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ViPi’s specific experience
in using social media – case study


                Leuven, 19 February 2013
Outline

 ViPi KA3-ICT network project
 Background on PhoenixKM

 What do we want to achieve?

 How do we do it?

 How do we use it for project outcomes

  dissemination?
 Caveats/ do’s and don’ts

 What about accessibility?




    Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
About us
Main specialisation in SEM=SEO+SEA+SMO
    o   SEO (search engine optimization)
    o   SE(M)A (search engine marketing/advertising)
    o   SMO (social media optimization)
    o   Main clients: insurance and music industry
Social focus:
    o ICT enabling people with disabilities during education, job seeking and

       employment
    o Special interest in basic ICT and ICT-based assisted technology (AT) skills

       training
    o We coordinate 3 projects:

        2 KA3-ICT projects (ViPi – basic ICT skills trainings, SGSCC – post ViPi

         focused on social competence training using ViPi tools)
        1 Leonardo Da Vinci Development of Innovation Project (ATLEC – ICT

         based assisted technology knowledge)

     Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
What?
What do we want to disseminate as a project?

 Updates on our project work: news current affairs of projects
 Surveys or analyses we prepared.
 Final deliverables that are ready to go out: downloads, software
 Organisation of an event, either local or European
 Presentations made at events
 Pictures of events
 Videos of the project and or of events
 Reaching out to press/media
 Other ideas?


     Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
How?
How do we do this?
  Reaching out to various stakeholders and
gatekeepers
   Using various complementary (accessible)
channels
   And making use of what FREE tools can offer
us


     Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Social media - Twitter
Twitter and aggregators like TweetDeck
 o Have something meaningful to say

   and use hashtags (#)
 o Re-tweet only project relevant material

 o Material: 146 character message, image,

   sound, video, PDF, image + sound, links
 o Delivery methods: tweetwall, embedded in

   website, rss (FB, Tumblr, ...), data to e-mail


  Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Social media - Facebook
 Facebook page (not profile)
o Avoid a ratatouille of postings

o Make the page attractive

o Material: 'unlimited' character message, image

  (galleries), tagging, sound, video, PDF, image +
  sound, links
o Delivery methods: rss (Twitter), video

  embedding


   Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Social media - YouTube
YouTube channel and videos
  o Select relevant videos

  o Videos can be made easily with

    smartphones using various apps if needed
  o Material: video, sound, screencapturing,

    captured presentations
  o Delivery method: embedding, link, rss (FB,

    Twitter, ...), channels


  Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Social media - Slideshare

SlideShare
 o Upload your presentations,
   newsletters, etc. They transfer to
   textual versions and are annotated
   with tags -> Google friendly
 o Material: PPT, PDF, documents, video

 o Delivery method: embedding, rss (FB,

   Twitter, ...)
 Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Social media connections




Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
ViPi Twitter
Twitter : twitter.com/ViPi_project




      Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
ViPi Facebook
Facebook : www.facebook.com/vipiproject




      Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
ViPi YouTube
YouTube : youtube.com/user/AccessForAlleu




      Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
ViPi SlideShare

SlideShare : slideshare.net/phoenixkm




      Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Do’s & Don’ts
Don’ts
  Chase quantity in followers, tweets, likes, etc.
  Have a say about everything.
  Share personal data and opinions (religious, political)

Do’s
  Ensure you reach those you need to reach (quality)
  Think before tweeting
  Don’t pretend to be a “guru”, “expert”, etc. in your
profile.
       Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Accessibility issues
Accessibility social media - common accessibility issues
  Lack of section headings: screenreader users use the “H”
shortcut to enlist all headings that appear in a website, document
or presentation: eg. <h1> instead of <b> and large font size,
heading functionalities in MS Word, LibreOffice, ...
  Poor colour contrast
  An inability to navigate using keyboard only: rich internet
applications in Facebook
  Missing text equivalents for images
  Inability to resize text
  Videos lacking captioning (subtitles):very time consuming
(various languages), even we don't always respect it, but it should
be a standard procedure
      Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Accessible alternatives
  Twitter vs. Easy Chirp: accessible via screenreader
      o http://www.easychirp.com

  Facebook vs. m.Facebook: accessible via screenreader
      o http://m.facebook.com

  YouTube vs. Easy YouTube / Accessible YouTube / Amara
(subtitles): video functionalities accesible via keyboard
      o http://www.cs.unc.edu/~gb/AccessibleYouTube and

        subtitles using Amara -
        http://www.universalsubtitles.org/en/
  SlideShare vs. EasySlideShare:accessible via keyboard
      o http://icant.co.uk/easy-

        slideshare/?slides=http://urlslideshare

     Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Project documents
Accessible project outcomes
 Accessible Word doc
 Accessible PDFs
 Daisy book versions




    Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
Contact us
Contact details

Mr. Bernard Van Isacker
Business consultant
Mobile: (B) +32 496 334056
Mobile: (GR) +30 6942 868812
Phone: +32 51 568570
E-Mail: bernard@phoenixkm.eu



    Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu

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Social media for LLP projects

  • 1. ViPi’s specific experience in using social media – case study Leuven, 19 February 2013
  • 2. Outline  ViPi KA3-ICT network project  Background on PhoenixKM  What do we want to achieve?  How do we do it?  How do we use it for project outcomes dissemination?  Caveats/ do’s and don’ts  What about accessibility? Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 3. About us Main specialisation in SEM=SEO+SEA+SMO o SEO (search engine optimization) o SE(M)A (search engine marketing/advertising) o SMO (social media optimization) o Main clients: insurance and music industry Social focus: o ICT enabling people with disabilities during education, job seeking and employment o Special interest in basic ICT and ICT-based assisted technology (AT) skills training o We coordinate 3 projects:  2 KA3-ICT projects (ViPi – basic ICT skills trainings, SGSCC – post ViPi focused on social competence training using ViPi tools)  1 Leonardo Da Vinci Development of Innovation Project (ATLEC – ICT based assisted technology knowledge) Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 4. What? What do we want to disseminate as a project? Updates on our project work: news current affairs of projects Surveys or analyses we prepared. Final deliverables that are ready to go out: downloads, software Organisation of an event, either local or European Presentations made at events Pictures of events Videos of the project and or of events Reaching out to press/media Other ideas? Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 5. How? How do we do this? Reaching out to various stakeholders and gatekeepers Using various complementary (accessible) channels And making use of what FREE tools can offer us Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 6. Social media - Twitter Twitter and aggregators like TweetDeck o Have something meaningful to say and use hashtags (#) o Re-tweet only project relevant material o Material: 146 character message, image, sound, video, PDF, image + sound, links o Delivery methods: tweetwall, embedded in website, rss (FB, Tumblr, ...), data to e-mail Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 7. Social media - Facebook Facebook page (not profile) o Avoid a ratatouille of postings o Make the page attractive o Material: 'unlimited' character message, image (galleries), tagging, sound, video, PDF, image + sound, links o Delivery methods: rss (Twitter), video embedding Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 8. Social media - YouTube YouTube channel and videos o Select relevant videos o Videos can be made easily with smartphones using various apps if needed o Material: video, sound, screencapturing, captured presentations o Delivery method: embedding, link, rss (FB, Twitter, ...), channels Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 9. Social media - Slideshare SlideShare o Upload your presentations, newsletters, etc. They transfer to textual versions and are annotated with tags -> Google friendly o Material: PPT, PDF, documents, video o Delivery method: embedding, rss (FB, Twitter, ...) Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 10. Social media connections Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 11. ViPi Twitter Twitter : twitter.com/ViPi_project Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 12. ViPi Facebook Facebook : www.facebook.com/vipiproject Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 13. ViPi YouTube YouTube : youtube.com/user/AccessForAlleu Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 14. ViPi SlideShare SlideShare : slideshare.net/phoenixkm Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 15. Do’s & Don’ts Don’ts Chase quantity in followers, tweets, likes, etc. Have a say about everything. Share personal data and opinions (religious, political) Do’s Ensure you reach those you need to reach (quality) Think before tweeting Don’t pretend to be a “guru”, “expert”, etc. in your profile. Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 16. Accessibility issues Accessibility social media - common accessibility issues Lack of section headings: screenreader users use the “H” shortcut to enlist all headings that appear in a website, document or presentation: eg. <h1> instead of <b> and large font size, heading functionalities in MS Word, LibreOffice, ... Poor colour contrast An inability to navigate using keyboard only: rich internet applications in Facebook Missing text equivalents for images Inability to resize text Videos lacking captioning (subtitles):very time consuming (various languages), even we don't always respect it, but it should be a standard procedure Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 17. Accessible alternatives Twitter vs. Easy Chirp: accessible via screenreader o http://www.easychirp.com Facebook vs. m.Facebook: accessible via screenreader o http://m.facebook.com YouTube vs. Easy YouTube / Accessible YouTube / Amara (subtitles): video functionalities accesible via keyboard o http://www.cs.unc.edu/~gb/AccessibleYouTube and subtitles using Amara - http://www.universalsubtitles.org/en/ SlideShare vs. EasySlideShare:accessible via keyboard o http://icant.co.uk/easy- slideshare/?slides=http://urlslideshare Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 18. Project documents Accessible project outcomes Accessible Word doc Accessible PDFs Daisy book versions Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu
  • 19. Contact us Contact details Mr. Bernard Van Isacker Business consultant Mobile: (B) +32 496 334056 Mobile: (GR) +30 6942 868812 Phone: +32 51 568570 E-Mail: bernard@phoenixkm.eu Amersveldestraat 189, 8610 Kortemark - Belgium – Tel: 00 32 (0) 51 568570 - www.PhoenixKM.eu – info@PhoenixKM.eu