TEDX Toulon slides (20 June 2014) about emotions at work. From Airbus to SAP, in 15 years of coaching and training executives in international settings, Stéphanie has been constantly confronted with emotions management issues. Whether in crisis management or in everyday work life, emotions are a real issue and we learn to suppress them, the larger the organisation gets or the more pressured the markets become. This strategy is often reinforced by the rapid turnover of management and the pressure of financial metrics. Its only weakness is: it is not efficient.

1. Emotions
at Work
TEDx Toulon 2014
!
Stéphanie MITRANO
@SMmerkapt

2. We live everyday in two worlds.

3. Private world…

4. Professional world…

5. Transitions, Sas, Rituals…

6. Transitions, Sas, Rituals…

7. !
« Casual Friday was cancelled
after Adrian took it too far. »

8. What attitude to adopt?

9. Turtleneck Issey Miyake
Jeans Levi’”⁹s 501
New Balance 992
299 €
!
!
* Tablette not included

11. Assertive
Detached
Audacious
Charismatic
Autonomous
Cold blooded
Self-confident
Results Oriented
Performance control
Influencing his teams
High Tolerance to stress
Employee of the month

12. … are individuals who do
not care about what people
think of them and
manipulate them to achieve
their own goals.
Robert D. Hare’”⁹s scale
« The Mask of Sanity » Hervey Cleckley
« The Triarchic Model » Christopher J. Patrick et al.
Psychopath

13. PsychopathEmployee of the month

14. Except that…

15. The Neurons that Shaped Civilization - TEDIndia 2009
« … this neuron is
adopting another
person’”⁹s point of
view… it’”⁹s almost as
though it’”⁹s performing
a virtual reality
simulation of the other
person’”⁹s action. »
!
Vilayanur S.
RAMACHANDRAN

16. Humans Inside

17. So What?

18. Emotional Intelligence vs. IQ
!
Daniel GOLEMAN

19. The Power of Vulnerability - TEDxHouston 2010
Listening to Shame - TED2012
« I just told 500 people that I
became a researcher to avoid
vulnerability. And when being
vulnerability emerged from my
data, as absolutely essential to
whole-hearted living, I told these
500 people that I had a
breakdown. »
!
Brené BROWN

20. Manager
Emotions

21. Driving
Change

22. Solving
Conflicts

23. Storytelling
& pitch

24. Would I rather be feared or loved?
Easy, both. I want people to be
afraid of how much they love me.
!
Michael SCOTT

25. Thanks!
Photos by…
Apple Inc.
Dexter, Showtime
LEGO Group
The Office, NBC
The Social Network, David Fincher
Upside Down, Juan Solanas
Emotions
at Work
!
TEDx Toulon 2014!
!
Stéphanie MITRANO
@SMmerkapt