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UP121
The Future of your Desktop - Trends
in Enterprise Mash-Up, Collaboration
and Social Networking




Matthias Zeller, Group Product Manager
Adobe Systems
Setting Expectations


  What we will cover today
         Business challenges which trigger the need for new business user
         applications
         Considerations when planning to implement a new productivity desktop
         Building blocks of Enterprise Apps 2.0
         Adobe Genesis – A new approach for the knowledge worker desktop

  What we will NOT cover today
         Implementation of SAP software (SAP Portal, etc.)
         Developer level discussion of Enterprise 2.0 technologies
         In-depth discussion of Adobe technology like SAP Interactive Forms by
          Adobe, Adobe Connect, Adobe Acrobat and Adobe Flex




© SAP 2008 / SAP TechEd 08 / UP121 Page 2
Challenges Today



               Silos of enterprise applications, web applications and
               documents

               Finding information in context of the current task

               Finding experts

               Engaging users

               Helping end users help themselves

               Engage external communities


© SAP 2008 / SAP TechEd 08 / UP121 Page 3
Trends



         Usage of Web 2.0 sites like Facebook, LinkedIn, Twitter and
         others drives demand for social software in the Enterprise
         Connected “Generation Y” entering the workforce

         Adoption of SaaS based applications by business
         departments without the involvement of IT is increasing

         Involvement of end-users when selecting new IT investments
          is increasing

         Expectations on application usability and experience is
         increasing


© SAP 2008 / SAP TechEd 08 / UP121 Page 4
Generation Y - Survey of 7,705 College
  Students in the US*


         97% own a computer

         94% own a cell phone

         76% use Instant Messaging and social networking sites.

         34% use websites as their primary source of news

         28% author a blog and 44% read blogs

         97% have downloaded music and other media using peer-to-peer file
          sharing

         75% of college students have a Facebook account


      * Junco, Reynol; Mastrodicasa, Jeanna (2007-03-29). Connecting to the Net.Generation:
      What Higher Education Professionals Need to Know About Today's Students
© SAP 2008 / SAP TechEd 08 / UP121 Page 5
Key Aspects of the Enterprise User Interface*


            Richness


            Pervasiveness


            Continuity


            Context


            Personal Portals


    * See also AMR Research – The Future of the Enterprise User Interface, March 2007
© SAP 2008 / SAP TechEd 08 / UP121 Page 6
Consider When Planning*


         Successful communities do not form spontaneously after
         social software tools are installed

         Most successful public social web sites started with a defined
         purpose and limited scope
         Create business use cases and define the minimal needs of
         the target users

         What is in it for the user?

         What is in it for the business?

         Adoption is the #1 goal
    * See also Gartner - Seven Key Characteristics of a Good Purpose for Social Software,
    July 2008
© SAP 2008 / SAP TechEd 08 / UP121 Page 7
Four Building Blocks of Enterprise Apps 2.0




© SAP 2008 / SAP TechEd 08 / UP121 Page 8
Community Collaboration



   Tools
            Wiki
            Blogs
            Forums


   Vendors*
            Jive
            Socialtext
            Microsoft
            IBM

          * See also Gartner Magic Quadrant for Team Collaboration and Social Software
© SAP 2008 / SAP TechEd 08 / UP121 Page 9
Trend: Micro Blogging


  Twitter / Summize
      Community Conversation

      Rapid adoption > 2 Mio. Users

      Open APIs

      Developer ecosystem




  Enterprise Social Media Experiment (ESME)
      SAP Community Project
      Enterprise Social Messaging tool based on
      SAP NetWeaver




© SAP 2008 / SAP TechEd 08 / UP121 Page 10
Real-Time Collaboration


       Example: Adobe Connect
           Screen Sharing
           Chat
           VOIP and Video
           White Boarding
           Polls




                                             Example: Adobe Buzzword (Acrobat.com)
                                              Web-based word processor

