IBM @ Selangor Smart City International Conference 2016 Presentation by Deven Chhaya, ASEAN Leader for Smarter Cities from IBM, at the Selangor Smart City International Conference 2016 on December 6th 2016. Deven Chhaya focused on how IBM has delivered increasing levels of services in areas such as transport, emergency management, water, buildings, public safety and more.

1. © 2014 IBM Corporation
IBM Smarter Cities
Enabling Sustainable Urbanization
Deven Chhaya
ASEAN Leader – Smarter Cities

2. © 2014 IBM Corporation
Smarter Cities compete successfully by cultivating three core attributes that
express the personality of the city
Resiliency
Charisma
Vitality
Bold leadership in
service of a differentiated
brand identity to attract
and inspire citizens and
businesses Reimagined, sustainable
infrastructure to better
anticipate and respond to
resource challenges of all
kinds
Smarter systems and
service delivery to help
individuals reach their
full economic, social and
health potential

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The need to collaborate is more important than ever…
Experience driven
Buying
Demographics
Environment
Societal expectations
Competitive Pressure
Impact of technology
Smarter Cities

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The Journey of making a City
“Smarter”
INTELLIGENT
INTERCONNECTEDINSTRUMENTED

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Vibrant cities are realizing their full potential by integrating across functions, capitalizing
on new insights, creating system-wide efficiencies and collaborating in new ways

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3 trends that are shaping the future
of smart cities

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Emergency Management Systems
capture events to a central point and provide responders with operational insights
Smarter Emergency
Management
Capitalize on new insights to
create near real-time situational
awareness at the command center
level
Create system-wide efficiencies to
improve strategic collaboration
and tactical decision making for
virtually all hazards (man-made or
natural)
Collaborate in new ways to enable
a faster, more effective and
efficient response
Preparedness
ResponseMitigation
Recovery

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Emergency management customers – achieving real results
Integrate
information feeds
from federal, state
and international
security agencies
and their
monitoring tools
Davao City,
Philippines
Develops an “early
warning system” that
monitors Key Risk
Indicators citywide
Integrate several
agencies with a
centralized
solution,
speeding cross-
agency
coordination
Bandung City,
Indonesia
Improves threat
detection and command-
and-control response
efficiencies for large,
international events
City of Madrid
Emergency response
agency improves
response time by 15%Establish an
integrated
communication
system that
enhances
situational
awareness
City of Fort Worth
Reduces number of
physical radios needed in
communication center by
80%
Enable first
responders to
communicate
with each other
in real-time and
respond faster
with better
decision making

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Smarter Law
Enforcement
Capitalize on new insights
to get a holistic view and
identify leads more
quickly
Create system-wide
efficiencies to uncover
criminal trends and
proactively deploy police
resources
Collaborate in new ways
to quickly apply resources
and efficiently resolve
crimes
Public safety systems help make cities safer and more desirable for
citizens and businesses
““There's no substitute for interacting with people to solve
cases. Our goal is to make the process more efficient:
instead of having to talk with 10 different investigators in
different parts of the city, they'll have to talk with two.
That's a lot more time available to solve cases.”
Police agencies work
together to attain guilty
convictions with innovative
policies and mobile access
— James Onalfo, Chief Architect and CIO, NYPD

10. © 2014 IBM Corporation
Use predictive
analytics to reduce
crime without a
proportional
increase in staff –
while expanding
coverage area
NYPD
provides mobile
access to more than
120 million criminal
complaints, arrests and
911 records
Relay critical
data instantly to
officers at the
scene; what
once took days
now takes
minutes
Memphis
Police Dept
reduces crime 19%
over four years
Miami-Dade
Police Dept
transforms all aspects of
public safety operations
by enabling a holistic view
of policing and partner
agency systems
Provide a
preconfigured
solution that
supports front
line, command
and investigative
staff
United Kingdom
Ministry of Justice
analyzes 4 million
records from within 140
prisons
Share key
information on
criminals among
agency staff to
help anticipate
future problems
and plan
intervention
programs
Law enforcement customers achieving real results

