Richard Harbridge will share first-hand experience and advice on the practical application of Microsoft’s cloud technology. Learn what’s changed and why you should use O365 in the future, how best to integrate and leverage your existing investments in technologies and usage patterns, and how these technologies provide significant business value in legal departments and law firms today. What are successful organizations doing to maximize the effects of SharePoint and Office 365? Find out during this eye-opening keynote!

1. @RHARBRIDGE

2. WE GO
FROM THIS
AT HOME…
Our personal lives full of rich technology experiences.

3. TO THIS AT
WORK…
Frustration in the office at promise of IT unfulfilled or not fully realized.

4. Awareness Of Key Industry Trends
LEADINGYOURFIRMTOSUCCESS WITH
SHAREPOINT ANDOFFICE365REQUIRES…
Comprehensive Technology Strategy
Driving Successful Adoption

5. So what are the five (5) technology and industry trends that are having the
biggest impact on professional services I.T.?
PEOPLE DRIVE
PROFESSIONAL
SERVICES…

6. 1. PEOPLE WORK
ANYWHERE, AT
ANYTIME & ON
ANY DEVICE…
Flexible work is prevalent – rethink your definition of a mobile worker.
But how do we do this securely?

7. Enterprises know that endpoint security is not enough, especially as organizations exploit
more cloud-based services. We are all moving to active defense—risk-based approaches
to security management, analytics-driven event detection, and reflex-like incident response.
2. SECURITY IS
BECOMING
ADAPTIVE TO
PROTECT PEOPLE
& THEIR WORK…

8. While the digital assistant is the most obvious, consider how machine learning
powered experiences and recommendations from technology influence us.
3. TECHNOLOGY IS
MORE INTELLIGENTLY
EMPOWERING
PEOPLE…

9. We work across functional areas and leverage increased connectivity where
people support one another in more dynamic cross functional teams.
4. PEOPLE
WORK WITH
LESS BORDERS
INTERNALLY…

10. We work with more partners and clients today than ever before. While we are
more engaged, interactive and collaborative. http://Office365Extranets.com
5. PEOPLE
WORK WITH
LESS BORDERS
EXTERNALLY…
Global Legal Process Outsourcing (LPO)
market by service, 2012 – 2020, (USD Million)
Grand View Research (2014)
Customers expect near real time access to
progress and more interaction…

11. Where business strategies once drove companies to explore new technology,
we’re now seeing technology fuel business strategies.
TECHNOLOGY
FUELING
BUSINESS
STRATEGIES…
1. People Work Anywhere, At
Anytime, & On Any Device…
2. Security Is Becoming Adaptive To
Protect People & Their Work…
4. People Work With Less Borders
Internally…
5. People Work With Less Borders
Externally…
3. Technology Is More Intelligently
Empowering People…

12. THE CLOUD
ENABLES US TO
KEEP PACE WITH
INDUSTRY
TRENDS…
Continually improving experiences, continuous rollout of new capabilities,
continued integration with more technologies, and much more…

13. GETTING
CLOSER TO THE
CLOUD WILL
HELP…
It is more challenging to meet modern expectations on legacy technology.

14. Awareness Of Key Industry Trends
LEADINGYOURFIRMTOSUCCESS WITH
SHAREPOINT ANDOFFICE365REQUIRES…
Comprehensive Technology Strategy
Driving Successful Adoption

15. Awareness Of Key Industry Trends
LEADINGYOURFIRMTOSUCCESS WITH
SHAREPOINT ANDOFFICE365REQUIRES…
Comprehensive Technology Strategy
Driving Successful Adoption

16. WHAT DOES YOUR TECHNOLOGY
RADAR LOOK LIKE?
What if we look at our own organizations technology radar?
Inspired by StepTwo’s Digital Workplace Radar
Landed (Now to 6 Months)
Circling (6-24 Months+)
In Flight (Future)

17. Getting AD
Integrated
Exchange Migration
Outlook & Office
Migration (Pro Plus)
Skype For
Business
Intranet
Social
(Yammer)
Extranet
OneDrive For
Business
SharePoint For Document
ManagementTeam Site
Deployment
WHAT DOES YOUR TECHNOLOGY
RADAR LOOK LIKE?
Every organization’s journey is a little different, but often follow a
similar path to getting more out of Office 365.
Mandatory
Popular
Situational
Strategic Few
Trust The
Cloud

