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Modus Cooperandi InfoPak 3




  Personal Kanban Design Patterns




         Inspiration to Discover Your Flow
The Personal Kanban Design Pattern Catalog
 Introduction
 "Personal?"
 Design Patterns for the Individual
      Basic Personal Kanban
      Sequestering Approach
      Subproject Approach             Special Personal Kanban
      Throughput Approach                 "Kidzban"
      Task-Based Personal Kanban          "Authorban
      Time Capsule Approach
      Polar State Tracking            Reflections and Coping Mechanisms
      Personal Kanban and GTD             Orange Days
      "Biblioban"                         Pomodoro and Personal Kanban
                                          Retrospectives
 Design Patterns for "Teams"
      Mission-Based Personal Kanban
      Routing-Slipban
      The Churn Chart
Introduction
 Personal Kanban is an open concept that encourages people to visualize their work
 and limit their work in progress (WIP). To understand the basics of Personal
 Kanban see: http://personalkanban.com/personal-kanban-101/

 All too often personal productivity tools claim they have the workflow for personal
 work all mapped out. However, personal work tends to be highly contextual. Some
 projects you embark upon alone, others you work on with a team. Some you can
 see to fruition, while others require outside input. Sometimes work flows in a linear
 path from start to finish, other times it is recursive with lots of loops.

 What follows is a series of design patterns, ways you can employ Personal Kanban.
 Please keep in mind this document is intended to serve as inspiration, and should
 not be confused with a how-to manual. Take these suggestions, customize them,
 improve upon them.

 New design patterns are emerging daily. Watch the personalkanban.com site for
 more.

                                                                         - Jim Benson
                                                              -Tonianne DeMaria Barry
                                                               Washington DC, December 2009
"Personal?"
 In life and in business, we create value. For Personal Kanban, “personal” relates to personal
 value. Personal Kanban tracks and visualizes items of personal value – tasks, work, and goals.

 Industrial-style kanban – as it was conceptualized by Taiichi Ohno and notably implemented at
 Toyota – tracks industrial objects of value (tasks) as they travel thru a production stream that is
 often predictable. These objects have primary value to the organization. This model, while flexible,
 still tracks relatively well-defined objects through a relatively well-defined value stream. Tracking a
 crank case over its assembly process is markedly different from tracking the workflow of your
 upcoming move or your daughter’s wedding.

 In contrast, “Personal Kanban” tracks items of personal value as they travel thru a less predictable
 path. These objects are often smaller and more varied.

 In Personal Kanban, even when tracking the tasks of a team, the object of value – and by
 extension the resultant epiphany about the nature of that work – is still connected primarily to the
 individual.

 Small teams work better when using a group Personal Kanban because such epiphanies are not
 only shared, but they can likewise be distributed. A realization that something can be
 improved does not have to be limited to your individual work.
Design Patterns for the Individual
Individuals Are Overloaded
 Humankind has the best of intentions.
 Innately sociable, we have an
 almost reflexive willingness to cooperate.

 We want to be productive. We want to
 help others. To these ends, we take on
 numerous little and not-so-little tasks.
 Combined, these tasks form our backlog.
 Few of us really understand the true weight
 of our backlog.

 Our backlog is something we carry. But we
 can only carry so much and remain
 effective.

 A goal of Personal Kanban is to understand
 how much backlog we can actually carry, so
 that we can avoid being overloaded.
The Basic Personal Kanban
                    The most basic Personal
                    Kanban tracks:

                        Backlog - Tasks
                        waiting to be done
                        Doing - What you are
                        working on right now
                        Done - Tasks that are
                        completed

                    The procession from the left to
                    the right side of the Personal
                    Kanban is called your "value
                    stream."


                            ...more Personal Kanban 101
Sequestering Approach
 Personal tasks are often repetitive or
 open-ended. Daily phone calls with
 your kids, an on-going email thread
 with your college roommate, or follow-
 up with potential clients are tasks that
 need to be carried out, but don’t fit
 neatly into a kanban. If you need to
 check in with 3 customers on a daily
 basis, putting a card on your kanban
 every day that says “check in with 3
 customers” is foolish. Repetitive tasks
 like this – while they may create value
 – can also be seen as overhead.

 What you can do with these types of
 tasks is sequester them in a “Recurring
 Tasks” category. On your Personal
 Kanban, you can list these in a
 sequestered box, simply checking
 them off when complete. Then, erase
 the checkbox when they need to be
 done again.
                                            ...more on the Sequestering Approach
The Pen
 Personal work is messy. It seldom begins and ends as
 we'd like. Consequently, tasks are often left in states
 where we've done our part, but completion depends on
 the input of others.

 In such cases we use something called "The Pen," a
 place where tasks rest while they are awaiting action to
 be taken by others before we can resume work again.

 It helps to note on these tasks what is causing the delay.
 It could be that completion depends on a return phone
 call, or on an external decision. (And yes, for really
 frustrating tasks you may need to blow off some steam in
 the description.)

