This document discusses the key principles of effective sales from the perspective of "The One Minute Salesperson". It emphasizes focusing on the needs and feelings of customers, caring about helping people get what they want with minimal risk, and following up after sales to confirm customer satisfaction and obtain referrals. Some highlights include spending time to understand customers, asking questions to identify their reasons for wanting a product, visualizing a positive outcome before sales, and setting concise goals that can be reviewed in one minute. The overall message is that sales success comes from caring about solving customers' problems rather than just making a sale.
6. The legendary salesperson
called by some “The One Minute $alesperson”
“Almost everyone, in every walk of life
who succeeded was really an
effective sales person”
7. Person based approach
• Behind every sale is a PERSON
Seller or Buyer
Selling to others or selling to me
8. Key Minute in doing sales
FINDING
Purpose ≠ Goals
Finding is simple but learning is
another different story.
*Invest yourself in finding the key minute and crystalize it clear. It’s a
lesson of wonderful paradox.
9. Then Start Selling on Purpose
“My selling purpose is to help get the good feelings they
want about what they bought and about themselves.”
- One Minute $alesperson
2 Level:
1. Doing sales routine consciously on purpose.
2. Caring about people to get what they want to get.
10. Before the sale
“Whenever I am successful
I know I have chosen, consciously or unconsciously,
to use the positive thoughts that created my success”
11. The One Minute Rehearsal
Step 1
WALK IN THE OTHER PERSON’S SHOES
Before I can walk in another person’s shoes, I must first take off my
own.
Customer orientation
Step 2
Study features & advantages of what you sell to solve problems.
Know your product/service
Step 3
Visualize a happy ending.
Power of positive thinking
Key Minutes Before the Sales
12. During the sales
People don’t buy services, products or
ideas. They buy how they imagine using
them will make them feel.
13. • People hate to be sold anything but they love to buy. I sell the
way I and the other person like to buy. I invest time as a
PERSON.
• People buy for their reasons, not salesperson’s. I ask ‘HAVE’
question and ‘WANT’ question.
• When I want to remember how to sell, I simply recall how I
and other people like to buy. The other person closes the
sale when he sees he gets the maximum benefits with the
minimum personal risk.
• The difference is the problem. I listen and I repeat back
what I have heard to relate with solution to the problem.
• I honestly relate my service, product or idea only to what
the other person wants to feel. Identify needs and not
create needs.
Key Minutes During the Sales
14. After the Sale
“After I sell On Purpose,
people feel pleased about
what they bought and
with themselves.”
15. Key Minutes After the Sales
Happy customers give me
invaluable
REFERRALS!
• Follow up people after sale
• Confirm if they are happy
• If not, help make things right
• When pleased, praise their buying decision
• Provide some added value
• Ask for active referrals
16. Self Managed Selling
“Self-Managed Selling
first helps me realize
how good I already am
and then it lets me enjoy
becoming even better!”
18. My One Minute Manager
Set One Minute Goals
Give One Minute Praising
Apply My One Minute Reprimand
Adapt One Self-Management
19. • I write out my goals in less 250 words as though they
are real
• I read and reread them in one minutes
• I see them as already achieved each time I read.
Set One Minute Goals
PARADOX means:
a statement or proposition that, despite sound (or apparently sound) reasoning from acceptable premises, leads to a conclusion that seems senseless, logically unacceptable, or self-contradictory.
"a potentially serious conflict between quantum mechanics and the general theory of relativity known as the information paradox"
a seemingly absurd or self-contradictory statement or proposition that when investigated or explained may prove to be well founded or true.
"in a paradox, he has discovered that stepping back from his job has increased the rewards he gleans from it"
synonyms:contradiction, contradiction in terms, self-contradiction, inconsistency,incongruity; More
a situation, person, or thing that combines contradictory features or qualities.
"the mingling of deciduous trees with elements of desert flora forms a fascinating ecological paradox"
Reprimand means:
In this question, reprimand is a verb that means to rebuke formally. If you're reprimanded, someone in authority speaks to you in an angry way because you've done something wrong