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Why do people collect trading cards? Collectors often hope
the pictures can inspire them to their field or find pleasure in
seeing remarkable people and their achievements. To inspire
you in your marketing, we've put together a roster of 16
remarkable smarty pants who changed business.
Smarty Pants #1
(1706-1790) Benjamin Franklin, founding father, printer,
author, inventor, all-around genius


                          Benjamin Franklin's resume looks
                          like it's made-up. Brilliant
                          inventor? Sure! Best-selling
                          author? You betcha! Ambassador
                          to France who got the French to
                          join the colonists' fight for
                          independence? Absolutely!
To that list, add that Franklin was also the
             owner of General Magazine, which
             printed one of the first American
             magazine ads in 1742.
             Franklin also invented the lightning rod,
             bifocals, and other items that, if they
             didn't exactly reinvent marketing and
             advertising, certainly enabled our ability
             to read and enjoy newspapers and
magazines.
Takeaway: Listen to your inner genius. If you've a plan or
idea that no one has heard before, you might be onto
something groundbreaking.
Smarty Pants #2
(1838 to 1922) John Wanamaker, department-store
founder, pioneer in marketing
                        The next time you pass a
                        department store, thank John
                        Wanamaker. In 1861, he and his
                        brother-in-law opened Oak Hall
                        and gave birth to the concept of
                        the first department store. In
                        1874, Wanamaker published the
                        first copyrighted store ad.
Wanamaker definitely knew how to
                       work with the seasons (even if he
                       had to make some up). He created
                       seasonal sales, such as February's
                       Opportunity Sales and July
                       Midsummer Sales. And guess who
                       started the January White Sale? Yep.
                       Wanamaker in 1878.
                        He also popularized the fixed-price
                       system and created the idea of the
                       "money-back guarantee." (Those
have caught on, haven't they?)
Takeaway: Unite your marketing efforts with the seasons…
and if need be, create some special events and occasions of
your own.
Smarty Pants #3
(1854 to 1925) Frank Munsey, American newspaper and
magazine publisher and author


                     Before "Pulp Fiction" the movie,
                     there was pulp fiction, the cheap
                     magazine. Munsey, the father of
                     pulp magazines, used the cheapest
                     pulpwood for his magazines.


                     Folks could buy these "pulp
                     magazines" for just 10 cents a pop.
(Those other fancy-shmancy magazines in the
              1800s cost between 15 to 30 cents.)
              Aside from first publishing Edgar Rice
              Burroughs stories (feel free to let out a Tarzan
              yell right about now), Munsey also was the
              first person to attempt a run a magazine by
relying on advertising sales revenue rather than retail stand
sales.
Takeaway: Know your audience and their needs. Munsey
wasn't afraid to go cheap with the paper, knowing folks
would like the lower cost. Throughout the years, the Argosy
also underwent various name and publishing changes…
always to better reach an audience.
Smarty Pants #4
(1877 to 1934) Ivy Lee, the father of public relations


                It's 1906. You're Pennsylvania Railroad
                magnate George F. Baer, and your railroad
                company has just experienced a major rail
                accident. What do you do?
              Baer put himself in the hands of Ivy Lee,
who would become one of the most well-known pioneers in
PR.
Lee convinced Baer to send a press release out
              before anyone had even heard of the accident.
              He also asked reporters and photographers to
              come to the accident and report what
              happened. (Lee even had Baer provide a train
              for all the journalists.) This brilliant PR move
earned Ivy Lee the title "father of the modern press release."
Takeaway: Be one step ahead of your audience. Anticipate
reactions and have a plan in place for any crisis that may
arise.
Smarty Pants #5
(1891 to 1995) Edward Bernays, Austrian-American pioneer
in PR and propaganda


                     Who came up with the idea of getting
                     dentists (even just 9 out of 10) to
                     approve a product? And what about
                     "experts" on TV giving their
                     testimonials?


                      Credit Edward Bernays for popularizing
the use of "third-party authorities" to lend weight to press
releases. For example, to help a
                   company sell more bacon, Bernays
                   conducted a survey of physicians and
                   shared their recommendation that
                   people eat heavy breakfasts. He then
                   sent his report to 5,000 physicians and
                   got the quotes he needed to promote
                   bacon as the heavy breakfast that
                   physicians recommend.

