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10-1 
CChhaapptteerr 1100 
AAccccoouunnttss RReecceeiivvaabbllee 
aanndd IInnvveennttoorryy 
MMaannaaggeemmeenntt
10-2 
AAccccoouunnttss RReecceeiivvaabbllee aanndd 
IInnvveennttoorryy MMaannaaggeemmeenntt 
 Credit and Collection 
Policies 
 Analyzing the Credit 
Applicant 
 Inventory Management and 
Control
10-3 
CCrreeddiitt aanndd CCoolllleeccttiioonn 
PPoolliicciieess ooff tthhee FFiirrmm 
(1) Average 
Collection Period 
(2) Bad-debt 
Losses 
QQuuaalliittyy ooff 
TTrraaddee AAccccoouunntt 
Length of 
Credit Period 
Possible Cash 
Discount 
Firm 
Collection 
Program
10-4 
CCrreeddiitt SSttaannddaarrddss 
CCrreeddiitt SSttaannddaarrddss -- The minimum quality 
of credit worthiness of a credit applicant 
that is acceptable to the firm. 
WWhhyy lloowweerr tthhee ffiirrmm’’ss ccrreeddiitt ssttaannddaarrddss?? 
The financial manager should continually 
lower the firm’s credit standards as long as 
profitability from the change exceeds the 
extra costs generated by the additional 
receivables.
10-5 
CCrreeddiitt SSttaannddaarrddss 
CCoossttss aarriissiinngg ffrroomm rreellaaxxiinngg 
ccrreeddiitt ssttaannddaarrddss 
 A larger credit department 
 Additional clerical work 
 Servicing additional accounts 
 Bad-debt losses 
 Opportunity costs
10-6 
EExxaammppllee ooff RReellaaxxiinngg 
CCrreeddiitt SSttaannddaarrddss 
BBaasskkeett WWoonnddeerrss iiss nnoott ooppeerraattiinngg aatt ffuullll ccaappaacciittyy 
aanndd wwaannttss ttoo ddeetteerrmmiinnee iiff aa rreellaaxxaattiioonn ooff tthheeiirr 
ccrreeddiitt ssttaannddaarrddss wwiillll eennhhaannccee pprrooffiittaabbiilliittyy.. 
 The firm is currently producing a single 
product with variable costs of $20 and selling 
price of $25. 
 Relaxing credit standards is not expected to 
affect current customer payment habits.
10-7 
EExxaammppllee ooff RReellaaxxiinngg 
CCrreeddiitt SSttaannddaarrddss 
 Additional annual credit sales of $120,000 and an 
average collection period for new accounts of 3 
months is expected. 
 The before-tax opportunity cost for each dollar of 
funds “tied-up” in additional receivables is 20%. 
IIggnnoorriinngg aannyy aaddddiittiioonnaall bbaadd--ddeebbtt lloosssseess 
tthhaatt mmaayy aarriissee,, sshhoouulldd BBaasskkeett WWoonnddeerrss 
rreellaaxx tthheeiirr ccrreeddiitt ssttaannddaarrddss??
10-8 
CCrreeddiitt aanndd CCoolllleeccttiioonn 
PPoolliicciieess ooff tthhee FFiirrmm 
(1) Average 
Collection Period 
(2) Bad-debt 
Losses 
Quality of 
Trade Account 
LLeennggtthh ooff 
CCrreeddiitt PPeerriioodd 
Possible Cash 
Discount 
Firm 
Collection 
Program
10-9 
CCrreeddiitt TTeerrmmss 
CCrreeddiitt TTeerrmmss -- Specify the length of time 
over which credit is extended to a customer 
and the discount, if any, given for early 
payment. For example, ““22//1100,, nneett 3300..”” 
CCrreeddiitt PPeerriioodd -- The total length of time over 
which credit is extended to a customer to 
pay a bill. For example, ““nneett 3300”” requires 
full payment to the firm within 30 days from 
the invoice date.
10-10 
EExxaammppllee ooff RReellaaxxiinngg 
tthhee CCrreeddiitt PPeerriioodd 
BBaasskkeett WWoonnddeerrss is considering changing its 
credit period from ““nneett 3300”” (which has resulted 
in 12 A/R “Turns” per year) to ““nneett 6600”” (which is 
expected to result in 6 A/R “Turns” per year). 
 The firm is currently producing a single product 
with variable costs of $20 and a selling price of 
$25. 
