Presentation used for Service Diorama workshop. The presentation use Uber as an example. After the presentation, participants are invited to use Service Diorama and map the end-to-end and surface-to-core of Airbnb service ecosystem. Participants work together as one group to zoom out and see interaction at macro level. Participants are divided into three groups later to zoom into micro level interactions. At the end of workshop, participants will be able to use Service Diorama to understand service ecosystem of an application by themselves. Service Diorama Website http://www.gameofdesigns.com Qeuep Website http://www.qeuep.com