                                              Collaborative reviews

                                              Collaborative editing

                                              Available from any computer without install


© SAP 2008 / SAP TechEd 08 / UP121 Page 11
Social Networking

         LinkedIn, Facebook
         Company Directory
         Adobe KiTN (Knowledge Transfer Network)




© SAP 2008 / SAP TechEd 08 / UP121 Page 12
Rich Internet Apps


 Advantages of Adobe Flex:
     Engaging

     Interactive

     Consistency

     Free, open source SDK

     Developer productivity


 Other RIA technologies
     Ajax

     MS Silverlight




© SAP 2008 / SAP TechEd 08 / UP121 Page 13
Rich Internet Apps on the Desktop


  Adobe AIR runtime lets developers use proven web technologies (Flex, Flash, AJAX) to build
  rich Internet applications that deploy to the desktop and run across operating systems

  Benefits:
      Convenience

      Performance

      Persistence

      Desktop integration

      Online Offline




  Examples: SAP Spend Analytics, eBay Desktop, Twhirl
© SAP 2008 / SAP TechEd 08 / UP121 Page 14
Mash-up


  A quot;mashupquot; application is a new application created by composing capabilities from
  two or more existing systems (or portions thereof)*
      Initial Mash-ups concepts were consumer focused
      Major use case: Integration with Google Maps
      Tools include MS Popfly and Yahoo Pipes

  Mash-up concepts are reaching the enterprise

  Empower business users to build mini applications

  Challenges
      Data Quality
      Semantics
      Existing Interfaces

  Tools:
      IBM Mashup Server, Kapow Enterprise Mashup Server, JackBe Presto

    * Gartner - Key Issues for Enterprise 'Mashup' Practices, Technologies and Products, March 2008
© SAP 2008 / SAP TechEd 08 / UP121 Page 15
Genesis Improves Knowledge Worker
  Productivity, Quality and Accuracy

                                             Phone                                   ERP         BA
                                                      Internet          EDMS               SFA
                                                                                  ECM                                    Multiple, disparate
                                             Email    MS Office                            CRM                         information sources
                                                                                BI
                                                 Portal                                                                               *Multiple Silos
                                                                IM     SCM           PLM
                                                                                                            Unite relevant information in a single,
                                                          Online/Offline Availability                 shareable workspace available online/offline

                                                          Adobe-quality Aesthetics                        Intuitive UI and drag-and-drop simplicity
                                                                                                             promote information use and sharing
              Knowledge Worker
               Value Proposition                           Persisting Applications                            No need to re-start work from scratch

                                                                 Rapid, Easy                          SaaS delivery, easy-to-use templates facilitate
                                                                Collaboration                             cross-functional, cross-geo collaboration




                                                                                             Genesis Workspaces:
                                                                                             Personal, Shareable,
                                                                                                Collaborative



© SAP 2008 / SAP TechEd 08 / UP121 Page 16
Genesis (Code Name) Product Overview


           Allows for drag-n-drop creation of
           Workspaces and offline use
           Combine desktop files with
           applications and Web based
           services
           Includes the same authentication
           and security as browser based
           use
           Create custom workspaces and
           publish as templates
           Search content simply
           Easily share workspaces with
           others
           Real-time collaboration
© SAP 2008 / SAP TechEd 08 / UP121 Page 17
Solution Focus


  Financial Performance Management                                  Sales Deal Room
           Customer target: Finance and FP&A                              Customer target: Sales Operations,
                                                                          Sales Engineering, Account
           Problem statement: “We have the data,
                                                                          Management
           but it’s ugly and hard to consume and
           share with others”                                             Problem statement: “Information, the
                                                                          process and people in our multi-
           Genesis Solution Key Benefit: Single                           functional sales teams are
           point to aggregate and share Business                          disconnected lengthening the sales
           Intelligence/ERP with relevant Office                          cycle”
           documents
                                                                          Genesis Solution Key Benefit: Single
           ROI: Improved corporate performance                            point to aggregate and share
           visibility, faster collaborative management                    presentations, brochures, ROI
           decisions                                                      calculators, contracts and CRM (sales
                                                                          analytics)
                                                                          ROI: Improved sales cycle (speed and
                                                                          quality

