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Navneet	Kaushal	
CEO	
PageTraffic	
Power of Digital Marketing
When	we	talk	about	digital	marke3ng		
what	are	we	talking	about?	
	
	
Can	you	name	some	of	the	tools/	
channels?
Digital	
Marke3ng	
Email	
Twi?er	
Pay	Per	
Click	
Affiliate		
Measurability	
ROI	
Social	
Media	
SEO	
Digital	
Display	
Interac3on	
Linked	in	
Rela3onships
Why	has	digital	marke3ng	become	so	
popular	–	some	of	the	key	drivers	
•  Rela3onship	building	
•  Measurability	
•  Cost	
•  Responsiveness	
•  Targe3ng
Rela3onship	building	
•  Rela3onship	building	is	key	for	long	
	term	reten3on	
	
•  Crea3ng	value	for	rela3onship	is	easier	
	
•  Maintaining	regular	communica3on	is	aided	
through	digital	methods	
– Amazon	emails	sugges3ng	products	I	may	like
Responsiveness	
•  Campaign	development	speeded	up	
•  No	long	lead	3mes	to	crea3on	(compared	to	
TV/Print/Radio)	
•  BP	good	example,	very	soon	aSer	oil	leak	they	
were	buying	up	keywords	to	direct	people	to	
their	site	and	their	communica3ons	
– Oil	spill/gulf	of	Mexico	response
Cost	
•  Increasing	pressure	from		
senior		management	to	reduce	costs	
•  Heightened	by	downturn	
•  Use	of	digital	channels	is	highly	cost	effec3ve
Measurability	
•  Above	all	digital	marke3ng	offers	substan3al	
opportuni3es	to	measure	everything	
– Return	on	investment/engagement/behaviour	
•  Website	usage	–	now	possible	to	understand	
how	sites	are	navigated	so	as	to	be?er	
op3mise	it
What Digital Marketing is?
How People Buy in 2012
How People
Buying in 2015
R	
Realize a Need
R	
Investigate Options
R	
Ask Our Friends
R	
Seek Out Experts
R	
Find Communities
R	
Dig Into Every Detail Available
R	
Dig Into Every Detail Available
R	
Convert
@iacquire
The Old Consumer Decision Journey
Elias Lewis (Advertising Agency
Hall of Famer) invented this
model (AIDA) in 1898.
via Wikipedia
The New Consumer Decision Journey
via Google ZMOT 2012
What	else	has	changed?
Audience	Search	Habits	are	Changing
Audience	Search	Habits	are	Changing
Digital Marketing Campaign Objectives
Search
Search is How Things
Get Found.
Search =
Discovery
Search Often Brings the Most
Highly Qualified Traffic
Why is SEO important?
Number	of	Searches/Day	on	Google	
Average Daily Queries on Google
3 Billion Searches/Day
(announced Aug. 2012)
Growth of Google Queries in Last 5 yrs
Number	of	Searches/Day	on	Google	
3 Billion Searches/Day
(announced Aug. 2012)
State	of	Search-	India	
Source:	Netmarketshare	and	business-standard.com		
Google	
97%	
Yahoo	
1%	
Bing	
1%	
Others	
1%	
Indian	Search	Engine	Market	Share
Organic	vs.	Paid	Search	
Paid	
Organic
Organic	vs	Paid	
Organic	
	
•  Time	bound		
•  Higher	entry	cost	(3me	/	Rs.)		
•  Lower	ongoing	cost	(3me	/	Rs.	
•  Long	term	strategy		
	
Paid	
	
•  Instant	
•  Lower	entry	cost	(3me	/	Rs.)		
•  Dynamic	cost	over	3me	
•  Targeted	
•  Measurable	ROI	
•  Short-Mid	Term	Strategy
Search	Engine	Op3miza3on	
•  Ge]ng	to	the	top	of	the	natural	results	
•  Through	a	number	of	ac3vi3es	such	as	
– HTML	tags	
– Links	–	quan3ty/quality		
•  Split	in	to	on	page	and	off	page	factors
Onsite	OpQmizaQon
•  On-site	factors	play	a	big	role	in	
determining	your	search	engine	rankings	
•  These	are	the	things	that	you	can	do	
yourself	or	that	you	can	task	your	web	
developer	to	do	on	your	behalf	
Onsite	OpQmizaQon
SEO	on	page	factors	
•  HTML	tags	
– Title	tags	–	put	in	your	keywords	
– h1/h2/h3		
•  Images	–	give	them	“alt”	names	that	are	
relevent	to	your	content	
•  Text	–	make	sure	it	contains	relevant	
keywords	
•  Internal	links	–	will	help	google	find	its	way	
around	your	site
Your	naviga3on	structure	and	accessibility	is	cri3cal	for	
search	engine	rankings	–	search	engines	need	to	be	
able	to	access	your	content	in	order	to	index	it	
KISS	principle	
Employ	the	2	click	rule	(3	click	rule	at	most)	
Use	textual	links	from	your	home	page	
Use	a	Sitemap	which	can	be	accessed	from	your	home	
page	
Employ	inline	/	contextual	links	
Onpage	NavigaQon
The	singularly		
most	important		
on-site	factor!	
The	TITLE	Tag
Almost	always	the	
heading	that	Google	
chooses	for	its	lis3ngs.		
Therefore	it	needs	to	be	
en3cing	or	contain	a	call-
to-ac3on	
	