18. Single Sign On Office 2016
Video
Conferencing
Intranet
Social
Intranet
Extranet
Integrated Digital
Workplace
WHAT DOES YOUR TECHNOLOGY
RADAR LOOK LIKE?
So determine what your technology radar might look like. What is
landing now and what might be landing further out?
Integrated Voice
Conferencing
Surface Hubs In
Boardrooms
Holoportation
(HoloLens)

19. Getting AD
Integrated
Exchange Migration
Outlook & Office
Migration (Pro Plus)
Skype For
Business
Intranet
Social
(Yammer)
Extranet
OneDrive For
Business
SharePoint For Document
ManagementTeam Site
Deployment
Trust The
Cloud
For each business solution you will need to understand and map the technology.
Let’s go through an example with just an Office 365 Intranet.
YOU MUST ALSO UNDERSTAND
THE TECHNOLOGY…

20. INTRANET PLANNING…
Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com
News
Keeps employees informed by
targeted, easy to publish articles.
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.
Leadership Messaging
Amplifies reach and impact of leader
communications.
Shared Stories
Giving employees a voice and
way to share with the
organization.
Mobile Experience
Provides the Intranet to employees anywhere at
anytime, and on any device.
Events
Shared calendar experiences to stay up to
date on corporate and divisional events.
Enabling Recognition
Foster a greater collaborative culture
with peer to peer praise.
Enterprise Social
Integrate and enhance from
commenting to interactive polls.
Intranet Search
Powerful full text search available across
the entire Intranet and in specific
collections.
Video
Storage, conversion and
optimized playback of
video.
Photos
Providing rich
galleries.
Information Architecture
Foundational for the Intranet and ECM and includes site, file, and sensitive data classification,
planning and defining audiences, site templates, page templates, content types and much
more.
Flexible Navigation
Powered by metadata, site
structure or search.
Actionable
Analytics
Provide actionable insights
based on usage.
People Search
Intuitive, intelligent and modern
people search experiences.
People Spotlights
Celebrating talent/connecting
people within the organization.

21. INTRANET PLANNING…
Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.
Information Architecture
Foundational for the Intranet and ECM and includes site, file, and sensitive data classification,
planning and defining audiences, site templates, page templates, content types and much
more.
Flexible Navigation
Powered by metadata, site
structure or search.

22. THE NEW SHAREPOINT
HOME EXPERIENCE…
A common need is a site directory. In Office 365 not only is this available, but it is
being updated with features like activity roll ups, and quick follow/share options.
Flexible Navigation
Powered by metadata, site
structure or search.

23. SITE PROVISIONING…
In Office 365 you will want to invest in developing a site life cycle wizard (for site
provisioning, classification and management).
Flexible Navigation
Powered by metadata, site
structure or search.
Information Architecture
Foundational for the Intranet and ECM and includes site, file, and sensitive data classification,
planning and defining audiences, site templates, page templates, content types and much
more.

24. INCORPORATE THE SUITE BAR
(AND DON’T MODIFY IT)….
Design to take full advantage of the platform.
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.

25. APP LAUNCHER & SINGLE
SIGN ON EXPERIENCE…
While many Intranets build out quick access this is in O365 already.
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.

26. INTRANET PLANNING…
Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.
Information Architecture
Foundational for the Intranet and ECM and includes site, file, and sensitive data classification,
planning and defining audiences, site templates, page templates, content types and much
more.
Flexible Navigation
Powered by metadata, site
structure or search.
Actionable Analytics
Provide actionable insights
based on usage.

27. BRINGING ANALYTICS
TO THE FOREFRONT…
We need to implement the Intranet in a way that doesn’t just empower leaders
with analytics/insights but empowers everyone.
Actionable Analytics
Provide actionable insights
based on usage.

28. INTRANET PLANNING…
Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.
Intranet Search
Powerful full text search available across
the entire Intranet and in specific
collections.
Information Architecture
Foundational for the Intranet and ECM and includes site, file, and sensitive data classification,
planning and defining audiences, site templates, page templates, content types and much
more.
Flexible Navigation
Powered by metadata, site
structure or search.
Actionable
Analytics
Provide actionable insights
based on usage.
People Search
Intuitive, intelligent and modern
people search experiences.

29. LEVERAGE SHAREPOINT
SEARCH…
Whether you are using it as is OOTB or in a hybrid configuration you have a
powerful ready to go search experience integrated throughout Office 365.
Intranet Search
Powerful full text search available across the
entire Intranet and in specific collections.
People Search
Intuitive, intelligent and modern
people search experiences.

30. LEVERAGE RICH & INTERACTIVE PROFILE PAGES…
Anywhere a person is referenced a beautiful interactive profile that constantly
has new features is only one click away.
Intranet Search
Powerful full text search available across the
entire Intranet and in specific collections.
People Search
Intuitive, intelligent and modern
people search experiences.

