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Neville Hobson | @jangles
IBM Social Consulting, London
#AI, the #ConnectedCar and #WhatsNext
© 2016 IBM Corporation. All Rights Reserved
MIPAA Annual Conference 2016
October 21, 2016
© 2016 IBM Corporation. All rights reserved2
https://youtu.be/Twm-hxU-nko
© 2016 IBM Corporation. All rights reserved3
Cognitive Business
For the past several years, the converging
forces of data, cloud, mobile and social
technologies and the Internet of Things have
disrupted industries and led to unprecedented
transformation across every type of business.
Many enterprises have made the shift to become
'digital.’
However, at IBM we believe that digital is not the
destination, but the foundation for a new era of
business, which we call cognitive.
When digital disruption meets digital intelligence,
new possibilities are created by systems that
understand, reason and learn.
Gini Rommetty
CEO, IBM
“
”http://ibm.com/outthink
© 2016 IBM Corporation. All rights reserved44
http://www.kpcb.com/blog/2016-internet-trends-report
© 2016 IBM Corporation. All rights reserved5
© 2016 IBM Corporation. All rights reserved6
© 2016 IBM Corporation. All rights reserved7
© 2016 IBM Corporation. All rights reserved9
https://www.theguardian.com/technology/2016/jul/01/tesla-driver-killed-autopilot-
self-driving-car-harry-potter
http://qz.com/797738/historically-speaking-the-tesla-deaths-
are-not-out-of-the-norm
© 2016 IBM Corporation. All rights reserved1010
Self-driving
© 2016 IBM Corporation. All rights reserved1111
Self-driving
© 2016 IBM Corporation. All rights reserved1212
Industry Disruptors 2015-2025
1. Empowered consumers
2. Changing mobility models
3. A transforming ecosystem
Source: IBM Institute for Business Value
© 2016 IBM Corporation. All rights reserved1313
Re-Imagining an Entire Industry
http://www.kpcb.com/blog/2016-internet-trends-report
© 2016 IBM Corporation. All rights reserved1414
Today’s Consumers
Based on their digital experiences with other industries, today’s
consumers expect seamless, omni-channel and customized auto-
related experiences
Increasingly willing to contribute to product and services
innovation
Consumers know how to get information online and circumvent the
standard processes that used to restrict their involvement with
industry participants
Source: IBM Institute for Business Value
© 2016 IBM Corporation. All rights reserved1515
Key Trends until 2025
© 2016 IBM Corporation. All rights reserved16
Spotlight: Self-Enabling Vehicles (SEV)
Self-healing: Vehicles fix and
optimize themselves without human
intervention based on certain events
or situations.
Self-socializing: Vehicles connect
with other vehicles and the
infrastructure around them to share
information and solutions.
Self-learning: Vehicles use cognitive
capabilities to learn behaviors – of
driver, occupants, the vehicle itself
and the surrounding environment
– to continually optimize and advise
Self-driving: Vehicles will become
highly automated, with some areas of
limited autonomous function in
controlled environments.
Self-configuring: Individual mobility
personas contain necessary (and
driver-authorized) digital information
about individuals to provide the
desired, personalized vehicle
experience.
Self-integrating: Like other smart
devices, the vehicle will be an
integrated component in the IoT
Source: IBM Institute for Business Value
© 2016 IBM Corporation. All rights reserved1717
How Ready Are You?
How will you apply analytics and cognitive capabilities to offer new transportation options?
What is your plan to assess the digital mobility interest of different consumer groups you want to
target? How will you use that information to customize valuable digital experiences?
How will you identify and use the right channels to deliver recommendations to consumers so you
can test their interest in additional digital functionality?
In what ways can you improve your innovation discovery process and strengthen your partnering
competency to better serve the drivers and riders of tomorrow?
How can your organization get more engaged in the borderless automotive ecosystem, and how can
you better leverage the ecosystem to learn from other industries?
Which social media and analytics tools can you use to reach more consumers and more influencers
as you help transform the retail automotive experience?
© 2016 IBM Corporation. All rights reserved1818
The Next Level…
What if a Car:
Is part of a network that provides a commuting
service that comes to you?
Is the most advanced computing device you
use?
In effect, is an on-demand cash generator,
boosted by car / ride sharing?
