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there are

no straight lines

in life
East Sussex 1988
The Institution
Southwark 1992

Professional Gift
Denver 1994
Inclusion
Edinburgh 1995
Person-Centred Planning
Glasgow 1996

Individual Service
Funds
England 2003
Personal Budgets
& RAS
Sheffield 2009

Welfare Reform
Liverpool 2002
Keys to Citizenship
UK 2011

Fair Society
England 2014

Rights
North Lanarkshire 2000
Self-Directed Support

& Support Plans
• Theory - What is the mountain?
• Research - What does the mountain teach us?
• Knowledge - What is useful on the mountain?
Base Camp - getting ready to climb
theory

ideas about 

the mountain
• Power - mountains and pyramids
• Ideology - our strange times
• Truth - some things to hang on to
1. Theory - ideas
Mountains are symbols of real
power and mystery. They are
sacred places of revelation.
Pyramids are symbols of human pride
and elitism. They were built by violence
and terror to house the dead.
What’s the difference between 

pyramids and mountains?
We must reject the pyramid
We must accept the journey to the mountain
www.simonduffy.info
all power is sustained by ideas…
Ideas can control us, justifying the most dreadful things…
“No one ever blamed someone if he coordinated [got
in line with Nazi thinking] because he had to take care
of his wife or child. The worst thing was that some
[intellectuals] really believed in Nazism! For a short
time, many for a very short time. But that means that
they made up ideas about Hitler, in part terrifically
interesting things! Completely fantastic and interesting
and complicated things! Things far above the ordinary
level! I found that grotesque. Today I would say that
they were trapped by their own ideas.”
Hannah Arendt
“These rulers of our who claim
that the prime mover of history is
the economic basis have shown
by the whole of their own practice
that the real stuff of history is
ideas. It is ideas that shape the
minds of whole generations,
winning adherents, imposing
themselves on consciousness,
creating new forms of
government and society, rising
triumphantly - and then slowly
dying away and disappearing.”
Nadezhda Mandelstam
We are living at the end of an age of dead ideologies.
We don’t seem ready to wake up, to start thinking afresh
and living for real. Instead we borrow dead words and
pretend they have meaning.
Marxism
Liberalism
Neoliberalism
Socialism
Eugenicism Racism Fascism
NationalismUtilitarianism Imperialism
Thought is a living thing
an on-going effort to understand
what is true
what is the good
what is beautiful
not a system
not an ideology
it is imagination
in the service
of love
Don’t let Self-directed support become about
Market competition
Cost-cutting
Consumerism
Regulation
Commodification
Personalisation
These are the empty words of dead ideologies.
Instead self-directed support must serve
justice and human rights
citizenship and equality
real wealth and human flourishing
after all, that’s why these 

ideas were developed…
so here are 3 thoughts,

that may be useful
why needs are not enough
why we citizenship matters
what really makes someone wealthy
research
facts about
the mountain
• Ignorance - the problems of research
• Evidence - clues to what’s possible
• Understanding - possible explanations
2. Research - information
“In theory
there is no difference
between
theory and practice;
in practice
there is.”

Yogi Berra
The Great Gulf“Theory
like mist on eye glass
obscures the facts.”


Charlie Chan
“I call it theory-induced
blindness: once you've
accepted a tool and used it
as a tool in your thinking, it's
extraordinarily difficult to
notice its flaws. If you come
upon an observation that
does not seem to fit the
model, you assume there
must be a perfectly good
explanation which you are
somehow missing.”

