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How to grow a
£multimillion SEO
agency without
spending a penny
on marketing
@stekenwright
What I’m going to talk about today at #brightonseo
@stekenwright
JAN 2019
FEB 2019
CARRIE
APPLIES FOR
THE
APPRENTICE
APPRENTICE
BUSINESS
PLAN +
AUDITIONS
MAR
KENWRIGHT
STARTS NEW
JOB / CARRIE
DOESN’T GET
ON THE
APPRENTICE
APR
KENWRIGHT
AGREES TO
START RISE
AT SEVEN
MAY
1.
PLANNING
FOR
LAUNCH
JUN
LAUNCH
JUN 2020
2. GROWING
TO £1.5M
REVENUE IN 1
YEAR
WITHOUT
SPENDING ON
MARKETING
JUN 2021
£4M REVENUE / 70
PEOPLE / 3
OFFICES / 2
COUNTRIES
Let’s start from the beginning
@stekenwright
1. Planning for launch
@stekenwright
Know yourself
@stekenwright
Decisive Interactive Stabilising Cautious
Demanding Gregarious Patient Cautious
Driving Persuasive Predictable Perfectionist
Forceful Inspiring Passive Systematic
Daring Enthusiastic Complacent Careful
Determined Sociable Stable Analytical
Competitive Poised Consistent Orderly
Responsible Charming Steady Neat
Inquisitive Convincing Outgoing Balanced
Conservative Reflective Restless Independent
Mild Matter-of-fact Active Rebellious
Agreeable Reserved Chaotic Careless
Deliberate Introspective Spontaneous Challenging
@stekenwright
Decisive Interactive Stabilising Cautious
Demanding Gregarious Patient Cautious
Driving Persuasive Predictable Perfectionist
Forceful Inspiring Passive Systematic
Daring Enthusiastic Complacent Careful
Determined Sociable Stable Analytical
Competitive Poised Consistent Orderly
Responsible Charming Steady Neat
Inquisitive Convincing Outgoing Balanced
Conservative Reflective Restless Independent
Mild Matter-of-fact Active Rebellious
Agreeable Reserved Chaotic Careless
Deliberate Introspective Spontaneous Challenging
@stekenwright
Decisive Interactive Stabilising Cautious
Demanding Gregarious Patient Cautious
Driving Persuasive Predictable Perfectionist
Forceful Inspiring Passive Systematic
Daring Enthusiastic Complacent Careful
Determined Sociable Stable Analytical
Competitive Poised Consistent Orderly
Responsible Charming Steady Neat
Inquisitive Convincing Outgoing Balanced
Conservative Reflective Restless Independent
Mild Matter-of-fact Active Rebellious
Agreeable Reserved Chaotic Careless
Deliberate Introspective Spontaneous Challenging
@stekenwright
Personality assessments
Innermetrix - not free Crystal - free
@stekenwright
Values
@stekenwright
Know others with Crystal Chrome extension
Innermetrix - not free Crystal - free
@stekenwright
We learned to respect each other’s strengths
@stekenwright
@stekenwright
Read this even if you don’t have a co-founder 👇
Entrepreneurial Operating System (EOS)
Visionary Integrator
Big picture
External relationships
Creative problem solver
Innovation
Connect the dots
Pulse on the industry/target market
Clarity and communication
Repetition is OK
Holding people accountable
Remove obstacles and barriers
Steady force/consistency
Integrates the leadership team
Inconsistency
Short attention span
Organisational “whiplash”
Reluctance to let go
Resistance to following process
Foot on the gas pedal
Thankless job
Accusations of pessimism
Bad guy
Lack of recognition
Says “no” a lot
Being accused of moving too slowly
@stekenwright
Entrepreneurial Operating System (EOS)
Visionary Integrator
Big picture
External relationships
Creative problem solver
Innovation
Connect the dots
Pulse on the industry/target market
Clarity and communication
Repetition is OK
Holding people accountable
Remove obstacles and barriers
Steady force/consistency
Integrates the leadership team
Inconsistency
Short attention span
Organisational “whiplash”
Reluctance to let go
Resistance to following process
Foot on the gas pedal
Thankless job
Accusations of pessimism
Bad guy
Lack of recognition
Says “no” a lot
Being accused of moving too slowly
@stekenwright
Before EOS
Digital PR Digital Strategy Creative Content Technical SEO
Product development Carrie Carrie Carrie Kenwright
Marketing (lead gen) Carrie Carrie Carrie Kenwright
Sales Carrie Carrie Carrie Kenwright
Client Service Carrie Carrie Carrie Kenwright
Strategy Carrie Carrie Carrie Kenwright
Delivery Carrie Carrie Carrie Kenwright
People/HR Carrie Carrie Carrie Kenwright
Process Carrie Carrie Carrie Kenwright
Compliance Carrie Carrie Carrie Kenwright