How powerful was this campaign? Even today, people
consider bacon and eggs as being part of an all-American
heavy breakfast.
Takeaway: Use data and details to lend credibility to your
claims.
Smarty Pants #6
(1886 to 1983) Henry Jamison "Jam" Handy, Olympic
breast-stroke winner, water polo player, leader in
commercial audio and visual communications


                    He created thousands of industrial and
                    educational films for the biggest
                    companies of his day. (During World
                    War II, his company, Jam Handy
                    Productions, produced 7,000 films!)
Jam Handy films were really advertising shorts presented as
educational or documentary films. Handy's Direct Mass
Selling Series ran in both movie and newsreel theaters.
"Down the Gasoline Trail" (1935) explains what happens to a
drop of gas from the tank to the engine cylinder... and in the
end, you find out the gas tank belonged to a Chevy.
With his storytelling technique and soft sell, Jam Handy was
definitely the pioneer of all modern-day commercials.
Takeaway: Use short movies to entertain and educate your
customers rather than to boast about your product or
service.
Smarty Pants #7
(1946) Mrs. Carveth Wells, explorer and TV host



                     Imagine your well-heeled neighbor
                     carrying a box of DVDs of her travels
                     into your living room, putting them in
                     the player, and droning on about each
                     one. TV viewers in 1946 didn't have to
                     imagine it all. They had Mrs. Carveth
                     Wells.
Wells had a show that had this
simple premise: Wells plays her 16
mm home movies of her worldwide
travels and talks about them. Yep.
That's the "Geographically Speaking"
show.

Why are we speaking about it today?
Because "Geographically Speaking"
was the first show to have a regular sponsor. Bristol-Myers
would have kept sponsoring her… had Wells not run out of
movies.
Takeaway: Don't be afraid to explore shiny new concepts (in
this case, the new idea was TV programming), but make sure
to plan well… or you'll run out of content.
Smarty Pants #8
(1894 to 1982) Bernice Fitz-Gibbon, US advertising
executive

                Known as the Fabulous Fitz, she pioneered
                the idea of events into the world of
                department stores and advertising by
                creating fashion shows, lectures, and
                demos.
                She also opened an award-winning agency
                in 1954, which helped women become
                copywriters.
Her famous quote is:
                               "A good ad should be like a
                               good sermon: It must not
                               only comfort the afflicted, it
                               also must afflict the
                               comfortable."


Takeaway: Remember to help others. As a successful writer,
Fitz-Gibbons made sure to help other women become
copywriters.
Smarty Pants #9
(1911 to 1999) David Ogilvy, British ad executive, father of
modern advertising


                                Forget Dumbledore and his
                                spells. David Ogilvy, called
                                "the most sought-after
                                wizard in today's advertising
                                industry" by Time Magazine,
                                knew the power inherent in
                                words and images.
He believed in engaging, stylish
                       descriptions of products would best
                       reach consumer and in knowing
                       your consumers.
                       He said, "Advertising people who
                       ignore research are as dangerous as
                       generals who ignore decodes of
                       enemy signals."

                       Ogilvy also wrote the uber-popular
                       Confessions of an Advertising Man,
one of the most famous books about advertising.
Takeaway: Know your audience well. Think about what they
think about. Talk to them as they talk. Reach out to them
how they want to be reached out to.
Smarty Pants #10
(1891 to 1971) Leo Burnett, advertising executive and a
creative legend



                          What do these folks have in
                          common? The Jolly Green Giant,
                          Charlie Tuna, Morris the Cat,
                          Tony the Tiger, the Pillsbury
                          Doughboy, and the Marlboro
                          Man.
Leo Burnett and his agency created them.
Though most ads at the time favored text, his approach was
to go for the simple memorable icon.
One of Burnett's famous sayings is: "Make it simple. Make it
memorable. Make it inviting to look at. Make it fun to
read.”
Takeaway: Use simple, memorable images to capture your
audience's imagination and interest.
Smarty Pants #11
(1917 to 2001) Katharine Graham, US newspaper executive;
publisher of The Washington Post; Pulitzer Prize-winning
author; first woman to head a Fortune 500 company

                    Personal tragedy brought Katherine
                    Graham to the helm of The
                    Washington Post in 1963, but she
                    guided it through its best years.
She was in charge of the Post during the
                    publication of the Pentagon Papers in
                    1971 and the Watergate scandal, which
                    led to President Richard Nixon's
                    resignation. She was threatened for her
                    role in revealing the Watergate scandal,
                    but she didn't back down.