 Additional annual credit sales of $250,000 from 
new customers are forecasted, in addition to the 
current $2 million in annual credit sales.
10-11 
EExxaammppllee ooff RReellaaxxiinngg 
tthhee CCrreeddiitt PPeerriioodd 
 The before-tax opportunity cost for each dollar 
of funds “tied-up” in additional receivables is 
20%. 
IIggnnoorriinngg aannyy aaddddiittiioonnaall bbaadd--ddeebbtt lloosssseess 
tthhaatt mmaayy aarriissee,, sshhoouulldd BBaasskkeett WWoonnddeerrss 
rreellaaxx tthheeiirr ccrreeddiitt ppeerriioodd??
10-12 
CCrreeddiitt aanndd CCoolllleeccttiioonn 
PPoolliicciieess ooff tthhee FFiirrmm 
(1) Average 
Collection Period 
(2) Bad-debt 
Losses 
Quality of 
Trade Account 
Length of 
Credit Period 
PPoossssiibbllee CCaasshh 
DDiissccoouunntt 
Firm 
Collection 
Program
10-13 
CCrreeddiitt TTeerrmmss 
CCaasshh DDiissccoouunntt PPeerriioodd -- The period of time 
during which a cash discount can be taken for 
early payment. For example, ““22//1100”” allows a 
cash discount in the first 10 days from the 
invoice date. 
CCaasshh DDiissccoouunntt -- A percent (%) reduction in 
sales or purchase price allowed for early 
payment of invoices. For example, ““22//1100”” 
allows the customer to take a 2% cash discount 
during the cash discount period.
10-14 
EExxaammppllee ooff IInnttrroodduucciinngg 
aa CCaasshh DDiissccoouunntt 
A competing firm of Basket Wonders is 
considering changing the credit period from 
““nneett 6600”” (which has resulted in 6 A/R “Turns” 
per year) to ““22//1100,, nneett 6600..”” 
 Current annual credit sales of $5 million are 
expected to be maintained. 
 The firm expects 30% of its credit customers (in 
dollar volume) to take the cash discount and 
thus increase A/R “Turns” to 8.
10-15 
EExxaammppllee ooff IInnttrroodduucciinngg 
aa CCaasshh DDiissccoouunntt 
 The before-tax opportunity cost for each dollar 
of funds “tied-up” in additional receivables is 
20%. 
Ignoring any aaddddiittiioonnaall bbaadd--ddeebbtt lloosssseess 
tthhaatt mmaayy aarriissee,, sshhoouulldd tthhee ccoommppeettiinngg ffiirrmm 
iinnttrroodduuccee aa ccaasshh ddiissccoouunntt??
10-16 
CCrreeddiitt aanndd CCoolllleeccttiioonn 
PPoolliicciieess ooff tthhee FFiirrmm 
(1) Average 
Collection Period 
(2) Bad-debt 
Losses 
Quality of 
Trade Account 
Length of 
Credit Period 
Possible Cash 
Discount 
FFiirrmm 
CCoolllleeccttiioonn 
PPrrooggrraamm
10-17 
DDeeffaauulltt RRiisskk aanndd 
BBaadd--DDeebbtt LLoosssseess 
Present 
Policy Policy A Policy B 
Demand $2,400,000 $3,000,000 $3,300,000 
Incremental sales $ 600,000 $ 300,000 
Default losses 
Original sales 2% 
Incremental Sales 10% 18% 
Avg. Collection Pd. 
Original sales 1 month 
Incremental Sales 2 months 3 months
10-18 
CCoolllleeccttiioonn PPoolliiccyy 
aanndd PPrroocceedduurreess 
The firm should increase ccoolllleeccttiioonn 
eexxppeennddiittuurreess until the marginal 
reduction in bbaadd--ddeebbtt lloosssseess equals 
the marginal outlay to collect. 
CCoolllleeccttiioonn 
PPrroocceedduurreess 
 Letters 
 Phone calls 
 Personal visits 
 Legal action 
SSaattuurraattiioonn 
PPooiinntt 
CCoolllleeccttiioonn EExxppeennddiittuurreess 
BBaadd--DDeebbtt LLoosssseess
10-19 
AAnnaallyyzziinngg tthhee 
CCrreeddiitt AApppplliiccaanntt 
 Obtaining information on the 
credit applicant 
 Analyzing this information to 
determine the applicant’s 
creditworthiness 
 Making the credit decision
10-20 
SSoouurrcceess ooff IInnffoorrmmaattiioonn 
The company must weigh the aammoouunntt 
ooff iinnffoorrmmaattiioonn needed versus the ttiimmee 
aanndd eexxppeennssee rreeqquuiirreedd. 