If	you	do	one	thing	to	your	site,	then	this	should	be	it!
•  Include	your	chosen	keywords	within	the	TITLE	
tag	–	preferably	near	the	start	of	the	tag	
•  Try	to	keep	it	to	70	characters	
•  Must	be	relevant	to	the	page	content	
•  Very	important	-	each	page	should	have	a	
different	TITLE	tag	
The	TITLE	Tag
•  Search	engines	also	use	a	series	of	metadata	
tags	that	reside	in	the	header	of	the	page	to	
index	websites	
	
•  These	tags	can’t	be	seen	by	human	visitors	to	
your	website	–	but	they’re	s3ll	interrogated	by	
the	search	engines	
Metadata	Tags
•  A	textual	descrip3on	of	
what	the	page	is	about	
•  Shows	up	in	Google	
search	results	
The	DescripQon	Tag
•  Include	keywords	close	to	the	start	of	the	tag,	
but	don’t	repeat	more	than	3	3mes	
•  Try	to	keep	it	to	150	characters	
•  Must	be	relevant	to	the	page	content	
•  Each	page	should	have	a	different	
DESCRIPTION	tag	
The	DescripQon	Tag
•  No	longer	counts	
The	KEYWORD	Tag
•  Google	loves	original,	high	quality	textual	content	
•  Body	text	is	extremely	important	for	search	engine	
rankings	because	this	is	what	human	users	come	to	
see	
•  Keywords,	synonyms	and	varia3ons	of	the	primary	
keyword	combina3on	should	be	included	in	the	
body	text,	but	not	so	that	it	reads	‘ar3ficially’.		It	
should	read	naturally.	
	
Body	Text
•  URLs	that	contain	keywords	are	be?er	than	those	that	
don’t	
•  Quite	easy	to	do	if	your	website	is	sta3c,	a	li?le	more	
difficult	for	database-driven	sites	
•  Don’t	make	the	URLs	too	long	because	this	will	be	seen	
as	an	a?empt	to	manipulate	the	search	results	
•  Good	and	bad:	
•  www.mysite.com/health-insurance	
•  www.mysite.com/search.asp?
insuranceID=435&locID=32	
	
Keywords	in	URLs
•  Heading	tags	–	eg.	<h1>,	<h2>	-	within	the	
HTML	iden3fy	headings	within	the	page	copy	
and	break	up	the	text	
•  They	are	used	by	search	engines	to	determine	
page	content	
•  Use	keywords	in	these	tags,	but	don’t	overdo	it.	
	
