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Industrial RelationIndustrial Relation
Prof. Preeti Bhaskar
Symbiosis Centre for Management , Studies
• Interpersonal Relations
• Attitudes
• Job satisfaction
• Employee’s Opinion
• Labor Turnover
• Interpersonal Relations
• Attitudes
• Job satisfaction
• Employee’s Opinion
• Labor Turnover
Determinants of Industrial RelationsDeterminants of Industrial Relations
• Industrial Absenteeism
• Strikes & Lockouts
• Worker Participation
• Grievances
• Industrial Absenteeism
• Strikes & Lockouts
• Worker Participation
• Grievances
Employer-Employee
Relations
Employer-Employee
Relations
EmployeesEmployees
Employee
Associations
Employee
Associations
GovernmentGovernment Courts &
Tribunals
Courts &
Tribunals
Employer
Associations
Employer
Associations
EmployersEmployers
Industrial RelationsIndustrial Relations
EmployeesEmployees
EmployersEmployers
GovernmentGovernment Courts &
Tribunals
Courts &
Tribunals
Employer
Associations
Employer
Associations
Trade UnionTrade Union
Parties to IRParties to IR
1. IR is a relationship between management and
employees or among employees and their
organizations, that characteristics and grow out of
employment.
2. IR may be defined as the complex of inter-
relations among workers, managers and
government.
WHAT IS INDUSTRIAL RELATIONS ?WHAT IS INDUSTRIAL RELATIONS ?
Industrial Relations refer to the multilateral
relations between employees, employers and
government.
Jucius in “Personnel Management”
DefinitionDefinition
1. An outcome of relationship in industry.
2. It create rules and regulations to maintain
piece and harmony.
3. Important parts of IR are employees and their
organization, employer and their association
and government.
4. It has a role of management, union and
government.
Characteristics of IRCharacteristics of IR
To promote and develop labor management relation.
To regulate the production by minimizing industrial conflicts
To provide opptunity to workers to involve in decision making process with management.
To encourage and develop trade unions in order to improve the workers' strength.
To safeguard the interest of labor and management by securing the highest level of
mutual understanding and good-will among all those sections in the industry which
participate in the process of production.
To avoid industrial conflict or strife and develop harmonious relations,.
To raise productivity to a higher level in an aera of full employment by lessening the
tendency to high turnover and frequency absenteeism.
To improve the economic conditions of workers in the existing state of industrial
managements and political government
To Protect management and labor interests by securing mutual relations between the
two groups.
To Avoid disputes between management and labor, and create a harmonizing
relationship between the groups so productivity can be increased.
Ensure full employment and reduce absenteeism, hence, increasing productivity and
profits.
To Provide better wages and living conditions to labor, so misunderstandings between
management and labor are reduced to a minimum.
To bring about government control over plants where losses are running high, or where
products are produced in the public interest.
Objective of IRObjective of IR
• Achieving higher wages
• To offer responsive co-operation in improving level
of production, discipline etc.
• To promote individual and collective welfare
• To improve working and living conditions
• To enlarge the opportunities of promotion and
training.
Role of Trade Unions in IRRole of Trade Unions in IR
• Promote and protect of the interest of employers
engaged in Industry, Trade and Commerce.