Gives you safe driving pay-backs from your
insurer?
Is safer, due to automation / reduced human
error?
Drives itself? Parks itself?
Makes you want to commute?
Makes you more productive?
http://www.kpcb.com/blog/2016-internet-trends-report
http://www.nextgreencar.com/news/7690/vw-group-plans-30-new-evs-by-2025/
© 2016 IBM Corporation. All rights reserved19
https://vimeo.com/157911571
© 2016 IBM Corporation. All rights reserved20
Re-use of this deck permitted under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 license - read the
license for terms.
Other presentations by Neville Hobson are available from Slideshare at http://www.slideshare.net/neville.
If you have questions or comment about this deck, contact Neville Hobson:
 +44 7342 085 395
 neville.hobson@uk.ibm.com
 www.nevillehobson.com
 @jangles
The content in this presentation deck represents the opinions of Neville Hobson only and does not necessarily reflect any view or position of
or by IBM. Published in accordance with IBM’s Social Computing Guidelines.
#AI, the #ConnectedCar and #WhatsNext
Presentation by Neville Hobson at B2B Marketing Expo, London, May 11, 2016.

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AI, Connected Cars, What's Next

  • 1. Neville Hobson | @jangles IBM Social Consulting, London #AI, the #ConnectedCar and #WhatsNext © 2016 IBM Corporation. All Rights Reserved MIPAA Annual Conference 2016 October 21, 2016
  • 2. © 2016 IBM Corporation. All rights reserved2 https://youtu.be/Twm-hxU-nko
  • 3. © 2016 IBM Corporation. All rights reserved3 Cognitive Business For the past several years, the converging forces of data, cloud, mobile and social technologies and the Internet of Things have disrupted industries and led to unprecedented transformation across every type of business. Many enterprises have made the shift to become 'digital.’ However, at IBM we believe that digital is not the destination, but the foundation for a new era of business, which we call cognitive. When digital disruption meets digital intelligence, new possibilities are created by systems that understand, reason and learn. Gini Rommetty CEO, IBM “ ”http://ibm.com/outthink
  • 4. © 2016 IBM Corporation. All rights reserved44 http://www.kpcb.com/blog/2016-internet-trends-report
  • 5. © 2016 IBM Corporation. All rights reserved5
  • 6. © 2016 IBM Corporation. All rights reserved6
  • 7. © 2016 IBM Corporation. All rights reserved7
  • 8.
  • 9. © 2016 IBM Corporation. All rights reserved9 https://www.theguardian.com/technology/2016/jul/01/tesla-driver-killed-autopilot- self-driving-car-harry-potter http://qz.com/797738/historically-speaking-the-tesla-deaths- are-not-out-of-the-norm
  • 10. © 2016 IBM Corporation. All rights reserved1010 Self-driving
  • 11. © 2016 IBM Corporation. All rights reserved1111 Self-driving
  • 12. © 2016 IBM Corporation. All rights reserved1212 Industry Disruptors 2015-2025 1. Empowered consumers 2. Changing mobility models 3. A transforming ecosystem Source: IBM Institute for Business Value
  • 13. © 2016 IBM Corporation. All rights reserved1313 Re-Imagining an Entire Industry http://www.kpcb.com/blog/2016-internet-trends-report
  • 14. © 2016 IBM Corporation. All rights reserved1414 Today’s Consumers Based on their digital experiences with other industries, today’s consumers expect seamless, omni-channel and customized auto- related experiences Increasingly willing to contribute to product and services innovation Consumers know how to get information online and circumvent the standard processes that used to restrict their involvement with industry participants Source: IBM Institute for Business Value
  • 15. © 2016 IBM Corporation. All rights reserved1515 Key Trends until 2025
  • 16. © 2016 IBM Corporation. All rights reserved16 Spotlight: Self-Enabling Vehicles (SEV) Self-healing: Vehicles fix and optimize themselves without human intervention based on certain events or situations. Self-socializing: Vehicles connect with other vehicles and the infrastructure around them to share information and solutions. Self-learning: Vehicles use cognitive capabilities to learn behaviors – of driver, occupants, the vehicle itself and the surrounding environment – to continually optimize and advise Self-driving: Vehicles will become highly automated, with some areas of limited autonomous function in controlled environments. Self-configuring: Individual mobility personas contain necessary (and driver-authorized) digital information about individuals to provide the desired, personalized vehicle experience. Self-integrating: Like other smart devices, the vehicle will be an integrated component in the IoT Source: IBM Institute for Business Value
  • 17. © 2016 IBM Corporation. All rights reserved1717 How Ready Are You? How will you apply analytics and cognitive capabilities to offer new transportation options? What is your plan to assess the digital mobility interest of different consumer groups you want to target? How will you use that information to customize valuable digital experiences? How will you identify and use the right channels to deliver recommendations to consumers so you can test their interest in additional digital functionality? In what ways can you improve your innovation discovery process and strengthen your partnering competency to better serve the drivers and riders of tomorrow? How can your organization get more engaged in the borderless automotive ecosystem, and how can you better leverage the ecosystem to learn from other industries? Which social media and analytics tools can you use to reach more consumers and more influencers as you help transform the retail automotive experience?
