This presentation was delivered at the Gartner Security & Risk Management Summit in Mumbai on August 27, 2019.

1. Resilience in a
Hybrid Multi-Cloud Era
Gartner Security & Risk Management Summit, Mumbai
Tariq Ahmad
Service Line Leader
Hybrid Cloud and Business Resiliency Services
IBM Global Services

2. By 2021, 98%
of enterprises will
deploy a multi-cloud
hybrid architecture.
Source: IBV 2018 multicloud management survey, Q2 & Q3
Number of Clouds
2

3. Systems Integration Services Integration
Practitioner-Led Technology-Led
Resiliency has become a business priority triggered by the need for assured rapid recovery service and for data protection.
Hybrid Multi-Cloud Environments have changed the way we
look at our Recovery Time Objectives and Recovery Trends
High Complexity
Low Complexity
Wave 1 Wave 2 Wave 3 Current Wave
Weeks to Days Days to Hours Hours to Minutes Minutes to ZERO Downtime
Infrastructure Recovery
Data Center & IT Infrastructure
Cloud Recovery
Data Center & IT Infrastructure
Resiliency for Business Process,
Application, Data & Compute
Orchestrated Software-Defined
Resiliency
RTO
TREND
RECOVERY
TREND

4. ON PREMISES
Best suited for complex hybrid
environments where you have
custom applications, platforms
or security needs.
High total cost of ownership.
Difficult to test, scale and
manage.
CLOUD NATIVE CLOUD BASED
Best suited for containerized
environments that can be
moved from one cloud
environment to another.
Lowest total cost of ownership.
Easy to scale with flexibility
between infrastructures.
DR AS A SERVICE
Best suited for hybrid virtualized
environments where you have a
software defined environment
that can be moved easily.
Lower total cost of ownership.
Easy to scale however there is
little to no flexibility between
infrastructures.
Hybrid Multi-Cloud Environments can be addressed by one or a
combination of these three Resiliency Strategies
4

5. Hybrid Multi-Cloud deployments create technology decision
challenges
Cloud Service
Provider
Does the CSP have an
availability zone in
another seismic zone ?
Does the CSP offer
PaaS and SaaS
services ?
Virtualization
Platform
Does the CSP provide
flexible virtual
environments ?
Do you need to
convert from one VM
format to another ?
Replication
Technology
Does your
environment have a
mix of RTO / RPO
requirements ?
Does your CSP allow
multiple replication
methods ?
Deployment
Models
Do you need an on-
Prem, Private Cloud or
Public Cloud model ?
Does your application
have latency
dependency ?
Type of
Workloads
Does the CSP allow
you to change
physical to virtual
syndication ratios ?
How will your
application work in a
noisy neighbor
environment ?

6. Resiliency Orchestration
could help manage the
complexity of a Hybrid
Multi-Cloud environment
ON PREM
3RD
PARTY
DATA CENTER
3RD PARTY
DATA CENTER
IBM RESILIENCY
CENTER
SaaS AWS
AZURE
IBM
CLOUD
Resiliency
Orchestration
6

7. IBM Resiliency Orchestration enables quick recovery
of applications to support critical business processes
Real time RTO/RPO
status
RPO Deviation
Deviated
Not Deviated
Unknown
Deviated
Not Deviated
Unknown
RTO Deviation
Automation, Orchestration and Lifecycle Intelligence
− Reduced dependency on experts
− Reduced DR test time
− Reduced resources required for application failover and recovery
Discover Monitor Manage Drill Reports
Recover
Dashboard
Convergence of DRaaS,
Backup and Cyber
Application
Resiliency
Multi vendor
services support
Hybrid multicloud
environment
Multi cloud
Orchestration
7

8. Opportunities
and
Challenges
in Hybrid
Multi-Cloud
Resiliency
Restraints
– Lack of Standards
across Hybrid Multi-
Cloud Environments
– Lack of Technical
Expertise
Challenges
– Workload Recovery
complexities in
Hybrid Multi-Cloud
Environments
– Secure and
Integrated
Management of
Cloud and on-
Premises Workload
Recovery
Opportunities
– Rapidly Increasing
Adoption Rate of
Hybrid Cloud
– Growing Need for
Visibility,
Flexibility and
Control
8

9. 9
IBM Business Resiliency Services
10K
clients
protected55+ years of business continuity and
disaster recovery experience
Sq. ft.
data center
raised floor
8M+
Success in meeting
commitments to clients
who declared incidents
3.5exabytes of
customer data
managed
Operate more than
data centers in380+
70countries
6,000+
Professionals dedicated to
business continuity
100%

10. 10
®