• Advice offering
• Bridge between Union Government
• Train and develop staff members of concern
members of Associations
Role of Employers OrganisationRole of Employers Organisation
ASSOCHAM- Associated Chamber of Commerce
(1920)
FICC- Federation of Indian Chamber of
Commerce (1927)
IOE- International Organization of Employers
(1920)
Examples of Employer’s
Organizations
Examples of Employer’s
Organizations
ILO establish in 1919, on April 19 by Versailles
Peace Conference
India become member of ILO in 1919
ILO in IRILO in IR
ILOILO
• The International
Conference
• The governing body
• The international
labor office
Structure of ILO
• Full employment and
raising of standard of
living
• Adequate protection
for the life and health
of the workers
• The assurance of
educational and
vocational opportunity
• Stru
Objective of ILO
Conditions of work
Child works
Migrant workers
Health, Safety and Welfare
Social Security
Manpower organization and Vocational Training
Functions of ILOFunctions of ILO
Preventive Machinery
a) Trade Union
b) Joint Consultation
1. Work Committee
2. Joint Management
Council
c) Standing Orders
d) Grievance Procedure
e) Code of Discipline
Settlement Machinery
a)Conciliation
1. Conciliation Officer
2. Board of Conciliation
3. Court of Inquiry
b)Voluntary arbitration
c)Compulsory Arbitration
1. Labor Court
2. Industrial Tribunal
3. National Tribunal
14
Industrial Dispute settlement
machinery in India
Industrial Dispute settlement
machinery in India
Thank YouThank You
TRADE UNIONS
Prof. Preeti Bhaskar
Symbiosis Centre for Management Studies,
NOIDA
What is Trade Union
 A trade union is an organization of workers formed
to promote , promote, protect and improve through
collective action, the social, economic, and political
interests of its members.
Flippo
 Formed to protect and promote the interests of their members
 Primary function is to protect the interests of workers against discrimination and
unfair labor practices.
Objectives of TUs
 Representation (Workers’ Interests)
 Negotiation (Collective Bargaining)
 Voice in decisions (Lay off, Retrenchment) affecting
workers
 Member Service (Education, Training, Welfare,
Discounts, Loans)
Functions Of TUs
 Collective Bargaining
 Advice Management on personnel policies
 Taking problems of the workers with the
management.
 Work for achieving better say of workers in
management
 Education of workers
 Welfare and recreational activities for their members
 Representing workers in national, international
forums.
Functions of Trade unions
To achieve higher wages and better working
conditions
To raise the status of workers as a part of industry
To protect labors against victimization and injustice
To take up welfare measures for improving the morale
of workers
To generate self confidence among workers
To encourage sincerity and discipline among workers
To provide opportunities for promotion and growth
To protect women workers against discrimination
Importance of Trade Unions
 For industrial peace
 Decisions taken through the process of collective
bargaining and negotiations between employer and
unions are more influential
 Effective communication between the workers and
the management
 Economic development
 Recruitment & selection
 Discipline among workforce
 Settlement of ID in rational manner
Why do people join Union?
 Greater Bargaining Power
 Minimize Discrimination
 Sense of Security
 Sense of Participation
 Sense of Belongingness
 Platform for self expression
 Betterment of relationships
SPECIFIC FUNCTIONS OF
UNIONS
 Wage & salary bargaining
 Fight for continuous improvement in employee
benefits
 Improving working conditions at work place
 Improving welfare, healthcare & recreation facilities,
and leisure at workplace
 Increasing rest periods, holidays, paid leave and
time-offs
SPECIFIC FUNCTIONS OF
UNIONS
 Decreasing working hours, work load esp. manual,
and hazardous working conditions
 Improving career and salary rise prospects & job
security
 Protecting employees against arbitrary / unjust
actions of Management
Major Trade Union Organizations
 AITUC (All India Trade Union Congress)
 Centre of Indian Trade Unions (CITU)
 Hind Mazdoor Sabha
 All India Council of Central Trade Unions
 All India United Trade Union Centre
 United Trade Union Centre
 All India federations of banks, insurance, railways, defence,
telecom, airline and airports.
 Centre of Indian Trade Unions -president M.K. Pandhe
Present Central Trade Union Organizations
 All India Trade Union Congress (AITUC)
 Bharatiya Mazdoor Sangh (BMS)
 Centre of Indian Trade Unions (CITU)
 Hind Mazdoor Kisan Panchayat (HMKP)
 Hind Mazdoor Sabha (HMS)
 Indian Federation of Free Trade Unions (IFFTU)
 Indian National Trade Union Congress (INTUC)
 National Front of Indian Trade Unions (NFITU)
 National Labor Organization (NLO)
 Trade Unions Co-ordination Centre (TUCC)
 United Trade Union Congress (UTUC)
 United Trade Union Congress - Lenin Sarani (UTUC - LS)
INTRODUCTION
 Labour welfare is an important dimension of industrial
relation, labour welfare includes overall welfare facilities
designed to take care of well being of employee's and in
order to increase their living standard.
