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Transitions from School to 
Higher Education: 
understanding the needs of 
undergraduates at LSE 
Jane Secker and Maria Bell 
London School of Economics and Political Science 
European Conference of Information Literacy 2014: Dubrovnik, Croatia, October 2014
Overview 
 Background 
 Undergraduate student support and 
transition issues 
 The Student Ambassadors for Digital 
Literacy (SADL) project 
Working with local schools 
 Findings & observations 
 Lessons learnt
Background and context 
 LSE: specialist social science research 
led university 
 World class library 
 Cosmopolitan students - relatively 
small undergraduate population 
(c.4500) 
 Traditional teaching and assessment 
 Blended learning support using 
Moodle 
 Core course for LSE undergraduates 
(LSE100)
Information literacy at LSE 
 2012 Audit of undergraduate support at LSE 
 Used ANCIL as audit tool 
 Report: Bell et al 
 2013 Teaching, Learning & Assessment Committee 
report and recommendations 
 2013 Literature review: Embedding digital and 
information literacy into undergraduate teaching 
 2013 LSE Digital and information Literacy 
Framework 
 2013 HEA Changing Learning Landscape workshop 
on digital literacy strategies and funding for SADL
The SADL Project 
 Collaborative Project: 
 Library 
 Centre for Learning 
Technology(CLT) 
 Teaching and Learning Centre 
 Student Union 
 IT Training 
 Engagement with 2 
academic departments – 
20 undergraduates 
 Social Policy 
 Statistics
SADL: project aims 
 To explore how aspects of digital and information 
literacy can be embedded into the curriculum 
 To better understand the existing digital and 
information literacies of students 
 To develop and deliver interactive workshops on 
finding, managing and evaluating information and 
managing your digital footprint 
 To explore the role of Student Ambassadors as peer 
support for others on their course 
 To share good practice at LSE on embedding digital, 
academic and information literacies into the 
curriculum
Recruitment and rewards
Research practices questionnaire 
Research: where do you start? 
How did you learn to use your 
favourite research tool? 
What do you think of the Library 
search tools? 
Assessing quality: library resources 
and internet resources? 
Identify strengths and weaknesses 
of your research practices 
Purdy, J. P. (2013) “Scholarliness as Other: How Students Explain Their Research-Writing Behaviors”. In McClure, R. & 
Purdy, J. P. The New Digital Scholar - Exploring and Enriching the Research and Writing Practices of NextGen 
Students. Information Today, New Jersey
Research practices questionnaire 
“I go on to Moodle to find if there 
are any relevant links that 
Professors have posted online. If 
there are recommended articles 
that are in the library, I will search 
for it. Otherwise, I will google 
scholarly articles to see if anything 
has been written about it.” 
“Researching my first essays, I used 
google scholar - it doesn't involve 
much learning, the simplicity is what 
makes it a useful first step.” 
“I think it's comprehensive, but 
sometimes it's hard to find to 
narrow it down and to find the 
most relevant information.” 
“I scan the title and abstract to assess 
which are the most relevant.” 
“I think I am good at research to the extent that I can 
find lots of resources and get the relevant articles 
instead of going aimless and overwhelmed by the 
information. My weakness is that I am still lack of all 
kinds of tools and knowledge of websites to do a 
good job on very scholarly research.” 
“Mostly use one from 
amongst the top 5 of the 
Google hits. But mostly 
on the relevance of the 
url and the first few lines 
that can be read on 
google hits page.”
Workshop overview 
Workshop 1: Introduction to the SADL project: 
finding and evaluating information 
Workshop 2: Reading and writing in your 
discipline 
Workshop 3: Managing and sharing information 
Workshop 4: Managing your digital footprint 
All resources on project website: 
http://blogs.lse.ac.uk/lsesadl/resources/
How do you 
approach an 
assignment? 
Workshop 2: 
reading and 
writing in your 
discipline?
Workshop 3: 
Managing and 
sharing information 
How do you keep up 
to date, manage, 
store and cite your 
information?
Workshop 4: 
Managing your 
digital identity 
Digital Footprint: 
why does it 
matter?
