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Community Based Business
Innovation?
Martin Sønderlev Christensen, Ph.d.
Partner, Socialsquare
Twitter: @nowuseit
Since 2005
Pioneering blogs, wikis, visual
sharing, social media, social
intranets, social products and
services, communities etc. etc
Digital Strategy and Innovation Agency
Understand and prioritize Build-measure-learn Launch and repeat
Lean startup
strategy
Business
prototypes
Build &
Launch
Everything that can be digital
will be digital - Everything that
is digital will be social
the tools outside the
organisation is getting better
than the once inside
When we say community...
Do we mean Social Media?
This was suppose to be the future?!?
Just because there is a lot
people doesn’t mean that it
is a community
We can to drive more
engagement and conversations
through social media.
...but, you actually mean
“marketing”?
Facebook is not a community
it’s an infrastructure for any
type of community
Identiet
Relationer
Tilstedeværelse
Grupper
Samtaler
Deling
VENNER
We need a better
understanding of the concept
of community to understand
where the business is!
Étienne Wenger
Communities of practice
Cambridge University
Press, 1998
A good conversation with a
stranger may give you all sorts
of interesting insights, but it
does not in itself make for a
community of practice.
Communities of practice are
groups of people who share a
concern or a passion for
something they do and learn
how to do it better as they
interact regularly.
Ravelry has 2,946,059 registered
users. 5,749 people are online right
now
Community of practice is about
doing and learning
learning = practice
innovation = learning
If there is no practice there is
no learning and if there isn’t
any learning there is no
innovation
SHARE
COLLABORATE
COCREATE
COMMUNICATE
PRACTICE
INTEREST
LEARNING
innovation needs community
Community needs innovation
Move from social media to
Community based business
Community based services
Community based funding
Community based tools
community based publishing
community based products
Community based R&D
Community based motivation
Community based mapping
Community based data
community?
Community practice is embedded
in the tools, products and use we
use in our everyday/work life.
Work vs. Community
Work = Community
Design for
Community based
business
People
ProcessPlatform
What kind of identity, knowledge network,
culture, purpose or outcome is in play
What kind of process is involved?
What problems are we solving?
What are the platforms we are using?
GoalOutcome
Production
Tak!

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