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Smarter Transportation
Management
Capitalize on new insights to create
visibility across transportation
networks and improve operations
Create system-wide efficiencies to
optimize capacity and minimize
congestion by anticipating commuter
demand
Collaborate in new ways to assure
safety and improve the traveler’s
experience
Transportation management systems
can improve operational efficiency and enhance traveler safety, speed and satisfaction
— Thomas Weil, Head of Traffic Management Center, Cologne
Increased accuracy of traffic volume
data to 90% ensures that drivers receive
more accurate reports on traffic tie-ups,
suggested route changes, etc.
“Having the ability to create actionable insight from the traffic
monitoring data gives us an ability to better manage
congestion as well as provide citizens with more precise
traffic information.”

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Finnish Transport
Agency
transforms 78,000 km of
roadway data into
insights to enhance safety
and operational efficiency
Integrate and
analyze existing
roadway data
to improve road
maintenance and
make the
country's
motorways safer
and easier to
navigate
Analyzes traffic
and road
conditions to help
improve traffic
flow and ease
congestion
Develop high-
speed urban
passenger
transport network
to meet growing
population needs
City of Zhenjiang
makes public
transportation system
faster and more efficient
by improving transit flow on
2000 city buses and 100
bus routes
Transportation management customers
achieving real results
A US turnpike
authority
predicts turnpike traffic
conditions with 96%
accuracy for 30-minute
predictions in live tests
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Analyze traffic
patterns and
predict congestion
on trunk routes
Asia’s Developed City
analyze traffic congestion
with 70% accuracy to
disseminate relevant
information through various
media

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Smarter Water
Management
Capitalize on new
insights by providing a
holistic, system-wide
approach to water
system data analysis and
management
Create system-wide
efficiencies by
identifying potential
delivery disruption and
better forecasting long-
term water demand
Collaborate in new ways
to protect water supplies
and drive conservation
and sustainability
Water management systems
make operations and infrastructure more reliable and efficient
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Natural
Water
Sources
Raw
Water
Transport
Clean
Water
Supply
Consumers
Sewage
Treatment

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Rio de Janeiro
implements a high-
resolution weather and
hydrologic modeling
system that can predict
flood events up to 48
hours in advance
Digital Delta
helps water authorities
prevent disasters and
environmental degradation,
while reducing the cost of
managing water by
up to 15%
Bangalore Water
Supply and
Sewage Board
Mitigates water loss due
to theft, leakage and
malfunctions saving up
to 40% of supply
Provide real-rime
feedback on the
status of the
water supply for
water-distribution
pattern
adjustment
Miami-Dade Parks
expects to reduce water
consumption by 20%
and save USD860,000
annually
Reduce water
costs through
operational
efficiencies and
advanced
analytics
capabilities
Mitigate flood
damage by
gathering and
analyzing flood
information in the
Netherlands and
applying
advanced
analytics
Water management customers achieving real results
Integrate
information and
processes from
30 different city
agencies

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Waste management
Waste is increasingly considered a valuable resource
A closed-loop, non-traditional supply chain is beginning to make
economic sense
Product
Recover/reuseSell
CollectionDiscard/Recycle
Landfill
Sort
Non-recoverable
material
Energy

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Madrid: Project MiNT

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Putting social media to work:
Event 1
Event 2
Event 3
“Citizen as a sensor”
Event Rules Semantic Models Workflows

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3 trends that are shaping the future
of smart cities

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#1 Internet of
Things 30 Billion Things
Source: The Builder’s Association, Total Cost of Ownership

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#2 – Government As A Service
Competing Cities might use Tax-Based-Services as a competitive
advantage

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Data from citizens, combined with traffic, weather and utility data,
can be used to learn from and predict patterns in cities, such as
traffic jams or energy shortages.
Cognitive IoT has the potential to transform how we think about
cities -- and beyond.
#3 – Ushering in the Cognitive Era

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