                      In 2000, Graham was named one of the
International Press Institute's 50 World Press Freedom
Heroes.
Takeaway: Be authentic. Graham received numerous threats
during the Watergate Scandal, but she kept delivering honest
info. Likewise, your audience expects you to be honest in your
business.
Smarty Pants #12
(1943 to present) Rosabeth Moss Kanter, US
businesswoman


                   How huge is the leap from studying
                   communes to studying corporate
                   America? Not very.

                   After writing about life in communes,
Kanter made the switch to studying the structure and
management of corporations.
Her book Men and Women of the
                     Corporation (1977) documents "a
                     bureaucratic corporate model that is
                     about to be replaced." She has also
                     written about what promotes
                     corporate growth and what suppresses
                     it (The Change Master: Innovation and
                     Entrepreneurship in the American
Corporation, 1984) and changing management strategies for
future success (When Giants Learn to Dance, 1989)
Her work has helped businesspeople better understand
themselves and the corporations in which they work.


Takeaway: Be curious about the world around you. Kanter
did more than just look at business; she analyzed it.
Smarty Pants #13
(born in 1955) Tim Berners-Lee, CERN physicist


                    You can thank Berners-Lee for the fact
                    that you're enjoying this slide show
                    online. And for being able to email
                    friends. And for, well… let's just thank
                    him for inventing the World Wide Web.
In 1990, he pitched the idea for
                              an information management
                              system. By Christmas the next
                              year, he implemented the first
                              successful communication
                              between an HTTP client and
                              server via the Internet.

As far as the popularity of the Web, that speaks for itself!
Takeaway: Dream big. Real big. And if your idea develops
wings and starts flying, follow it and see where it goes.
Smarty Pants #14
(1964 to present) Jeff Bezos, founder of Amazon.com


                        In 1995, Bezos launched Amazon,
                        an online bookstore. What was the
                        first book it sold? Something
                        entertaining? A summer read? No,
                        it's Douglas Hofstadter's Fluid
                        Concepts and Creative Analogies:
                        Computer Models of the
                        Fundamental Mechanisms of
Thought. (Well, it's a fun read for the guys of "The Big Bang
Theory" show.)
                               Today, Amazon sells just about
                               everything, which keeping with
                               its goal "to be Earth's most
                               customer-centric company
                               where people can find and
                               discover anything they want to
buy online."
Takeaway: Give your projects time to succeed. Amazon.com
launched in 1995, but success came slowly (well, slowly in the
minds of investors who wanted insta-success). Trust in your
project, and be patient.
Smarty Pants #15
(Hurly, 1997 to present; Chen, 1978 to present; Karim, 1979
to present) Chad Hurly, Steve Chen, and Jawed Karim,
founders of YouTube




YouTube might have started out with Jawed Karim uploading
"Me at the Zoo," but it revolutionized the way we share and
create videos.
YouTube has come a long way from
                       being the favorite place to upload
                       videos of animal shenanigans. It now
                       is home to countless educational
                       videos, webinars, instructional videos,
                       and, OK, clips of animal shenanigans.

In 2012, a total of 72 hours of video are uploaded to
YouTube every minute.
Takeaway: Don't overcomplicate your product launch. The
first video on YouTube is 19 seconds long. Jawed Karim gives
on reason for liking elephants. That's it.
Smarty Pants #16
(1955 to 2011) Steve Jobs, US businessman and technology
visionary
                        Known for being the father of Apple
                        Computer (and all its life-altering
                        products, such as the Macintosh,
                        iPod and iPad), Steve Jobs was also
                        a legendary speaker and pitchman.
                        He was so persuasive that the term
                        "reality distortion field" was dubbed
                        to explain how he could get anyone
to believe almost anything he told them.
Jobs was also known for his belief of setting trends and
creating want in consumers rather than creating products to
                          serve consumers' need.
                          Takeaway: Make up your own
                          rules. Jobs didn't ask people what
                          they wanted; he told them what
                          they wanted. Sometimes, you
                          have to thumb your nose at the
                          rules like Steve Jobs did.
Want to become a marketing
smarty pants, too?
Check out the wealth of
marketing information at
www.marketingprofs.com.
16 Smarty Pants Who Changed Marketing

