Main Takeaways:
-Upcoming technologies that will impact your products in the coming 4-5 years
-Do you need to know the deep technical details to use these technologies in these products
-Tips on how to work with your technical teams and stakeholders. How do you convince leadership to use these technologies
8. 1.- Who am I ?
• A BI Professional and a data
enthusiast from India.
• Engineering in E&C, 2008, IE MBA in
Marketing Strategy and Data
Management 2014, BGS Member.
• IT Consulting, Data Warehousing,
Business Intelligence as background
(MS, DHL, RBS).
• Startup experience in Rocket Internet
Berlin and VP Business Intelligence in
Movinga, Berlin.
• Currently as Senior Product Manager,
Purchase and Addresses, Amazon
Business WW.
10. 2.- Tech Trends Of The Future
❖ Mixed Reality (MR) – AR/VR.
❖ Autonomous Things (AuT) – Drones, Robots and Autonomous Vehicles.
❖ Hyperautomation – Robotics Process Automation (RPA), AI and ML.
❖ Blockchain
❖ Artificial Intelligence.
11. ❖ MIXED REALITY (MR)
• Mixed Reality – It’s a hybrid of reality and virtual
reality where physical and digital co-exist.
• Used in Education by combining AR and VR to
provide interactive, experiential learning.
• Engineering for 3D modelling, virtual sculpting
and remote repair guidance.
• Entertainment with interactive story telling –
Netflix You vs. Wild.
• Military applications for training simulations.
12. ❖ AUTONOMOUS THINGS (AUT)
• Also called Internet of Autonomous Things (IoAT)
is basically bringing computers as autonomous
entities in the physical world without human
oversight.
• Includes Robots, self-driving cars, drones,
autonomous smart home devices and
autonomous software.
• Amazon Delivery Drones and Amazon Go
autonomous shop.
• Uber and Robot Taxis.
• Home robotics like Roomba.
• Military drones.
13. ❖ HYPERAUTOMATION
• Also called Digital Process Automation or Intelligent Process
Automation.
• Combines Robotic Process Automation (RPA) with AI and ML
to automate low value add, repetitive tasks.
• It is a much more comprehensive automation handling
undocumented processes that rely on unstructured data like
Natural language processing (NLP) and Optical character
recognition (OCR).
• Used in call centers to automate processes such as mouse
clicks and application launch to help an agent quickly pull
information about a client from multiple systems.
• Usage in the next decade includes database search
querying, project automation, CRM, ERP systems, fulfillment
and tracking of things like leads, people, processes and
packages.
*AI Multiple
14. ❖ BLOCKCHAIN
• Not Bitcoin but rather the technology behind blockchain.
• Blockchain is a specific type of database, different from
typical database because it stores data in blocks that are
then chained together.
• Once the block is filled with data it is chained onto the
previous block, which makes the data chained together
in chronological order.
• Decentralized blockchains are immutable, which means
that the data entered is irreversible.
• It is the future of Cross-border payments, Efficient supply
chain management, smart contracts which are
automated, transparent and secure and Identity
management.
• Cybersecurity is one of the most promising area of
15. ❖ ARTIFICIAL INTELLIGENCE
• It is not a new technology, but so far, we have
just scratched the surface of its capabilities.
• It is the foundation of all the above technologies
we have discussed.
• Better hardware, access to more data and
improvement in connectivity will lead to every
product starting from AI.
• Medicine, Chatbots, Robotics, AuT, Big Data and
insights are just the starting.
• Cognitive and Sentient AI will take over the trivial
tasks allowing us to focus on truly creative and
innovative work.
17. 3.- MY LEARNING – New tech implementation
is change management
•Prepare the Leaders and Stakeholders about the tech – Understand
the problem statement.
•Have the Vision of how the final solution will look – Align the solution
with overall business goals and strategic direction of the company.
•Execution is key – Be prepared for roadblocks, give yourself time and
space to fail and most important manage expectations and
timelines.
•Encourage Usage of the solution – Track the adoption, give demos
and sessions and encourage user adoption and feedback.
•Review and Analyze results – always track and showcase results and
its contribution towards organizations strategic goals. Keep true to
your vision.
18. 3.- MY LEARNING – 3 Important Questions
a) Do I as a PM need to know all the tech details about the new tech?
Ans: No, but you need to be very clear about what you want to
achieve and how the tech fits into that role.
b) How do I convince my stakeholders about this?
Ans: Make the benefits common across the stakeholders. Negotiate
and communicate and get them onboard.
c) How do I convince my leaders about the new technology?
Ans: Numbers ($$$), goals and alignment with overall company
direction.