 Financial statements 
 Credit ratings and reports 
 Bank checking 
 Trade checking 
 Company’s own experience
10-21 
CCrreeddiitt AAnnaallyyssiiss 
AA ccrreeddiitt aannaallyysstt iiss lliikkeellyy ttoo uuttiilliizzee 
iinnffoorrmmaattiioonn rreeggaarrddiinngg:: 
 the financial statements of the firm 
(ratio analysis) 
 the character of the company 
 the character of management 
 the financial strength of the firm 
 other individual issues specific to 
the firm
10-22 
IInnvveennttoorryy 
MMaannaaggeemmeenntt aanndd CCoonnttrrooll 
Inventories form a link between 
production and sale of a product. 
IInnvveennttoorryy ttyyppeess:: 
 Raw-materials inventory 
 Work-in-process inventory 
 In-transit inventory 
 Finished-goods inventory
10-23 
IInnvveennttoorryy 
MMaannaaggeemmeenntt aanndd CCoonnttrrooll 
IInnvveennttoorriieess pprroovviiddee fflleexxiibbiilliittyy 
ffoorr tthhee ffiirrmm iinn:: 
 Purchasing 
 Production scheduling 
 Efficient servicing of customer 
demands
10-24 
AApppprroopprriiaattee 
LLeevveell ooff IInnvveennttoorriieess 
HHooww ddooeess aa ffiirrmm ddeetteerrmmiinnee 
tthhee aapppprroopprriiaattee lleevveell ooff 
iinnvveennttoorriieess?? 
EEmmppllooyy aa ccoosstt--bbeenneeffiitt aannaallyyssiiss 
Compare the benefits of economies of 
production, purchasing, and product 
marketing against the cost of the 
additional investment in inventories.
10-25 
AABBCC MMeetthhoodd ooff 
IInnvveennttoorryy CCoonnttrrooll 
AABBCC mmeetthhoodd ooff 
iinnvveennttoorryy ccoonnttrrooll 
Method which controls 
expensive inventory 
items more closely than 
less expensive items. 
 Review “A” items 
most frequently 
 Review “B” and “C” 
items less rigorously 
and/or less frequently. 
00 1155 4455 110000 
CCuummuullaattiivvee PPeerrcceennttaaggee 
ooff IItteemmss iinn IInnvveennttoorryy 
110000 
9900 
7700 
CCuummuullaattiivvee PPeerrcceennttaaggee 
ooff IInnvveennttoorryy VVaalluuee 
AA 
BB 
CC
10-26 
HHooww MMuucchh ttoo OOrrddeerr?? 
TThhee ooppttiimmaall qquuaannttiittyy ttoo oorrddeerr 
ddeeppeennddss oonn:: 
Forecast usage 
Ordering cost 
Carrying cost 
OOrrddeerriinngg ccaann mmeeaann eeiitthheerr tthhee ppuurrcchhaassee oorr 
pprroodduuccttiioonn ooff tthhee iitteemm..
10-27 
TToottaall IInnvveennttoorryy CCoossttss 
TToottaall iinnvveennttoorryy ccoossttss ((TT)) == 
CC ((QQ // 22)) ++ OO ((SS // QQ)) 
TTIIMMEE 
QQ 
QQ // 22 
AAvveerraaggee 
IInnvveennttoorryy 
CC: Carrying costs per unit per period 
OO: Ordering costs per order 
SS: Total usage during the period 
IINNVVEENNTTOORRYY 
((iinn uunniittss))
10-28 
EEccoonnoommiicc OOrrddeerr QQuuaannttiittyy 
The quantity of an inventory item to order 
so that total inventory costs are minimized 
over the firm’s planning period. 
The EOQ or 
optimal 
quantity 
(Q*) is: 
QQ** == 
22 ((O)) ((SS)) 
CC
10-29 
EExxaammppllee ooff tthhee 
EEccoonnoommiicc OOrrddeerr QQuuaannttiittyy 
BBaasskkeett WWoonnddeerrss is attempting to determine the 
economic order quantity for fabric used in the 
production of baskets. 
 10,000 yards of fabric were used at a constant 
rate last period. 
 Each order represents an ordering cost of $200. 
