A ppt for first year B.E. students of Communication Skills (CS).

3. Process of Communication

4. Purpose of Communication
 Sharing our ideas, thoughts
 Making ourselves
understood
 Reaching decisions
 Engaging in discussions

5. What is Communication ?
 Communication is a process of transmitting
information, ideas and attitudes from one
person to another.
 Communication is the process of meaningful
interaction among human being.

6. The Elements of Communication Process
 Sender
 Encode
 Channel
 Decode
 Receiver
 Feedback

7. Sender
 Sender is person who send the message.
 A sender make use of symbols to conveys
the message and produce the required
response.
 Ex :-
A Teacher is teaching to the students
Here teacher is a sender of message.

8. Encoding
 Encoding is way in which form sender send
the message to the receivers.
 Changing ideas into symbols + organizing into a
message (Encoding)
 Ex- Written medium is chosen when a message
has to be conveyed to a small group of people,
while an oral medium is chosen when
spontaneous feedback is required from the
recipient as misunderstanding are cleared then
and there.

9. Encoding

10. Channel
 Channel is medium through which transfer of
message take place between sender and
receiver.
 It may be through telephone, Face to face
conversation as well as non verbal like e-mail
and text messaging .

11. Decoding
 Decoding is reverse of encoding.
 It is the receiving end of communication. This
stage is as just important as encoding.
 It is the understanding of message by
receiver.

12. Receiver
 Receiver is the person to whom sender has
send the message.
 The decoding of message is depend upon
receiver and its vocabulary of understanding
the message.

13. Feedback
 Without feedback communication process is
incomplete.
 It helps the sender to understand that
receiver has got the message and he has
properly decode it.
 Feedback may be in verbal form or non
verbal form.

14. Successful Communication