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The global player for Cloud Computing and SaaS
Feb 2010
Vincent DESVERONNIERES - EMEA CRM Sales Development Manager
Safe Harbor Statement


The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decision. The
development, release, and timing of any features
or functionality described for Oracle’s products
remains at the sole discretion of Oracle.
Agenda

• IT Imperatives & Cloud Trends

• Cloud Definition Refresher

• Oracle Cloud Offering

• Oracle SaaS Offering example

• Q&A
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IT Imperatives
& Cloud Trends
CIO Technology Agenda
            Cloud Computing and Virtualization are Top Priorities




Source: Gartner – Gartner Executive Program January 2010
Cloud Computing: Benefits and Challenges


                                  Benefits                                                                               Challenges/Issues



 Speed                                                                                                       Security

                                                                                                               QoS
Cost
                                                                                               Fit



                                                                                          Evo




  Source: IDC eXchange, "IT Cloud Services User Survey, pt. 2: Top Benefits & Challenges," (http://blogs.idc.com/ie/?p=210), October 2, 2008
Cloud Layers


                  Applications delivered as a service
  Applications
                  to end-users over the Internet


                  App development & deployment
   Platform       platform delivered as a service over
                  the Internet

                  Server, storage and network
 Infrastructure   hardware and associated software
                  delivered as a service over the
                  Internet
Deployment Models
   Private, Public, Hybrid
            Private                      Hybrid                  Public
            Customer A
                                                                 Customer A
                 Intranet


     Customer B             Customer C              Customer B   Internet
      Intranet              Intranet
                                                                       Customer C




Access restricted to single                         Access open to many
       enterprise                                       enterprises

•Greater Control                                  •Larger Economies of Scale
•More Secure                                      •Faster & Cheaper to Get Started
•Easier to Integrate, Less Latency                •OpEx Only
•CapEx and OpEx


  Company-specific Processes                        Common, Generic Processes


                                                                                     8
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Oracle Cloud Offering
Oracle Corporation
     Software. Hardware. Complete.
                                          Oracle in Few Points
                                          • Leader in Infrastructure with Sun
                                          • Leader in Technology with DB et BEA
                                          • Leader in Applications
                                          • 105.000 employees
                                          • Continuous Growth
                                          • $143B of Market Cap.
                                          • 11 years in the On Demand Market


                                                   Achieve the
                                                 benefits of cloud
                                                           and
The power of the Oracle product stack with
 the Flexibility and the Cost Advantages of
                                                    address the
        running a world-class cloud                  concerns

                                                                             10
Oracle Enterprise Cloud Platform
  Most comprehensive in the industry
                              Applications                                      Cloud Management
Horizontal Apps
                             Vertical Apps
 (e.g. EBS, PSFT,                                        Third Party and
                          (e.g. Financial, Retail,                                Configuration Mgmt
  Siebel, CRM On
   Demand, JDE,
                             Health Science,              Legacy Apps
                            Communications)
Hyperion, Agile,…)
                                                                                 Lifecycle Management

                                Platform
                                                                                Application Performance
 Integration:        Process Mgmt:         Security:        User Interaction:         Management
  SOA Suite            BPM Suite         Identity Mgmt        WebCenter

Application Grid: WebLogic Server, Coherence, Tuxedo, JRockit                     Application Quality
                                                                                    Management
    Database Grid: Oracle Database, RAC, ASM, Partitioning,
       IMDB Cache, Active Data Guard, Database Security

                                                                                      Self-
                                                                                      Self-Service
                             Infrastructure                                        Assembly Builder
      Operating Systems: Oracle Enterprise Linux, Solaris                             Chargeback
                                                                                 Policy-
                                                                                 Policy-based Resource
                      Virtualization: Oracle VM                                        Scheduling
                                                                                   Capacity Planning
                               Servers

                               Storage
Enterprise-Grade Cloud Management
        Powered by World-Class Oracle Products
                           Fusion Middleware
                            Connects Oracle products seamlessly
                            through open interfaces and pre-built
                            integration (e.g., PIP, AIA, SOA)

Identity Mgmt                                Applications
                                                                                         Cloud Management
 Protects against un-         Horizontal
                                                                        Third Party
 authorized access with         Apps
                                              Vertical Apps             and Legacy           Configuration Mgmt
                                                                                                                     Enterprise Manager
                                                                           Apps
 authentication, single-                                                                    Lifecycle Management      Proactively monitors
 sign-on, role mgmt and                        Platform                                    Application Performance
                                                                                                                      and manages the
                                           Process                           User
 entitlement mgmt            Security
                                            Mgmt:
                                                          Integration
                                                                          Interaction
                                                                                                 Management           cloud’s software and
                                               Apps Grid
                                                                                             Application Quality
                                                                                               Management
                                                                                                                      infrastructure
                                               Database                                                               including self-
Oracle Grid                                Infrastructure                                         Self-
                                                                                                  Self-Service        service
                                                                                              Assembly Builder
 Enables pooled                             Operating System                                      Chargeback
                                                                                            Policy-
                                                                                            Policy-based Resource
 capacity and dynamic                        Virtualization                                       Scheduling
                                                                                              Capacity Planning
 capacity with Real                             Servers

                                                Storage
 Application Clusters
 (RAC)
                           Database Security                                            Oracle Virtual Machine
                            Secures customer data with                                   Speeds application
                            encryption and masking, access                               deployments and maximizes
                            control, and audit vault mgmt                                server utilization
Oracle Cloud – Unparalleled Depth & Breadth
        Complete and Expandable
                       Oracle                                                                  Other Providers
                       Applications                                                                  Applications




                                                             Insurance




                                                                                                                                           Insurance
                                    Finance




                                                                                                                  Finance
                          Procure




                                                                                                        Procure
                                                  Clinical




                                                                                                                                Clinical
         Collab




                                                                                      Collab
                                                   Trials




                                                                                                                                 Trials
  CRM




                                                                                CRM
                                                                         …




                                                                Hub




                                                                                                                                              Hub
                                              …                                                                             …                          …
                  HR




                                                                                                HR
                        Platform                                                                      Platform




                   Infrastructure                                                                Infrastructure




• Comprehensive and integrated set of functional                             • SaaS Players: Island solutions with limited ability
  apps supported                                                               to support functional expansion (SaaS)
• Optimized solutions across the entire IT stack                             • IaaS/PaaS: Layer solutions without end-to-end
                                                                               optimization
On Demand’s Flexible Deployment Options


                       On Premise

                                          @Customer           @Oracle          SaaS




Software License        Customer           Customer          Customer          Oracle


Software Mgmt           Customer             Oracle           Oracle           Oracle


Infrastructure Mgmt     Customer       Customer   Oracle      Oracle           Oracle


Data Center             Customer           Customer           Oracle           Oracle


                Flexibly move and integrate between different models without
                               changing a single line of code




                                                                                        14
Oracle Cloud – Built for Enterprise Requirements
     Secure, Reliable, Integrated




Embassy-grade Security             Performance & Availability          Integration/Customization
• Virtual Private Clouds with      • >99.9% uptime                     • Linux-based open standard
  guaranteed data segregation      • Complete redundancy                 platform
• Customizable security,           • Multi-tier architecture           • Pre-defined integrations
  including full data encryption   • Sub-millisecond access time         leveraging Oracle
  and data masking                 • Industry-leading IT mgmt            Middleware
• Providing DoD and NIST             tools, including Oracle virtual   • Customizations fully
  compliant service levels in        machines                            supported via proprietary
  Secure Zone                      • 24x7 multi-language support         customization assessment
• Complete auditability of                                               and remediation framework
  system access and system
  changes (SAS70 and ISO
  certified)
Oracle SaaS Offering
CRM OnDemand
The Enterprise Grade solution
CRM SaaS Architecture – Commitment of A
   UNIQUE vendor




+ unique services associated
Enterprise Grade SaaS
  Flexible & Reliable Deployment Options




                                             Shared Pods

                                             Private Pods

                                             @Customer




                                           @ your premises
@ Oracle
Evolution vs changes in organization

                                            @Customer
                       Private Cloud
                      Private environment     On Demand
                             @Oracle          @ Customer


   Public Cloud            On Demand
                                               Deploy at
Shared environments       Single Tenant
                                               your site
                             Editions
      @Oracle                                  Oracle
                                               managed
     On Demand              Oracle
     Multi-
     Multi-Tenant           technology
      Enterprise            Oracle
       Edition              managed
      Oracle                Private
      technology
      Oracle
      managed
      Shared
Enterprise Grade CRM On Demand
Secured solution

                                     • Oracle Cloud is “enterprise




            ?
                                       graded”

                                     • Leverage the unique Oracle
                                       experience and know-how
                                       in technology
     Encryption & Masking
         Access Control
          Monitoring                 • Control of data security


       Oracle Database Vault
Oracle Transparent Data Encryption
               VPN
         Dedicated circuit
Simplify and Gain Leverage with a ‘Complete
   CRM’ Solution
   Siebel CRM              Oracle CRM On Demand Oracle Social CRM On Demand




   Comprehensive                •Feature-Rich SaaS
    Functionality                                           •Highly Task-Focused
                                     Offering

Deep Industry Support              •Easy to Use             •Highly Collaborative

                                                               •Increase User
 Fully Customizable              •Fast to Deploy
                                                                 Productivity

                    Integration (Oracle Application Integration Architecture)
<Insert Picture Here>




Keep in mind…
Why Cloud Computing with Oracle?
Value Delivered.