Heading	Tags
•  The	‘anchor’	text	contained	within	hyperlinks	
provides	Google	with	an	understanding	of	what	the	
linked	content	is	about	
•  Every	hyperlink	on	your	site	should	have	descrip3ve	
anchor	text,	rather	than	‘click	here…’	
•  Inline	links	or	contextual	links	are	best	
•  eg.	
•  Blue	Train	Enterprises	offers	a	free	white	paper	
on	how	to	op3mise	your	website	for	the	search	
engines	
Link	Anchor	Text
A.  Naked	URLs:	such	as	www.xyz.com	
B.  Generic/junk	anchors:	“click	here”,	“this	website”		
C.  Brand	keywords:	PageTraffic,	pagetraffic	India,	page	traffic	
or	pagetraffic	SEO	company		
Link	Anchor	Text	DiversificaQon
•  ALT	is	displayed	if	the	image	doesn’t	load	in	the	
user’s	browser	
•  The	ALT	tag	should	describe	the	image	
•  Keep	it	short	and	to	the	point	
•  It	also	can	have	a	posi3ve	effect		
on	your	website	rankings	
•  Don’t	use	ALT	tags	as	a	place	to	
	stuff	keywords	
Image	ALT	Text
SEO	off	page	
•  Links	and	lots	of	them	
– Make	sure	they	are	good	quality	and	relevant	
•  Ways	of	ge]ng	links	
– Use	forums	
– Directories	
– Blogs	
– Social	media	
– Loads	of	other	methods	
•  Should	ideally	be	from	related	sites	–	seen	as	a	
be?er	quality	link
Social
What	is	Social	Media	MarkeQng?
Social media marketing refers to the process of gaining traffic or
attention through social media sites.
Social media itself is a catch-all term for sites that may
provide radically different social actions. For instance, Twitter
is a social site designed to let people share short messages or
“updates” with others. Facebook, in contrast is a full-blown
social networking site that allows for sharing updates, photos,
joining events and a variety of other activities.
Why	care	about	Social	Media?
Works	for	you	Round	the	Clock
Social Lives at the Top of the Funnel
Social	Media	
•  Social	Media	is	forecasted	to	grow	26%	CAGR	by	2016	
**	CAGR	=	Compound	Annual	Growth	Rate	(year	over	year)
Global	Social	Media	Facts
Major Social Media Channels
Why	is	it	important?
A	Peak	into	Social	Media	Channel	#1
Worldwide,	there	are	over	1.44	billion	monthly	ac3ve	Facebook	users.	A	13	
percent	increase	from	2014.	–	source:	Facebook	
Age	25	to	34	makes	up	29.7%	of	users	and	is	the	most	common	age	
demographic.	–	source:	Facebook	
Facebook	users	comprise	of	53%	female	and	47%	male.	–	source:	Facebook	
Highest	traffic	occurs	mid-week	between	1	to	3	pm.		–	source:	Bit.ly	blog	
On	Thursdays	and	Fridays,	engagement	is	18%	higher.		–	source:	Bit.ly	blog	
There	are	83	million	fake	profiles.	–	source:	CNN	
300	million	photos	are	uploaded	every	day	–	source:	Gizmodo	
936	million	people	log	onto	Facebook	daily	for	March	2015,	
represen3ng	a	17%	increase	year	over	year	–	source:	Facebook	
There	are	1.25	billion	mobile	acQve	users,	a	24%	increase	
year	over	year–	source:	Facebook
A	Peak	into	Social	Media	Channel	#2
There	are	over	316	million	acQve	Twi?er	users	per	month,	80%	of	which	are	on	
mobile	devices.	–	source:	Twi<er	
About	56%	of	monthly	acQve	users	are	actually	tweeQng.	The	rest	are	just	
basically	lurking.	–	source:	Rocket	Post	
The	average	number	of	follower	per	user	is	208.	–	source:	Jeff	Bullas	
About	63	percent	of	Twi?er	users	regard	their	smartphones	as	their	primary	
twee3ng	device.		–	source:	eMarketer	
About	71%	of	tweets	are	ignored	and	only	23%	generate	a	
reply.	–	source:	iMedia	ConnecCon	
42%	of	internaQonal	brands	post	10	tweets	per	day	on	
average–	source:	Social	Times	
Tweets	containing	image	links	have	5x	higher	engagement	
rate	–	source:	Jeff	Bullas
A	Peak	into	Social	Media	Channel	#3
90%	of	Instagram	users	are	younger	than	35	years	old	–	source:	Science	Daily	
An	es3mated	30%	of	Instagram	accounts	are	inacQve.	–	source:	Business	Insider	
@menQons	in	CapQons	receive	56%	more	engagement	–	source:	Simply	Measured	
Adding	a	locaQon	results	in	79%	higher	engagement	–	source:	Simply	Measured	
High	light	images	generate	24%	more	likes	than	dark	images.	
While	a	high	amount	of	background	space	generate	29	%more	
likes	than	those	with	minimal	space.	–	source:	Curalate	
Images	with	high	level	of	texture	generate	79%	more	likes.	–	
source:	Simply	Measured	
Instagram	has	300m	monthly	acQve	users.	–	source:	StaCsta	
On	average,	Instagram	users	post	70	million	photos	and	hit	the	
‘like’	budon	2.5	billion	3mes	a	day	–	source:	Instagram
Social	Media	
•  Drives	traffic	and	conversions	
Your	Online	
Store	
(Search	
dependent.
)	
Your	Online	
Store
Why	social	media?	
•  Nice	to	have	or	necessity?	
•  Necessity	
•  Increases	the	KLTC	(Know,	Like,	Trust	and	Convert	)	factor	of	
your	brand	
–  Brands	that	show	up	consistently,	with	interes3ng	content	build	a	
following	
–  Brands	who	personally	engage	with	individuals	create	customers	
–  Customers	buy	from	brands	they	know,	like	and	trust	
•  Builds	credibility	
•  Differen3ates	you	from	the	compe33on	
•  Enables	people	to	share	and	talk	about	your	brand	
•  Drives	traffic
Measurable
Where	to	ParQcipate?
Q+A Sites
Document Sharing Sites
Build a Community, Not a Brand
DETERMINE YOUR AUDIENCE!

!
FIND OUT WHAT THEY RE
LOOKING FOR OR TALKING
ABOUT!
!