 Carrying costs are $1 per yard over the 100-day 
planning period. 
WWhhaatt iiss tthhee eeccoonnoommiicc oorrddeerr qquuaannttiittyy??
10-30 
TToottaall IInnvveennttoorryy CCoossttss 
EEOOQQ ((QQ**)) rreepprreesseennttss tthhee mmiinniimmuumm 
ppooiinntt iinn ttoottaall iinnvveennttoorryy ccoossttss.. 
TToottaall IInnvveennttoorryy CCoossttss 
TToottaall CCaarrrryyiinngg CCoossttss 
TToottaall OOrrddeerriinngg CCoossttss 
QQ** OOrrddeerr SSiizzee ((QQ)) 
CCoossttss
10-31 
WWhheenn ttoo OOrrddeerr?? 
IIssssuueess ttoo ccoonnssiiddeerr:: 
LLeeaadd TTiimmee -- The length of time between the 
placement of an order for an inventory item and 
when the item is received in inventory. 
OOrrddeerr PPooiinntt -- The quantity to which inventory 
must fall in order to signal that an order must 
be placed to replenish an item. 
OOrrddeerr PPooiinntt (OOPP) = LLeeaadd ttiimmee X Daily usage
10-32 
EExxaammppllee ooff WWhheenn ttoo OOrrddeerr 
Julie Miller of BBaasskkeett WWoonnddeerrss has determined 
that it takes only 2 days to receive the order of 
fabric after the placement of the order. 
WWhheenn sshhoouulldd JJuulliiee oorrddeerr mmoorree ffaabbrriicc?? 
LLeeaadd ttiimmee == 22 ddaayyss 
DDaaiillyy uussaaggee == 1100,,000000 yyaarrddss // 110000 ddaayyss 
== 110000 yyaarrddss ppeerr ddaayy 
OOrrddeerr PPooiinntt == 22 ddaayyss xx 110000 yyaarrddss ppeerr ddaayy 
== 220000 yyaarrddss
10-33 
EExxaammppllee ooff WWhheenn ttoo OOrrddeerr 
EEccoonnoommiicc OOrrddeerr QQuuaannttiittyy ((QQ**)) 
00 1188 2200 3388 4400 
LLeeaadd 
TTiimmee 
22000000 
OOrrddeerr 
PPooiinntt 
220000 
UUNNIITTSS 
DDAAYYSS
10-34 
SSaaffeettyy SSttoocckk 
SSaaffeettyy SSttoocckk -- Inventory stock held in reserve 
as a cushion against uncertain demand (or 
usage) and replenishment lead time. 
Our previous example assumed certain demand 
and lead time. When demand and/or lead time are 
uncertain, then the order point is: 
OOrrddeerr PPooiinntt = 
(Avg. lead time x Avg. daily usage) + SSaaffeettyy ssttoocckk
10-35 
OOrrddeerr PPooiinntt 
wwiitthh SSaaffeettyy SSttoocckk 
00 1188 2200 3388 
22000000 
OOrrddeerr 
PPooiinntt 
440000 
UUNNIITTSS 
DDAAYYSS 
22220000 
SSaaffeettyy SSttoocckk 220000
10-36 
OOrrddeerr PPooiinntt 
wwiitthh SSaaffeettyy SSttoocckk 
UUNNIITTSS 
DDAAYYSS 
AAccttuuaall lleeaadd 
ttiimmee iiss 33 ddaayyss!! 
((aatt ddaayy 2211)) 
SSaaffeettyy SSttoocckk 
22220000 
22000000 
OOrrddeerr 
PPooiinntt 
440000 
220000 
00 1188 2211 
TThhee ffiirrmm ““ddiippss”” 
iinnttoo tthhee ssaaffeettyy ssttoocckk
10-37 
HHooww MMuucchh SSaaffeettyy SSttoocckk?? 
WWhhaatt iiss tthhee pprrooppeerr aammoouunntt ooff 
ssaaffeettyy ssttoocckk?? 
DDeeppeennddss oonn tthhee:: 
 Amount of uncertainty in inventory demand 
 Amount of uncertainty in the lead time 
 Cost of running out of inventory 
 Cost of carrying inventory
10-38 
JJuusstt--iinn--TTiimmee 
JJuusstt--iinn--TTiimmee -- An approach to inventory 
management and control in which inventories 
are acquired and inserted in production at the 
exact times they are needed. 