Daniel Kahneman
we are not always asking


the right questions


in the right way


about the right things
Here I want to focus on some
recent research about a very
Scottish innovation: Individual
Service Funds
- in terms of Self-Directed Support
Act - the middle option
the road less travelled
Research on Inclusion Glasgow
showed, over a period of 5 years,
support costs had reduced by 44%.
Research on Choice Support showed
savings of 30% over four years.
The most plausible hypothesis I’ve
seen, that explains these facts is
not ‘market efficiencies’
but that when people have more
control they use money better - by
building on their own real wealth.
This has important consequences
for policy on self-directed support.
It means its value lies in
transparency,

flexibility,

control and

creativity.
Recent research on ISFs in England
suggests that this not how the current
system thinks - e.g. providers are being
contracted to deliver ‘person-centred
support plans’!!
ie. flexibility, control and creativity are
being critically undermined - in the name
of personalisation itself!
experience
climbers tales of
the mountain
• Expertise - the real and the phoney
• Guidance - things to remember
• Challenge - what we must not forget
3. Knowledge - guidance
It’s not tools, but people
who climb the mountain.
In England the misuse of
person-centred planning
& support planning
has become toxic.
It is like pyramid-selling,

each new technique
promises to deliver
what the old one couldn’t
and all at a price.
People are forgetting
that real power comes
from within people.
We each must find our own purpose, our own
mountain to climb, in our own way.
To support others we must listen with our heart.
A good life is not planned

it is lived.
A good life need others,
relationships,
people you can ask for help.
Focus on the mountain you agree on
not the molehill you don’t.
It’s not budgets - it’s people that make the difference.
Always seek to build community.
Don’t lose sight of the real mountain.
When we just focus on the latest idea
we can stop paying attention 

to what is really going on.
Don’t let your mountain become a pyramid:
just another part of the bureaucracy
just another system change
another empty target
something dead
It is justice we seek.
There is no rule of one man here: it is a free city.

The people are lord here, taking turns

In annual succession, not giving too much to the rich.

Even a poor man has an equal share.
When the laws are written down, then he who is weak

And he who is rich have equal justice:

The weaker ones may speak as ill of the fortunate

As they hear of themselves, and a lesser man

Can overcome a great one, if he has justice on his side
Euripides
www.simonduffy.info

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There are No Straight Lines in Real Life