 In our Personal Kanban, we've limited ourselves to 20
 tasks in the pen. We rarely let over 6 tasks sit in there.
 You don't want it to become a black productivity hole
 where work disappears.

 On a daily basis we try to review what is in the pen, and
 attempt to tasks out of there as quickly as possible.

 (A sheepish note on procrastination and Personal Kanban
 - it's possible, but you get caught! Look at "Eye Exam!"
 We've completed literally hundreds of tasks while I've
 consistently put that one off...)
The Subproject Approach
 Personal Kanban is not a static to-do list.
 Instead, Personal Kanban tracks tasks so
 individuals can measure their work and the
 value they derive from it.

 Your Personal Kanban can have multiple
 "swim lanes," and they in no way need to
 be coordinate. A task-based swim lane can
 rest above one or more subproject swim
 lanes with a full value stream.

 This allows you to see your current work
 simultaneously in both a task view and a
 project view.

 The more you can move large projects into
 workflow-based subprojects, the more
 control you'll have over them, and the more
 insight you'll achieve into their flow.

 You have some choices with the subproject
 approach when it's combined with the
 Personal Kanban.



     ...more on the Subproject Approach
The Throughput Approach
                                      In the throughput approach, small items are
                                      placed daily, and addressed first. The larger
                                      items can be handled throughout the day,
                                      and will remain on the board as long as it
                                      takes to move them to completion.

                                      The goal here is to ensure that at least a
                                      minimum amount of small tasks are
                                      completed regularly, to help avoid the pain of
                                      a marathon "Time Capsule" day.

                                      Take into account that there will be “flares” –
                                      tasks that arise and are completed during the
                                      course of a day that don’t make it onto the
                                      board. Say your lawyer calls and asks you to
                                      track down an email and forward it to her.
                                      That takes you maybe 15 minutes, but it
                                      never makes it onto the board.

                                      Don’t move small completed tasks off a
                                      throughput board until the end of the
                                      day. The goal is to focus on a certain
                                      number of small and large tasks.




 ...more on the Throughput Approach
Task-Based Personal Kanban
 Sometimes we are presented with a major task
 that occurs over a short period of time, and
 requires we track more sub-tasks than will fit in
 our usual WIP. These times also require
 additional information than can be conveyed on
 static sticky notes.

 To combat this, we use a task-based Personal
 Kanban:

   1. Tasks are listed in a static list down the
      left
   2. The tasks have a work flow
   3. The work flow for each task is checked
      off upon its completion
   4. There is a column for notes as work is
      being done

 The task-based approach assumes that many
 of these tasks will be unfinished at any point in
 time. WIP in the task-based approach is what
 you are actively working on.

 Having a small sticky note that you can put on
 the line you are working on at any given time
 can be handy. During a time of mayhem (i.e. an
 office move) you can assume that interruptions
 will be frequent.
            ...more on the Task-Based Approach
Time Capsule Approach
 Sometimes little tasks accumulate as
 we focus on the "big things" that need
 to be done. In these situations, the
 "Time Capsule Approach" can help.

 Simply pull the small tasks off your
 Personal Kanban, and place them on
 your desk. If you are using an
 electronic Personal Kanban MAKE
 THE STICKIES. Why? Because this is
 a tactile exercise. You physically
 move a task from Backlog to in
 process to complete.

 Psychologically, this is fulfilling. It
 takes the stress out of hurrying and
 replaces it with the satisfaction of
 slapping that sticky in
 the complete position.

 You can combine this with Pomodoro
 or other time management strategies
 and blast through a tremendous
 amount of work.                           ...more on the Time Capsule Approach
Polar State Tracking




 A Polar State Tracker is a visual control that   At the end of the week, you add up the total.
 tracks YES / NO or DONE / NOT DONE
 events.                                          There are several goals here:
                                                    1. To remind us to do repetitive tasks
 Each line represents a week.                       2. To show us how often we actually do them
                                                    3. To highlight the variation over the spread of
 Each oval represents a day of the week,               several weeks
 Sunday through Saturday.
                                                  There is also a "Notes" section, were you can
 Polar State Trackers are handy for tasks         record reasons for variation or changes in your
 you perform daily, like opening the mail or      "habit."
 bringing out the recyclables. Monday it                                   ...more on Polar State Tracking
 happens, you check off the first box,                                     Habit Tracker by James Mallison
 continuing to check the box for each
 successive day of the week.
Personal Kanban and GTD
 David Allen's "Getting Things Done" (GTD) and Personal Kanban can be mutually reinforcing. Below are some ways
 they work well together.

 GTD benefits from Personal Kanban's flow and WIP limiting. Visualizing the work flow is a more natural system than
 lists or folders. It helps manage the backlog, remove expired tasks, and allows constant refinement of work
 processes.
 GTD, on the other hand, extends Personal Kanban by helping achieve focus, setting long term goals, and sticking to
 goals while not losing them in the constant flow of tasks.
 There are several much longer posts about GTD and Personal Kanban at the link below.




                                                                             ...more on Personal Kanban and GTD
For the General Reader - "Biblioban"
 For the avid reader, the "Biblioban" elegantly provides focus
 and priority to a long and overwhelming reading list. It
 describes the process from left to right, first prioritizing the
 reading, then taking you thru to book completion. With the
 exception of the backlog and the completed step, each of
 the steps display WIP limit. WIP limiting enables the
 narrowing of prioritization and tight focus on the act of
 reading, while a WIP of two allows for a fiction and non-
 fiction book on the go. To complete a book, we pull a book
 off the backlog through the process to add to the flow of
 books being read over time.




                                                                    ...more on the General Reader "Biblioban"
Design Patterns for Teams
The Team
Teams are often fragmented.

People tend to have conflicting ideas regarding their
project's goals.

People tend to have diverse interpretations of what
the definition of "done" entails.

People tend to have varying assumptions regarding
their specific role.

People likewise have different understandings of who
is doing what.

A visual control such as Personal Kanban provides a
shared context, thus removing many of these issues.
People quickly see the goals embodied in the work.
They see a common interpreation of what done
means. They normalize their assumptions about their
work. They understand who is doing what, when, and
why.
Mission-Based Personal Kanban
 Some days you get together with a colleague and you need
 to run through a project quickly. The project is of short
 duration, and requires the creation of a set of “things.”
 Pictured here is a Mission-Based Personal Kanban I
 created in about 3 minutes when my editor and I needed to
 quickly populate my book's website with fairly uniform
 content.
 The green list down the left side represents specific blog
 posts that needed to be written. Across the top in
 alternating blue and red are the actions that needed to
 occur for each post. The blue tasks were mine, the red
 tasks were hers.
 As we worked through each task, we drew a box to show
 the one we were currently working on. A line through the
 box meant the task was completed and could be “pulled”
 into the next item in the value stream.
 The value stream here is:
          Draft -> Edit -> Accept -> Publish
 Due to the directed nature of this project and the uniformity
 of tasks, we had a WIP of one. Each of us worked on one
 task until it was completed, and then we’d move on to the
 next.
 In a very simple pattern, this method establishes a value
 stream, limits WIP, assigns tasks, and provides a visual
 control for the project.



                                                                 ...more on Mission-Based Kanban
Routing-Slipban
 Routing-Slipban – This pattern is pictured
 here as a circle but it can, of course, assume
 any shape you choose. Routing-Slipban owes
 its admittedly inelegant name to the now-
 antiquated paper trail tracker that used to
 accompany documents as they circulated
 throughout an office. People would read the
 material, take appropriate action, pass on the
 envelope to the next person on the list and
 the process would repeat.

 With Routing-Slipban, the attached stickey
 note includes a short routing slip showing
 who has and has not touched the
 task. When an individual is done with a
 task, they move it into the backlog of
 whomever they feel should handle it next. I
 would assume this pattern would be best
 used by small groups where the individual
 members had a very clear idea of whose
 attention was appropriate for this task next.
 (This pushes work and therefore can be
 dangerous)
                                                  ...more on Recursive Patterns
The Churn Chart
 We created this pattern in response to a project at the World Bank. The Churn Chart lists elements
 in churn, the people responsible for them, their relative state of completion, and any issues they
 may be facing. If the group can meet regularly (or if an automated system can be developed) Churn
 Charts are useful for reporting how close to done the element is in that phase.




                       ...an entire InfoPak on the Churn Chart and the World Bank project
Special Kanban
 Some Personal Kanban are Task Specific
"Kidzban"
 Games – even video games – are also generally tactile. There are specific
 body movements to make, controllers to hold, buttons to press. This
 kinesthetic feedback reinforces the conceptual exercise of goal attainment.
 The "Kidzban" has this same kinesthetic feedback. You move a tag to
 “done,” you feel the achievement.
 Components of a Kidzban:
 Phases:
          Ready – Total backlog of tasks. No limit.
          Set – Tasks selected to do next. Limit 3.
          Go – Tasks now in progress. Limit 1.
          Done – Finished!

 Here, one large sticky note for the project, and smaller stickies for tasks
 within the project are used. They can be populated with either words or
 images.
 Morgan first moves 3 tasks from “Ready” into the “Set” queue. She then
 pulls one of these into “Go” when she starts it. When the task is complete,
 she moves it to “Done,” replenishes the “Set” queue, and pulls the next task
 into “Go.” When all tasks are done, she moves the large project sticky note
 to Done.
 Kanban works with a kid’s brain. Cause and effect of chores and rewards is
 clearly laid out. Imagine never having to ask again “did you do your
 chores?”You may still have to quality check the work, but you won’t have to
 nag them to action. The kanban will do the nagging for you. And, oddly
 enough, it’s fun!




                                                                                ...more on Kidzban
"Authorban"
 Surprisingly, many authors I’ve spoken with have expressed how they wound up hating their book. One explanation
 for this is that a book represents literally millions of individual tasks that are undifferentiated. Undifferentiated tasks
 cause stress. For authors, stress detracts from the creative process. I would hazard to guess that thousands of
 amazing books were never published because they crumbled under the author's existential overhead.

 While writing Instant Karma, Tonianne and I have truly benefitted from our Personal Kanban. Now the items in the
 workflow are the way Tonianne and I work, not necessarily the way you should work. We follow these steps:
   1. Pre-Writing – Jim quickly writes initial text for a chapter. He has three chapters going at any given time. His
        fast writing style would overwhelm Tonianne as she is focused and detail oriented.
   2. Scrutiny – Tonianne takes one chapter at a time and runs it through the ringer. Editing and re-editing sections.
        Researching vignettes. Checking sources. Giving Jim directed re-writing assignments.
   3. Internal Review – The chapter is then sent to another editor who gives it a once over.
   4. Crowdsource Prep – Jim and Tonianne take the reviewed chapter, respond to comments, and release it for
        crowdsouring.
   5. Crowdsourcing – The chapters go to a very large group of reviews who provide yet another round of
        feedback.
   6. Through 10. If everything looks nice, it’s ready to sell.




                                                                                                         ... read more about
                                                                                                              Authorban here
Reflections and Coping Mechanisms
Orange Days
 I am famous (perhaps too famous) for detesting
 administrative work. I'll do anything to avoid it, and
 so it frequently piles up. Understanding this, in
 our online Personal Kanban I now differentiate
 those hateful administrative tasks by coloring them
 bright orange. That way if I dynamically
 deprioritized them in a subconscious attempt to
 avoid them, they continue to call out to me,
 confronting me daily as they overrun my backlog.
 Being able to visualize these annoying tasks
 demonstrates the weight of their existential
 overhead, until finally I have to give up and just
 plow through them en masse.
 Whether through shape or color or font, use a little
 creativity to call out certain kinds of tasks that may
 require special attention – either they need to be
 grouped or you just need a little extra reminder
 about their importance.
Pomodoro - Productivity Workouts
 While Personal Kanban manages your work extremely well,
 maintaining focus is something you might need a little help with.
 Getting the tasks out of WIP and into Done sometimes requires that
 extra nudge.

 The Pomodoro technique says set that egg timer for 25 minutes,
 work straight until it goes BRRRRRING, then rest for a bit, and
 repeat as needed. During those focused bursts of work, you are
 directing your undivided attention on the task at hand. Thinking
 hard, working hard, eschewing distractions. Once the timer goes
 off, you can kick back and let your brain say “ahhhhhh.”

 It’s just like an effective workout – you don’t walk into the gym and
 spend an hour doing 100 pound curls. You do short bursts of
 directed and focused activity.

 Personal Kanban dovetails nicely with Pomodoro. Your work in
 progress is handled in these 25 minute bursts of activity. Your
 Personal Kanban is always filtering and prioritizing what fits into
 those bursts. It takes on the role of your trainer – watching what
 you do, recommending the next set, helping you understand your
 exercises and optimize for the next ones.
                                                                              ... just like a workout, during your
 True focus requires clarity, concentration, and                              Pomodoro breaks it’s a very good
 commitment. Personal Kanban gives you the organization to focus,                         idea to hydrate.
 while Pomodoro structures your time.


                                                                         ...more on Pomodoro and Personal Kanban
Retrospectives
Personal Kanban is meant to be epiphany heavy, but
process light. The approaches contained in this
InfoPak are meant to provide simple suggestions for
visualizing how your work actually flows. Some tasks are
going to be horrible. They are going to take longer than
you expect, be harder to complete than anticipated, or
even just really annoy you.

Life's too short not to focus on things that make you happy
while avoiding things that don’t. So why not start taking
notice of what you don’t like to do or what takes you away
from doing the things you like?

Retrospectives shed light on patterns that help you make
choices like:

      when to delegate tasks
      when to refuse work
      what processes you might want to recreate
      whether of not you want a new career
      when to cry

The act of looking back on your work and making positive
changes is called a "retrospective." Personal Kanban
gives you the information you need to look back, evaluate,
and act.



                                       ...more on Retrospectives and Personal Kanban
About Modus Cooperandi and Personal Kanban
  PersonalKanban.com | Modus Cooperandi | Other InfoPaks


 Webinars
 Monthly webinars on Personal Kanban and related
 applications. See the Personal Kanban site
 (personalkanban.com) for topics, schedule, and prices.

 Consulting / Training / Team Launches
 We offer direct training for corporate clients. Teams learn to   Consulting projects tend to focus on working
 improve their communication both internally and with the rest    with teams and individuals to identify clear and
 of the organization using the visualization and clarity          low-impact processes to quickly create value.
 facilitated by Personal Kanban. Training includes the            See our recent project at the World Bank for an
 techniques of Personal Kanban, the integration of Personal       idea of the issues we might cover.
 Kanban for individuals and teams into workflows, value           Supporting Documents
 stream mapping, metrics, and the use of retrospectives to
 create cultures of continuous improvement.                       A series of information packages designed to
                                                                  discuss these issues with decision makers is on its
 Training should never occur out of context, so most training     way.
 includes an examination of actual team workflows,
                                                                  Contact
 management styles, communications channels, policies, and
                                                                  Reach us by e-mail
 practices that impact productivity and value creation. During
                                                                  on the web at www.moduscooperandi.com
 the course of the training, we help teams discover better
                                                                  or www.personalkanban.com
 ways of managing and communicating that will survive
                                                                  follow us on twitter at @personalkanban
 beyond the training session. Our training is never a talking
                                                                  via phone at +1.206.383.6088
 head, it is highly relevant and participatory.
                                                                  or skype at ourfounder
Images Used in this InfoPak
 Images under Creative Commons License from Flickr:

 "Solitude" by UrvishJ
 "Overload!" by AntwerpenR
 "Family Portrait" by Hrtmnstrfr
 "I Hate the Sound of Breaking Glass" by Netream
 "Stethoscope" by Biology Big Brother
 "Pomodoro Timer" by Abhishek Baxi
 "Soliloquy" by Only Alice

 "Morgan and her Kidzban" courtesy of Janice Linden-Reed.

 All other images by Tonianne DeMaria Barry or Jim Benson.

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InfoPak3 Personal Kanban Design Patterns