31. SEARCH WHERE YOU ARE…
We can personalize, tailor and improve search by embedding it with reach as you
type results in context within the navigation or other key components.
Intranet Search
Powerful full text search available across
the entire Intranet and in specific
collections.
People Search
Intuitive, intelligent and modern
people search experiences.

32. INTRANET PLANNING…
Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com
News
Keeps employees informed by
targeted, easy to publish articles.
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.
Leadership Messaging
Amplifies reach and impact of leader
communications.
Events
Shared calendar experiences to stay up to
date on corporate and divisional events.
Intranet Search
Powerful full text search available across
the entire Intranet and in specific
collections.
Information Architecture
Foundational for the Intranet and ECM and includes site, file, and sensitive data classification,
planning and defining audiences, site templates, page templates, content types and much
more.
Flexible Navigation
Powered by metadata, site
structure or search.
Actionable
Analytics
Provide actionable insights
based on usage.
People Search
Intuitive, intelligent and modern
people search experiences.
People Spotlights
Celebrating talent/connecting
people within the organization.

33. DESIGN TO INTEGRATE
WITH OFFICE 365…
When designing news, leadership or even events pages we can take advantage
of new and improved authoring experiences.
News
Keeps employees informed by
targeted, easy to publish articles.
Leadership Messaging
Amplifies reach and impact of leader
communications.
Events
Shared calendar experiences to stay up to
date on corporate and divisional events.

34. DESIGN TO INTEGRATE
WITH OFFICE 365…
Microsoft is improving the news experience in SharePoint and Office 365.
News
Keeps employees informed by
targeted, easy to publish articles.
Leadership Messaging
Amplifies reach and impact of leader
communications.
Events
Shared calendar experiences to stay up to
date on corporate and divisional events.

35. INTRANET PLANNING…
Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com
News
Keeps employees informed by
targeted, easy to publish articles.
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.
Leadership Messaging
Amplifies reach and impact of leader
communications.
Mobile Experience
Provides the Intranet to employees anywhere at
anytime, and on any device.
Events
Shared calendar experiences to stay up to
date on corporate and divisional events.
Intranet Search
Powerful full text search available across
the entire Intranet and in specific
collections.
Information Architecture
Foundational for the Intranet and ECM and includes site, file, and sensitive data classification,
planning and defining audiences, site templates, page templates, content types and much
more.
Flexible Navigation
Powered by metadata, site
structure or search.
Actionable
Analytics
Provide actionable insights
based on usage.
People Search
Intuitive, intelligent and modern
people search experiences.
People Spotlights
Celebrating talent/connecting
people within the organization.

36. RESPONSIVE DESIGN…
Responsive design is a default requirement. Every Intranet should be responsive
by design. We always implement responsive design in all of our projects.
Mobile Experience
Provides the Intranet to employees anywhere at
anytime, and on any device.

37. INTRANET IN YOUR POCKET…
Your Intranet is responsive by design, but what if you could also enable better
site experiences on mobile devices. What if you could design for the user?
Mobile Experience
Provides the Intranet to employees anywhere at
anytime, and on any device.

38. INTRANET PLANNING…
Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com
News
Keeps employees informed by
targeted, easy to publish articles.
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.
Leadership Messaging
Amplifies reach and impact of leader
communications.
Shared Stories
Giving employees a voice and
way to share with the
organization.
Mobile Experience
Provides the Intranet to employees anywhere at
anytime, and on any device.
Events
Shared calendar experiences to stay up to
date on corporate and divisional events.
Enabling Recognition
Foster a greater collaborative culture
with peer to peer praise.
Enterprise Social
Integrate and enhance from
commenting to interactive polls.
Intranet Search
Powerful full text search available across
the entire Intranet and in specific
collections.
Information Architecture
Foundational for the Intranet and ECM and includes site, file, and sensitive data classification,
planning and defining audiences, site templates, page templates, content types and much
more.
Flexible Navigation
Powered by metadata, site
structure or search.
Actionable
Analytics
Provide actionable insights
based on usage.
People Search
Intuitive, intelligent and modern
people search experiences.
People Spotlights
Celebrating talent/connecting
people within the organization.

39. ENTERPRISE SOCIAL…
Enterprise social can be integrated into the Intranet experience.
This is even more compelling when based on world class platforms like Yammer.
Enterprise Social
Integrate and enhance from
commenting to interactive polls.