@stekenwright
After EOS
Digital PR Digital Strategy Creative Content Technical SEO
Product development Carrie Carrie Carrie Carrie
Marketing (lead gen) Carrie Carrie Carrie Carrie
Sales Carrie Carrie Carrie Carrie
Client Service Carrie Carrie Carrie Carrie
Strategy Carrie Carrie Carrie Carrie
Delivery Kenwright Kenwright Kenwright Kenwright
People/HR Kenwright Kenwright Kenwright Kenwright
Process Kenwright Kenwright Kenwright Kenwright
Compliance Kenwright Kenwright Kenwright Kenwright
@stekenwright
2x Integrator or 2x Visionary won’t grow
@stekenwright
Choosing our home
@stekenwright
Agencies employing 100+
Leeds
● Jaywing
● Stickyeyes
● Home
● Search Laboratory
● Delete
● twentysix
● Elmwood
● IDHL
● CDS
● All Response Media
● iProspect/Carat
● Mediacom
● Intermarketing
Sheffield
● Jaywing
@stekenwright
Sheffield has two universities and nowhere for students to go
@stekenwright
Physical location isn’t essential anymore…
It’s a perk
@stekenwright
SWOT
@stekenwright
SWT
@stekenwright
Everything is an opportunity when you’re new
@stekenwright
Templates: https://scalingup.com/growth-tools/
@stekenwright
@stekenwright
SUN TZU SAID
Attack what is weak
What most agencies talked about in 2019
@stekenwright
Data
Performance Marketing
Experiences Results
Digital Experiences
Attribution
Digital transformation
Custom tech
Proprietary tools
Brand safety
Consultancies
Transformation
Connected experiences
Ad fraud Big data
Clarity at speed
Omnichannel
Integrated
Full service
What we talked about instead
@stekenwright
Creative
HOW TO POSITION YOUR BUSINESS
X for Y
@stekenwright
DON’T WANT TO SPECIALISE SO MUCH?
X for Y with Z point of view
@stekenwright
OUR INITIAL POSITIONING
The creative SEO agency for people who want more
than they get from full service agencies
@stekenwright
Intro: https://2bobs.com/podcast/positioning-cheats
@stekenwright
2. Growing to £1.5m revenue in 1 year without spending on
marketing
@stekenwright
447k
SOCIAL MEDIA
IMPRESSIONS
1,378
NEW FOLLOWERS
23
JOB APPLICATIONS
16
INBOUND LEADS
Our first week
@stekenwright
What we do...
Regular blog posts
Speak at Industry Events
We vlog
Appear on podcasts
We tweet… a lot
Win awards
WE ARE LOUD ON SOCIAL
AND WE PUSH OURSELVES AS
INDUSTRY LEADING
EXPERTS
@stekenwright
Choose your platforms
@stekenwright
Connect your accounts with Linktree
@stekenwright
All marketing
Digital PR
Build on social media? Get used to hate
@stekenwright
Set yourself up for future channels
👉
@stekenwright
● £12 per user per month
● Plugin automatically saves email
conversations
● Simple
● Free
● Plugin automatically saves email
conversations - and tracks opens
● Complex
Find your audiences using Followerwonk
Digital
Marketing
Content Marketing
Social Media
Digital
Agency
SEO
Content Creators
Digital PR Account managers
Technical SEO
Online Marketing
Marketing Consultant
Media Manager
Founders Entrepreneurs
Creative
Bloggers
Lifestyle
Fashion
Tech
Journalism
@stekenwright
Know where they live
@stekenwright
...and find out what resonates
@stekenwright
Participate
@stekenwright
Choose work that will make you famous
@stekenwright
...consistently
@stekenwright
...and explain how you did it
@stekenwright
...again
@stekenwright
...and again
@stekenwright
Celebrate your wins
@stekenwright
Every single thing you do is an opportunity to make your
agency famous.
@stekenwright
Shoes
Cupcakes
Pinata
Spotify playlists
Filters
Games
Spotify
Cupcakes
Pinata
Twitter Accounts
@stekenwright
Even recruitment
Finding great people is the hardest thing
@stekenwright
Being a place people want to work makes this easier
1Look after
people
23,000
applications
in 1 year
3Operate a
waiting list
@stekenwright
Let’s finish with some realness
@stekenwright
The hard parts
1Get used
to risk
2Get used to
trolls
3You can’t
delegate this
@stekenwright
It’s worth it
@stekenwright
JAN 2019
FEB 2019
CARRIE
APPLIES FOR
THE
APPRENTICE
APPRENTICE
BUSINESS
PLAN +
AUDITIONS
MAR
KENWRIGHT
STARTS NEW
JOB / CARRIE
DOESN’T GET
ON THE
APPRENTICE
APR
KENWRIGHT
AGREES TO
START RISE
AT SEVEN
MAY
PLANNING FOR
LAUNCH
JUN
LAUNCH
JUN 2020
GROWING TO £1.5M
REVENUE IN 1 YEAR
WITHOUT SPENDING ON
MARKETING
JUN 2021
£4M REVENUE /
70 PEOPLE /
3 OFFICES /
2 COUNTRIES
@stekenwright
Thanks for inviting me to #brightonseo!

