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Communication Strategy
Strategic Public Relations for
Archaeological Open-Air Museums
WP7- Communication and Dissemination
Magdalena A. Zielińska
EXARC
25 October 2013
2
PR manual
The objective of this little guide is to raise
awareness and improve marketing and
communication strategies for archaeological
open-air museums.
Questionnaire results from OpenArch Partners
are highlighted throughout the manual.
3
PR manual – Content
1. People Matter
2. Digital PR
Public Relations (PR)
Search Engine Marketing
Social Media
3. Film & Video
4. Combining Social Media and Print Marketing
5. Print Marketing
Printed Material versus Promotional Products
Press Releases, Adverts and Advertorials
Presentations & Publications
6. How to organise an (international) Event
4
PR manual – Content
 Preface by an SEO / PR of a big museum
 Personal stories from AOAMs about PR and
their experiences
 Tips & Tricks
 Do’s & Don’t’s
 Checklist for larger events
 And much more
5
A4 size
Full colour
Up to 60 pages
PR manual
6
PR manual – Questionnaire
Does your PR person speak English? Any other languages?
0
1
2
3
4
5
StFagans
AÖZA
Archeon
Viminacium
Foteviken
Hunebedcentrum
Kierikki
Calafell
ParcoMontale
Universityof
Exeter
EXARC
Polish
Italian
Swedish
German
Danish
French
English
7
PR manual
People Matter A museum might be
wonderfully located, have a great
program of events but it are the staff
who count for the real experience.
8
PR manual
Digital PR =
PR + Search Engine Marketing + Social Media
People receive an enormous amount of information
every minute – we need to break through this river
of data and stand out with our message so it gets
picked up. This requires strategic thinking and
integrated execution. When you master these three
disciplines, you will be much more visible.
9
PR manual
Search Engine Marketing
The centre of the universe is not your
website, or your museum.
The centre of the universe is Google.
Create a flexible content framework so that new ideas and
opportunities can be evaluated quickly. For any media your content
should reflect the keywords in a relevant way and be interesting,
valuable and shareable. The marketing (SEM) using search engines
is a matter of using the search engines with the goal of promoting
your website.
10
PR manual – Questionnaire
When did you develop your latest website? Help of SEO specialist ?
8
1
2
In the previous 3 years
3 - 5 years ago
More then 5 years ago
Three of the 11 partners used
help of a SEO specialist when
building a website.
11
PR manual
Search Engine Marketing
Can you state your mission and goal in just
a few sentences? What single message you
want people to have learned from your
museum?
0
1
2
3
4
5
6
7
8
9
StFagans
AÖZA
Archeon
Viminacium
Foteviken
Hunebedcentrum
Kierikki
Calafell
ParcoMontale
Universityof
Exeter
EXARC
Tumblr
Hyves
Instagram
Google+
Flickr
LinkedIn
Blog
Twitter
YouTube / Vimeo
Facebook
12
PR manual – Questionnaire
Are you active on social media? Which ones?
13
PR manual – Questionnaire
Are you active on social media?
How active are you?
3 times a day… Once a day… twice a week… every week… twice a
month… once… ?
Are you only posting “your story”? Or do you also go into dialogue?
14
PR manual
Social Media
DON’T: Autoforwarding of other people’s
messages
DON’T: Autoposting and automatic linking
between your Facebook and Twitter
DO: Your website content must be easily
shared by your users on these social media
15
PR manual – Questionnaire
Who is taking care of the Social Media for you?
8
1
1 Own staff
Own staff AND volunteers
Externals / volunteers
Note: Viminacium does not use
Social Media
16
PR manual
Film & Video
It is always good to have a good advertising
type of video showing everything your
museum can give. This requires a more
professional filmer than a simple video
showing the experiences of one of your
visitors.
17
PR manual
Film & Video
18
PR manual
Combining
Social Media
and Print
Marketing
19
PR manual
Print Marketing
DO: Spell check everything
DO: Essential museum information
DO: Less is more
DO: Compare printers
DO: Quality matters
20
PR manual
Print Marketing
Posters /
banners need
less words then
flyers.
21
PR manual – Questionnaire
What promotional materials do you use?
0
1
2
3
4
5
6
7
8
9
10
StFagans
AÖZA
Archeon
Viminacium
Foteviken
Hunebedcentrum
Kierikki
Calafell
ParcoMontale
Universityof
Exeter
EXARC
mousemats
bags
replicas of finds
place mats
magnets
USB sticks
calendars
pins
mugs
stickers
pens
T-shirts
postcards
22
PR manual
Print Marketing
5
4
2
(almost) Weekly
On bigger occasions
Never
23
PR manual – Questionnaire
How often do you send press releases? How many published?
Of those who sent Press Releases
regularly, almost all claim that they are
published "in one or the other media".
24
PR manual
How to organise an event
 Produce a schedule and try to stick to it!
 Invite VIPs – well known celebrities – it will
assure that you are published in the (local) press.
