7.
Management function that establish and maintain
the relationship between an organization and the
public on whom it’s success or failure depends
- Definition
• Other definition :
using communication to adapt relationships between
organizations and their publics’
(Carl H. Botan “International public
relations: Critique and reformulation” in Public
Relations Review, Vol. 18, No. 2, 1992: 149-152)
8.
Public relations is the art and science of
managing communication between an
organization and its key constituents to
build, manage, and sustain its positive
image.
- Nature
9.
• Public relations provides an organization or individual
exposure to their audiences using topics of public
interest and news items that do not require direct
payment.
• The aim is often to persuade the public, investors,
partners, employees and other stakeholders to maintain
a certain point of view about the company, its
leadership, products or of political decisions.
• Common activities include speaking at conferences,
winning industry awards, working with the press, and
employee communication.
- OBJECTIVE
10. • It provides relevant information on planning
technical and organizational developments,
inventions and their potential utilization, etc.
• The scope of public relation is wide and also include
political field. Entrepreneurs, teachers, political
leaders, social workers, religions, leaders are all
involved in public relations day in and day out.
• In business public relation is tool of management like
marketing, production and finance. It is investing and
creating asset for an organization which is finally
reflected in improved performance profitability, and
growth of the organization.
11.
1. internal public relation
2.External public relation
3.Community public relation
4.Media relation
5.Trusted counsel
- Competency function
12.
- Communication within an organization.
Mission Statements:
Helps employees set priorities and goals
Calibrates employees to the shared goals
and milestones for an organization
1-Internal Relations & Employee Communications
18.
R = Research
A = Action
C = Communication
E = Evaluation
-Marston’s four-step “ ”
model describes the PR process:
19. research
strategic and plan
implement , exudate and communicate
evaluate
publicity and special events
issues management
crisis management
-Essential function
24.
-Skill of PR member
Strategic Message
Development
Media Relations and
Publicity
Presentation Skills
Training
Media Training and
Coaching
Opinion/Editorial Writing
Press Conferences
Media/Press Kits
Collateral Materials
Audio-Visual
Programs
Video News , Releases
and Blogs
Market/Issue Research
Special Events
Working under stress
Initiative
25.
Advertising – Information placed in the media by
an identified sponsor that pays for time or space.
Marketing – Management function that identifies
human needs and wants, and offers products and
services to satisfy those demands by targeting
customers
-Definition review:
27.
2/ Publicity – Information from outside source
used by the media because it has news value.
3/ Government relations – Involves flow of
information to and from legislative bodies.
4/ Lobbying – Primary purpose is to influence
legislation and regulation
-Definition review: