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Change management and

culture change
Richard Riche
oneclearmessageoneclearmessage.co.za
Employee Engagement keys
• Technology?
• Process?
•People?
Change brings challenges
Managing people elements
John Kotter - Change
1. Increase urgency
2. Build the guiding team
3. Get the vision right
4. Communicate for buy-in
5. Empower action
6. Create short-term wins
7. Consolidate and don’t let up
8. Make it stick
Culture is
the way things
are done
around here.
1. leadership
2. Decision
making and
structure
2. People4. Work
processes and
systems
Process
What did you get out of today?
1
oneclearmessageoneclearmessage.co.za

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