RReeqquuiirreemmeennttss ooff aappppllyyiinngg tthhiiss aapppprrooaacchh:: 
 A very accurate production and 
inventory information system 
 Highly efficient purchasing 
 Reliable suppliers 
 Efficient inventory-handling system
10-39 
SSuuppppllyy CChhaaiinn MMaannaaggeemmeenntt 
SSuuppppllyy CChhaaiinn MMaannaaggeemmeenntt ((SSCCMM)) – Managing 
the process of moving goods, services, and 
information from suppliers to end customers. 
 JIT inventory control is one link in SCM. 
 The internet has enhanced SCM and 
allows for many business-to-business 
(B2B) transactions 
 Competition through B2B auctions helps 
reduce firm costs – especially 
standardized items

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Receivable and inventory management

  • 1. 10-1 CChhaapptteerr 1100 AAccccoouunnttss RReecceeiivvaabbllee aanndd IInnvveennttoorryy MMaannaaggeemmeenntt
  • 2. 10-2 AAccccoouunnttss RReecceeiivvaabbllee aanndd IInnvveennttoorryy MMaannaaggeemmeenntt Credit and Collection Policies Analyzing the Credit Applicant Inventory Management and Control
  • 3. 10-3 CCrreeddiitt aanndd CCoolllleeccttiioonn PPoolliicciieess ooff tthhee FFiirrmm (1) Average Collection Period (2) Bad-debt Losses QQuuaalliittyy ooff TTrraaddee AAccccoouunntt Length of Credit Period Possible Cash Discount Firm Collection Program
  • 4. 10-4 CCrreeddiitt SSttaannddaarrddss CCrreeddiitt SSttaannddaarrddss -- The minimum quality of credit worthiness of a credit applicant that is acceptable to the firm. WWhhyy lloowweerr tthhee ffiirrmm’’ss ccrreeddiitt ssttaannddaarrddss?? The financial manager should continually lower the firm’s credit standards as long as profitability from the change exceeds the extra costs generated by the additional receivables.
  • 5. 10-5 CCrreeddiitt SSttaannddaarrddss CCoossttss aarriissiinngg ffrroomm rreellaaxxiinngg ccrreeddiitt ssttaannddaarrddss A larger credit department Additional clerical work Servicing additional accounts Bad-debt losses Opportunity costs
  • 6. 10-6 EExxaammppllee ooff RReellaaxxiinngg CCrreeddiitt SSttaannddaarrddss BBaasskkeett WWoonnddeerrss iiss nnoott ooppeerraattiinngg aatt ffuullll ccaappaacciittyy aanndd wwaannttss ttoo ddeetteerrmmiinnee iiff aa rreellaaxxaattiioonn ooff tthheeiirr ccrreeddiitt ssttaannddaarrddss wwiillll eennhhaannccee pprrooffiittaabbiilliittyy.. The firm is currently producing a single product with variable costs of $20 and selling price of $25. Relaxing credit standards is not expected to affect current customer payment habits.
  • 7. 10-7 EExxaammppllee ooff RReellaaxxiinngg CCrreeddiitt SSttaannddaarrddss Additional annual credit sales of $120,000 and an average collection period for new accounts of 3 months is expected. The before-tax opportunity cost for each dollar of funds “tied-up” in additional receivables is 20%. IIggnnoorriinngg aannyy aaddddiittiioonnaall bbaadd--ddeebbtt lloosssseess tthhaatt mmaayy aarriissee,, sshhoouulldd BBaasskkeett WWoonnddeerrss rreellaaxx tthheeiirr ccrreeddiitt ssttaannddaarrddss??
  • 8. 10-8 CCrreeddiitt aanndd CCoolllleeccttiioonn PPoolliicciieess ooff tthhee FFiirrmm (1) Average Collection Period (2) Bad-debt Losses Quality of Trade Account LLeennggtthh ooff CCrreeddiitt PPeerriioodd Possible Cash Discount Firm Collection Program
  • 9. 10-9 CCrreeddiitt TTeerrmmss CCrreeddiitt TTeerrmmss -- Specify the length of time over which credit is extended to a customer and the discount, if any, given for early payment. For example, ““22//1100,, nneett 3300..”” CCrreeddiitt PPeerriioodd -- The total length of time over which credit is extended to a customer to pay a bill. For example, ““nneett 3300”” requires full payment to the firm within 30 days from the invoice date.