  • 1. Modus Cooperandi InfoPak 3 Personal Kanban Design Patterns Inspiration to Discover Your Flow
  • 2. The Personal Kanban Design Pattern Catalog Introduction "Personal?" Design Patterns for the Individual Basic Personal Kanban Sequestering Approach Subproject Approach Special Personal Kanban Throughput Approach "Kidzban" Task-Based Personal Kanban "Authorban Time Capsule Approach Polar State Tracking Reflections and Coping Mechanisms Personal Kanban and GTD Orange Days "Biblioban" Pomodoro and Personal Kanban Retrospectives Design Patterns for "Teams" Mission-Based Personal Kanban Routing-Slipban The Churn Chart
  • 3. Introduction Personal Kanban is an open concept that encourages people to visualize their work and limit their work in progress (WIP). To understand the basics of Personal Kanban see: http://personalkanban.com/personal-kanban-101/ All too often personal productivity tools claim they have the workflow for personal work all mapped out. However, personal work tends to be highly contextual. Some projects you embark upon alone, others you work on with a team. Some you can see to fruition, while others require outside input. Sometimes work flows in a linear path from start to finish, other times it is recursive with lots of loops. What follows is a series of design patterns, ways you can employ Personal Kanban. Please keep in mind this document is intended to serve as inspiration, and should not be confused with a how-to manual. Take these suggestions, customize them, improve upon them. New design patterns are emerging daily. Watch the personalkanban.com site for more. - Jim Benson -Tonianne DeMaria Barry Washington DC, December 2009
  • 4. "Personal?" In life and in business, we create value. For Personal Kanban, “personal” relates to personal value. Personal Kanban tracks and visualizes items of personal value – tasks, work, and goals. Industrial-style kanban – as it was conceptualized by Taiichi Ohno and notably implemented at Toyota – tracks industrial objects of value (tasks) as they travel thru a production stream that is often predictable. These objects have primary value to the organization. This model, while flexible, still tracks relatively well-defined objects through a relatively well-defined value stream. Tracking a crank case over its assembly process is markedly different from tracking the workflow of your upcoming move or your daughter’s wedding. In contrast, “Personal Kanban” tracks items of personal value as they travel thru a less predictable path. These objects are often smaller and more varied. In Personal Kanban, even when tracking the tasks of a team, the object of value – and by extension the resultant epiphany about the nature of that work – is still connected primarily to the individual. Small teams work better when using a group Personal Kanban because such epiphanies are not only shared, but they can likewise be distributed. A realization that something can be improved does not have to be limited to your individual work.
  • 5. Design Patterns for the Individual
  • 6. Individuals Are Overloaded Humankind has the best of intentions. Innately sociable, we have an almost reflexive willingness to cooperate. We want to be productive. We want to help others. To these ends, we take on numerous little and not-so-little tasks. Combined, these tasks form our backlog. Few of us really understand the true weight of our backlog. Our backlog is something we carry. But we can only carry so much and remain effective. A goal of Personal Kanban is to understand how much backlog we can actually carry, so that we can avoid being overloaded.
  • 7. The Basic Personal Kanban The most basic Personal Kanban tracks: Backlog - Tasks waiting to be done Doing - What you are working on right now Done - Tasks that are completed The procession from the left to the right side of the Personal Kanban is called your "value stream." ...more Personal Kanban 101
  • 8. Sequestering Approach Personal tasks are often repetitive or open-ended. Daily phone calls with your kids, an on-going email thread with your college roommate, or follow- up with potential clients are tasks that need to be carried out, but don’t fit neatly into a kanban. If you need to check in with 3 customers on a daily basis, putting a card on your kanban every day that says “check in with 3 customers” is foolish. Repetitive tasks like this – while they may create value – can also be seen as overhead. What you can do with these types of tasks is sequester them in a “Recurring Tasks” category. On your Personal Kanban, you can list these in a sequestered box, simply checking them off when complete. Then, erase the checkbox when they need to be done again. ...more on the Sequestering Approach
  • 9. The Pen Personal work is messy. It seldom begins and ends as we'd like. Consequently, tasks are often left in states where we've done our part, but completion depends on the input of others. In such cases we use something called "The Pen," a place where tasks rest while they are awaiting action to be taken by others before we can resume work again. It helps to note on these tasks what is causing the delay. It could be that completion depends on a return phone call, or on an external decision. (And yes, for really frustrating tasks you may need to blow off some steam in the description.) In our Personal Kanban, we've limited ourselves to 20 tasks in the pen. We rarely let over 6 tasks sit in there. You don't want it to become a black productivity hole where work disappears. On a daily basis we try to review what is in the pen, and attempt to tasks out of there as quickly as possible. (A sheepish note on procrastination and Personal Kanban - it's possible, but you get caught! Look at "Eye Exam!" We've completed literally hundreds of tasks while I've consistently put that one off...)
  • 10. The Subproject Approach Personal Kanban is not a static to-do list. Instead, Personal Kanban tracks tasks so individuals can measure their work and the value they derive from it. Your Personal Kanban can have multiple "swim lanes," and they in no way need to be coordinate. A task-based swim lane can rest above one or more subproject swim lanes with a full value stream. This allows you to see your current work simultaneously in both a task view and a project view. The more you can move large projects into workflow-based subprojects, the more control you'll have over them, and the more insight you'll achieve into their flow. You have some choices with the subproject approach when it's combined with the Personal Kanban. ...more on the Subproject Approach
  • 11. The Throughput Approach In the throughput approach, small items are placed daily, and addressed first. The larger items can be handled throughout the day, and will remain on the board as long as it takes to move them to completion. The goal here is to ensure that at least a minimum amount of small tasks are completed regularly, to help avoid the pain of a marathon "Time Capsule" day. Take into account that there will be “flares” – tasks that arise and are completed during the course of a day that don’t make it onto the board. Say your lawyer calls and asks you to track down an email and forward it to her. That takes you maybe 15 minutes, but it never makes it onto the board. Don’t move small completed tasks off a throughput board until the end of the day. The goal is to focus on a certain number of small and large tasks. ...more on the Throughput Approach
