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Get the most from your BI with a BICC
- 1. Creating a BI Competency Centre
- 2. Do I need a BICC?
- 7. What is a BICC? A mindset and a toolset “a cross-functional team with specific roles, responsibilities and processes that promotes the increasingly effective usage of BI across the Organisation” “a BICC is responsible for the transformation of BI from a tactical responsive service to a strategic pro-active capability” “use technology, people, knowledge, culture and infrastructure to better deliver the right information to the right person at the right time”
- 8. The Challenge? BI, process not project Technology Data Strategy Process Culture Usage
- 9. How do I start? An example...
- 10. Organisational Personality Profile - Before Assess Exploit
- 11. Organisational Personality Profile - After Assess
- 12. Personality Assessment – High level view
- 13. Improve one step at a time and reassess Added Value Step 3 Exploit Programmes Control and balance funding Vision Statement Mature Triage Annual Assessments Mixed Methodology Predictable Delivery TCO and TTV Focus Empowerment Step 2 Consolidate Prioritise & Align Streamline Standards Skills (Busn, Tech) Tools, Apps and Architecture Manage Change Collaborate Trial Agile / RAD Momentum Step 1 Stabilise Supply vs. Demand BI Methodology BI Roadmap Communication Deliver Value Success
- 16. Examples of Workshops, Requirements, Data Analysis, Design
- 17. New project phase: Benefits Realisation
- 18. ROI return in 3 months, £3M+ in year 1
- 20. Managed scope, planned rollout geared to ROISuccess
- 21. The BICC Jigsaw
- 22. How do these steps fit the puzzle? BICC Jigsaw Lead and Evangelise Improve Capability New Skills and Behaviours Manage our Workload Balance Agility vs. Control Governance Define, share & review The Vision BI Tools, Applications & 3rd Parties Central control of funding Prioritise and Align business needs Initiatives balanced (Revenue vs. Cost) Processes Enterprise Data Roadmap Improved effectiveness & communication Manage Supply vs. Demand Rapid Triage (high & low water mark) Annual Personality Assessments (Focus) Standards (Just Enough) Delivery Improved Skills (build & Consume) Finish what we start (Focus) Flexible Methodology Programmes not Projects Usage Measure & Deliver Value (Focus) User Self-Service Collaborative Working Platform, Architecture & Capacity Plan and monitor changes in usage Outcomes End-to-end process & Customer views Managed Process of Change Deliver faster, waste less Reduced TCO and Time to Value Mix of BI Support Services
- 23. What is most effective?
- 24. BICC Behaviours Lead and Evangelise Build and Consume Supply and Demand Change and Collaborate Agility and Control
- 25. Our Recommendations Senior, public buy-in Skills driven Depth and width Joint effort Goals aligned Lead & manage change Assess Just enough Value led
Hinweis der Redaktion
- Welcome – June 14th, 2011Topic – Exploration of BICC concepts and an example of one way a BICC was established having proved the delivery of added value by adopting a fresh approach to BI
- Or to put this another way, why do I need to bother, we have been doing BI and reporting a while.
- Any or all of these key drivers will impact your BI service at some time.The aim of any BICC should be to achieve more for less (value for less effort/time).
- 1st definition = Text Book2nd definition = Behaviour and Approach3rd definition = Aspirational
- The challenges to BI do not stand still they repeat on a cyclical basis.BI capability improvement has to be viewed as an ongoing process.These themes need to be continually addressed and balanced.
- Assess the organisation’s personality (Blueprint Template) – identify who has untapped value and a willingness for more BIBubble size denotes relative size of untapped valueBy assessing capability and willingness a targeted action plan can be devised. In this case focus on Revenue Assurance as the pilot project.
- Med term aims accomplished. Revenue Assurance capability deployed, Finance and Billing engaged. Other Dept’s more willing to participate.
- Blueprint Assessment Template example. Example scoring of current capability and senior manager expectations.
- A three step improvement process agreed.Blueprint Method:Identify areas of most need. Prioritise activity where least effort required.
- Revenue Assurance ROI paid for itself in 3 months, £3M return in 1st yearBest Practice established: Requirement Workshops and Data Analysis and DesignBusiness ownership of ROI and ROI deliveryPipeline of work establishedData Acquisition Roadmap agreed (3 Years)Governance, roles, responsibilities definedBI specific project phases: Data Analysis, Rollout & Usage Business led priorities across all BI requests
- Blueprint Matrix of the key components in effective BICC’s. Which piece of the puzzle should we fix first?
- Blueprint Pillars described on horizontal axis (Blue)Key BICC capabilities described on vertical axis (Blue)Step 1 activities (Cyan)Step 2 (Brown)Step 3 (Grey)Other (Pink)
- BICC Mindset + BICC Toolset = Improving effectiveness
- BICC Mindset, what aspects are most impactful
- Key elements to focus on during a repeating BI improvement process.Blueprint can assist periodically during assessment and planning.