This document discusses team structure and development. It describes what a team is and different types of teams. It outlines the stages of team development from forming to adjourning. It also discusses effective team communication styles, building agreement within a team, and successful team meetings and presentations. The key aspects covered are forming, storming, norming, and performing as the stages of team development, as well as the importance of understanding goals, roles, and having cohesion within effective teams.

1. Team Structure &
Development

2. What is a TEAM ???

3. A team is a group of people
who work together to achieve a
common goal....

4. Types of Teams
Formal - structured to perform
specific tasks.
Informal - emerge naturally in
response to organizational or
member interests.

5. Team
Structure
Member
Member
Member
Leader
Member
Member
Member
Facilitator

6. Team Development
Forming - orientation, guidance
(dependence)
Storming - conflict, roles and
responsibilities, rules and
procedures, individual recognition
(counter dependence)

7. Team Development (contd)
Norming -
issue resolution, develop social
agreements, cohesion, establish group norms
(interdependence)
Performing - mutual assistance, creativity,
understanding goals and roles (independence)
Adjourning - closure, symbolism, ceremonies,
and emotional support.

8. Communication Styles
•
•
•
•
•
assertive
competitive
aggressive
manipulative
intuitive

9. “Teams function cohesively
when all members
understand the team’s
purpose and its
relationship to the primary
aim of the organization”

10. Discussing issues as a team
•
•
•
•
•
interact supportively
establish common purpose
gather and validate information
keep the discussion moving
give feedback

11. Building agreement
“If you have solid facts
to build on then a
logical and wellreasoned argument
may be sufficient.....”

12. Building agreement
“.........in other cases you might need
to communicate support,
friendship or appreciation to try
to persuade other members to
consider your ideas.....”

13. Successful meetings need:
• an experienced team leader who can
define and clarify problems and remain
impartial
• the active support of management who
must convince team members that the
outcomes of the meeting will be taken
seriously

14. Circulate agenda containing
a list of topics and the
goals for the meeting in
advance.

15. An agenda should explain:
•
•
•
•
•
where the meeting is being held
why it is taking place
when it will start and finish
what people should bring
what sort of preparation is required

16. Team leaders should:
• promote lively, focused discussion
• maintain an even distribution of speaking
time
• restrict private discussion
• stop any “ganging up”
• help members to express their ideas
• ask questions to stimulate discussion

17. Team members should:
•
•
•
•
•
•
•
respect other members and their opinions
understand the dynamics of working in teams
speak clearly and succinctly
listen actively
think logically and analytically
share speaking time fairly
help keep the discussion on track

18. Step-by-step problem solving
means:
• having plenty of reliable information
• committing to a logical, analytical
approach
• keeping stress levels low

19. Distinguish symptoms from
causes
Symptom - “Production is behind
schedule”
Possible cause – “Equipment failure”

20. Step 1: Define the problem
and the present situation
the “where are we now” stage

21. Step 2: Define the end goal
“How will we know when the problem
is solved?”

22. Step 3: Define the
constraints on the solutions
money?
legal power?
information?
commitment?
time?

23. Step 4: List missing
information and make valid
assumptions
“we haven’t got the budget yet but
last time costs were about
Rs.7000.00....lets draw up a
tentative budget and confirm the
amounts ....”

24. Step 5: Brainstorm a range
of alternatives
encourage ideas but do not evaluate
their usefulness YET

25. Step 6: Analyze alternatives
and select the best option .....
.... which satisfies the group goal
and incorporates the
constraints

26. Step 7: Who? How? When?
Where?
...time for action.....take the practical
steps to implement your decisions

27. Effective team presentations
• allocate the workload fairly and
creatively wherever possible and match
team member's talents to their tasks
• share information
• give feedback on each other's
preparation

28. Information gathering
some primary sources
•
•
•
•
•
observation of an issue at source
interviews on site
telephone interviews
surveying people affected by the issue
consulting to get expert opinion

29. Information gathering
some secondary sources
• library research
• newspaper articles
• past reports and projects

30. Successful work team
presentations
•
•
•
•
•
are well structured
have quality information
are professionally presented
have cohesive, well-rehearsed delivery
capitalize on the team’s diverse
personalities and styles

31. An effective work team :
• understands and accepts a common goal
compatible with the organization's aims
• builds team spirit through open
communication and equitable distribution
of workloads
• has a workable number of members who
value and respect each other's
differences