  • 1. there are
 no straight lines
 in life
  • 2. East Sussex 1988 The Institution Southwark 1992
 Professional Gift Denver 1994 Inclusion Edinburgh 1995 Person-Centred Planning Glasgow 1996
 Individual Service Funds England 2003 Personal Budgets & RAS Sheffield 2009
 Welfare Reform Liverpool 2002 Keys to Citizenship UK 2011
 Fair Society England 2014
 Rights North Lanarkshire 2000 Self-Directed Support
 & Support Plans
  • 3. • Theory - What is the mountain? • Research - What does the mountain teach us? • Knowledge - What is useful on the mountain? Base Camp - getting ready to climb
  • 5. • Power - mountains and pyramids • Ideology - our strange times • Truth - some things to hang on to 1. Theory - ideas
  • 6. Mountains are symbols of real power and mystery. They are sacred places of revelation. Pyramids are symbols of human pride and elitism. They were built by violence and terror to house the dead. What’s the difference between 
 pyramids and mountains?
  • 7.
  • 8. We must reject the pyramid
  • 9. We must accept the journey to the mountain www.simonduffy.info
  • 10. all power is sustained by ideas…
  • 11. Ideas can control us, justifying the most dreadful things… “No one ever blamed someone if he coordinated [got in line with Nazi thinking] because he had to take care of his wife or child. The worst thing was that some [intellectuals] really believed in Nazism! For a short time, many for a very short time. But that means that they made up ideas about Hitler, in part terrifically interesting things! Completely fantastic and interesting and complicated things! Things far above the ordinary level! I found that grotesque. Today I would say that they were trapped by their own ideas.” Hannah Arendt
  • 12. “These rulers of our who claim that the prime mover of history is the economic basis have shown by the whole of their own practice that the real stuff of history is ideas. It is ideas that shape the minds of whole generations, winning adherents, imposing themselves on consciousness, creating new forms of government and society, rising triumphantly - and then slowly dying away and disappearing.” Nadezhda Mandelstam
  • 13. We are living at the end of an age of dead ideologies. We don’t seem ready to wake up, to start thinking afresh and living for real. Instead we borrow dead words and pretend they have meaning. Marxism Liberalism Neoliberalism Socialism Eugenicism Racism Fascism NationalismUtilitarianism Imperialism
  • 14. Thought is a living thing an on-going effort to understand what is true what is the good what is beautiful not a system not an ideology it is imagination in the service of love
  • 15. Don’t let Self-directed support become about Market competition Cost-cutting Consumerism Regulation Commodification Personalisation These are the empty words of dead ideologies.
  • 16. Instead self-directed support must serve justice and human rights citizenship and equality real wealth and human flourishing
  • 17. after all, that’s why these 
 ideas were developed…
  • 18.
  • 19. so here are 3 thoughts,
 that may be useful why needs are not enough why we citizenship matters what really makes someone wealthy
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 28. • Ignorance - the problems of research • Evidence - clues to what’s possible • Understanding - possible explanations 2. Research - information
  • 29. “In theory there is no difference between theory and practice; in practice there is.”
 Yogi Berra The Great Gulf“Theory like mist on eye glass obscures the facts.” 
 Charlie Chan
  • 30. “I call it theory-induced blindness: once you've accepted a tool and used it as a tool in your thinking, it's extraordinarily difficult to notice its flaws. If you come upon an observation that does not seem to fit the model, you assume there must be a perfectly good explanation which you are somehow missing.”
 Daniel Kahneman
  • 31.
  • 32. we are not always asking 
 the right questions 
 in the right way 
 about the right things
  • 33. Here I want to focus on some recent research about a very Scottish innovation: Individual Service Funds - in terms of Self-Directed Support Act - the middle option the road less travelled
  • 34.
  • 35.
  • 36.
  • 37.
  • 38. Research on Inclusion Glasgow showed, over a period of 5 years, support costs had reduced by 44%. Research on Choice Support showed savings of 30% over four years.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45. The most plausible hypothesis I’ve seen, that explains these facts is not ‘market efficiencies’ but that when people have more control they use money better - by building on their own real wealth.
  • 46.
  • 47. This has important consequences for policy on self-directed support. It means its value lies in transparency,
 flexibility,
 control and
 creativity.
  • 48. Recent research on ISFs in England suggests that this not how the current system thinks - e.g. providers are being contracted to deliver ‘person-centred support plans’!! ie. flexibility, control and creativity are being critically undermined - in the name of personalisation itself!
  • 50. • Expertise - the real and the phoney • Guidance - things to remember • Challenge - what we must not forget 3. Knowledge - guidance
  • 51. It’s not tools, but people who climb the mountain.
  • 52. In England the misuse of person-centred planning & support planning has become toxic. It is like pyramid-selling,
 each new technique promises to deliver what the old one couldn’t and all at a price. People are forgetting that real power comes from within people.
  • 53.
  • 54. We each must find our own purpose, our own mountain to climb, in our own way. To support others we must listen with our heart.
  • 55. A good life is not planned
 it is lived.
  • 56. A good life need others, relationships, people you can ask for help.
  • 57. Focus on the mountain you agree on not the molehill you don’t.
  • 58.
  • 59. It’s not budgets - it’s people that make the difference. Always seek to build community.
  • 60. Don’t lose sight of the real mountain. When we just focus on the latest idea we can stop paying attention 
 to what is really going on.
  • 61.
  • 62.
  • 63. Don’t let your mountain become a pyramid: just another part of the bureaucracy just another system change another empty target something dead
  • 64. It is justice we seek.
  • 65. There is no rule of one man here: it is a free city.
 The people are lord here, taking turns
 In annual succession, not giving too much to the rich.
 Even a poor man has an equal share. When the laws are written down, then he who is weak
 And he who is rich have equal justice:
 The weaker ones may speak as ill of the fortunate
 As they hear of themselves, and a lesser man
 Can overcome a great one, if he has justice on his side Euripides