A look at why corporate efforts to spur more engagement in the workforce are not enough, and the importance of purpose and passion in driving lasting engagement.
3. Engaged employees are:
informed, motivated,
productive, loyal, even
passionate
(Happy) employees can also
be very effective advocates
for brand, company
Key engagement metrics
include:
Alignment with manager
Satisfaction with job
Likelihood to recommend job
Intent to stay or leave
4. THEORY
Engaged staff are better for a
company’s bottom line, culture
Companies can’t succeed without
informed, motivated employees
Disengaged staff erode business
performance, miss work, hurt
morale and drive away customers
Disengaged employees often
become vocal critics of company –
or negative ambassadors
STATS
Lost annual productivity in US due
to actively disengaged: $500+ billion
On average only 1/3 of staff
engaged, ~20% actively disengaged
Almost 90% of employers think staff
leave for more money (only 12% do)
Engaged employees are 87% less
likely to leave company than
disengaged staff
Organizations with highly engaged
workforce achieve 2X annual net
income of those lagging on
engagement
Sources: Gallup,TowersWatson, HayGroup,ACCOR
5. The world’s top-performing organizations understand that employee
engagement is a force that drives business outcomes.
Research shows that engaged employees are more productive employees.
They are more profitable, more customer-focused, safer, and more likely
to withstand temptations to leave the organization. In the best
organizations, employee engagement transcends a human resources
initiative — it is the way they do business.
Employee engagement is a strategic approach supported by tactics for
driving improvement and organizational change.The best performing
companies know that developing an employee engagement strategy and
linking it to the achievement of corporate goals will help them win in the
marketplace.
Gallup Consulting
7. Some companies are trying hard to engage their
employees. Others are more talk than action.
Whatever they are doing, on average their efforts
are not working.
33. If your employees hate the company…you’ve
got a serious problem
If your employees don’t care…you’ve got a
serious challenge
If your employees love the company…you’ve got an
amazing opportunity
34. So how do you ignite passion in your employees?
1.Hire for fit, not just skills
2.Promote your unique culture, brand
3.Communicate to inspire
4.Choose the right perks, programs
5.Recognize and reward values-based work
6.Lead with passion
7.Listen and involve
8.Foster advocacy
9.Let employees tell their story
10.Give them room to grow (and fail)
35. Employees are more likely to be feel valued – and
be happy - if they are recognized by their
manager and peers
THANK YOU
goes a long way…
38. So maybe you need to design and build your
company (and workforce)
for passion
39. Let’s make the best products
Let’s create a new category
Let’s reinvent the market
Let’s make a positive impact
Let’s create a legacy
Let’s change the world
TOGETHER
43. Employees being able to deliver on the brand promise is the price of entry.
Employees being motivated – even passionate – to live the brand is the real
goal, and a much higher bar.That requires sustained employee
engagement: alignment, productivity, initiative and loyalty.
44. Customers won’t believe
in your brand if your
employees don’t…
Believe in it
Act on it
Talk about it
Promote it
Defend it
Mobilize your employees to be your brand ambassadors
45. This presentation was partly inspired by the great book The Passion
Conversation and the folks at Brains on Fire.