WRITE ABOUT IT IN A WAY THAT IS:
EDUCATIONAL
ENTERTAINING
INFORMATIVE


SHARE
A Cohesive Content Plan
*Source: Page Traffic Buzz, 20 Captivating Digital Marketing Statistics for 2014
SOCIAL	MEDIA 	 	 	 	AUDIENCE	BUILDING	
RELATIONSHIP	BUILDING	&	ASKING 	 	 	 	LINK	BUILDING
Social Media Marketing with Facebook
The Digital Landscape
•  Facebook
Facebook Advantages
①  Turn your friends into agents.
②  Read news feed. Someone may post a “does anyone
know...”
③  Just like LinkedIn, there are Facebook groups.Watch and
get active.
④  You can email anyone in Facebook.
⑤  Research and join (“like”) company pages.Watch and
participate.
Facebook	AdverQsing
TargeQng
Social Media Marketing with Twitter
Social Media Marketing with LinkedIn
Let’s	look	at	some	InternaQonal	Success	
Stories!
Kogi	Korean	BBQ	Taco	Truck	
Blog + Flickr + Twitter - 10 people/stop to 800 people/stop
Let’s	look	at	few	Indian	Case	Studies!
Over 20% All Sales through Facebook
Reveal	the	Name	Contest	
1.  150,000	people	par3cipated	
2.  35,000+	requests	for	Test	
Drives	
3.  8000	Cars	booked	in	10	days	
	
Car Launch
MARKETING	PLAN
1.	Iden3fy	Your	Target	Market		
	
•  What	Business	You	Are	In	?	[	Twi?er	140	char]	
•  Who	are	you	Marke3ng	to?		
– Is	It	Targeted	Enough?	
– Where	can	you	find	your	Target	Audience?	
•  Is	your	market	large,	but	s3ll	targeted?
2.	Hone	your	Messaging		
•  Why	is	Messaging	Important	?			
•  Bounce	Rate.			Good	benchmark	
•  Create	Messaging	For	Target	Audience	
– Broad	messaging	has	poor	conversion	
•  OK	to	ignore	a	set	of	audience,	as	long	as	you	
reach	target	audience.	
•  Don’t	create	messaging	YOU	want,		create	
messaging	for	what	the	customers	CARE	about.
3.		Pick	Top	3	Marke3ng	Tac3cs	&	Test	
•  List	all	the	places	where	your	target	customers	are		
–  Use	Tools	to	analyze	compe3tors	dominant	acquisi3on	strategy	
	
•  	Analyze	the	3	Tac3cs/Channel	With	Highest	Expected	ROI	
&	Volume	
–  Use	keyword	and	other	research	to	get	to	expected	Volume/ROI.	
–  Measure	ROI	of	channels.	Remove	Channels	that	don’t	perform	
	
–  Next	–	some	tools	to	help	you	with	this	analysis	
Channel	 Volume	[Clicks]	 ROI	
Adwords	 10,000	 15%	
Email	 5,000	 25%
SimilarWeb	–	Compe3tor	Analysis	Tool
Marke3ng	Mix	in	SimilarWeb
Quick	Keyword	research
Quick	Keyword	research	using	
Adwords	Tool	&	GWT	
Adwords	Tool	
GWT
Alexa	
•  h?p://www.alexa.com/
Marke3ng	Mix
3.	Pick	Top	3	Marke3ng	Tac3cs	&	Test	
•  Add	Channels	that	perform	
	
¡  Always	Do	Tes3ng	
	
¡  Don’t	track	Vanity	Metrics.	[90%	GA	Metrics]	
¡  Track	Ac3onable	Metrics–	Conversion,	Churn.	
	
¡  If	you	want	Big	Improvement	in	Results,	be	ready	to	
make	Dras3c	Changes
3.	How	to	Benchmark,	&	Analyse	
•  Funnel	Analysis	
–  What	is	the	Funnel	for	your	Business?	
–  What	are	the	benchmarks	for	your	industry	
	conversion	
•  Lead	Gen	–	Benchmark		
•  Registra3on	Rate	
•  Conversion	on	Ecommerce	
•  SAAS	:	Free	to	Paid	Conversion	Rate	
		
•  Have	you	Set	Up	Enable	Event/Goal	Tracking	in	GA	
–  Micro-conversions	Are	Valuable	too	
•  Whitepaper	download,		Video	watch,	Newsle?er	Subscriber	
•  How	much	value	should	I	assign	to	each	conversion	
	
Visitors	
Add	to	
Cart	
Checkout
Marketing Tactics
Website: www.pagetraffic.com
Email: navneet@pagetraffic.com
Twitter: @navneetkaushal
Blog: www.pagetrafficbuzz.com
Facebook: www.facebook.com/pagetraffic.in
THANK YOU!

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