 It can also be provided by government, non government
agencies and trade unions.
HISTORY OF LABOUR WELFARE
 In India the labour welfare started sometime during the 1st
world war (1914-1918). Till then wellbeing of workers in
factories was hardly thought by anybody.
 Industrial Labour Organization has played a very significant
role for labour welfare.
 Formed by Indian central government and state
governments for welfare of labour in Industries
 
DEFINITION
 According to Arthur James…
    Labour welfare means anything done for the 
comfort and improvement, intellectual and social, 
of the employees over and above the wages paid 
which is not a necessity of the Industry.
INDUSTRIAL LABOUR
ORGANIZATION
 According to Industrial Labour Organization (ILO)
 “Labour welfare may be understood and including such 
services facilities and amenities which may be established 
in vicinity of undertaking to perform their work in healthy 
and congenial environment and to avail of facilities which 
improve their health and bring high morale.”
OBJECTIVES OF LABOUR
WELFARE
 Labour welfare provides social comfort to employees.
 It provides intellectual improvement of employees.
 To build stable work force.
 To make employees lives good and worth living.
 To provide healthy and proper working conditions.
 To ensure well being of employees and families.
PRINCIPLES
• Welfare activities will be carried out at all levels 
in the organization.
• It will be provided over and above regular wages.
• It can be a social concept which relates to welfare 
of employees, their families and community as a 
whole. 
NATURE OF WELFARE
 Schemes of labour welfare shall be updated time to time 
according to needs of workers.
 Labour welfare provides facilities in addition to regular 
wages and other economic benefits.
 Employers, government, NGOs etc. introduce labour 
welfare measures.
 Labour welfare provides facilities which improves workers 
work-life balance.
SCOPE OF LABOUR
 Working Environment
 Health facilities
 General welfare programs
 Economic welfare programs
 Labour welfare programs
Industrial Relation

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Industrial Relation

  • 1. Industrial RelationIndustrial Relation Prof. Preeti Bhaskar Symbiosis Centre for Management , Studies
  • 2. • Interpersonal Relations • Attitudes • Job satisfaction • Employee’s Opinion • Labor Turnover • Interpersonal Relations • Attitudes • Job satisfaction • Employee’s Opinion • Labor Turnover Determinants of Industrial RelationsDeterminants of Industrial Relations • Industrial Absenteeism • Strikes & Lockouts • Worker Participation • Grievances • Industrial Absenteeism • Strikes & Lockouts • Worker Participation • Grievances
  • 3. Employer-Employee Relations Employer-Employee Relations EmployeesEmployees Employee Associations Employee Associations GovernmentGovernment Courts & Tribunals Courts & Tribunals Employer Associations Employer Associations EmployersEmployers Industrial RelationsIndustrial Relations EmployeesEmployees EmployersEmployers GovernmentGovernment Courts & Tribunals Courts & Tribunals Employer Associations Employer Associations Trade UnionTrade Union Parties to IRParties to IR
  • 4. 1. IR is a relationship between management and employees or among employees and their organizations, that characteristics and grow out of employment. 2. IR may be defined as the complex of inter- relations among workers, managers and government. WHAT IS INDUSTRIAL RELATIONS ?WHAT IS INDUSTRIAL RELATIONS ?
