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Managing Mass
Communications
What is Advertising?
Advertising is any paid form of
nonpersonal presentation and
promotion of ideas, goods, or services
by an identified sponsor.
Procter & Gamble’s
Advertising History
Figure 18.1 The Five M’s of Advertising
Advertising Objectives
Informative
advertising
Reminder
advertising
Reinforcement
advertising
Persuasive
advertising
Factors to Consider in Setting an
Advertising Budget
Stage in the product life cycle
Market share and consumer base
Competition and clutter
Advertising frequency
Product substitutability
Developing the
Advertising Campaign
• Message generation
and evaluation
• Creative
development and
execution
• Legal and social
issues
Television
Advantages
• Reaches broad
spectrum of consumers
• Low cost per exposure
• Ability to demonstrate
product use
• Ability to portray image
and brand personality
Disadvantages
• Brief
• Clutter
• High cost of production
• High cost of placement
• Lack of attention by
viewers
Print Ads
Advantages
• Detailed product
information
• Ability to
communicate user
imagery
• Flexibility
• Ability to segment
Disadvantages
• Passive medium
• Unable to
demonstrate
product use
Print Ad Evaluation Criteria
• Is the message clear at a glance?
• Is the benefit in the headline?
• Does the illustration support the headline?
• Does the first line of the copy support or
explain the headline and illustration?
• Is the ad easy to read and follow?
• Is the product easily identified?
• Is the brand or sponsor clearly identified?
Print Ad Components
Headline
Picture
Signature
Copy
Media Selection
• Reach
• Frequency
• Impact
• Exposure
Choosing Among Major Media Types
• Target audience and media habits
• Product characteristics
• Message characteristics
• Cost
Major Media Types
• Newspapers
• Television
• Direct mail
• Radio
• Magazines
• Outdoor
• Yellow Pages
• Newsletters
• Brochures
• Telephone
• Internet
Place Advertising
• Billboards
• Public spaces
• Product placement
• Point-of-purchase
Measures of Audience Size
• Circulation
• Audience
• Effective audience
• Effective ad-exposed audience
Figure 18.3 Classification of
Advertising Timing Patterns
Factors Affecting Timing Patterns
• Buyer turnover
• Purchase frequency
• Forgetting rate
Media Schedule Patterns
• Continuity
• Concentration
• Flighting
• Pulsing
Evaluating Advertising
Effectiveness
• Communication-Effect Research
• Consumer feedback method
• Portfolio tests
• Laboratory tests
• Sales-Effect Research
Figure 18.4 Formula for Measuring
Sales Impact of Advertising
What is Sales Promotion?
Sales promotions consist of a
collection of incentive tools, mostly
short term, designed to stimulate
quicker or greater purchase of
particular products or services by
consumers or the trade.
Sales Promotion Tactics
Consumer-directed
• Samples
• Coupons
• Cash refund offers
• Price offs
• Premiums
• Prizes
• Patronage rewards
• Free trials
• Tie-in promotions
Trade-directed
• Price offs
• Allowances
• Free goods
• Sales contests
• Trade shows
• Specialty
advertising
Using Sales Promotions
Establish objectives
Select tools
Develop program
Pretest
Implement and control
Evaluate results
Why Sponsor Events?
• To increase brand awareness
• To create or reinforce consumer perceptions
of key brand image associations
• To enhance corporate image
• To create experiences and evoke feelings
• To express commitment to community
• To entertain key clients or reward employees
• To permit merchandising or promotional
opportunities
Using Sponsored Events
Establish objectives
Choose events
Design programs
Measure effectiveness
Ideal Events
Audience closely matches target market
Event generates media attention
Event is unique with few sponsors
Event enhances brand image of sponsor
Tasks Aided by Public Relations
• Launching new products
• Repositioning a mature product
• Building interest in a product category
• Influencing specific target groups
• Defending products that have
encountered public problems
• Building the corporate image in a way
that reflects favorable on products
Public Relations Functions
• Press relations
• Product publicity
• Corporate communications
• Lobbying
• Counseling
Major Tools in Marketing PR
• Publications
• Events
• Sponsorships
• News
• Speeches
• Public Service
Activities
• Identity Media
Decisions in Marketing PR
Establish objectives
Choose messages
Choose vehicles
Implement
Evaluate results
Marketing Debate
 Should marketers test advertising?
Take a position:
1. Ad pretesting is an unnecessary waste
of marketing dollars.
or
2. Ad pretesting provides an important
diagnostic function for marketers as to the
likely success of an ad campaign.
Marketing Discussion
 What are some of your favorite TV
ads? Why?
 How effective are the message and
creative strategies?
 How are they building brand equity?

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Managing Mass Communications, Five M’s of Marketing, Advertising

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