2. Your Hosts
Lisa Larson Rich Murr Arrian Mehis
Vice President Vice President Senior Practice Manager
Enterprise Technical Sales Rackspace IT Rackspace Advisory Services
Rackspace Hosting Rackspace Hosting Rackspace Hosting
lisa.larson@rackspace.com Rich.murr@rackspace.com Arrian.mehis@rackspace.com
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3. What were your IT challenges?
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4. The Challenge
• Demand for IT services exceeds supply
• The business expects near instantaneous delivery
• Recruiting and retaining talent is problematic
• IT is capital intensive
• Managing increasingly complex environments is difficult
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5. Did you have a vision?
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6. How did Advisory Services help?
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7. Driving Fanatical Support into the
strategic IT planning process…
And, creating end to end IT
transformation solutions for the
enterprise
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8. Who We Are…
A team of demonstrated industry thought leaders who build &
implement effective Cloud Strategies for the enterprise
Enterprise Architects, Enterprise Architects, Cloud Tool Specialists
Cloud Strategy Cloud Delivery Consultants
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9. How do we transform IT?
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10. The IT Transformation Framework
Customer
Data Center
Application Cloud Solution
IT Evolution Migration Environment
Profiling Readiness Engineering
Workshop Execution Realization
Exercise Assessment Engagement
Strategize Assess Plan/Build/Deploy On-Going Optimization
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11. How Did ITTF Apply to Rackspace IT?
Q3-1H Q4 2012 Q4 2012 – Q2 2013 Q2-Q3 2013
DISCOVERY PHASE 1: PHASE 3:
• Current IT Environment SharePoint
• Business Challenges Polaris • Move to Cloud
• Defining Success Utility grid
• Identifying Fears & Obstacles DEX
• Understanding Expected Org changes
• Maximizing ROI
PHASE 2:
• Building the Business Case
RSA
Key Areas of Consideration:
Core
The Strategic Plan: • Identify app dependencies
Prop Man
• 2 year roadmap • App refactoring requirements
eDir
• Parties involved • Plan for remaining 250 apps
AD
• Pragmatic Approach
Priv. Cloud
#1 Become Rackspace Customer
#2 Cloud Decision Drivers:
• Shadow IT
• Ease of implementation
• Lack of internal
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12. Have you had any “aha” moments?
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13. Why did we build Advisory
Services?
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14. How We Came to Be…
Who can help me build a How can I shift CAPEX to OPEX? Cloud computing
cloud business case? …where do I begin?
What are the benefits of a hybrid IT model?
Who can help me
How can I use cloud technology to reduce costs? understand compliance
requirements: HIPPA, SOX?
Can I avoid lock-in from
proprietary technologies?
How do I build skill sets for
Help…I’m running out
Cloud management within
of data center space!
my team?
How can I best leverage
the Rackspace Portfolio ? How can I best use my IT
resources?
1
4
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15. How do you get SMART on cloud?
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16. Our Approach to Cloud
ERVICE Provider Mentality
ANDATE for DEV/OPS
LLOCATE Resources
OI Maximization
AKE Control
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17. Get SMART on Cloud
Rackspace Advisory Services: Recommended Rackspace Resources:
Phone: 1-800-440-1249 • Cloud: Vision to Reality whitepaper (right side of page)
Email : advisory_services@rackspace.com • Cloud: Economics whitepaper (right side of page)
Website: rackspace.com/Advisory Services • Take the Cloud Readiness Self Assessment
• Use cases:
Recommended Industry Resources: – Hybrid Hosting: Dominos Pizza and watch the video
– RackConnect™: VEVO and watch the video
• The Big Switch, Nicholas Carr – Private Cloud: Lighthouse1
• Cloudonomics: The Business Value of Cloud
Computing, Joe Weinman
• www.Cloudability.com Rackspace
Knowledge
• http://gigaom.com/ Center
• www.gartner.com
• www.forrester.com
“Our goal is to create the most
• www.idc.com CLOUD SAVVY
customers in the industry”
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