This document discusses product management strategies at Deliveroo, focusing on the "3 A's": trusting anecdotes over data averages, avoiding averages that hide insights, and building deep awareness of users and product performance. It advocates minimizing distance between teams and users, using anecdotes to identify underlying problems, and ensuring alignment of product performance with user and business outcomes rather than focusing on desired features. The key lessons are to start with the end user, apply the three A's, be bold and bias towards action while obsessing over outcomes instead of features.