Amazon takes a unique approach to product development by first creating a press release for a hypothetical product before building anything. This allows them to work backwards from the customer to ensure there is genuine market need. They outline the problem, existing solutions, and how their solution is better. If Amazon employees cannot easily explain the product without jargon, it does not move forward. They also subject press releases to the "Oprah test" - would the announcement excite her TV audience? Only products that pass this test of explaining customer value in simple terms proceed to development. This process has helped Amazon become the world's largest online retailer over the past 20 years by focusing on solutions that customers want.
6. Create a press release outlining the value of
the product to its potential customers before
the product is built
Amazonâs Approach
7. They outline what problem they are solving,
the existing solution and their solution that
will hopefully persuade potential customers
to buy the hypothetical product.
Press Release
8. Is not Geeky or technical but simple and
straightforward. If Amazon employees find it
difficult to explain then it doesn't get built!
Press Release
9. believes any product should be jargon free
and be able to pass the Oprah test
Amazon Management
11. Imagine yourself sitting next to Oprah on her sofa ,
prime time TV with an excited audience and the
worldwide millions. When Oprah reads the press
release will this be something that is going to excite the
audience or sound boring?
The Oprah Test
12. If it sounds boring then
donât expect anyone to
buy it!
13. Buy you are not selling it to yourself but to
complete strangers!
You may think itâs the
best thing since sliced
bread
17. Also you can add the 5 whyâs - Who,
What,When,Where, Why
Who is it for and what
problem does your
product solve
18. Add your new idea of a product & also add the key
solution features and why its different than the
competing product. Make sure your product is desirable
by creating a case study
What is your amazing
solution to the problem?
19. What benefit did the customer get from this?
Did it save them time, money, make them
more popular, etc?
A quote from you and a
hypothetical customer
25. Will it generate excitement of will people
switch off?
Then Imagine you are sitting on Oprah
Winfreyâs sofa in front of the millions
around the world while she announces it
to the world