The document provides information about the Supporting Families initiative in Walsall that offers support to disadvantaged families through one-on-one meetings with Families Interventions Officers. The initiative aims to help families overcome challenges and lead more positive lives by providing tailored advice and guidance. Support is offered to help with issues like employment, skills, health, finances, housing, and family/social problems. Referrals are accepted from organizations like GPs, schools, social services, and families can also self-refer if living in Walsall and receiving government benefits.

1. www.pathway2work.co.uk/supportingfamilies
help is at hand...
www.pathway2work.co.uk/supportingfamilies
Pathway2work - Supporting Families,
Tameway Tower, 48 Bridge Street,
Walsall WS1 1JZ.
Tel: 01922 897170.
help is at hand...

2. Information for referral partners
Help us to support families
in the Walsall Area
Supporting Families is a Pathway2Work initiative based in Walsall that offers one-to-one support
for families overcoming challenges and helping them lead a more positive and productive life.
We aim to offer a helping hand to disadvantaged families by connecting them with
Families Interventions Officers who specialise in offering tailored advice and
guidance to help families lead a more rewarding life.
We offer support through face-to-face meetings or via the telephone to help solve any
problems or overcome challenges faced by families.
We work with GP's, local support groups, Jobcentres, schools and other
such referral partners in the Walsall areas to help families with:
Employment problems •
Gain new skills •
Managing finances •
Improving health, nutrition and well being •
Housing and debt issues •
Building confidence and motivation •
Problems in family life or social situations •
We are always looking for potential referral partners
in organisations such as:
GPs and other NHS services •
Family and Community Centres •
School and Education Providers •
Sure Start •
Social Services •
We hope to obtain referrals for individuals in families that may benefit from the support our
Families Interventions Officers have on offer, to remove any work barriers, deal with skill shortages, and other
personal and social problems that might affect individuals and their families. We offer a range of short courses,
for various ages that focus on both personal and career avenues. If you can think of a family who could avail of
our individualised support and guidance services – please refer them to us as we would really like to help!

3. Information for families
How we can support you
in the Walsall area
Supporting Families is a new initiative from Pathway2work, offering FREE support
for families in Walsall - to progress and improve your home and family life.
Our Families Interventions Officers are trained to offer one-to-one advice and guidance
through a confidential service to help you and your family with:
Housing issues •
Employment problems •
Gaining new work skills •
Improving literacy and numeracy •
Debt issues •
Managing family finances •
Nutrition and health conditions •
Developing a healthier lifestyle •
Improving family life or social situations •
The Families Interventions Officer will work with you, to create a step-by-step action plan to help
you and your family to achieve your goals. This plan can be reviewed regularly to assess
your progress.
The service is available to you if you:
1. Live in the Walsall area
2. Are claiming Government benefits
You don't have to be in receipt of work related benefits. You can be passported on to the programme by someone who
may not necessarily live in the same household and does not have to participate on the programme, but as part of your wider
family may passport you on to the programme as they receive a work related benefit. They do not have to be blood related.
What’s more, because the service is FREE we can also help you
with your travel costs when you visit us.
Together we can help you break down barriers and create a better future for you and your family.
A family must be a group of people where there is a clear family relationship (not necessarily by blood relation or marriage/other formal
partnerships) and interaction of the family members, with impacts in common resulting from the problems the family has; and must:
– Be at least two people, one of whom one may be a child.
– Have either no-one in the family who is working over 16 hours or a history of worklessness across generations
– Include a family member on a DWP working age benefit and who is willing to act as qualifying person to passport other family
members into the provision. The qualifying person does not have to take part in ESF provision to qualify the rest of the family

4. Guidance and support
Help us to support families
in the Walsall Area
The Pathway2Work Supporting Families in Walsall initiative offers a
FREE service for families, with the help of our dedicated Families Interventions
Officers who specialise in one-to-one coaching, training and mentoring.
Families Interventions Officers offer clients
ongoing individualised support for up to a year.
This includes support for family members
once they have found employment – in order to
achieve their career progression goals.
The aim of our confidential service is to
offer a helping hand to families in Walsall,
who might be facing difficult times or barriers to
skills and employment.
We hope that the regular support we provide
can help families:
Lead a more rewarding life •
Have improved job outcomes •
Enhance their individual skill set •
Develop employability skills •
Gain qualifications •
Manage health conditions •
Improve nutrition •
Build a healthy lifestyle •
Find housing support •
Gain financial independence •
Raise aspirations and confidence •
The Families Interventions Officer works closely with families, to develop a step-by-step action plan
based on their current situation to achieve any goals and progression opportunities. This action plan is
reviewed through regular visits to assess progress, ultimately helping the clients achieve a positive
outcome – be it employment, knowledge or increased independence and self-reliance.