The Student Voice 
Student made videos: http://blogs.lse.ac.uk/lsesadl/resources/
Working with schools 
• Local further education college close to LSE 
• Collaboration initiated by careers service and 
teacher in October 2013 
• Opportunity for 30 high achieving Year 12 
politics and philosophy students 
• A chance for us to understand students pre-university 
and consider transition issues 
• Many overlaps with the SADL project
The IL Programme 
• Developed 3 workshops: 
finding, evaluating, 
managing, plagiarism 
• Re-used and adapted 
resources from SADL and 
other OERs 
• Student ambassadors talked 
to the group in final session 
• Students given access to LSE 
Library for 6 months during 
the programme
SADL: Findings and evaluation 
 Project collected rich data about their practices 
 Challenged assumptions and generalisations 
 Low awareness of existing resources and support 
 Contrasts between disciplines 
- Statistics students don’t tend to use Library resources 
- Social Policy students read extensively 
 Sharing – valued being part of the network but unsure 
about where and how to share information 
 Student ambassador role needed more structure 
 But students were enthusiastic, willing to support others 
and wanted to improve their digital literacies
Year 12 student feedback 
• Students valued aspects of the workshops but 
some claimed they were too basic 
• Feedback from teacher highly positive 
• Students highly valued access to LSE Library 
and a chance to meet SADL students 
• Interactive nature of workshops worked less 
well and some students reluctant to 
participate 
• Poor attendance by some in group
Lessons learnt 
 Developing relationships with students takes 
time and different age groups need 
different approaches 
 Workshops require: 
 Defined aims and objectives 
 A lot of preparation time 
 A suitable learning space 
 Valuable staff development – new techniques, activities 
 Ambassador role is useful but requires clear expectations and 
ways to facilitate peer support and mentoring 
 Facebook Group, Moodle forum? 
 Student led workshops for their peers and Year 12 students? 
 We need greater publicity in LSE for academic departments 
and other students to highlight the importance of IL
IL initiatives 2014-15 
 Funding for SADL provided by Library / LTI 
 Greater clarification of Student Ambassador role 
being provided – working with some existing 
ambassadors who stayed on board 
 Exploring the best platform for students to share 
with their peers 
 Recruited 2 further departments (40 students) 
 Reviewing IL programme for Year 12 students as 
their needs are clearly different to existing 
undergraduates 
 Staff development workshop planned for Feb 
2015
Further reading and 
resources 
Bell, Maria and Moon, Darren and Secker, Jane (2012) Undergraduate support at LSE: the ANCIL report. 
The London School of Economics and Political Science, London, UK. Available at: 
http://eprints.lse.ac.uk/48058/ 
Karnad, Arun (2013) Embedding digital and information literacy into undergraduate teaching. Centre for 
Learning Technology (CLT), London, UK. Available at: http://eprints.lse.ac.uk/51221/ 
LSE Digital and Information Literacy Framework (2013) Available at:http://bit.ly/1gq63IO 
LSE SADL Project website and resources (2014) Available at: http://blogs.lse.ac.uk/lsesadl/resources 
Secker, Jane, Karnad, Arun , Bell, Maria, Wilkinson, Ellen and Provencher, Claudine (2014) Student 
ambassadors for digital literacy (SADL): project final report. Learning Technology and Innovation , 
London, UK. Available at: http://eprints.lse.ac.uk/59479/ 
Secker, Jane and Karnad, Arun (2014) SADL project evaluation report. Learning Technology and 
Innovation , London, UK. Available at: http://eprints.lse.ac.uk/59478/
Thank you 
Find out more at http://blogs.lse.ac.uk/lsesadl/ 
SADL Resources http://blogs.lse.ac.uk/lsesadl/resources/ 
@LSESADL 
Jane Secker j.secker@lse.ac.uk@jsecker 
Maria Bell m.bell@lse.ac.uk@bellmari
Digital Literacy 
JISC definition: 
“By digital literacy we mean those capabilities 
which fit an individual for living, learning and 
working in a digital society: for example, the 
skills to use digital tools to undertake academic 
research, writing and critical thinking; as part of 
personal development planning; and as a way of 
showcasing achievements.”