                              Get Up and Running Faster
           Accelerated Time
               to Value       Run Most Current Software
                              Access Extended Value Add Services

                              Access to unmatched Oracle expertise
            Reduced Risk      Proven Best Practices and Automation
                              Security, Auditing, Governance, Standards

               Lower,         Pay for What You Use
          Predictable Costs   Global Sourcing Model to Optimize Costs
                              Reduce Complexity, Avoid Capital Expense

                              Choice of Deployment Models
            Scalability and
               Choice         Scalable, Proven Cloud Infrastructure
                              Integration Platform



                                                                          24
Vincent Desveronnieres,  Oracle

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Vincent Desveronnieres, Oracle

  • 1. <Insert Picture Here> The global player for Cloud Computing and SaaS Feb 2010 Vincent DESVERONNIERES - EMEA CRM Sales Development Manager
  • 2. Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
  • 3. Agenda • IT Imperatives & Cloud Trends • Cloud Definition Refresher • Oracle Cloud Offering • Oracle SaaS Offering example • Q&A
  • 4. <Insert Picture Here> IT Imperatives & Cloud Trends
  • 5. CIO Technology Agenda Cloud Computing and Virtualization are Top Priorities Source: Gartner – Gartner Executive Program January 2010
  • 6. Cloud Computing: Benefits and Challenges Benefits Challenges/Issues Speed Security QoS Cost Fit Evo Source: IDC eXchange, "IT Cloud Services User Survey, pt. 2: Top Benefits & Challenges," (http://blogs.idc.com/ie/?p=210), October 2, 2008
  • 7. Cloud Layers Applications delivered as a service Applications to end-users over the Internet App development & deployment Platform platform delivered as a service over the Internet Server, storage and network Infrastructure hardware and associated software delivered as a service over the Internet
  • 8. Deployment Models Private, Public, Hybrid Private Hybrid Public Customer A Customer A Intranet Customer B Customer C Customer B Internet Intranet Intranet Customer C Access restricted to single Access open to many enterprise enterprises •Greater Control •Larger Economies of Scale •More Secure •Faster & Cheaper to Get Started •Easier to Integrate, Less Latency •OpEx Only •CapEx and OpEx Company-specific Processes Common, Generic Processes 8
  • 10. Oracle Corporation Software. Hardware. Complete. Oracle in Few Points • Leader in Infrastructure with Sun • Leader in Technology with DB et BEA • Leader in Applications • 105.000 employees • Continuous Growth • $143B of Market Cap. • 11 years in the On Demand Market Achieve the benefits of cloud and The power of the Oracle product stack with the Flexibility and the Cost Advantages of address the running a world-class cloud concerns 10
  • 11. Oracle Enterprise Cloud Platform Most comprehensive in the industry Applications Cloud Management Horizontal Apps Vertical Apps (e.g. EBS, PSFT, Third Party and (e.g. Financial, Retail, Configuration Mgmt Siebel, CRM On Demand, JDE, Health Science, Legacy Apps Communications) Hyperion, Agile,…) Lifecycle Management Platform Application Performance Integration: Process Mgmt: Security: User Interaction: Management SOA Suite BPM Suite Identity Mgmt WebCenter Application Grid: WebLogic Server, Coherence, Tuxedo, JRockit Application Quality Management Database Grid: Oracle Database, RAC, ASM, Partitioning, IMDB Cache, Active Data Guard, Database Security Self- Self-Service Infrastructure Assembly Builder Operating Systems: Oracle Enterprise Linux, Solaris Chargeback Policy- Policy-based Resource Virtualization: Oracle VM Scheduling Capacity Planning Servers Storage
