ You’re gathering together a sizable amount of people (albeit
virtually) and using their time and attention to accomplish . . .
what?
Choose the best tools
+ Remember, depending on where you’re located and how many people
are involved, you need to at least consider the following:
 Delivering your presenters’ audio and video
 Delivering the materials those presenters will use
 Delivering any interactive quizzes or tests
 Retrieving the results of those quizzes or tests
 Making sure that your entire presentation doesn’t collapse when more
than three people in your office log in
Getting social and spreading the
word
+ Social media can help you identify those interested in your webinar
through networks of friends and professionals.
+ Post your event on LinkedIn and on your Facebook page.
+ Add to registration confirmation e-mails an option for attendees to post
about attending your webinar on Twitter and their own Facebook
pages.
+ Set up a Twitter hashtag to focus the conversation.
+ Once you’ve moved past the promotion stage, social media can be
used to reinforce what you’ve presented.
+ One can also provide a channel for webinar participants to continue
their conversation with you and others about what they’ve learned.
CONTENT
Keep it compelling…
+ No matter how you choose to present your webinar,
remember that the information should always mean
something — and perhaps even compel your audience to do
something.
Write the book – or at least the
handouts…
+ You can use PDFs or text documents to present summary notes or an
overview of your presentation
+ Put the presentation up for repeated downloads if necessary
Our next speaker is…
+ Having more than one presenter involved in your webinar allows you
to tap into a broader range of experience.
+ It also means that you free your audience from having to listen to one
person for a long period of time.
+ Consider having one person act as the host for the entire webinar,
then have that host pass the presentation off to other speakers for
each major section of the webinar.
Multimedia
+ Animations and other computer-generated media may be a little bit
more resource-intensive than straight audio or video, but they can be
worth the time and effort to put together.
+ You can use multimedia to dive deeply into a complex product and
show individual parts in action
+ You can use animation to make abstract concepts more concrete and
easy to understand as well.
+ Ensure that your animations and transitions run smoothly, and you’ll
add a whole new element to your webinars.
Executing your
Webinar
+ Practice makes perfect – rehearse
+ Have everybody there
+ Have a script and stick to it
+ Test drive your webinar
+ Have a back-up plan
+ Engage your audience
Open Source Video
Conferencing
Software
Choices…
+ Apache OpenMeetings (https://openmeetings.apache.org/)
+ BigBlueButton (https://bigbluebutton.org/)
+ Jitsi (https://jitsi.org/)
+ Mconf (http://mconf.org/)
+ Google Hangouts
Google+ Hangouts
Notes
+ You need a Google+ Account
+ Create one for the purpose of your Webinar
+ No limits to attendees
+ No annoying ads
Step 1: Create a Hangout on Air
+ Do this from your Google+ page
+ Select Hangouts
+ Create an event
+ Invite via e-mail
Step 2: Customize your Webinar
with trailers and apps
+ Activate two very important apps: Q@A and Showcase
+ Q&A allows you to accept questions posted by the audience and
marks them as answered once done
+ Showcase allows you to send articles, websites, products and other
online content to your audience
Step 3: Invite your audience to
your Webinar
Step 4: Broadcast your Webinar
+ Ideally you’d have a slideshow presentation to show your audience as
you speak
+ Screenshare button
+ Start broadcast button
Step 5: Edit or download your
recording on YouTube
Congratulations! You have successfully
managed to do your Webinar!
Cheat Sheet
+ Send out invitations 2 weeks in advance otherwise attendees will
forget if you send it too far in advance.
+ Use a simple form for registration otherwise people will not bother to
sign up. Have a welcoming and user-friendly landing page for
registrants.
+ Send reminder e-mails one week before and another on the day of the
presentation – sending it on the day of the event may increase
attendance by 20%.
+ Schedule your webinar in the late morning, that way participants won’t
have issues with commuting during rush hour or have to watch it over
their lunch hour.
+ Have your webinar midweek – studies show that webinars on
Tuesdays get the most attendees.
Sources:
Webinars for Dummies
tuts+
Webinars for Dummies Cheet Sheet
How to use Google Hangouts
(https://www.youtube.com/watch?v=DPZb3D05
00I)
Thank you
Carmen Nel (University of the Free State)
Talk presented on 20 November 2017 for
HELIG KZN Members

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Content development for webinars nov 2017

  • 2. What is a Webinar? + A webinar is a live event (meeting) conducted online that makes use of audio, video, and interactive elements to communicate with a large number of people. There are also interactive features that the audience can use to ask questions and chat with host. Many people who host webinars include Q&A sessions at the end to answer viewers' questions
  • 3. Why a Webinar? + Webinars represent more than just a solution for saving some time and effort in gathering your team together for a meeting or for getting your product some attention. + You can use webinars to more effectively target your audience (whether inside or outside your company) and reinforce your message with a host of tools, including recordings and interactive elements.
  • 5. Plan ahead!  Prep time — how much time will it take to get all of your resources together?  Participants — who will present (and support behind the scenes) during your webinar?  Resources — where are you going to get your information, and how long will it take to get everything together?  Schedule — find out when your webinar will reach the most people and do the most good.