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16 Smarty Pants Who Changed Marketing

  • 1.
  • 2. Why do people collect trading cards? Collectors often hope the pictures can inspire them to their field or find pleasure in seeing remarkable people and their achievements. To inspire you in your marketing, we've put together a roster of 16 remarkable smarty pants who changed business.
  • 3. Smarty Pants #1 (1706-1790) Benjamin Franklin, founding father, printer, author, inventor, all-around genius Benjamin Franklin's resume looks like it's made-up. Brilliant inventor? Sure! Best-selling author? You betcha! Ambassador to France who got the French to join the colonists' fight for independence? Absolutely!
  • 4. To that list, add that Franklin was also the owner of General Magazine, which printed one of the first American magazine ads in 1742. Franklin also invented the lightning rod, bifocals, and other items that, if they didn't exactly reinvent marketing and advertising, certainly enabled our ability to read and enjoy newspapers and magazines.
  • 5. Takeaway: Listen to your inner genius. If you've a plan or idea that no one has heard before, you might be onto something groundbreaking.
  • 6. Smarty Pants #2 (1838 to 1922) John Wanamaker, department-store founder, pioneer in marketing The next time you pass a department store, thank John Wanamaker. In 1861, he and his brother-in-law opened Oak Hall and gave birth to the concept of the first department store. In 1874, Wanamaker published the first copyrighted store ad.
  • 7. Wanamaker definitely knew how to work with the seasons (even if he had to make some up). He created seasonal sales, such as February's Opportunity Sales and July Midsummer Sales. And guess who started the January White Sale? Yep. Wanamaker in 1878. He also popularized the fixed-price system and created the idea of the "money-back guarantee." (Those have caught on, haven't they?)
  • 8. Takeaway: Unite your marketing efforts with the seasons… and if need be, create some special events and occasions of your own.
  • 9. Smarty Pants #3 (1854 to 1925) Frank Munsey, American newspaper and magazine publisher and author Before "Pulp Fiction" the movie, there was pulp fiction, the cheap magazine. Munsey, the father of pulp magazines, used the cheapest pulpwood for his magazines. Folks could buy these "pulp magazines" for just 10 cents a pop.
  • 10. (Those other fancy-shmancy magazines in the 1800s cost between 15 to 30 cents.) Aside from first publishing Edgar Rice Burroughs stories (feel free to let out a Tarzan yell right about now), Munsey also was the first person to attempt a run a magazine by relying on advertising sales revenue rather than retail stand sales. Takeaway: Know your audience and their needs. Munsey wasn't afraid to go cheap with the paper, knowing folks would like the lower cost. Throughout the years, the Argosy
  • 11. also underwent various name and publishing changes… always to better reach an audience.
  • 12. Smarty Pants #4 (1877 to 1934) Ivy Lee, the father of public relations It's 1906. You're Pennsylvania Railroad magnate George F. Baer, and your railroad company has just experienced a major rail accident. What do you do? Baer put himself in the hands of Ivy Lee, who would become one of the most well-known pioneers in PR.
  • 13. Lee convinced Baer to send a press release out before anyone had even heard of the accident. He also asked reporters and photographers to come to the accident and report what happened. (Lee even had Baer provide a train for all the journalists.) This brilliant PR move earned Ivy Lee the title "father of the modern press release." Takeaway: Be one step ahead of your audience. Anticipate reactions and have a plan in place for any crisis that may arise.
  • 14. Smarty Pants #5 (1891 to 1995) Edward Bernays, Austrian-American pioneer in PR and propaganda Who came up with the idea of getting dentists (even just 9 out of 10) to approve a product? And what about "experts" on TV giving their testimonials? Credit Edward Bernays for popularizing the use of "third-party authorities" to lend weight to press
  • 15. releases. For example, to help a company sell more bacon, Bernays conducted a survey of physicians and shared their recommendation that people eat heavy breakfasts. He then sent his report to 5,000 physicians and got the quotes he needed to promote bacon as the heavy breakfast that physicians recommend. How powerful was this campaign? Even today, people
