Octavia Maddox

Sydney, Australia Australia

Customer Experience Manager, Advice Design at BT Financial Group

Technology / Software / Internet

My understanding of strategy, technology and human behaviour is supported by expert facilitation and communication skills. My collaborative leadership style enables me to bring disparate groups of people together to deliver integrated experiences which balance business and user goals. Things to know about me:  13 years online experience  Seasoned conference speaker  Strategic designer  Award winning work  Innovation by design  Agile delivery  Service design  Omni-channel design experience: telephony, PC, mobile, tablet, paper.  Complex system design On twitter, I am @occipocci Presented at: UX Australia 2013, share the point 2013, SharePoint business con