When multiple organizations involved in services delivery based on their own internal business processes decide to build shared services they must decide which information about their customers, employees, or other constituency served can be divulged, where that information will be drawn from, and in what format it will be conveyed to the requester. The basis for sharing services means sharing identity and related information based on policy and automation of processes behind those policies. Come hear how a large Federal organization is leveraging BPM and SOA with an agreed upon Identity and Records Schema to collaborate across Federal, State & Local jurisdictions.