  • 10. 10-10 EExxaammppllee ooff RReellaaxxiinngg tthhee CCrreeddiitt PPeerriioodd BBaasskkeett WWoonnddeerrss is considering changing its credit period from ““nneett 3300”” (which has resulted in 12 A/R “Turns” per year) to ““nneett 6600”” (which is expected to result in 6 A/R “Turns” per year). The firm is currently producing a single product with variable costs of $20 and a selling price of $25. Additional annual credit sales of $250,000 from new customers are forecasted, in addition to the current $2 million in annual credit sales.
  • 11. 10-11 EExxaammppllee ooff RReellaaxxiinngg tthhee CCrreeddiitt PPeerriioodd The before-tax opportunity cost for each dollar of funds “tied-up” in additional receivables is 20%. IIggnnoorriinngg aannyy aaddddiittiioonnaall bbaadd--ddeebbtt lloosssseess tthhaatt mmaayy aarriissee,, sshhoouulldd BBaasskkeett WWoonnddeerrss rreellaaxx tthheeiirr ccrreeddiitt ppeerriioodd??
  • 12. 10-12 CCrreeddiitt aanndd CCoolllleeccttiioonn PPoolliicciieess ooff tthhee FFiirrmm (1) Average Collection Period (2) Bad-debt Losses Quality of Trade Account Length of Credit Period PPoossssiibbllee CCaasshh DDiissccoouunntt Firm Collection Program
  • 13. 10-13 CCrreeddiitt TTeerrmmss CCaasshh DDiissccoouunntt PPeerriioodd -- The period of time during which a cash discount can be taken for early payment. For example, ““22//1100”” allows a cash discount in the first 10 days from the invoice date. CCaasshh DDiissccoouunntt -- A percent (%) reduction in sales or purchase price allowed for early payment of invoices. For example, ““22//1100”” allows the customer to take a 2% cash discount during the cash discount period.
  • 14. 10-14 EExxaammppllee ooff IInnttrroodduucciinngg aa CCaasshh DDiissccoouunntt A competing firm of Basket Wonders is considering changing the credit period from ““nneett 6600”” (which has resulted in 6 A/R “Turns” per year) to ““22//1100,, nneett 6600..”” Current annual credit sales of $5 million are expected to be maintained. The firm expects 30% of its credit customers (in dollar volume) to take the cash discount and thus increase A/R “Turns” to 8.
  • 15. 10-15 EExxaammppllee ooff IInnttrroodduucciinngg aa CCaasshh DDiissccoouunntt The before-tax opportunity cost for each dollar of funds “tied-up” in additional receivables is 20%. Ignoring any aaddddiittiioonnaall bbaadd--ddeebbtt lloosssseess tthhaatt mmaayy aarriissee,, sshhoouulldd tthhee ccoommppeettiinngg ffiirrmm iinnttrroodduuccee aa ccaasshh ddiissccoouunntt??
  • 16. 10-16 CCrreeddiitt aanndd CCoolllleeccttiioonn PPoolliicciieess ooff tthhee FFiirrmm (1) Average Collection Period (2) Bad-debt Losses Quality of Trade Account Length of Credit Period Possible Cash Discount FFiirrmm CCoolllleeccttiioonn PPrrooggrraamm
  • 17. 10-17 DDeeffaauulltt RRiisskk aanndd BBaadd--DDeebbtt LLoosssseess Present Policy Policy A Policy B Demand $2,400,000 $3,000,000 $3,300,000 Incremental sales $ 600,000 $ 300,000 Default losses Original sales 2% Incremental Sales 10% 18% Avg. Collection Pd. Original sales 1 month Incremental Sales 2 months 3 months
  • 18. 10-18 CCoolllleeccttiioonn PPoolliiccyy aanndd PPrroocceedduurreess The firm should increase ccoolllleeccttiioonn eexxppeennddiittuurreess until the marginal reduction in bbaadd--ddeebbtt lloosssseess equals the marginal outlay to collect. CCoolllleeccttiioonn PPrroocceedduurreess Letters Phone calls Personal visits Legal action SSaattuurraattiioonn PPooiinntt CCoolllleeccttiioonn EExxppeennddiittuurreess BBaadd--DDeebbtt LLoosssseess
