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It's Been Said Before - Voice Summit 2018
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Phillip Hunter
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Summarizing 20 years of learning about UX for voice.
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It's Been Said Before - Voice Summit 2018
1.
It’s All Been
Said Before Phillip Hunter @designoutloud Pulse Labs VP of Product
2.
There is nothing
new under the sun, but there are lots of old things we don't know. Ambrose Bierce
3.
Set the UX
bar high People are people Beginner mind
4.
Cra6 the voice
experience uniquely
5.
Don’t not sound
like a person
6.
Speak in a
way that engages everyday people
7.
Let people talk
the way they talk
8.
Use the many
ways to say Hello and Welcome
9.
Offer just what’s
needed when it’s needed
10.
Make the computer
do the work and keep visitors informed
11.
Encourage and reward
spontaneity
12.
Offer and allow
flexible paths to success
13.
Make life noLceably
faster, easier, and more enjoyable
14.
Thank You It’s All
Been Said Before Phillip Hunter @designoutloud Pulse Labs VP of Product
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