  • 12. Task-Based Personal Kanban Sometimes we are presented with a major task that occurs over a short period of time, and requires we track more sub-tasks than will fit in our usual WIP. These times also require additional information than can be conveyed on static sticky notes. To combat this, we use a task-based Personal Kanban: 1. Tasks are listed in a static list down the left 2. The tasks have a work flow 3. The work flow for each task is checked off upon its completion 4. There is a column for notes as work is being done The task-based approach assumes that many of these tasks will be unfinished at any point in time. WIP in the task-based approach is what you are actively working on. Having a small sticky note that you can put on the line you are working on at any given time can be handy. During a time of mayhem (i.e. an office move) you can assume that interruptions will be frequent. ...more on the Task-Based Approach
  • 13. Time Capsule Approach Sometimes little tasks accumulate as we focus on the "big things" that need to be done. In these situations, the "Time Capsule Approach" can help. Simply pull the small tasks off your Personal Kanban, and place them on your desk. If you are using an electronic Personal Kanban MAKE THE STICKIES. Why? Because this is a tactile exercise. You physically move a task from Backlog to in process to complete. Psychologically, this is fulfilling. It takes the stress out of hurrying and replaces it with the satisfaction of slapping that sticky in the complete position. You can combine this with Pomodoro or other time management strategies and blast through a tremendous amount of work. ...more on the Time Capsule Approach
  • 14. Polar State Tracking A Polar State Tracker is a visual control that At the end of the week, you add up the total. tracks YES / NO or DONE / NOT DONE events. There are several goals here: 1. To remind us to do repetitive tasks Each line represents a week. 2. To show us how often we actually do them 3. To highlight the variation over the spread of Each oval represents a day of the week, several weeks Sunday through Saturday. There is also a "Notes" section, were you can Polar State Trackers are handy for tasks record reasons for variation or changes in your you perform daily, like opening the mail or "habit." bringing out the recyclables. Monday it ...more on Polar State Tracking happens, you check off the first box, Habit Tracker by James Mallison continuing to check the box for each successive day of the week.
  • 15. Personal Kanban and GTD David Allen's "Getting Things Done" (GTD) and Personal Kanban can be mutually reinforcing. Below are some ways they work well together. GTD benefits from Personal Kanban's flow and WIP limiting. Visualizing the work flow is a more natural system than lists or folders. It helps manage the backlog, remove expired tasks, and allows constant refinement of work processes. GTD, on the other hand, extends Personal Kanban by helping achieve focus, setting long term goals, and sticking to goals while not losing them in the constant flow of tasks. There are several much longer posts about GTD and Personal Kanban at the link below. ...more on Personal Kanban and GTD
  • 16. For the General Reader - "Biblioban" For the avid reader, the "Biblioban" elegantly provides focus and priority to a long and overwhelming reading list. It describes the process from left to right, first prioritizing the reading, then taking you thru to book completion. With the exception of the backlog and the completed step, each of the steps display WIP limit. WIP limiting enables the narrowing of prioritization and tight focus on the act of reading, while a WIP of two allows for a fiction and non- fiction book on the go. To complete a book, we pull a book off the backlog through the process to add to the flow of books being read over time. ...more on the General Reader "Biblioban"
  • 18. The Team Teams are often fragmented. People tend to have conflicting ideas regarding their project's goals. People tend to have diverse interpretations of what the definition of "done" entails. People tend to have varying assumptions regarding their specific role. People likewise have different understandings of who is doing what. A visual control such as Personal Kanban provides a shared context, thus removing many of these issues. People quickly see the goals embodied in the work. They see a common interpreation of what done means. They normalize their assumptions about their work. They understand who is doing what, when, and why.
  • 19. Mission-Based Personal Kanban Some days you get together with a colleague and you need to run through a project quickly. The project is of short duration, and requires the creation of a set of “things.” Pictured here is a Mission-Based Personal Kanban I created in about 3 minutes when my editor and I needed to quickly populate my book's website with fairly uniform content. The green list down the left side represents specific blog posts that needed to be written. Across the top in alternating blue and red are the actions that needed to occur for each post. The blue tasks were mine, the red tasks were hers. As we worked through each task, we drew a box to show the one we were currently working on. A line through the box meant the task was completed and could be “pulled” into the next item in the value stream. The value stream here is: Draft -> Edit -> Accept -> Publish Due to the directed nature of this project and the uniformity of tasks, we had a WIP of one. Each of us worked on one task until it was completed, and then we’d move on to the next. In a very simple pattern, this method establishes a value stream, limits WIP, assigns tasks, and provides a visual control for the project. ...more on Mission-Based Kanban
  • 20. Routing-Slipban Routing-Slipban – This pattern is pictured here as a circle but it can, of course, assume any shape you choose. Routing-Slipban owes its admittedly inelegant name to the now- antiquated paper trail tracker that used to accompany documents as they circulated throughout an office. People would read the material, take appropriate action, pass on the envelope to the next person on the list and the process would repeat. With Routing-Slipban, the attached stickey note includes a short routing slip showing who has and has not touched the task. When an individual is done with a task, they move it into the backlog of whomever they feel should handle it next. I would assume this pattern would be best used by small groups where the individual members had a very clear idea of whose attention was appropriate for this task next. (This pushes work and therefore can be dangerous) ...more on Recursive Patterns
  • 21. The Churn Chart We created this pattern in response to a project at the World Bank. The Churn Chart lists elements in churn, the people responsible for them, their relative state of completion, and any issues they may be facing. If the group can meet regularly (or if an automated system can be developed) Churn Charts are useful for reporting how close to done the element is in that phase. ...an entire InfoPak on the Churn Chart and the World Bank project
  • 22. Special Kanban Some Personal Kanban are Task Specific