40. ENTERPRISE SOCIAL…
Adding the embed to sites isn’t done automatically, and managing memberships
across SharePoint and Yammer can be a pain. Great development opportunity.
Enterprise Social
Integrate and enhance from
commenting to interactive polls.

41. ENABLING NEW
PRAISE EXPERIENCES…
This is a good example of something else that you shouldn’t spend money on as
there are great ways to do this today and new ways coming soon.
Enabling Recognition
Foster a greater collaborative culture
with peer to peer praise.

42. INTRANET PLANNING…
Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com
News
Keeps employees informed by
targeted, easy to publish articles.
Tools & Quick Access
Accessible and rapid access with
single sign on to key tools/apps.
Leadership Messaging
Amplifies reach and impact of leader
communications.
Shared Stories
Giving employees a voice and
way to share with the
organization.
Mobile Experience
Provides the Intranet to employees anywhere at
anytime, and on any device.
Events
Shared calendar experiences to stay up to
date on corporate and divisional events.
Enabling Recognition
Foster a greater collaborative culture
with peer to peer praise.
Enterprise Social
Integrate and enhance from
commenting to interactive polls.
Intranet Search
Powerful full text search available across
the entire Intranet and in specific
collections.
Video
Storage, conversion and
optimized playback of
video.
Photos
Providing rich
galleries.
Information Architecture
Foundational for the Intranet and ECM and includes site, file, and sensitive data classification,
planning and defining audiences, site templates, page templates, content types and much
more.
Flexible Navigation
Powered by metadata, site
structure or search.
Actionable
Analytics
Provide actionable insights
based on usage.
People Search
Intuitive, intelligent and modern
people search experiences.
People Spotlights
Celebrating talent/connecting
people within the organization.

43. ENABLING NEW
VIDEO EXPERIENCES…
Ready to go portal experiences like Office Video are easy to enable and
embrace. All included in Office 365.
Video
Storage, conversion and
optimized playback of
video.

44. ENABLING NEW
VIDEO EXPERIENCES…
From inserting and offline viewing, to subtitles and captions, these Office Video
experiences are always undergoing constant innovation and greater integration.
Video
Storage, conversion and
optimized playback of
video.

45. Getting AD
Integrated
Exchange Migration
Outlook & Office
Migration (Pro Plus)
Skype For
Business
Intranet
Social
(Yammer)
Extranet
OneDrive For
Business
SharePoint For Document
ManagementTeam Site
Deployment
Trust The
Cloud
So plan out a strategy for each technology and understand when and how you
will embrace Office 365 capabilities.
THAT WAS ONLY ONE OF MANY
SOLUTIONS POWERED BY O365…

46. Each workload has considerable planning just to enable that workload effectively.
Integration
Planning
Business Process Analysis &
Improvement Planning
Education, Training
& Adoption Planning
Enteprise Social
Integration Planning
Security
Planning
Site Provisioning &
Review Process Planning
Search Planning
Information
Architecture Planning
Project & Task
Planning
Team & Group
Collaboration Planning
Intranet Planning
& Design
Technology
Strategy
SharePoint Online
Getting the most out of
SharePoint Online requires
successfully tackling key
planning activities from the
bottom up.
YammerOneDrive For Business
Skype For BusinessOffice Delve
THERE IS A LOT OF
PLANNING INVOLVED…

47. Awareness Of Key Industry Trends
LEADINGYOURFIRMTOSUCCESS WITH
SHAREPOINT ANDOFFICE365REQUIRES…
Comprehensive Technology Strategy
Driving Successful Adoption

48. Awareness Of Key Industry Trends
LEADINGYOURFIRMTOSUCCESS WITH
SHAREPOINT ANDOFFICE365REQUIRES…
Comprehensive Technology Strategy
Driving Successful Adoption

49. PLANNING FOR ADOPTION…
We need to invest in key areas to enable and accelerate adoption.

50. Adoption
Campaigns
PLANNING FOR ADOPTION…
We need to invest in key areas to enable and accelerate adoption.

51. PLANNING FOR ADOPTION…
Developing a roadmap for adoption where we plan activities before launch,
during launch and after launch is important. Plan and execute campaigns!

52. PLANNING FOR ADOPTION…
Developing a roadmap for adoption where we plan activities before launch,
during launch and after launch is important. Plan and execute campaigns!

53. PLANNING FOR TIPS…
When each day’s Yammer tip is posted by a member of the tip team it ensures that
these tips come from different users which gets more people involved.

54. PLANNING FOR CHALLENGES…
Each week (or along with the tips) we need to create clear action items or
Challenges that users can accomplish to put what they learned in practice.