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Transitions from school to higher education: understanding the needs of undergraduates at LSE

  • 1. Transitions from School to Higher Education: understanding the needs of undergraduates at LSE Jane Secker and Maria Bell London School of Economics and Political Science European Conference of Information Literacy 2014: Dubrovnik, Croatia, October 2014
  • 2. Overview  Background  Undergraduate student support and transition issues  The Student Ambassadors for Digital Literacy (SADL) project Working with local schools  Findings & observations  Lessons learnt
  • 3. Background and context  LSE: specialist social science research led university  World class library  Cosmopolitan students - relatively small undergraduate population (c.4500)  Traditional teaching and assessment  Blended learning support using Moodle  Core course for LSE undergraduates (LSE100)
  • 4. Information literacy at LSE  2012 Audit of undergraduate support at LSE  Used ANCIL as audit tool  Report: Bell et al  2013 Teaching, Learning & Assessment Committee report and recommendations  2013 Literature review: Embedding digital and information literacy into undergraduate teaching  2013 LSE Digital and information Literacy Framework  2013 HEA Changing Learning Landscape workshop on digital literacy strategies and funding for SADL
  • 5. The SADL Project  Collaborative Project:  Library  Centre for Learning Technology(CLT)  Teaching and Learning Centre  Student Union  IT Training  Engagement with 2 academic departments – 20 undergraduates  Social Policy  Statistics
  • 6. SADL: project aims  To explore how aspects of digital and information literacy can be embedded into the curriculum  To better understand the existing digital and information literacies of students  To develop and deliver interactive workshops on finding, managing and evaluating information and managing your digital footprint  To explore the role of Student Ambassadors as peer support for others on their course  To share good practice at LSE on embedding digital, academic and information literacies into the curriculum
  • 8. Research practices questionnaire Research: where do you start? How did you learn to use your favourite research tool? What do you think of the Library search tools? Assessing quality: library resources and internet resources? Identify strengths and weaknesses of your research practices Purdy, J. P. (2013) “Scholarliness as Other: How Students Explain Their Research-Writing Behaviors”. In McClure, R. & Purdy, J. P. The New Digital Scholar - Exploring and Enriching the Research and Writing Practices of NextGen Students. Information Today, New Jersey
  • 9. Research practices questionnaire “I go on to Moodle to find if there are any relevant links that Professors have posted online. If there are recommended articles that are in the library, I will search for it. Otherwise, I will google scholarly articles to see if anything has been written about it.” “Researching my first essays, I used google scholar - it doesn't involve much learning, the simplicity is what makes it a useful first step.” “I think it's comprehensive, but sometimes it's hard to find to narrow it down and to find the most relevant information.” “I scan the title and abstract to assess which are the most relevant.” “I think I am good at research to the extent that I can find lots of resources and get the relevant articles instead of going aimless and overwhelmed by the information. My weakness is that I am still lack of all kinds of tools and knowledge of websites to do a good job on very scholarly research.” “Mostly use one from amongst the top 5 of the Google hits. But mostly on the relevance of the url and the first few lines that can be read on google hits page.”
  • 10. Workshop overview Workshop 1: Introduction to the SADL project: finding and evaluating information Workshop 2: Reading and writing in your discipline Workshop 3: Managing and sharing information Workshop 4: Managing your digital footprint All resources on project website: http://blogs.lse.ac.uk/lsesadl/resources/
  • 11. How do you approach an assignment? Workshop 2: reading and writing in your discipline?
  • 12. Workshop 3: Managing and sharing information How do you keep up to date, manage, store and cite your information?
  • 13. Workshop 4: Managing your digital identity Digital Footprint: why does it matter?
  • 14. The Student Voice Student made videos: http://blogs.lse.ac.uk/lsesadl/resources/
  • 15. Working with schools • Local further education college close to LSE • Collaboration initiated by careers service and teacher in October 2013 • Opportunity for 30 high achieving Year 12 politics and philosophy students • A chance for us to understand students pre-university and consider transition issues • Many overlaps with the SADL project
  • 16. The IL Programme • Developed 3 workshops: finding, evaluating, managing, plagiarism • Re-used and adapted resources from SADL and other OERs • Student ambassadors talked to the group in final session • Students given access to LSE Library for 6 months during the programme