  • 19. 10-19 AAnnaallyyzziinngg tthhee CCrreeddiitt AApppplliiccaanntt Obtaining information on the credit applicant Analyzing this information to determine the applicant’s creditworthiness Making the credit decision
  • 20. 10-20 SSoouurrcceess ooff IInnffoorrmmaattiioonn The company must weigh the aammoouunntt ooff iinnffoorrmmaattiioonn needed versus the ttiimmee aanndd eexxppeennssee rreeqquuiirreedd. Financial statements Credit ratings and reports Bank checking Trade checking Company’s own experience
  • 21. 10-21 CCrreeddiitt AAnnaallyyssiiss AA ccrreeddiitt aannaallyysstt iiss lliikkeellyy ttoo uuttiilliizzee iinnffoorrmmaattiioonn rreeggaarrddiinngg:: the financial statements of the firm (ratio analysis) the character of the company the character of management the financial strength of the firm other individual issues specific to the firm
  • 22. 10-22 IInnvveennttoorryy MMaannaaggeemmeenntt aanndd CCoonnttrrooll Inventories form a link between production and sale of a product. IInnvveennttoorryy ttyyppeess:: Raw-materials inventory Work-in-process inventory In-transit inventory Finished-goods inventory
  • 23. 10-23 IInnvveennttoorryy MMaannaaggeemmeenntt aanndd CCoonnttrrooll IInnvveennttoorriieess pprroovviiddee fflleexxiibbiilliittyy ffoorr tthhee ffiirrmm iinn:: Purchasing Production scheduling Efficient servicing of customer demands
  • 24. 10-24 AApppprroopprriiaattee LLeevveell ooff IInnvveennttoorriieess HHooww ddooeess aa ffiirrmm ddeetteerrmmiinnee tthhee aapppprroopprriiaattee lleevveell ooff iinnvveennttoorriieess?? EEmmppllooyy aa ccoosstt--bbeenneeffiitt aannaallyyssiiss Compare the benefits of economies of production, purchasing, and product marketing against the cost of the additional investment in inventories.
  • 25. 10-25 AABBCC MMeetthhoodd ooff IInnvveennttoorryy CCoonnttrrooll AABBCC mmeetthhoodd ooff iinnvveennttoorryy ccoonnttrrooll Method which controls expensive inventory items more closely than less expensive items. Review “A” items most frequently Review “B” and “C” items less rigorously and/or less frequently. 00 1155 4455 110000 CCuummuullaattiivvee PPeerrcceennttaaggee ooff IItteemmss iinn IInnvveennttoorryy 110000 9900 7700 CCuummuullaattiivvee PPeerrcceennttaaggee ooff IInnvveennttoorryy VVaalluuee AA BB CC
  • 26. 10-26 HHooww MMuucchh ttoo OOrrddeerr?? TThhee ooppttiimmaall qquuaannttiittyy ttoo oorrddeerr ddeeppeennddss oonn:: Forecast usage Ordering cost Carrying cost OOrrddeerriinngg ccaann mmeeaann eeiitthheerr tthhee ppuurrcchhaassee oorr pprroodduuccttiioonn ooff tthhee iitteemm..
  • 27. 10-27 TToottaall IInnvveennttoorryy CCoossttss TToottaall iinnvveennttoorryy ccoossttss ((TT)) == CC ((QQ // 22)) ++ OO ((SS // QQ)) TTIIMMEE QQ QQ // 22 AAvveerraaggee IInnvveennttoorryy CC: Carrying costs per unit per period OO: Ordering costs per order SS: Total usage during the period IINNVVEENNTTOORRYY ((iinn uunniittss))
  • 28. 10-28 EEccoonnoommiicc OOrrddeerr QQuuaannttiittyy The quantity of an inventory item to order so that total inventory costs are minimized over the firm’s planning period. The EOQ or optimal quantity (Q*) is: QQ** == 22 ((O)) ((SS)) CC
  • 29. 10-29 EExxaammppllee ooff tthhee EEccoonnoommiicc OOrrddeerr QQuuaannttiittyy BBaasskkeett WWoonnddeerrss is attempting to determine the economic order quantity for fabric used in the production of baskets. 10,000 yards of fabric were used at a constant rate last period. Each order represents an ordering cost of $200. Carrying costs are $1 per yard over the 100-day planning period. WWhhaatt iiss tthhee eeccoonnoommiicc oorrddeerr qquuaannttiittyy??