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How to grow a £multimillion SEO agency without spending a penny on marketing - #BrightonSEO Spring 2021

  • 1. How to grow a £multimillion SEO agency without spending a penny on marketing @stekenwright
  • 2. What I’m going to talk about today at #brightonseo @stekenwright JAN 2019 FEB 2019 CARRIE APPLIES FOR THE APPRENTICE APPRENTICE BUSINESS PLAN + AUDITIONS MAR KENWRIGHT STARTS NEW JOB / CARRIE DOESN’T GET ON THE APPRENTICE APR KENWRIGHT AGREES TO START RISE AT SEVEN MAY 1. PLANNING FOR LAUNCH JUN LAUNCH JUN 2020 2. GROWING TO £1.5M REVENUE IN 1 YEAR WITHOUT SPENDING ON MARKETING JUN 2021 £4M REVENUE / 70 PEOPLE / 3 OFFICES / 2 COUNTRIES
  • 3. Let’s start from the beginning @stekenwright
  • 4. 1. Planning for launch @stekenwright
  • 6. Decisive Interactive Stabilising Cautious Demanding Gregarious Patient Cautious Driving Persuasive Predictable Perfectionist Forceful Inspiring Passive Systematic Daring Enthusiastic Complacent Careful Determined Sociable Stable Analytical Competitive Poised Consistent Orderly Responsible Charming Steady Neat Inquisitive Convincing Outgoing Balanced Conservative Reflective Restless Independent Mild Matter-of-fact Active Rebellious Agreeable Reserved Chaotic Careless Deliberate Introspective Spontaneous Challenging @stekenwright
  • 7. Decisive Interactive Stabilising Cautious Demanding Gregarious Patient Cautious Driving Persuasive Predictable Perfectionist Forceful Inspiring Passive Systematic Daring Enthusiastic Complacent Careful Determined Sociable Stable Analytical Competitive Poised Consistent Orderly Responsible Charming Steady Neat Inquisitive Convincing Outgoing Balanced Conservative Reflective Restless Independent Mild Matter-of-fact Active Rebellious Agreeable Reserved Chaotic Careless Deliberate Introspective Spontaneous Challenging @stekenwright
  • 8. Decisive Interactive Stabilising Cautious Demanding Gregarious Patient Cautious Driving Persuasive Predictable Perfectionist Forceful Inspiring Passive Systematic Daring Enthusiastic Complacent Careful Determined Sociable Stable Analytical Competitive Poised Consistent Orderly Responsible Charming Steady Neat Inquisitive Convincing Outgoing Balanced Conservative Reflective Restless Independent Mild Matter-of-fact Active Rebellious Agreeable Reserved Chaotic Careless Deliberate Introspective Spontaneous Challenging @stekenwright
  • 9. Personality assessments Innermetrix - not free Crystal - free @stekenwright
  • 11. Know others with Crystal Chrome extension Innermetrix - not free Crystal - free @stekenwright
  • 12. We learned to respect each other’s strengths @stekenwright
  • 13. @stekenwright Read this even if you don’t have a co-founder 👇
  • 14. Entrepreneurial Operating System (EOS) Visionary Integrator Big picture External relationships Creative problem solver Innovation Connect the dots Pulse on the industry/target market Clarity and communication Repetition is OK Holding people accountable Remove obstacles and barriers Steady force/consistency Integrates the leadership team Inconsistency Short attention span Organisational “whiplash” Reluctance to let go Resistance to following process Foot on the gas pedal Thankless job Accusations of pessimism Bad guy Lack of recognition Says “no” a lot Being accused of moving too slowly @stekenwright
  • 15. Entrepreneurial Operating System (EOS) Visionary Integrator Big picture External relationships Creative problem solver Innovation Connect the dots Pulse on the industry/target market Clarity and communication Repetition is OK Holding people accountable Remove obstacles and barriers Steady force/consistency Integrates the leadership team Inconsistency Short attention span Organisational “whiplash” Reluctance to let go Resistance to following process Foot on the gas pedal Thankless job Accusations of pessimism Bad guy Lack of recognition Says “no” a lot Being accused of moving too slowly @stekenwright