55. PLANNING FOR ADOPTION…
Developing a roadmap for adoption where we plan activities before launch,
during launch and after launch is important. Plan and execute campaigns!

56. PLANNING FOR CONTESTS…
The goal of each contest is to get the users to take an action (upload a profile picture,
download a mobile app, etc.) and those actions should be connected to a tip or tips that
had been shared (explaining how to do the action and its value).

57. PLANNING FOR ADOPTION…
Developing a roadmap for adoption where we plan activities before launch,
during launch and after launch is important. Plan and execute campaigns!

58. PLANNING FOR TRAINING…
Since you are already doing a time boxed campaign consider providing targeted training
sessions that are hands on and participatory. Even if you are performing training remotely
if the group is small enough you can create exercises and track completion.

59. PLANNING FOR ADOPTION…
Developing a roadmap for adoption where we plan activities before launch,
during launch and after launch is important. Plan and execute campaigns!

60. PLANNING FOR COMMUNICATION…
Define a comprehensive communication plan along with the messaging for key
Email, Intranet posts, Yammer posts or communication for the campaign.

61. PLANNING FOR MEASUREMENT…
With each campaign clear reporting should be identified to track success of the
Campaign. This reporting will also include baseline measurements as needed.

62. Adoption
Campaigns
PLANNING FOR ADOPTION…
We need to invest in key areas to enable and accelerate adoption.

63. PLANNING FOR ADOPTION…
We need to invest in key areas to enable and accelerate adoption.
Governance
Policies &
Guidance

64. EVALUATE YOUR POLICY AND
GUIDANCE READINESS…
There are many policies and guidance materials that should exist and be in use
for Office 365 or a modern digital workplace strategy to be effective.

65. Scenarios
Finding Someone With A Certain Expertise ◔ ● ● ◕ ◔ ◔
Ask Something, Don’t Know Whom To Ask ○ ● ◕ ◔ ◕
Do A Brainstorming Activity With My Team ◑ ● ● ◑ ◔ ●
Where Should Meeting Notes Be Captured,
Stored & Shared?
◕ ◕ ● ● ◔ ●
Where Should I Share Video? ○ ◑ ◔ ◔ ◔ ○ ◔ ●
Where Should I Share Photos? ○ ● ◕ ◑ ○ ◔
Have A Real Time Chat With A Colleague ● ◑ ○ ◑
Where Should I Put & Share Documents? ◔ ◕ ● ● ◔ ●
Have A Question Related To A Document? ◔ ● ◑ ◑ ◑ ◔ ◑
Invite A Colleague To Lunch ◕ ◔ ●
Provide A Note Of Congratulations/Praise ◔ ● ◔ ◑ ◕
Make An Organizational Announcement ◔ ● ◔ ◕ ◕
Remind The Team Of An Important Deadline ◑ ◔ ● ● ●Share guidance on when to use what – when SharePoint or the Intranet should
be used and when the enterprise social network might be better, etc.
WANT MORE
GUIDANCE?

66. DOWNLOAD THE WHEN
TO USE WHAT IN OFFICE
365 ENTERPRISE USER
GUIDANCE WHITEPAPER!
It goes into much greater depth and can be found at WhenToUseWhat.com

67. NEW CAPABILITIES MUST
BE INTRODUCED…
In context walk-throughs and tips/guides can really help! If you want more
Control or don’t want to wait for Microsoft you can do this with WalkMe today.

68. PLANNING FOR ADOPTION…
We need to invest in key areas to enable and accelerate adoption.
Governance
Policies &
Guidance
Adoption
Campaigns

69. Awareness Of Key Industry Trends
LEADINGYOURFIRMTOSUCCESS WITH
SHAREPOINT ANDOFFICE365REQUIRES…
Comprehensive Technology Strategy
Driving Successful Adoption

70. LEADINGYOURFIRMTOSUCCESS WITH
SHAREPOINT ANDOFFICE365REQUIRES…
Driving Successful
Adoption
Comprehensive
Technology Strategy
Awareness Of Key
Industry Trends

71. Thank You!
Organizers,SponsorsandYouformakingthispossible.
100+AwesomePresentationsAt.. Slideshare.Net/RHarbridge
WhenToUseWhatWhitepaper.. WhenToUseWhat.com
IntranetsonO365Whitepaper.. Office365Intranets.com
ExternalSharingWhitepaper.. Office365Extranets.com
Message Me On LinkedIn or Email Richard@2toLead.com
SPEAKER | AUTHOR | SUPER FRIENDLY
Twitter: @RHarbridge. More to come on our blog at http://2toLead.com.