  • 12. Enterprise-Grade Cloud Management Powered by World-Class Oracle Products Fusion Middleware Connects Oracle products seamlessly through open interfaces and pre-built integration (e.g., PIP, AIA, SOA) Identity Mgmt Applications Cloud Management Protects against un- Horizontal Third Party authorized access with Apps Vertical Apps and Legacy Configuration Mgmt Enterprise Manager Apps authentication, single- Lifecycle Management Proactively monitors sign-on, role mgmt and Platform Application Performance and manages the Process User entitlement mgmt Security Mgmt: Integration Interaction Management cloud’s software and Apps Grid Application Quality Management infrastructure Database including self- Oracle Grid Infrastructure Self- Self-Service service Assembly Builder Enables pooled Operating System Chargeback Policy- Policy-based Resource capacity and dynamic Virtualization Scheduling Capacity Planning capacity with Real Servers Storage Application Clusters (RAC) Database Security Oracle Virtual Machine Secures customer data with Speeds application encryption and masking, access deployments and maximizes control, and audit vault mgmt server utilization
  • 13. Oracle Cloud – Unparalleled Depth & Breadth Complete and Expandable Oracle Other Providers Applications Applications Insurance Insurance Finance Finance Procure Procure Clinical Clinical Collab Collab Trials Trials CRM CRM … Hub Hub … … … HR HR Platform Platform Infrastructure Infrastructure • Comprehensive and integrated set of functional • SaaS Players: Island solutions with limited ability apps supported to support functional expansion (SaaS) • Optimized solutions across the entire IT stack • IaaS/PaaS: Layer solutions without end-to-end optimization
  • 14. On Demand’s Flexible Deployment Options On Premise @Customer @Oracle SaaS Software License Customer Customer Customer Oracle Software Mgmt Customer Oracle Oracle Oracle Infrastructure Mgmt Customer Customer Oracle Oracle Oracle Data Center Customer Customer Oracle Oracle Flexibly move and integrate between different models without changing a single line of code 14
  • 15. Oracle Cloud – Built for Enterprise Requirements Secure, Reliable, Integrated Embassy-grade Security Performance & Availability Integration/Customization • Virtual Private Clouds with • >99.9% uptime • Linux-based open standard guaranteed data segregation • Complete redundancy platform • Customizable security, • Multi-tier architecture • Pre-defined integrations including full data encryption • Sub-millisecond access time leveraging Oracle and data masking • Industry-leading IT mgmt Middleware • Providing DoD and NIST tools, including Oracle virtual • Customizations fully compliant service levels in machines supported via proprietary Secure Zone • 24x7 multi-language support customization assessment • Complete auditability of and remediation framework system access and system changes (SAS70 and ISO certified)
  • 16. Oracle SaaS Offering CRM OnDemand The Enterprise Grade solution
  • 17. CRM SaaS Architecture – Commitment of A UNIQUE vendor + unique services associated
  • 18. Enterprise Grade SaaS Flexible & Reliable Deployment Options Shared Pods Private Pods @Customer @ your premises @ Oracle
  • 19. Evolution vs changes in organization @Customer Private Cloud Private environment On Demand @Oracle @ Customer Public Cloud On Demand Deploy at Shared environments Single Tenant your site Editions @Oracle Oracle managed On Demand Oracle Multi- Multi-Tenant technology Enterprise Oracle Edition managed Oracle Private technology Oracle managed Shared
  • 20. Enterprise Grade CRM On Demand
  • 21. Secured solution • Oracle Cloud is “enterprise ? graded” • Leverage the unique Oracle experience and know-how in technology Encryption & Masking Access Control Monitoring • Control of data security Oracle Database Vault Oracle Transparent Data Encryption VPN Dedicated circuit
  • 22. Simplify and Gain Leverage with a ‘Complete CRM’ Solution Siebel CRM Oracle CRM On Demand Oracle Social CRM On Demand Comprehensive •Feature-Rich SaaS Functionality •Highly Task-Focused Offering Deep Industry Support •Easy to Use •Highly Collaborative •Increase User Fully Customizable •Fast to Deploy Productivity Integration (Oracle Application Integration Architecture)
  • 24. Why Cloud Computing with Oracle? Value Delivered. Get Up and Running Faster Accelerated Time to Value Run Most Current Software Access Extended Value Add Services Access to unmatched Oracle expertise Reduced Risk Proven Best Practices and Automation Security, Auditing, Governance, Standards Lower, Pay for What You Use Predictable Costs Global Sourcing Model to Optimize Costs Reduce Complexity, Avoid Capital Expense Choice of Deployment Models Scalability and Choice Scalable, Proven Cloud Infrastructure Integration Platform 24