 Start early enough and make sure you have
enough people to help you out.
 Make a press release that journalists can just
copy/paste. They are lazy!
 Onderpromise and Overdeliver
Slide Show
WP7- Communication and Dissemination
Magdalena A. Zielińska
EXARC
25 October 2013
26
27
28
Thank you

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PR and Communication Strategy - OpenArch Conference, Albersdorf 2013

  • 1. Communication Strategy Strategic Public Relations for Archaeological Open-Air Museums WP7- Communication and Dissemination Magdalena A. Zielińska EXARC 25 October 2013
  • 2. 2 PR manual The objective of this little guide is to raise awareness and improve marketing and communication strategies for archaeological open-air museums. Questionnaire results from OpenArch Partners are highlighted throughout the manual.
  • 3. 3 PR manual – Content 1. People Matter 2. Digital PR Public Relations (PR) Search Engine Marketing Social Media 3. Film & Video 4. Combining Social Media and Print Marketing 5. Print Marketing Printed Material versus Promotional Products Press Releases, Adverts and Advertorials Presentations & Publications 6. How to organise an (international) Event
  • 4. 4 PR manual – Content  Preface by an SEO / PR of a big museum  Personal stories from AOAMs about PR and their experiences  Tips & Tricks  Do’s & Don’t’s  Checklist for larger events  And much more
  • 5. 5 A4 size Full colour Up to 60 pages PR manual
  • 6. 6 PR manual – Questionnaire Does your PR person speak English? Any other languages? 0 1 2 3 4 5 StFagans AÖZA Archeon Viminacium Foteviken Hunebedcentrum Kierikki Calafell ParcoMontale Universityof Exeter EXARC Polish Italian Swedish German Danish French English
  • 7. 7 PR manual People Matter A museum might be wonderfully located, have a great program of events but it are the staff who count for the real experience.
  • 8. 8 PR manual Digital PR = PR + Search Engine Marketing + Social Media People receive an enormous amount of information every minute – we need to break through this river of data and stand out with our message so it gets picked up. This requires strategic thinking and integrated execution. When you master these three disciplines, you will be much more visible.
  • 9. 9 PR manual Search Engine Marketing The centre of the universe is not your website, or your museum. The centre of the universe is Google. Create a flexible content framework so that new ideas and opportunities can be evaluated quickly. For any media your content should reflect the keywords in a relevant way and be interesting, valuable and shareable. The marketing (SEM) using search engines is a matter of using the search engines with the goal of promoting your website.
  • 10. 10 PR manual – Questionnaire When did you develop your latest website? Help of SEO specialist ? 8 1 2 In the previous 3 years 3 - 5 years ago More then 5 years ago Three of the 11 partners used help of a SEO specialist when building a website.
  • 11. 11 PR manual Search Engine Marketing Can you state your mission and goal in just a few sentences? What single message you want people to have learned from your museum?
  • 13. 13 PR manual – Questionnaire Are you active on social media? How active are you? 3 times a day… Once a day… twice a week… every week… twice a month… once… ? Are you only posting “your story”? Or do you also go into dialogue?
  • 14. 14 PR manual Social Media DON’T: Autoforwarding of other people’s messages DON’T: Autoposting and automatic linking between your Facebook and Twitter DO: Your website content must be easily shared by your users on these social media
  • 15. 15 PR manual – Questionnaire Who is taking care of the Social Media for you? 8 1 1 Own staff Own staff AND volunteers Externals / volunteers Note: Viminacium does not use Social Media
  • 16. 16 PR manual Film & Video It is always good to have a good advertising type of video showing everything your museum can give. This requires a more professional filmer than a simple video showing the experiences of one of your visitors.
  • 19. 19 PR manual Print Marketing DO: Spell check everything DO: Essential museum information DO: Less is more DO: Compare printers DO: Quality matters
  • 20. 20 PR manual Print Marketing Posters / banners need less words then flyers.
  • 21. 21 PR manual – Questionnaire What promotional materials do you use? 0 1 2 3 4 5 6 7 8 9 10 StFagans AÖZA Archeon Viminacium Foteviken Hunebedcentrum Kierikki Calafell ParcoMontale Universityof Exeter EXARC mousemats bags replicas of finds place mats magnets USB sticks calendars pins mugs stickers pens T-shirts postcards
  • 23. 5 4 2 (almost) Weekly On bigger occasions Never 23 PR manual – Questionnaire How often do you send press releases? How many published? Of those who sent Press Releases regularly, almost all claim that they are published "in one or the other media".
  • 24. 24 PR manual How to organise an event  Produce a schedule and try to stick to it!  Invite VIPs – well known celebrities – it will assure that you are published in the (local) press.  Start early enough and make sure you have enough people to help you out.  Make a press release that journalists can just copy/paste. They are lazy!  Onderpromise and Overdeliver
  • 25. Slide Show WP7- Communication and Dissemination Magdalena A. Zielińska EXARC 25 October 2013
  • 26. 26
  • 27. 27