Local search is a valuable market for businesses of all sizes. Learn how to engage your customers to leave positive reviews, gain clout in your community and also solidify your company among a sea of competitors as a reputable and trusted local business.
1. Local Search Rankings
Presented by:
Kristopher B. Jones
Chairman,
Internet Marketing Ninjas
2. About me
2008, 2010
1999 – 2009 Over 50,000 sold
Pepperjam Full Service Internet Marketing / Affiliate
Network
2009 – 2011
Pepperjam acquired by GSI Commerce in 2009; eBay in 2011.
Pepperjam Network powers over 1,500 internet retailers,
including Babies R Us, Toys R Us, and the NFL.
2010 – 2012
Found KBJ Capital in 2010; Invested in 12 early stage technology companies, including
ReferLocal.com where I’m CEO. Joined Internet Marketing Ninjas as Chairman in 2012.
3. Ways to Get Ranked Locally
• Your Web site (Organic / PPC)
• Your Google Places / + Local page
• Social Media sites (LinkedIn / Twitter)
• YouTube and other Video sites
• Directories (Yelp / Merchant Circle)
• Local Commerce Sites (Groupon, Living
Social & ReferLocal)
• Yahoo / Bing
6. Google + Local Ranking Factors
• Physical Address in City of Search
• Distance of your business to the center-point
(centroid) of the user’s search.
• Level of engagement on page, including
reviews and interaction w/ pictures & maps
• Product / service / location keyword in
business title
• Local area code on Page
• Age of Page
7. Review Ranking Factors
With Google’s acquisition of Zagat…reviews are becoming
increasingly important
• Quantity / velocity of native Google Reviews
• Ratings – likely more important with recent
changes to remove 1-5 and auto-score
• Product / service keywords in reviews
• Quantity / velocity of third-party reviews
(Yelp, Foursquare)
• Location Keywords in Reviews
• Authority / Reputation of Reviewers
8. Google + Local Optimization Tips
• (Physically) verify your Google Page
• Improve / expand category associations
• Add a local # to your listing (no 800’s)
• Encourage patrons to write reviews
• Upload lots of images (think action, fun)
• Make sure address / contact info is accurate
on Page and across the Web
• Optimize page with best practices SEO
10. On-site Ranking Factors
• Domain authority of Web site
• City, State in Places Landing Page Title
• HTML NAP Matching Place Page NAP
• Page Authority of Landing Page Specified in
Place
• Product / Service Keyword in Website URL
• Geographic Keyword in Website URL
11. Off-Site Ranking Factors
• Quantity / authority of structured citations
(Yelp, Local.com, YP.com, etc.)
• Consistency of structured citations
• Quality / authority of unstructured citations
(newspaper articles, blog posts)
• Quality / authority (and quantity) of inbound
links to domain
12. Social Media Ranking Factors
• Number of +1's on Web site; Also influenced by
velocity of +1’s and authority of + user
• Number of shares / adds on Google+; Velocity
and reputation also likely considered
• Click-through rate from search results
• Volume of mobile check-Ins (i.e. Foursquare)
• Number of Shares/Likes or Follows on Facebook
and Twitter; Velocity / authority also likely
considered
13. Negative Ranking Factors
• Inaccurate or inconsistent contact
information and DBA conventions
• Presence of multiple place pages with
same/similar business title, address, phone #
• Non-compliant categories
• Listing 800 number as only phone number on
Google page
• Low ratings on + / Place Page
14. Conclusions
• Get a Google + Local or Places Page if you
don’t have one!
• Make certain your business and contact info
is up-to-date across the Web!
• Encourage customers to write reviews and be
social with your site and local pages!
• Focus attention on the quality, quantity, and
velocity of reviews, social signals, and
citations going to your Web site and pages!
Editor's Notes
Point here is that there local businesses need a multi-channel strategy to getting ranked in local SERP ’s, including directories, local e-commerce sites, social media sites, and Google. Might be an opportunity to note that one of the most important things to keep in mind here is the importance of having accurate geographical information and naming conventions across each site.
Centroid is how close your business is to the center-point (centroid) of the user’s search. Other important ranking factors may include: Number of Actions Taken by Searchers on a Place Page (e.g. Driving Directions, Mobile Phone Calls) Numerical Percentage of Place Page Completeness Marginal Category Associations Inclusion of Offer on Place Page
Other review ranking factors may include: High Numerical Ratings by Authority Reviewers (e.g.Yelp Elite, Multiple Places Reviewers, etc) Overall Velocity of Reviews (Native + Third-Party) Quantity of Third-Party Unstructured Reviews Quantity of Native Google Places Ratings (no text) High Numerical Ratings of Place by Google Users (e.g. 4-5) Positive Sentiment in Reviews
Other important factors include: City, State in Most/All Website Title Tags City, State in Places Landing Page H1/H2 City, State in Most/All H1/H2 Tags KML File on Domain Name Loadtime of Places Landing Page
Other important off-site ranking factors include: Quantity of Inbound Links to Domain from Locally-Relevant Domains Quantity of Unstructured Citations (Newspaper Articles, Blog Posts) Quality/Authority of Inbound Links to Places Landing Page URL Quantity of Inbound Links to Domain Diversity of Inbound Links to Domain Quantity of Inbound Links to Places Landing Page URL
Other important social media and mobile ranking factors may be: Number of Followers/Mentions on Twitter Authority of Followers/Mentions on Twitter Velocity of Check-Ins on Popular Services (e.g. Foursquare, Facebook, Twitter) Velocity of Followers/Mentions on Twitter Velocity / Authority of Shares/Likes on Facebook
Other negative ranking factors may include: Absence of Crawlable NAP on Website and Places / + Page Choosing to Hide Place Page Address Presence of Multiple Crawlable NAP on Places Landing Page Negative sentiment in reviews Mis-Matched or Private WHOIS Information