  • 16. consider bacon and eggs as being part of an all-American heavy breakfast. Takeaway: Use data and details to lend credibility to your claims.
  • 17. Smarty Pants #6 (1886 to 1983) Henry Jamison "Jam" Handy, Olympic breast-stroke winner, water polo player, leader in commercial audio and visual communications He created thousands of industrial and educational films for the biggest companies of his day. (During World War II, his company, Jam Handy Productions, produced 7,000 films!)
  • 18. Jam Handy films were really advertising shorts presented as educational or documentary films. Handy's Direct Mass Selling Series ran in both movie and newsreel theaters. "Down the Gasoline Trail" (1935) explains what happens to a drop of gas from the tank to the engine cylinder... and in the end, you find out the gas tank belonged to a Chevy.
  • 19. With his storytelling technique and soft sell, Jam Handy was definitely the pioneer of all modern-day commercials. Takeaway: Use short movies to entertain and educate your customers rather than to boast about your product or service.
  • 20. Smarty Pants #7 (1946) Mrs. Carveth Wells, explorer and TV host Imagine your well-heeled neighbor carrying a box of DVDs of her travels into your living room, putting them in the player, and droning on about each one. TV viewers in 1946 didn't have to imagine it all. They had Mrs. Carveth Wells.
  • 21. Wells had a show that had this simple premise: Wells plays her 16 mm home movies of her worldwide travels and talks about them. Yep. That's the "Geographically Speaking" show. Why are we speaking about it today? Because "Geographically Speaking"
  • 22. was the first show to have a regular sponsor. Bristol-Myers would have kept sponsoring her… had Wells not run out of movies. Takeaway: Don't be afraid to explore shiny new concepts (in this case, the new idea was TV programming), but make sure to plan well… or you'll run out of content.
  • 23. Smarty Pants #8 (1894 to 1982) Bernice Fitz-Gibbon, US advertising executive Known as the Fabulous Fitz, she pioneered the idea of events into the world of department stores and advertising by creating fashion shows, lectures, and demos. She also opened an award-winning agency in 1954, which helped women become copywriters.
  • 24. Her famous quote is: "A good ad should be like a good sermon: It must not only comfort the afflicted, it also must afflict the comfortable." Takeaway: Remember to help others. As a successful writer, Fitz-Gibbons made sure to help other women become copywriters.
  • 25. Smarty Pants #9 (1911 to 1999) David Ogilvy, British ad executive, father of modern advertising Forget Dumbledore and his spells. David Ogilvy, called "the most sought-after wizard in today's advertising industry" by Time Magazine, knew the power inherent in words and images.
  • 26. He believed in engaging, stylish descriptions of products would best reach consumer and in knowing your consumers. He said, "Advertising people who ignore research are as dangerous as generals who ignore decodes of enemy signals." Ogilvy also wrote the uber-popular Confessions of an Advertising Man, one of the most famous books about advertising.
  • 27. Takeaway: Know your audience well. Think about what they think about. Talk to them as they talk. Reach out to them how they want to be reached out to.
  • 28. Smarty Pants #10 (1891 to 1971) Leo Burnett, advertising executive and a creative legend What do these folks have in common? The Jolly Green Giant, Charlie Tuna, Morris the Cat, Tony the Tiger, the Pillsbury Doughboy, and the Marlboro Man.
  • 29. Leo Burnett and his agency created them. Though most ads at the time favored text, his approach was to go for the simple memorable icon. One of Burnett's famous sayings is: "Make it simple. Make it memorable. Make it inviting to look at. Make it fun to read.” Takeaway: Use simple, memorable images to capture your audience's imagination and interest.
  • 30. Smarty Pants #11 (1917 to 2001) Katharine Graham, US newspaper executive; publisher of The Washington Post; Pulitzer Prize-winning author; first woman to head a Fortune 500 company Personal tragedy brought Katherine Graham to the helm of The Washington Post in 1963, but she guided it through its best years.