                                                          Always available online and offline
                                       Shared Benefits:   Adobe-quality aesthetics for the enterprise
                                                          Make collaborative decisions rapid and easy
                                                          Persisting application views


© SAP 2008 / SAP TechEd 08 / UP121 Page 18
How Does it Work



        1.      Launch AIR-based client
                and create new workspace




                                             19
© SAP 2008 / SAP TechEd 08 / UP121 Page 19
How Does it Work



        1.      Launch AIR-based client
                and create new workspace
        2.      Drag and drop files and
                documents




© SAP 2008 / SAP TechEd 08 / UP121 Page 20
How Does it Work



        1.      Launch AIR-based client
                and create new workspace
        2.      Drag and drop files and
                documents
        3.      Access the catalog




© SAP 2008 / SAP TechEd 08 / UP121 Page 21
How Does it Work



        1.      Launch AIR-based client
                and create new workspace
        2.      Drag and drop files and
                documents
        3.      Access the catalog
        4.      Drag and drop tiles
                and templates
                                   ®




                                             Enterprise
                                               Server



© SAP 2008 / SAP TechEd 08 / UP121 Page 22
How Does it Work



        1.      Launch AIR-based client
        2.      Drag and drop files and
                documents
        3.      Access the catalog

        4.      Drag and drop tiles
                and templates
        5.      Collaborate
                                             ®




© SAP 2008 / SAP TechEd 08 / UP121 Page 23
Demo




© SAP 2008 / SAP TechEd 08 / UP121 Page 24
Further Information


              Public Web:
              Genesis Blog: blogs.adobe.com/mashup

              Contacts
              Matthias Zeller, Genesis Product Manager, mzeller@adobe.com
              Dan McWeeney, Genesis Architect, mcweeney@adobe.com

              Useful Analyst Reports
              • AMR Research – The Future of the Enterprise User Interface, March 2007
              • Forrester - Develop Your “Design For People” Game Plan
              • Gartner - Seven Key Characteristics of a Good Purpose for Social Software, July 2008
              • Gartner Magic Quadrant for Team Collaboration and Social Software, June 2008
              • Gartner - Q&A: Gartner Clients Share Collaboration Concerns and Lessons Learned, April 2008


              Genesis Beta Program
              Contact Matthias Zeller (mzeller@adobe.com)

© SAP 2008 / SAP TechEd 08 / UP121 Page 25
Feedback

               Please complete your session evaluation.
                         Be courteous — deposit your trash,
                and do not take the handouts for the following session.

                                             Thank You !
© SAP 2008 / SAP TechEd 08 / UP121 Page 26
Copyright 2008 SAP AG
  All Rights Reserved
  No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without
  prior notice.
  Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
  SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge and other SAP products and services mentioned herein as well as their respective logos are
  trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned and associated logos displayed are
  the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.
  The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written
  permission of SAP AG. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies,
  developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that
  this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the
  accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied,
  including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation
  shall not apply in cases of intent or gross negligence.
  The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these
  materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages.


  Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigung durch
  SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen können ohne vorherige Ankündigung geändert werden.
  Einige von der SAP AG und deren Vertriebspartnern vertriebene Softwareprodukte können Softwarekomponenten umfassen, die Eigentum anderer Softwarehersteller sind.
  SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge und andere in diesem Dokument erwähnte SAP-Produkte und Services sowie die
  dazugehörigen Logos sind Marken oder eingetragene Marken der SAP AG in Deutschland und in mehreren anderen Ländern weltweit. Alle anderen in diesem Dokument erwähnten Namen von
  Produkten und Services sowie die damit verbundenen Firmenlogos sind Marken der jeweiligen Unternehmen. Die Angaben im Text sind unverbindlich und dienen lediglich zu
  Informationszwecken. Produkte können länderspezifische Unterschiede aufweisen.
  Die in dieser Publikation enthaltene Information ist Eigentum der SAP. Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form
  auch immer, nur mit ausdrücklicher schriftlicher Genehmigung durch SAP AG gestattet. Bei dieser Publikation handelt es sich um eine vorläufige Version, die nicht Ihrem gültigen Lizenzvertrag
  oder anderen Vereinbarungen mit SAP unterliegt. Diese Publikation enthält nur vorgesehene Strategien, Entwicklungen und Funktionen des SAP®-Produkts. SAP entsteht aus dieser Publikation
  keine Verpflichtung zu einer bestimmten Geschäfts- oder Produktstrategie und/oder bestimmten Entwicklungen. Diese Publikation kann von SAP jederzeit ohne vorherige Ankündigung geändert
  werden.
  SAP übernimmt keine Haftung für Fehler oder Auslassungen in dieser Publikation. Des Weiteren übernimmt SAP keine Garantie für die Exaktheit oder Vollständigkeit der Informationen, Texte,
  Grafiken, Links und sonstigen in dieser Publikation enthaltenen Elementen. Diese Publikation wird ohne jegliche Gewähr, weder ausdrücklich noch stillschweigend, bereitgestellt. Dies gilt u. a.,
  aber nicht ausschließlich, hinsichtlich der Gewährleistung der Marktgängigkeit und der Eignung für einen bestimmten Zweck sowie für die Gewährleistung der Nichtverletzung geltenden Rechts.
  SAP haftet nicht für entstandene Schäden. Dies gilt u. a. und uneingeschränkt für konkrete, besondere und mittelbare Schäden oder Folgeschäden, die aus der Nutzung dieser Materialien
  entstehen können. Diese Einschränkung gilt nicht bei Vorsatz oder grober Fahrlässigkeit.
  Die gesetzliche Haftung bei Personenschäden oder Produkthaftung bleibt unberührt. Die Informationen, auf die Sie möglicherweise über die in diesem Material enthaltenen Hotlinks zugreifen,
  unterliegen nicht dem Einfluss von SAP, und SAP unterstützt nicht die Nutzung von Internetseiten Dritter durch Sie und gibt keinerlei Gewährleistungen oder Zusagen über Internetseiten
  Dritter ab.
  Alle Rechte vorbehalten.

© SAP 2008 / SAP TechEd 08 / UP121 Page 27

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The Future of your Desktop - Trends in Enterprise Mash-Up, Collaboration and Social Networking