  • 6. Use the right technology + You want to impress with your webinar + Use professional tools to create your presentation + It may even mean looking for some outside help, but that’s what the professionals are for, isn’t it?
  • 7. Create compelling content + The best webinars feature content that clearly and expertly communicates your message and provides a defined goal + Each webinar participant should leave with a clear message that you’ve communicated with your well- designed content.
  • 8. Interact with your audience + Webinar participants gain more when they’re allowed to ask questions and actively participate with the webinar materials. + You can allow a typed chat, or you could provide participants with audio and video connections to directly interact with the proceedings (at well-defined intervals in the presentation, of course). + You can also create interactive training materials that allow participants to answer questions and receive results on their training efforts.
  • 9. Interact with your audience (continued)… + Webinar participants gain more when they’re allowed to ask questions and actively participate with the webinar materials.
  • 10. The point is that you don’t want the audience to remain passive during the webinar — you want to get them out of their chairs (not literally, but you know what I mean) and allow them to take part in the webinar.
  • 11. Interact with your audience + Ask for feedback (and actually take it seriously) Plan on opening multiple avenues for feedback: ✓ E-mail ✓ Forums ✓ SMS and mobile messaging ✓ Direct audio or visual conversation ✓ Social media No matter how you get the message, be sure to listen to what your audience is telling you.
  • 12. What shouldn’t go in a webinar + Time wasters + Boring materials + Materials not meant for your audience
  • 14. Why Webinars work + Direct contact with your audience + Access your audience across time and space + Make use of some great tools
  • 15. Analyze your audience + You’re gathering together a sizable amount of people (albeit virtually) and using their time and attention to accomplish . . . what?
  • 16. Choose the best tools + Remember, depending on where you’re located and how many people are involved, you need to at least consider the following:  Delivering your presenters’ audio and video  Delivering the materials those presenters will use  Delivering any interactive quizzes or tests  Retrieving the results of those quizzes or tests  Making sure that your entire presentation doesn’t collapse when more than three people in your office log in
  • 17. Getting social and spreading the word + Social media can help you identify those interested in your webinar through networks of friends and professionals. + Post your event on LinkedIn and on your Facebook page. + Add to registration confirmation e-mails an option for attendees to post about attending your webinar on Twitter and their own Facebook pages. + Set up a Twitter hashtag to focus the conversation. + Once you’ve moved past the promotion stage, social media can be used to reinforce what you’ve presented. + One can also provide a channel for webinar participants to continue their conversation with you and others about what they’ve learned.
  • 19. Keep it compelling… + No matter how you choose to present your webinar, remember that the information should always mean something — and perhaps even compel your audience to do something.
  • 20. Write the book – or at least the handouts… + You can use PDFs or text documents to present summary notes or an overview of your presentation + Put the presentation up for repeated downloads if necessary
  • 21. Our next speaker is… + Having more than one presenter involved in your webinar allows you to tap into a broader range of experience. + It also means that you free your audience from having to listen to one person for a long period of time. + Consider having one person act as the host for the entire webinar, then have that host pass the presentation off to other speakers for each major section of the webinar.
  • 22. Multimedia + Animations and other computer-generated media may be a little bit more resource-intensive than straight audio or video, but they can be worth the time and effort to put together. + You can use multimedia to dive deeply into a complex product and show individual parts in action + You can use animation to make abstract concepts more concrete and easy to understand as well. + Ensure that your animations and transitions run smoothly, and you’ll add a whole new element to your webinars.
  • 24. + Practice makes perfect – rehearse + Have everybody there + Have a script and stick to it + Test drive your webinar + Have a back-up plan + Engage your audience
  • 26. Choices… + Apache OpenMeetings (https://openmeetings.apache.org/) + BigBlueButton (https://bigbluebutton.org/) + Jitsi (https://jitsi.org/) + Mconf (http://mconf.org/) + Google Hangouts
  • 28. Notes + You need a Google+ Account + Create one for the purpose of your Webinar + No limits to attendees + No annoying ads
  • 29. Step 1: Create a Hangout on Air + Do this from your Google+ page + Select Hangouts + Create an event + Invite via e-mail
  • 30. Step 2: Customize your Webinar with trailers and apps + Activate two very important apps: Q@A and Showcase + Q&A allows you to accept questions posted by the audience and marks them as answered once done + Showcase allows you to send articles, websites, products and other online content to your audience
  • 31. Step 3: Invite your audience to your Webinar
  • 32. Step 4: Broadcast your Webinar + Ideally you’d have a slideshow presentation to show your audience as you speak + Screenshare button + Start broadcast button
  • 33. Step 5: Edit or download your recording on YouTube Congratulations! You have successfully managed to do your Webinar!
  • 34. Cheat Sheet + Send out invitations 2 weeks in advance otherwise attendees will forget if you send it too far in advance. + Use a simple form for registration otherwise people will not bother to sign up. Have a welcoming and user-friendly landing page for registrants. + Send reminder e-mails one week before and another on the day of the presentation – sending it on the day of the event may increase attendance by 20%. + Schedule your webinar in the late morning, that way participants won’t have issues with commuting during rush hour or have to watch it over their lunch hour. + Have your webinar midweek – studies show that webinars on Tuesdays get the most attendees.