  • 17. SADL: Findings and evaluation  Project collected rich data about their practices  Challenged assumptions and generalisations  Low awareness of existing resources and support  Contrasts between disciplines - Statistics students don’t tend to use Library resources - Social Policy students read extensively  Sharing – valued being part of the network but unsure about where and how to share information  Student ambassador role needed more structure  But students were enthusiastic, willing to support others and wanted to improve their digital literacies
  • 18. Year 12 student feedback • Students valued aspects of the workshops but some claimed they were too basic • Feedback from teacher highly positive • Students highly valued access to LSE Library and a chance to meet SADL students • Interactive nature of workshops worked less well and some students reluctant to participate • Poor attendance by some in group
  • 19. Lessons learnt  Developing relationships with students takes time and different age groups need different approaches  Workshops require:  Defined aims and objectives  A lot of preparation time  A suitable learning space  Valuable staff development – new techniques, activities  Ambassador role is useful but requires clear expectations and ways to facilitate peer support and mentoring  Facebook Group, Moodle forum?  Student led workshops for their peers and Year 12 students?  We need greater publicity in LSE for academic departments and other students to highlight the importance of IL
  • 20. IL initiatives 2014-15  Funding for SADL provided by Library / LTI  Greater clarification of Student Ambassador role being provided – working with some existing ambassadors who stayed on board  Exploring the best platform for students to share with their peers  Recruited 2 further departments (40 students)  Reviewing IL programme for Year 12 students as their needs are clearly different to existing undergraduates  Staff development workshop planned for Feb 2015
  • 21. Further reading and resources Bell, Maria and Moon, Darren and Secker, Jane (2012) Undergraduate support at LSE: the ANCIL report. The London School of Economics and Political Science, London, UK. Available at: http://eprints.lse.ac.uk/48058/ Karnad, Arun (2013) Embedding digital and information literacy into undergraduate teaching. Centre for Learning Technology (CLT), London, UK. Available at: http://eprints.lse.ac.uk/51221/ LSE Digital and Information Literacy Framework (2013) Available at:http://bit.ly/1gq63IO LSE SADL Project website and resources (2014) Available at: http://blogs.lse.ac.uk/lsesadl/resources Secker, Jane, Karnad, Arun , Bell, Maria, Wilkinson, Ellen and Provencher, Claudine (2014) Student ambassadors for digital literacy (SADL): project final report. Learning Technology and Innovation , London, UK. Available at: http://eprints.lse.ac.uk/59479/ Secker, Jane and Karnad, Arun (2014) SADL project evaluation report. Learning Technology and Innovation , London, UK. Available at: http://eprints.lse.ac.uk/59478/
  • 22. Thank you Find out more at http://blogs.lse.ac.uk/lsesadl/ SADL Resources http://blogs.lse.ac.uk/lsesadl/resources/ @LSESADL Jane Secker j.secker@lse.ac.uk@jsecker Maria Bell m.bell@lse.ac.uk@bellmari
  • 23. Digital Literacy JISC definition: “By digital literacy we mean those capabilities which fit an individual for living, learning and working in a digital society: for example, the skills to use digital tools to undertake academic research, writing and critical thinking; as part of personal development planning; and as a way of showcasing achievements.”

Hinweis der Redaktion

  1. Maria to introduce talk 2 mins Introduce each other and where we are coming from
  2. Maria Launch of the SADL project Working with LSE undergraduates Partnership with local school Year 12 (16-17 year olds)
  3. Maria
  4. Maria – be brief as discussed last year! This is the history and how we got to SADL ANCIL and audit results: Not embedded Belief that IL is important: find, evaluate and manage Some good practice but inconsistent  Time main barrier Students ‘should’ have IL skills Information use largely driven by reading lists and resources in Moodle
  5. Maria Project collaboration – why all of these? Led by Library and CLT – be clear this is focusing on last year Why 2 academic depts chosen? Qualitative & quantitative Good working relationship - helped engagement
  6. Is there a value in establishing a Student Ambassadors Network for digital literacies and is there a role for students to act as peer mentors on their courses? What digital literacies students already have and what do they need? What are the best strategies to support students in developing digital and information literacies and how and when should support be delivered?
  7. Engaging students – how did we go about this? Student recruitment – looking for 10 students from each department What we did? Created a person spec and students had to apply Student Union support ‘Shout outs’ in class Email / Moodle Twitter Effective? Got 20 students. Range of years Incentives Statement on Higher Edcuation Achievement Report (HEAR) record Amazon vouchers – attendance at workshop and participation in additional activities e.g. Candi, HEA events Badges – online badges (Mozilla open badges) Wanted to give them real badges but apparently they’re not cool (Maria?)