  • 1. UP121 The Future of your Desktop - Trends in Enterprise Mash-Up, Collaboration and Social Networking Matthias Zeller, Group Product Manager Adobe Systems
  • 2. Setting Expectations What we will cover today Business challenges which trigger the need for new business user applications Considerations when planning to implement a new productivity desktop Building blocks of Enterprise Apps 2.0 Adobe Genesis – A new approach for the knowledge worker desktop What we will NOT cover today Implementation of SAP software (SAP Portal, etc.) Developer level discussion of Enterprise 2.0 technologies In-depth discussion of Adobe technology like SAP Interactive Forms by Adobe, Adobe Connect, Adobe Acrobat and Adobe Flex © SAP 2008 / SAP TechEd 08 / UP121 Page 2
  • 3. Challenges Today Silos of enterprise applications, web applications and documents Finding information in context of the current task Finding experts Engaging users Helping end users help themselves Engage external communities © SAP 2008 / SAP TechEd 08 / UP121 Page 3
  • 4. Trends Usage of Web 2.0 sites like Facebook, LinkedIn, Twitter and others drives demand for social software in the Enterprise Connected “Generation Y” entering the workforce Adoption of SaaS based applications by business departments without the involvement of IT is increasing Involvement of end-users when selecting new IT investments is increasing Expectations on application usability and experience is increasing © SAP 2008 / SAP TechEd 08 / UP121 Page 4
  • 5. Generation Y - Survey of 7,705 College Students in the US* 97% own a computer 94% own a cell phone 76% use Instant Messaging and social networking sites. 34% use websites as their primary source of news 28% author a blog and 44% read blogs 97% have downloaded music and other media using peer-to-peer file sharing 75% of college students have a Facebook account * Junco, Reynol; Mastrodicasa, Jeanna (2007-03-29). Connecting to the Net.Generation: What Higher Education Professionals Need to Know About Today's Students © SAP 2008 / SAP TechEd 08 / UP121 Page 5
  • 6. Key Aspects of the Enterprise User Interface* Richness Pervasiveness Continuity Context Personal Portals * See also AMR Research – The Future of the Enterprise User Interface, March 2007 © SAP 2008 / SAP TechEd 08 / UP121 Page 6
  • 7. Consider When Planning* Successful communities do not form spontaneously after social software tools are installed Most successful public social web sites started with a defined purpose and limited scope Create business use cases and define the minimal needs of the target users What is in it for the user? What is in it for the business? Adoption is the #1 goal * See also Gartner - Seven Key Characteristics of a Good Purpose for Social Software, July 2008 © SAP 2008 / SAP TechEd 08 / UP121 Page 7
  • 8. Four Building Blocks of Enterprise Apps 2.0 © SAP 2008 / SAP TechEd 08 / UP121 Page 8
  • 9. Community Collaboration Tools Wiki Blogs Forums Vendors* Jive Socialtext Microsoft IBM * See also Gartner Magic Quadrant for Team Collaboration and Social Software © SAP 2008 / SAP TechEd 08 / UP121 Page 9
  • 10. Trend: Micro Blogging Twitter / Summize Community Conversation Rapid adoption > 2 Mio. Users Open APIs Developer ecosystem Enterprise Social Media Experiment (ESME) SAP Community Project Enterprise Social Messaging tool based on SAP NetWeaver © SAP 2008 / SAP TechEd 08 / UP121 Page 10
  • 11. Real-Time Collaboration Example: Adobe Connect Screen Sharing Chat VOIP and Video White Boarding Polls Example: Adobe Buzzword (Acrobat.com) Web-based word processor Collaborative reviews Collaborative editing Available from any computer without install © SAP 2008 / SAP TechEd 08 / UP121 Page 11
  • 12. Social Networking LinkedIn, Facebook Company Directory Adobe KiTN (Knowledge Transfer Network) © SAP 2008 / SAP TechEd 08 / UP121 Page 12
  • 13. Rich Internet Apps Advantages of Adobe Flex: Engaging Interactive Consistency Free, open source SDK Developer productivity Other RIA technologies Ajax MS Silverlight © SAP 2008 / SAP TechEd 08 / UP121 Page 13
  • 14. Rich Internet Apps on the Desktop Adobe AIR runtime lets developers use proven web technologies (Flex, Flash, AJAX) to build rich Internet applications that deploy to the desktop and run across operating systems Benefits: Convenience Performance Persistence Desktop integration Online Offline Examples: SAP Spend Analytics, eBay Desktop, Twhirl © SAP 2008 / SAP TechEd 08 / UP121 Page 14