  • 5. Industrial Relations refer to the multilateral relations between employees, employers and government. Jucius in “Personnel Management” DefinitionDefinition
  • 6. 1. An outcome of relationship in industry. 2. It create rules and regulations to maintain piece and harmony. 3. Important parts of IR are employees and their organization, employer and their association and government. 4. It has a role of management, union and government. Characteristics of IRCharacteristics of IR
  • 7. To promote and develop labor management relation. To regulate the production by minimizing industrial conflicts To provide opptunity to workers to involve in decision making process with management. To encourage and develop trade unions in order to improve the workers' strength. To safeguard the interest of labor and management by securing the highest level of mutual understanding and good-will among all those sections in the industry which participate in the process of production. To avoid industrial conflict or strife and develop harmonious relations,. To raise productivity to a higher level in an aera of full employment by lessening the tendency to high turnover and frequency absenteeism. To improve the economic conditions of workers in the existing state of industrial managements and political government To Protect management and labor interests by securing mutual relations between the two groups. To Avoid disputes between management and labor, and create a harmonizing relationship between the groups so productivity can be increased. Ensure full employment and reduce absenteeism, hence, increasing productivity and profits. To Provide better wages and living conditions to labor, so misunderstandings between management and labor are reduced to a minimum. To bring about government control over plants where losses are running high, or where products are produced in the public interest. Objective of IRObjective of IR
  • 8. • Achieving higher wages • To offer responsive co-operation in improving level of production, discipline etc. • To promote individual and collective welfare • To improve working and living conditions • To enlarge the opportunities of promotion and training. Role of Trade Unions in IRRole of Trade Unions in IR
  • 9. • Promote and protect of the interest of employers engaged in Industry, Trade and Commerce. • Advice offering • Bridge between Union Government • Train and develop staff members of concern members of Associations Role of Employers OrganisationRole of Employers Organisation
  • 10. ASSOCHAM- Associated Chamber of Commerce (1920) FICC- Federation of Indian Chamber of Commerce (1927) IOE- International Organization of Employers (1920) Examples of Employer’s Organizations Examples of Employer’s Organizations
  • 11. ILO establish in 1919, on April 19 by Versailles Peace Conference India become member of ILO in 1919 ILO in IRILO in IR
  • 12. ILOILO • The International Conference • The governing body • The international labor office Structure of ILO • Full employment and raising of standard of living • Adequate protection for the life and health of the workers • The assurance of educational and vocational opportunity • Stru Objective of ILO
  • 13. Conditions of work Child works Migrant workers Health, Safety and Welfare Social Security Manpower organization and Vocational Training Functions of ILOFunctions of ILO
  • 14. Preventive Machinery a) Trade Union b) Joint Consultation 1. Work Committee 2. Joint Management Council c) Standing Orders d) Grievance Procedure e) Code of Discipline Settlement Machinery a)Conciliation 1. Conciliation Officer 2. Board of Conciliation 3. Court of Inquiry b)Voluntary arbitration c)Compulsory Arbitration 1. Labor Court 2. Industrial Tribunal 3. National Tribunal 14 Industrial Dispute settlement machinery in India Industrial Dispute settlement machinery in India
  • 16. TRADE UNIONS Prof. Preeti Bhaskar Symbiosis Centre for Management Studies, NOIDA
  • 17. What is Trade Union  A trade union is an organization of workers formed to promote , promote, protect and improve through collective action, the social, economic, and political interests of its members. Flippo  Formed to protect and promote the interests of their members  Primary function is to protect the interests of workers against discrimination and unfair labor practices.
  • 18. Objectives of TUs  Representation (Workers’ Interests)  Negotiation (Collective Bargaining)  Voice in decisions (Lay off, Retrenchment) affecting workers  Member Service (Education, Training, Welfare, Discounts, Loans)
  • 19. Functions Of TUs  Collective Bargaining  Advice Management on personnel policies  Taking problems of the workers with the management.  Work for achieving better say of workers in management  Education of workers  Welfare and recreational activities for their members  Representing workers in national, international forums.
