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It’s All Been Said Before
Phillip Hunter @designoutloud
Pulse Labs VP of Product
There is nothing new under the sun, but
there are lots of old things we don't know.
Ambrose Bierce
Set the UX bar high
People are people
Beginner mind
Cra6 the voice experience
uniquely
Don’t not sound like a person
Speak in a way that engages
everyday people
Let people talk the way they talk
Use the many ways to say
Hello and Welcome
Offer just what’s needed when
it’s needed
Make the computer do the work
and keep visitors informed
Encourage and reward spontaneity
Offer and allow flexible paths to
success
Make life noLceably faster, easier,
and more enjoyable
Thank You
It’s All Been Said Before
Phillip Hunter @designoutloud
Pulse Labs VP of Product

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It's Been Said Before - Voice Summit 2018