  • 30. 10-30 TToottaall IInnvveennttoorryy CCoossttss EEOOQQ ((QQ**)) rreepprreesseennttss tthhee mmiinniimmuumm ppooiinntt iinn ttoottaall iinnvveennttoorryy ccoossttss.. TToottaall IInnvveennttoorryy CCoossttss TToottaall CCaarrrryyiinngg CCoossttss TToottaall OOrrddeerriinngg CCoossttss QQ** OOrrddeerr SSiizzee ((QQ)) CCoossttss
  • 31. 10-31 WWhheenn ttoo OOrrddeerr?? IIssssuueess ttoo ccoonnssiiddeerr:: LLeeaadd TTiimmee -- The length of time between the placement of an order for an inventory item and when the item is received in inventory. OOrrddeerr PPooiinntt -- The quantity to which inventory must fall in order to signal that an order must be placed to replenish an item. OOrrddeerr PPooiinntt (OOPP) = LLeeaadd ttiimmee X Daily usage
  • 32. 10-32 EExxaammppllee ooff WWhheenn ttoo OOrrddeerr Julie Miller of BBaasskkeett WWoonnddeerrss has determined that it takes only 2 days to receive the order of fabric after the placement of the order. WWhheenn sshhoouulldd JJuulliiee oorrddeerr mmoorree ffaabbrriicc?? LLeeaadd ttiimmee == 22 ddaayyss DDaaiillyy uussaaggee == 1100,,000000 yyaarrddss // 110000 ddaayyss == 110000 yyaarrddss ppeerr ddaayy OOrrddeerr PPooiinntt == 22 ddaayyss xx 110000 yyaarrddss ppeerr ddaayy == 220000 yyaarrddss
  • 33. 10-33 EExxaammppllee ooff WWhheenn ttoo OOrrddeerr EEccoonnoommiicc OOrrddeerr QQuuaannttiittyy ((QQ**)) 00 1188 2200 3388 4400 LLeeaadd TTiimmee 22000000 OOrrddeerr PPooiinntt 220000 UUNNIITTSS DDAAYYSS
  • 34. 10-34 SSaaffeettyy SSttoocckk SSaaffeettyy SSttoocckk -- Inventory stock held in reserve as a cushion against uncertain demand (or usage) and replenishment lead time. Our previous example assumed certain demand and lead time. When demand and/or lead time are uncertain, then the order point is: OOrrddeerr PPooiinntt = (Avg. lead time x Avg. daily usage) + SSaaffeettyy ssttoocckk
  • 35. 10-35 OOrrddeerr PPooiinntt wwiitthh SSaaffeettyy SSttoocckk 00 1188 2200 3388 22000000 OOrrddeerr PPooiinntt 440000 UUNNIITTSS DDAAYYSS 22220000 SSaaffeettyy SSttoocckk 220000
  • 36. 10-36 OOrrddeerr PPooiinntt wwiitthh SSaaffeettyy SSttoocckk UUNNIITTSS DDAAYYSS AAccttuuaall lleeaadd ttiimmee iiss 33 ddaayyss!! ((aatt ddaayy 2211)) SSaaffeettyy SSttoocckk 22220000 22000000 OOrrddeerr PPooiinntt 440000 220000 00 1188 2211 TThhee ffiirrmm ““ddiippss”” iinnttoo tthhee ssaaffeettyy ssttoocckk
  • 37. 10-37 HHooww MMuucchh SSaaffeettyy SSttoocckk?? WWhhaatt iiss tthhee pprrooppeerr aammoouunntt ooff ssaaffeettyy ssttoocckk?? DDeeppeennddss oonn tthhee:: Amount of uncertainty in inventory demand Amount of uncertainty in the lead time Cost of running out of inventory Cost of carrying inventory
  • 38. 10-38 JJuusstt--iinn--TTiimmee JJuusstt--iinn--TTiimmee -- An approach to inventory management and control in which inventories are acquired and inserted in production at the exact times they are needed. RReeqquuiirreemmeennttss ooff aappppllyyiinngg tthhiiss aapppprrooaacchh:: A very accurate production and inventory information system Highly efficient purchasing Reliable suppliers Efficient inventory-handling system
  • 39. 10-39 SSuuppppllyy CChhaaiinn MMaannaaggeemmeenntt SSuuppppllyy CChhaaiinn MMaannaaggeemmeenntt ((SSCCMM)) – Managing the process of moving goods, services, and information from suppliers to end customers. JIT inventory control is one link in SCM. The internet has enhanced SCM and allows for many business-to-business (B2B) transactions Competition through B2B auctions helps reduce firm costs – especially standardized items