  • 18. © 2016 IBM Corporation. All rights reserved1818 The Next Level… What if a Car: Is part of a network that provides a commuting service that comes to you? Is the most advanced computing device you use? In effect, is an on-demand cash generator, boosted by car / ride sharing? Gives you safe driving pay-backs from your insurer? Is safer, due to automation / reduced human error? Drives itself? Parks itself? Makes you want to commute? Makes you more productive? http://www.kpcb.com/blog/2016-internet-trends-report http://www.nextgreencar.com/news/7690/vw-group-plans-30-new-evs-by-2025/
  • 19. © 2016 IBM Corporation. All rights reserved19 https://vimeo.com/157911571
  • 20. © 2016 IBM Corporation. All rights reserved20 Re-use of this deck permitted under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 license - read the license for terms. Other presentations by Neville Hobson are available from Slideshare at http://www.slideshare.net/neville. If you have questions or comment about this deck, contact Neville Hobson:  +44 7342 085 395  neville.hobson@uk.ibm.com  www.nevillehobson.com  @jangles The content in this presentation deck represents the opinions of Neville Hobson only and does not necessarily reflect any view or position of or by IBM. Published in accordance with IBM’s Social Computing Guidelines. #AI, the #ConnectedCar and #WhatsNext Presentation by Neville Hobson at B2B Marketing Expo, London, May 11, 2016.

Hinweis der Redaktion

  1. Introducing IBM today. It’s probably not what you think it is. [Video, 1m 38s]
  2. “At IBM we believe that digital is not the destination, but the foundation for a new era of business, which we call cognitive…”
  3. Is it a phone…Is it a camera? Is it a car…Is it a computer?
  4. A Tesla in a Tesla showroom in a North London shopping mall. They love the gull-wing doors.
  5. The settings choices on the dashboard screen on my Audi A4, a computer on wheels. Audi Connect is a primary connection between car and computer.
  6. A vision from Honda on what the driver’s-eye-view of the interior cabin of a driverless Honda car might look like.
  7. How about Volvo’s driverless car concept? Is this what we can expect soon?
  8. Tesla is at the forefront in electric cars and the empowerment it offers the driver in the use of driverless technology. That augmentation of automotive capability has side effects as illustrated by the Guardian report at left on the death of a driver while using Tesla’s autopilot function. Quartz provokes an ethical and moral argument that such deaths may be the price we pay for technological progress, as has been the case with such progress throughout much of history.
  9. How mainstream will the use of automated vehicles be by 2025? Not very, according to 2016 research from the IBM Institute of Business Value. And, are we sure we understand what “self-driving” actually means? Check these definitions of ‘automated’ and ‘autonomous’ – there are significant differences.
  10. So how likely is Volvo’s driverless concept going mainstream by 2025, do you think?
  11. The CEOs of both Ford and GM see the wave of change in the automotive industry.
  12. Three big trends until 2015 according to KPMG: connectivity and digitalization, mobility-as-a-service, customer data/big data.
  13. What if you could talk to your car, and vice versa, in natural language, just as you do when talking to a friend or colleague? Have an actual conversation? Take a look at what IBM sees Watson capable of in your car… [Video, 2m 22s]