  • 23. "Kidzban" Games – even video games – are also generally tactile. There are specific body movements to make, controllers to hold, buttons to press. This kinesthetic feedback reinforces the conceptual exercise of goal attainment. The "Kidzban" has this same kinesthetic feedback. You move a tag to “done,” you feel the achievement. Components of a Kidzban: Phases: Ready – Total backlog of tasks. No limit. Set – Tasks selected to do next. Limit 3. Go – Tasks now in progress. Limit 1. Done – Finished! Here, one large sticky note for the project, and smaller stickies for tasks within the project are used. They can be populated with either words or images. Morgan first moves 3 tasks from “Ready” into the “Set” queue. She then pulls one of these into “Go” when she starts it. When the task is complete, she moves it to “Done,” replenishes the “Set” queue, and pulls the next task into “Go.” When all tasks are done, she moves the large project sticky note to Done. Kanban works with a kid’s brain. Cause and effect of chores and rewards is clearly laid out. Imagine never having to ask again “did you do your chores?”You may still have to quality check the work, but you won’t have to nag them to action. The kanban will do the nagging for you. And, oddly enough, it’s fun! ...more on Kidzban
  • 24. "Authorban" Surprisingly, many authors I’ve spoken with have expressed how they wound up hating their book. One explanation for this is that a book represents literally millions of individual tasks that are undifferentiated. Undifferentiated tasks cause stress. For authors, stress detracts from the creative process. I would hazard to guess that thousands of amazing books were never published because they crumbled under the author's existential overhead. While writing Instant Karma, Tonianne and I have truly benefitted from our Personal Kanban. Now the items in the workflow are the way Tonianne and I work, not necessarily the way you should work. We follow these steps: 1. Pre-Writing – Jim quickly writes initial text for a chapter. He has three chapters going at any given time. His fast writing style would overwhelm Tonianne as she is focused and detail oriented. 2. Scrutiny – Tonianne takes one chapter at a time and runs it through the ringer. Editing and re-editing sections. Researching vignettes. Checking sources. Giving Jim directed re-writing assignments. 3. Internal Review – The chapter is then sent to another editor who gives it a once over. 4. Crowdsource Prep – Jim and Tonianne take the reviewed chapter, respond to comments, and release it for crowdsouring. 5. Crowdsourcing – The chapters go to a very large group of reviews who provide yet another round of feedback. 6. Through 10. If everything looks nice, it’s ready to sell. ... read more about Authorban here
  • 26. Orange Days I am famous (perhaps too famous) for detesting administrative work. I'll do anything to avoid it, and so it frequently piles up. Understanding this, in our online Personal Kanban I now differentiate those hateful administrative tasks by coloring them bright orange. That way if I dynamically deprioritized them in a subconscious attempt to avoid them, they continue to call out to me, confronting me daily as they overrun my backlog. Being able to visualize these annoying tasks demonstrates the weight of their existential overhead, until finally I have to give up and just plow through them en masse. Whether through shape or color or font, use a little creativity to call out certain kinds of tasks that may require special attention – either they need to be grouped or you just need a little extra reminder about their importance.
  • 27. Pomodoro - Productivity Workouts While Personal Kanban manages your work extremely well, maintaining focus is something you might need a little help with. Getting the tasks out of WIP and into Done sometimes requires that extra nudge. The Pomodoro technique says set that egg timer for 25 minutes, work straight until it goes BRRRRRING, then rest for a bit, and repeat as needed. During those focused bursts of work, you are directing your undivided attention on the task at hand. Thinking hard, working hard, eschewing distractions. Once the timer goes off, you can kick back and let your brain say “ahhhhhh.” It’s just like an effective workout – you don’t walk into the gym and spend an hour doing 100 pound curls. You do short bursts of directed and focused activity. Personal Kanban dovetails nicely with Pomodoro. Your work in progress is handled in these 25 minute bursts of activity. Your Personal Kanban is always filtering and prioritizing what fits into those bursts. It takes on the role of your trainer – watching what you do, recommending the next set, helping you understand your exercises and optimize for the next ones. ... just like a workout, during your True focus requires clarity, concentration, and Pomodoro breaks it’s a very good commitment. Personal Kanban gives you the organization to focus, idea to hydrate. while Pomodoro structures your time. ...more on Pomodoro and Personal Kanban
  • 28. Retrospectives Personal Kanban is meant to be epiphany heavy, but process light. The approaches contained in this InfoPak are meant to provide simple suggestions for visualizing how your work actually flows. Some tasks are going to be horrible. They are going to take longer than you expect, be harder to complete than anticipated, or even just really annoy you. Life's too short not to focus on things that make you happy while avoiding things that don’t. So why not start taking notice of what you don’t like to do or what takes you away from doing the things you like? Retrospectives shed light on patterns that help you make choices like: when to delegate tasks when to refuse work what processes you might want to recreate whether of not you want a new career when to cry The act of looking back on your work and making positive changes is called a "retrospective." Personal Kanban gives you the information you need to look back, evaluate, and act. ...more on Retrospectives and Personal Kanban
  • 29. About Modus Cooperandi and Personal Kanban PersonalKanban.com | Modus Cooperandi | Other InfoPaks Webinars Monthly webinars on Personal Kanban and related applications. See the Personal Kanban site (personalkanban.com) for topics, schedule, and prices. Consulting / Training / Team Launches We offer direct training for corporate clients. Teams learn to Consulting projects tend to focus on working improve their communication both internally and with the rest with teams and individuals to identify clear and of the organization using the visualization and clarity low-impact processes to quickly create value. facilitated by Personal Kanban. Training includes the See our recent project at the World Bank for an techniques of Personal Kanban, the integration of Personal idea of the issues we might cover. Kanban for individuals and teams into workflows, value Supporting Documents stream mapping, metrics, and the use of retrospectives to create cultures of continuous improvement. A series of information packages designed to discuss these issues with decision makers is on its Training should never occur out of context, so most training way. includes an examination of actual team workflows, Contact management styles, communications channels, policies, and Reach us by e-mail practices that impact productivity and value creation. During on the web at www.moduscooperandi.com the course of the training, we help teams discover better or www.personalkanban.com ways of managing and communicating that will survive follow us on twitter at @personalkanban beyond the training session. Our training is never a talking via phone at +1.206.383.6088 head, it is highly relevant and participatory. or skype at ourfounder
  • 30. Images Used in this InfoPak Images under Creative Commons License from Flickr: "Solitude" by UrvishJ "Overload!" by AntwerpenR "Family Portrait" by Hrtmnstrfr "I Hate the Sound of Breaking Glass" by Netream "Stethoscope" by Biology Big Brother "Pomodoro Timer" by Abhishek Baxi "Soliloquy" by Only Alice "Morgan and her Kidzban" courtesy of Janice Linden-Reed. All other images by Tonianne DeMaria Barry or Jim Benson.