  8. What? Purdy Questions used Why did we do this? To explore scholarly practices or understanding of scholarly practices of our ambassadors before the project started. Asked them to identify strengths and weaknesses as a researcher Purdy, James P. (2013) “Scholarliness as Other: How Students Explain Their Research-Writing Behaviors”. In McClure, Randall and Purdy, James P. The New Digital Scholar - Exploring and Enriching the Research and Writing Practices of NextGen Students. Information Today, New Jersey
  9. Maria Examples of responses Show evidence of good practice Common issues: distraction; being unfocussed; too much; unsure about assessing quality of sources but know they should be. What will do later? Post project questionnaire will re-examine and assess impact of project
  10. Jane Format of the workshops Interactive – we learnt from them as much as they learnt from us Activity based Quick wins where they learnt a digital skill Meetings with students initially envisaged as focus groups Then thought that rather than just seek information from students, should also provide development for students – 2 way Interactive activities Provide input Quick win – skill they leave with
  11. Jane Show some of the work done How students approach and assignment One is stats and one is social Policy Shows tools used and the approach Also shows how students interweave academic work with their lives – cook and eat, facebook chat, social media
  12. Jane Range of different software used – other posters with further tools Students shared with us and each other – asked about tolls they didn’t know about and were interested in trying these out.
  13. Jane Range of different software used – other posters with further tools Students shared with us and each other – asked about tolls they didn’t know about and were interested in trying these out.
  14. Jane In out final video we made three videos which we would urge you to look at. We asked student What the most important things they learnt in the project were about why the ambassador role was important And what they had learnt about their digital footprint
  15. Jane
  16. Jane Introduction to an academic library, key resource types and finding information Evaluating online information, using Google Scholar Academic writing, citing and referencing and plagiarism Our resources are now in Jorum – mention this
  17. Jane Challenge any assumptions and generalisations about students as they are all different and have developed different strategies for study Challenged assumptions and generalisations about students approaches to study and technology Students from different disciplines have different academic practices but there is merit in bringing them together Statistics students don’t tend to use library resources, but this was a great way of learning about what their needs are around data, stats help etc. Hard for students to share things. Hard to bring up – not going to bring up Mendeley in the pub on a Friday night Librarians find digital tools much more interesting and are likely to share with each other than students do! We are more likely to talk about Mendeley in the pub on a Friday night – Maria Students very enthusiastic – want to share and even lead sessions for fellow students – need help facilitating this. The engagement in the workshops has been very high – the students are motivated and want to particpate. There’s been no drop off in attendance and some students have been involved in other activities – Candi (parternship with 6th form college to give a level students flavour of uni and develop research skillls) – and speaking at and HEA event held at LSE in May. SADL students valued learning to find, evaluate and manage information but digital footprint workshop most popular Students found out about resources and support at LSE Students valued being part of a network to meet other students Peer support role valued - sharing tools / apps More details in Project Evaluation Report
  18. Maria Same sessions run for SADL - Year 12 said too basic ! But is this typical of students of this age who won’t admit what they don’t know. Discussions with WP team said this was very common. They haven’t made the transition, so less aware of what they need to know? Teacher said that students didn’t know everything we told them Students less used to seminar style / interactive teaching – expect teacher to tell them answer! Dependent mode of learning
  19. Maria Set clear expectations about the role of digital literacy ambassadors Are the students an ambassador, a champion, a mentor for others? Be prepared for trust to take time to develop – students will open up as they get to know you Workshops need a lot of planning and resources to ensure they are engaging and interactive – plan for plenty of activities and opportunities for you to learn from the students! Early workshops need to be structured – makes students more comfortable. Can get more flexible as project goes on once they gain confidence and get to know us and each other Learned how to teach Ugs, activities – adapted resources made available as OERs from Adam Edwards, Middlesex and Matt Borg, Sheffield Hallam - Workshop 2 – fuzzy on our aim meant less satisfactory but good input from students still. Made us think and reflect better for 3 and for rest of project objective. and space has an impact on the atmosphere you are creating – if you want informal, then don’t use a board room! Staff development issues – time consuming and need others able to teach this style of workshops
  20. Maria and Jane together
  21. Just show the slide (no time to talk to it)
  22. Just show slide
  23. Ellen In the first workshop we gave the students 3 definitions for Digital Literacy and asked them to choose one. “the ‘savvyness’ that allows young people to participate meaningfully and safely as digital technology becomes ever more pervasive in society.” (Future lab) “By digital literacy we mean those capabilities which fit an individual for living, learning and working in a digital society; for example, the skills to use digital tools to undertake academic research, writing and critical thinking: as per personal development planning: and as a way of showcasing achievements.” (JISC) “Digital and information literacies are the skills, knowledge and understanding that underpin our ability to learn, undertake research and to teach in a digital age. It is vital that LSE students and staff develop critical, creative, discerning and safe practises when engaging with information in the academic environment.” (LSE definition) They chose the JISC one overwhelmingly