  • 16. Before EOS Digital PR Digital Strategy Creative Content Technical SEO Product development Carrie Carrie Carrie Kenwright Marketing (lead gen) Carrie Carrie Carrie Kenwright Sales Carrie Carrie Carrie Kenwright Client Service Carrie Carrie Carrie Kenwright Strategy Carrie Carrie Carrie Kenwright Delivery Carrie Carrie Carrie Kenwright People/HR Carrie Carrie Carrie Kenwright Process Carrie Carrie Carrie Kenwright Compliance Carrie Carrie Carrie Kenwright @stekenwright
  • 17. After EOS Digital PR Digital Strategy Creative Content Technical SEO Product development Carrie Carrie Carrie Carrie Marketing (lead gen) Carrie Carrie Carrie Carrie Sales Carrie Carrie Carrie Carrie Client Service Carrie Carrie Carrie Carrie Strategy Carrie Carrie Carrie Carrie Delivery Kenwright Kenwright Kenwright Kenwright People/HR Kenwright Kenwright Kenwright Kenwright Process Kenwright Kenwright Kenwright Kenwright Compliance Kenwright Kenwright Kenwright Kenwright @stekenwright
  • 18. 2x Integrator or 2x Visionary won’t grow @stekenwright
  • 20. Agencies employing 100+ Leeds ● Jaywing ● Stickyeyes ● Home ● Search Laboratory ● Delete ● twentysix ● Elmwood ● IDHL ● CDS ● All Response Media ● iProspect/Carat ● Mediacom ● Intermarketing Sheffield ● Jaywing @stekenwright
  • 21. Sheffield has two universities and nowhere for students to go @stekenwright
  • 22. Physical location isn’t essential anymore… It’s a perk @stekenwright
  • 25. Everything is an opportunity when you’re new @stekenwright
  • 28. What most agencies talked about in 2019 @stekenwright Data Performance Marketing Experiences Results Digital Experiences Attribution Digital transformation Custom tech Proprietary tools Brand safety Consultancies Transformation Connected experiences Ad fraud Big data Clarity at speed Omnichannel Integrated Full service
  • 29. What we talked about instead @stekenwright Creative
  • 30. HOW TO POSITION YOUR BUSINESS X for Y @stekenwright
  • 31. DON’T WANT TO SPECIALISE SO MUCH? X for Y with Z point of view @stekenwright
  • 32. OUR INITIAL POSITIONING The creative SEO agency for people who want more than they get from full service agencies @stekenwright
  • 34. 2. Growing to £1.5m revenue in 1 year without spending on marketing @stekenwright
  • 35. 447k SOCIAL MEDIA IMPRESSIONS 1,378 NEW FOLLOWERS 23 JOB APPLICATIONS 16 INBOUND LEADS Our first week @stekenwright
  • 36. What we do... Regular blog posts Speak at Industry Events We vlog Appear on podcasts We tweet… a lot Win awards WE ARE LOUD ON SOCIAL AND WE PUSH OURSELVES AS INDUSTRY LEADING EXPERTS @stekenwright
  • 38. Connect your accounts with Linktree @stekenwright All marketing Digital PR
  • 39. Build on social media? Get used to hate @stekenwright
  • 40. Set yourself up for future channels 👉 @stekenwright ● £12 per user per month ● Plugin automatically saves email conversations ● Simple ● Free ● Plugin automatically saves email conversations - and tracks opens ● Complex
  • 41. Find your audiences using Followerwonk Digital Marketing Content Marketing Social Media Digital Agency SEO Content Creators Digital PR Account managers Technical SEO Online Marketing Marketing Consultant Media Manager Founders Entrepreneurs Creative Bloggers Lifestyle Fashion Tech Journalism @stekenwright
  • 42. Know where they live @stekenwright
  • 43. ...and find out what resonates @stekenwright
  • 45. Choose work that will make you famous @stekenwright
  • 47. ...and explain how you did it @stekenwright
  • 51. Every single thing you do is an opportunity to make your agency famous. @stekenwright
  • 53. Finding great people is the hardest thing @stekenwright
  • 54. Being a place people want to work makes this easier 1Look after people 23,000 applications in 1 year 3Operate a waiting list @stekenwright
  • 55. Let’s finish with some realness @stekenwright
  • 56. The hard parts 1Get used to risk 2Get used to trolls 3You can’t delegate this @stekenwright
  • 57. It’s worth it @stekenwright JAN 2019 FEB 2019 CARRIE APPLIES FOR THE APPRENTICE APPRENTICE BUSINESS PLAN + AUDITIONS MAR KENWRIGHT STARTS NEW JOB / CARRIE DOESN’T GET ON THE APPRENTICE APR KENWRIGHT AGREES TO START RISE AT SEVEN MAY PLANNING FOR LAUNCH JUN LAUNCH JUN 2020 GROWING TO £1.5M REVENUE IN 1 YEAR WITHOUT SPENDING ON MARKETING JUN 2021 £4M REVENUE / 70 PEOPLE / 3 OFFICES / 2 COUNTRIES
  • 58. @stekenwright Thanks for inviting me to #brightonseo!