  • 20. Functions of Trade unions To achieve higher wages and better working conditions To raise the status of workers as a part of industry To protect labors against victimization and injustice To take up welfare measures for improving the morale of workers To generate self confidence among workers To encourage sincerity and discipline among workers To provide opportunities for promotion and growth To protect women workers against discrimination
  • 21. Importance of Trade Unions  For industrial peace  Decisions taken through the process of collective bargaining and negotiations between employer and unions are more influential  Effective communication between the workers and the management  Economic development  Recruitment & selection  Discipline among workforce  Settlement of ID in rational manner
  • 22. Why do people join Union?  Greater Bargaining Power  Minimize Discrimination  Sense of Security  Sense of Participation  Sense of Belongingness  Platform for self expression  Betterment of relationships
  • 23. SPECIFIC FUNCTIONS OF UNIONS  Wage & salary bargaining  Fight for continuous improvement in employee benefits  Improving working conditions at work place  Improving welfare, healthcare & recreation facilities, and leisure at workplace  Increasing rest periods, holidays, paid leave and time-offs
  • 24. SPECIFIC FUNCTIONS OF UNIONS  Decreasing working hours, work load esp. manual, and hazardous working conditions  Improving career and salary rise prospects & job security  Protecting employees against arbitrary / unjust actions of Management
  • 25. Major Trade Union Organizations  AITUC (All India Trade Union Congress)  Centre of Indian Trade Unions (CITU)  Hind Mazdoor Sabha  All India Council of Central Trade Unions  All India United Trade Union Centre  United Trade Union Centre  All India federations of banks, insurance, railways, defence, telecom, airline and airports.  Centre of Indian Trade Unions -president M.K. Pandhe
  • 26. Present Central Trade Union Organizations  All India Trade Union Congress (AITUC)  Bharatiya Mazdoor Sangh (BMS)  Centre of Indian Trade Unions (CITU)  Hind Mazdoor Kisan Panchayat (HMKP)  Hind Mazdoor Sabha (HMS)  Indian Federation of Free Trade Unions (IFFTU)  Indian National Trade Union Congress (INTUC)  National Front of Indian Trade Unions (NFITU)  National Labor Organization (NLO)  Trade Unions Co-ordination Centre (TUCC)  United Trade Union Congress (UTUC)  United Trade Union Congress - Lenin Sarani (UTUC - LS)
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  • 28.
  • 29. INTRODUCTION  Labour welfare is an important dimension of industrial relation, labour welfare includes overall welfare facilities designed to take care of well being of employee's and in order to increase their living standard.  It can also be provided by government, non government agencies and trade unions.
  • 30. HISTORY OF LABOUR WELFARE  In India the labour welfare started sometime during the 1st world war (1914-1918). Till then wellbeing of workers in factories was hardly thought by anybody.  Industrial Labour Organization has played a very significant role for labour welfare.  Formed by Indian central government and state governments for welfare of labour in Industries
  • 32. INDUSTRIAL LABOUR ORGANIZATION  According to Industrial Labour Organization (ILO)  “Labour welfare may be understood and including such  services facilities and amenities which may be established  in vicinity of undertaking to perform their work in healthy  and congenial environment and to avail of facilities which  improve their health and bring high morale.”
  • 33. OBJECTIVES OF LABOUR WELFARE  Labour welfare provides social comfort to employees.  It provides intellectual improvement of employees.  To build stable work force.  To make employees lives good and worth living.  To provide healthy and proper working conditions.  To ensure well being of employees and families.
  • 34. PRINCIPLES • Welfare activities will be carried out at all levels  in the organization. • It will be provided over and above regular wages. • It can be a social concept which relates to welfare  of employees, their families and community as a  whole. 
  • 35. NATURE OF WELFARE  Schemes of labour welfare shall be updated time to time  according to needs of workers.  Labour welfare provides facilities in addition to regular  wages and other economic benefits.  Employers, government, NGOs etc. introduce labour  welfare measures.  Labour welfare provides facilities which improves workers  work-life balance.
  • 36. SCOPE OF LABOUR  Working Environment  Health facilities  General welfare programs  Economic welfare programs  Labour welfare programs