Personal Information
Unternehmen/Arbeitsplatz
Greater Minneapolis-St. Paul Area United States
Beruf
Manager of UX/CX at Deluxe Corporation
Branche
Technology / Software / Internet
Info
I am a highly strategic user experience practitioner driven by a passion to solve customer problems. I believe everyone should have access to customer feedback.
When not conducting exciting experiments, I can be found curled up with my two kids reading.
Tags
ux
website design
online
journey map
usability
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Beyond the Gig Economy: How New Technologies Are Reshaping the Future of Work
Thumbtack, Inc.
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Vor 8 Jahren
Becoming a Customer Company Keynote
Magnet 360
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Vor 10 Jahren
This Is Service Design – UX Week 2011
Jamin Hegeman
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Vor 12 Jahren
Visual thinking for service design — CanUX November 2016
Boon Yew Chew
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Vor 7 Jahren
Content Strategy in Service Design
Jennifer McCutchen
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Vor 8 Jahren
How to map your customer Experience Ecosystem
Alex Llorens
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Vor 10 Jahren
Mental models - Final Presentation
Kishan Salian
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Vor 12 Jahren
UX STRAT USA, jim Kalbach, "Mapping Experiences with Alignment Diagrams"
UX STRAT
•
Vor 8 Jahren
Search Analytics for Content Strategists
Louis Rosenfeld
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Vor 11 Jahren
Lean Analytics workshop (from Lean Startup Conf)
Lean Analytics
•
Vor 11 Jahren
Workbook : Pen & Paper Tools for getting from Research to Design [See->Sort->Sketch]
Kate Rutter
•
Vor 14 Jahren
Enterprise 2.0 Summit 2009 Closing Keynote by Dion Hinchcliffe
Dion Hinchcliffe
•
Vor 14 Jahren
Design for the RUDES: The Value of Design Principles
Rob Fay
•
Vor 13 Jahren
Gamification in Enterprise Technology
Work.com - A Salesforce Company
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Vor 13 Jahren
Meaningful Play. Getting »Gamification« Right.
Sebastian Deterding
•
Vor 13 Jahren
Closing the Findability Gap: 8 better practices from information architecture
Louis Rosenfeld
•
Vor 12 Jahren
Steering Iterative and Incremental Delivery with Jeff Patton
UIEpreviews
•
Vor 12 Jahren
Beyond the mobile web by yiibu
yiibu
•
Vor 13 Jahren
Designing for Mobile
Martin Ringlein
•
Vor 13 Jahren
Next Generation Devices for Next Generation Users
Fjord
•
Vor 13 Jahren