  • 15. Mash-up A quot;mashupquot; application is a new application created by composing capabilities from two or more existing systems (or portions thereof)* Initial Mash-ups concepts were consumer focused Major use case: Integration with Google Maps Tools include MS Popfly and Yahoo Pipes Mash-up concepts are reaching the enterprise Empower business users to build mini applications Challenges Data Quality Semantics Existing Interfaces Tools: IBM Mashup Server, Kapow Enterprise Mashup Server, JackBe Presto * Gartner - Key Issues for Enterprise 'Mashup' Practices, Technologies and Products, March 2008 © SAP 2008 / SAP TechEd 08 / UP121 Page 15
  • 16. Genesis Improves Knowledge Worker Productivity, Quality and Accuracy Phone ERP BA Internet EDMS SFA ECM Multiple, disparate Email MS Office CRM information sources BI Portal *Multiple Silos IM SCM PLM Unite relevant information in a single, Online/Offline Availability shareable workspace available online/offline Adobe-quality Aesthetics Intuitive UI and drag-and-drop simplicity promote information use and sharing Knowledge Worker Value Proposition Persisting Applications No need to re-start work from scratch Rapid, Easy SaaS delivery, easy-to-use templates facilitate Collaboration cross-functional, cross-geo collaboration Genesis Workspaces: Personal, Shareable, Collaborative © SAP 2008 / SAP TechEd 08 / UP121 Page 16
  • 17. Genesis (Code Name) Product Overview Allows for drag-n-drop creation of Workspaces and offline use Combine desktop files with applications and Web based services Includes the same authentication and security as browser based use Create custom workspaces and publish as templates Search content simply Easily share workspaces with others Real-time collaboration © SAP 2008 / SAP TechEd 08 / UP121 Page 17
  • 18. Solution Focus Financial Performance Management Sales Deal Room Customer target: Finance and FP&A Customer target: Sales Operations, Sales Engineering, Account Problem statement: “We have the data, Management but it’s ugly and hard to consume and share with others” Problem statement: “Information, the process and people in our multi- Genesis Solution Key Benefit: Single functional sales teams are point to aggregate and share Business disconnected lengthening the sales Intelligence/ERP with relevant Office cycle” documents Genesis Solution Key Benefit: Single ROI: Improved corporate performance point to aggregate and share visibility, faster collaborative management presentations, brochures, ROI decisions calculators, contracts and CRM (sales analytics) ROI: Improved sales cycle (speed and quality Always available online and offline Shared Benefits: Adobe-quality aesthetics for the enterprise Make collaborative decisions rapid and easy Persisting application views © SAP 2008 / SAP TechEd 08 / UP121 Page 18
  • 19. How Does it Work 1. Launch AIR-based client and create new workspace 19 © SAP 2008 / SAP TechEd 08 / UP121 Page 19
  • 20. How Does it Work 1. Launch AIR-based client and create new workspace 2. Drag and drop files and documents © SAP 2008 / SAP TechEd 08 / UP121 Page 20
  • 21. How Does it Work 1. Launch AIR-based client and create new workspace 2. Drag and drop files and documents 3. Access the catalog © SAP 2008 / SAP TechEd 08 / UP121 Page 21
  • 22. How Does it Work 1. Launch AIR-based client and create new workspace 2. Drag and drop files and documents 3. Access the catalog 4. Drag and drop tiles and templates ® Enterprise Server © SAP 2008 / SAP TechEd 08 / UP121 Page 22
  • 23. How Does it Work 1. Launch AIR-based client 2. Drag and drop files and documents 3. Access the catalog 4. Drag and drop tiles and templates 5. Collaborate ® © SAP 2008 / SAP TechEd 08 / UP121 Page 23
  • 24. Demo © SAP 2008 / SAP TechEd 08 / UP121 Page 24
  • 25. Further Information Public Web: Genesis Blog: blogs.adobe.com/mashup Contacts Matthias Zeller, Genesis Product Manager, mzeller@adobe.com Dan McWeeney, Genesis Architect, mcweeney@adobe.com Useful Analyst Reports • AMR Research – The Future of the Enterprise User Interface, March 2007 • Forrester - Develop Your “Design For People” Game Plan • Gartner - Seven Key Characteristics of a Good Purpose for Social Software, July 2008 • Gartner Magic Quadrant for Team Collaboration and Social Software, June 2008 • Gartner - Q&A: Gartner Clients Share Collaboration Concerns and Lessons Learned, April 2008 Genesis Beta Program Contact Matthias Zeller (mzeller@adobe.com) © SAP 2008 / SAP TechEd 08 / UP121 Page 25
  • 26. Feedback Please complete your session evaluation. Be courteous — deposit your trash, and do not take the handouts for the following session. Thank You ! © SAP 2008 / SAP TechEd 08 / UP121 Page 26
  • 27. Copyright 2008 SAP AG All Rights Reserved No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned and associated logos displayed are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. 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