  • 31. She was in charge of the Post during the publication of the Pentagon Papers in 1971 and the Watergate scandal, which led to President Richard Nixon's resignation. She was threatened for her role in revealing the Watergate scandal, but she didn't back down. In 2000, Graham was named one of the International Press Institute's 50 World Press Freedom Heroes.
  • 32. Takeaway: Be authentic. Graham received numerous threats during the Watergate Scandal, but she kept delivering honest info. Likewise, your audience expects you to be honest in your business.
  • 33. Smarty Pants #12 (1943 to present) Rosabeth Moss Kanter, US businesswoman How huge is the leap from studying communes to studying corporate America? Not very. After writing about life in communes, Kanter made the switch to studying the structure and management of corporations.
  • 34. Her book Men and Women of the Corporation (1977) documents "a bureaucratic corporate model that is about to be replaced." She has also written about what promotes corporate growth and what suppresses it (The Change Master: Innovation and Entrepreneurship in the American Corporation, 1984) and changing management strategies for future success (When Giants Learn to Dance, 1989)
  • 35. Her work has helped businesspeople better understand themselves and the corporations in which they work. Takeaway: Be curious about the world around you. Kanter did more than just look at business; she analyzed it.
  • 36. Smarty Pants #13 (born in 1955) Tim Berners-Lee, CERN physicist You can thank Berners-Lee for the fact that you're enjoying this slide show online. And for being able to email friends. And for, well… let's just thank him for inventing the World Wide Web.
  • 37. In 1990, he pitched the idea for an information management system. By Christmas the next year, he implemented the first successful communication between an HTTP client and server via the Internet. As far as the popularity of the Web, that speaks for itself! Takeaway: Dream big. Real big. And if your idea develops wings and starts flying, follow it and see where it goes.
  • 38. Smarty Pants #14 (1964 to present) Jeff Bezos, founder of Amazon.com In 1995, Bezos launched Amazon, an online bookstore. What was the first book it sold? Something entertaining? A summer read? No, it's Douglas Hofstadter's Fluid Concepts and Creative Analogies: Computer Models of the Fundamental Mechanisms of
  • 39. Thought. (Well, it's a fun read for the guys of "The Big Bang Theory" show.) Today, Amazon sells just about everything, which keeping with its goal "to be Earth's most customer-centric company where people can find and discover anything they want to buy online." Takeaway: Give your projects time to succeed. Amazon.com launched in 1995, but success came slowly (well, slowly in the
  • 40. minds of investors who wanted insta-success). Trust in your project, and be patient.
  • 41. Smarty Pants #15 (Hurly, 1997 to present; Chen, 1978 to present; Karim, 1979 to present) Chad Hurly, Steve Chen, and Jawed Karim, founders of YouTube YouTube might have started out with Jawed Karim uploading "Me at the Zoo," but it revolutionized the way we share and create videos.
  • 42. YouTube has come a long way from being the favorite place to upload videos of animal shenanigans. It now is home to countless educational videos, webinars, instructional videos, and, OK, clips of animal shenanigans. In 2012, a total of 72 hours of video are uploaded to YouTube every minute. Takeaway: Don't overcomplicate your product launch. The first video on YouTube is 19 seconds long. Jawed Karim gives on reason for liking elephants. That's it.
  • 43. Smarty Pants #16 (1955 to 2011) Steve Jobs, US businessman and technology visionary Known for being the father of Apple Computer (and all its life-altering products, such as the Macintosh, iPod and iPad), Steve Jobs was also a legendary speaker and pitchman. He was so persuasive that the term "reality distortion field" was dubbed to explain how he could get anyone to believe almost anything he told them.
  • 44. Jobs was also known for his belief of setting trends and creating want in consumers rather than creating products to serve consumers' need. Takeaway: Make up your own rules. Jobs didn't ask people what they wanted; he told them what they wanted. Sometimes, you have to thumb your nose at the rules like Steve Jobs did.
  • 45. Want to become a marketing smarty pants, too? Check out the wealth of marketing information at www.marketingprofs.com.