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BEST PRACTICES FOR DIGITAL POLITICAL CAMPAIGNS Rahul Nambiar, 14 February 2009
Table of Contents ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview ,[object Object],[object Object]
Obama Campaign: The perfect digital communication mix Online Search & Display Ads Social Media New media & Widgets Hub Twitter,  Blackberry/mobile compatible site  Linkedin, Facebook, Ning, You Tube, Slideshare  Email Marketing
Campaign Website is the hub: Multi channel point  of view Exceptional Customer Experience CampaignWebsite.com Customer Acquisition Customer Engagement Customer Analytics
Website is the Hub for all activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BarackObama.com – Some Screenshots Straight and Clean Messaging to create  Aspiration value – Knowing your target audience Is the key Tightly connected up  with Social Media  Lead Capture Call to Action Uncluttered UI
Customer Acquisition - Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer Acquisition - Strategy
Customer Acquisition Strategy  Online Viral Videos
Customer Acquisition Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Screenshots In Game Ad’s  In Xbox In Game Ad’s  - Obama in Second Life In Game Ads  - Obama in Xbox 360 OOH Ad in Times Square
Customer Engagement  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Email Marketing- Obama Campaign Screenshots Campaigns to  Raise Donations and  Cross Sell Merchandise Email Persona, Putting a Personal touch to the emails Feedback Mailers
Email Marketing- Adding the personal touch
Customer Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object]
SMS/Text/Mobile - Screenshots Take the run-up to the elections. Here’s what short code 62262 had to say in a text message at 2:53 p.m. EDT on Oct. 30 “ Less than a week until Election Day on Nov. 4th! Barack needs your help. REPLY to this msg with your 5 digit ZIP CODE for local Obama news and voting info.” Four days later, this writer received another text message at 3:15 p.m. EST on Nov. 3 from short code 46708: “ Put your country first and vote on Tuesday! To find your polling location visit Gop.com/ElectionDay. Forward to your friends.”  That message didn’t even mention the Republican presidential candidate John McCain by name. Where was the emotional appeal? Why wasn’t there a stronger call-to-action? Exactly 24 hours later, another text message pops into the box, this time from short code 62262 on Nov. 4 at 3:28 p.m. EST: “ People who love their country can change it! Make sure everyone you know votes for Barack today. For voting info call 877-874-6226 or VoteForChange.com.” Obama Mobile
Customer Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Blogs/Social Media - Screenshots Obama on Facebook Obama on Linkedin Obama LinkedIn Group- Support Campaign through the Badge
Twitter- Screenshots Obama Profile Following conversations On Twitter.
Obama Blogroll ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Analytics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Obama Digital Marketing Best Practices

  • 1. BEST PRACTICES FOR DIGITAL POLITICAL CAMPAIGNS Rahul Nambiar, 14 February 2009
  • 2.
  • 3.
  • 4. Obama Campaign: The perfect digital communication mix Online Search & Display Ads Social Media New media & Widgets Hub Twitter, Blackberry/mobile compatible site Linkedin, Facebook, Ning, You Tube, Slideshare Email Marketing
  • 5. Campaign Website is the hub: Multi channel point of view Exceptional Customer Experience CampaignWebsite.com Customer Acquisition Customer Engagement Customer Analytics
  • 6.
  • 7. BarackObama.com – Some Screenshots Straight and Clean Messaging to create Aspiration value – Knowing your target audience Is the key Tightly connected up with Social Media Lead Capture Call to Action Uncluttered UI
  • 8.
  • 9.
  • 10. Customer Acquisition Strategy Online Viral Videos
  • 11.
  • 12. Screenshots In Game Ad’s In Xbox In Game Ad’s - Obama in Second Life In Game Ads - Obama in Xbox 360 OOH Ad in Times Square
  • 13.
  • 14. Email Marketing- Obama Campaign Screenshots Campaigns to Raise Donations and Cross Sell Merchandise Email Persona, Putting a Personal touch to the emails Feedback Mailers
  • 15. Email Marketing- Adding the personal touch
  • 16.
  • 17. SMS/Text/Mobile - Screenshots Take the run-up to the elections. Here’s what short code 62262 had to say in a text message at 2:53 p.m. EDT on Oct. 30 “ Less than a week until Election Day on Nov. 4th! Barack needs your help. REPLY to this msg with your 5 digit ZIP CODE for local Obama news and voting info.” Four days later, this writer received another text message at 3:15 p.m. EST on Nov. 3 from short code 46708: “ Put your country first and vote on Tuesday! To find your polling location visit Gop.com/ElectionDay. Forward to your friends.” That message didn’t even mention the Republican presidential candidate John McCain by name. Where was the emotional appeal? Why wasn’t there a stronger call-to-action? Exactly 24 hours later, another text message pops into the box, this time from short code 62262 on Nov. 4 at 3:28 p.m. EST: “ People who love their country can change it! Make sure everyone you know votes for Barack today. For voting info call 877-874-6226 or VoteForChange.com.” Obama Mobile
  • 18.
  • 19. Blogs/Social Media - Screenshots Obama on Facebook Obama on Linkedin Obama LinkedIn Group- Support Campaign through the Badge
  • 20. Twitter- Screenshots Obama Profile Following conversations On Twitter.
  • 21.
  • 22.