  • 35. Sources: Webinars for Dummies tuts+ Webinars for Dummies Cheet Sheet How to use Google Hangouts (https://www.youtube.com/watch?v=DPZb3D05 00I)
  • 36. Thank you Carmen Nel (University of the Free State) Talk presented on 20 November 2017 for HELIG KZN Members

Hinweis der Redaktion

  1. And, of course, you may even get to be in front of a camera. Isn’t that what you’ve always dreamed of?
  2. Planning: Have a written script Resources: ensure slides are in order Schedule the program with enough time for each segment
  3. You can use a variety of tools to create a webinar
  4. It’s easier said than done, I know.
  5. No matter how you get the message across – be sure to listen to what your audience is telling you,
  6. How will you know you’ve made your point?
  7. Time wasters: Part of the benefit of the webinar is saving as much time as possible. You don’t have to travel, you don’t have to outfit a strange convention hall or arena — you may not even have to leave your office, depending on your arrangement. Once you’ve completed your plan, analyze it and make sure that every part of that plan accomplishes something important. If it doesn’t do what you want to do, lose it. This includes cutesy graphics and pictures, Boring materials: This might be where one of my older relatives would start bemoaning the attention spans of today’s youth, but there is something to be said for attention-grabbing material. If the entirety of your webinars consists of a two-hour lecture with a single camera, you’re probably going to lose the attention of your audience at some point. Take a look at your materials and make sure they can hold the interest of your webinar’s participants. You don’t need to include strobe lights and loud music every fifteen seconds, but you should ensure that your audience is drawn to your presentation and willing to participate in the process. Materials not meant for your audience: One reason webinars are effective is that they help you reach the audience you want to reach clearly and effectively. More than anything else, webinars help you target a specific audience and communicate directly to that audience with a concise, effective message. With this in mind, don’t include materials that don’t apply to that audience.
  8. Direct contact with your audience: Large gatherings can lose a lot of communication potential. It’s hard for one person to speak up and ask a question, and more often than not, you just end up being a passive listener. The webinar allows you to establish a direct connection to webinar participants, giving them a conduit in which to ask questions and provide commentary. Even with numerous participants, each participant gets a more personal connection with better access. Access your audience across time and space: Regular in-person or live meetings can provide information to those who can actually attend the session, but nothing remains available to those who couldn’t attend. Webinars both educate those in attendance for the live session and provide access to information for later viewing. Webinar content remains available online for all participants, and you can include as many people as you need to. Make use of some great tools: You can use slide presentations in your webinar, but you don’t have to feel limited to static text and images. You can include audio and video presentations in your webinar to communicate your information, and those materials can fuel interactive learning tasks that reinforce the information you communicate. Ultimately, you want to use whatever tool best expresses your content, and you’re the expert on your content. Make sure that you present your content in the best light possible using the best possible tools.
  9. Don’t psycho analyse those attending your webinar (unless you’re conducting the world’s largest group therapy session). Just like any other presentation, you have to know to whom you’re presenting, why you’re presenting to them, and what they need to get out of your presentation
  10. Once you know what you want to accomplish with your webinar, the next step involves choosing the right tools. While it’s a little more complicated than going to the junk drawer for that screwdriver you keep around, you can choose from a wide variety of options to deliver your webinar. Add any other interactive elements and a larger crowd, and you’re going to need some experts on your side. Decide that you want to store the webinar somewhere online for future use, and your need for experts just increased some more. Make sure that you have the proper tools and infrastructure in place to handle these needs before you get started; you’ll rest easier as the time for the actual webinar draws near.
  11. First, take a look at your webinar promotion strategy. Start off with e-mail blasts to your customer and prospect mailing lists, and include the option for those recipients to share the messages with others. 
  12. You do need to make your content interesting and worth the time your audience invests Make sure that you use up-to-date information, keep it lively and informational, and don’t be afraid to be a little entertaining. 
  13. When choosing speakers, make sure that they’re comfortable talking about and presenting their subject matter.  You want to make sure that your speakers know what they need to talk about and how they’re going to talk about it. Their delivery should be clear and concise, and they should provide the best content in the time allotted.
  14. You need the speaker to run through the entire presentation to demonstrate exactly how long the presentation will last and how the speaker will perform as part of the webinar. You can’t just “wing” a webinar. You’ve already seen the amount of planning that goes into a webinar, and you can’t pull that off without having a detailed plan of where all of your content goes and what your speakers are going to say. You don’t know exactly how a webinar will perform until you run through the entire thing, just as you don’t know how a car will drive until you take it for a spin.  Nobody likes to think about when things could go wrong. But you need to be prepared in case ,
  15. Thanks to open-source software, you can host your video conferences for free 
  16. Mconf based on BigBlueButton and can be used on mobile devices too
  17. E-mail, etc,
  18. Video Clip: Google Hangout Live