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exploit
                       who is          best to



the social                   media marketing

    opportunity
massimo burgio
global search interactive / sempo
sascon search analytics social media
manchester april 28, 2010
exploit?
leverage
  how to

the social media marketing

            opportunity
massimo burgio
global search interactive / sempo
sascon search analytics social media
manchester april 28, 2010
one step beyond: what is social media




social media
   online practices and technologies that
  users adopt to share content, feelings,
opinions, experiences, and the same media.

                              “wikipedia”
one step beyond: what is social media




social media
”social media isn't just about big networks
  like facebook and myspace, it's about
      brands having conversations."

 “lloyd salmons, IAB social media council”
one step beyond: what is social media




social media
   ”social media it's definitely not about
              exploitation."

“massimo burgio, global search interactive”
one step beyond: what is social search




social search
  ”people helping people finding stuff"


“chris sherman, searchengineland / SMX”
one step beyond: new mktg intelligence


 step 1: listen
one step beyond: social marketing tools


step 2: engage
new 4Ps for social media marketing
4Ps don’t del marketing sociale
social media marketing: facebook what?
social media marketing: facebook what?




                                source: briansolis.com
                                theconversationprism.com
social media strategies: by goals
social media strategies: by goals




                                    source: cmo.com
social media strategies: by goals
social media strategies: by goals
social media strategies: by goals




                                    source: cmo.com
social media strategies: time + resources
always ask your users first

  where?
  i.e. which are your favorite social networks? do
  you read blogs? do you go online from home,
  work or mobile?

  what?
  i.e. do you use RSS? which web services do you expect
  from our site? which FB app do you need? are you
  interested in iPhone apps?


  how?
  i.e. give us feedback on our site / product / service,
  how can we improve our call center?
always ask your users first

  customers and prospects
  your target market


  employees and advisory boards
  your business “family”


  business partners and suppliers
  your business “ecosystem”


  competitors
  you don’t have to ask =)


  (remember)
  it’s all about the users, but it’s also about the brand
the best solution for your business?



        find
        your
         own
          social
        way               don’t exploit,
                          contribute !!!
thanks!
massimo burgio
global search interactive / sempo

globalsearchinteractive.net
massimo@globalsearchinteractive.net

         facebook.com/massimoburgio
         twitter.com/massimoburgio
         linkedin.com/in/massimoburgio
         slideshare.net/massimoburgio

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Massimo Burgio Leveraging Social Media Marketing Opportunity Manchester SAScon 2010

  • 1. exploit who is best to the social media marketing opportunity massimo burgio global search interactive / sempo sascon search analytics social media manchester april 28, 2010
  • 3. leverage how to the social media marketing opportunity massimo burgio global search interactive / sempo sascon search analytics social media manchester april 28, 2010
  • 4. one step beyond: what is social media social media online practices and technologies that users adopt to share content, feelings, opinions, experiences, and the same media. “wikipedia”
  • 5. one step beyond: what is social media social media ”social media isn't just about big networks like facebook and myspace, it's about brands having conversations." “lloyd salmons, IAB social media council”
  • 6. one step beyond: what is social media social media ”social media it's definitely not about exploitation." “massimo burgio, global search interactive”
  • 7. one step beyond: what is social search social search ”people helping people finding stuff" “chris sherman, searchengineland / SMX”
  • 8. one step beyond: new mktg intelligence step 1: listen
  • 9. one step beyond: social marketing tools step 2: engage
  • 10. new 4Ps for social media marketing
  • 11. 4Ps don’t del marketing sociale
  • 12.
  • 13. social media marketing: facebook what?
  • 14. social media marketing: facebook what? source: briansolis.com theconversationprism.com
  • 16. social media strategies: by goals source: cmo.com
  • 19. social media strategies: by goals source: cmo.com
  • 20. social media strategies: time + resources
  • 21. always ask your users first where? i.e. which are your favorite social networks? do you read blogs? do you go online from home, work or mobile? what? i.e. do you use RSS? which web services do you expect from our site? which FB app do you need? are you interested in iPhone apps? how? i.e. give us feedback on our site / product / service, how can we improve our call center?
  • 22. always ask your users first customers and prospects your target market employees and advisory boards your business “family” business partners and suppliers your business “ecosystem” competitors you don’t have to ask =) (remember) it’s all about the users, but it’s also about the brand
  • 23. the best solution for your business? find your own social way don’t exploit, contribute !!!
  • 24. thanks! massimo burgio global search interactive / sempo globalsearchinteractive.net massimo@globalsearchinteractive.net facebook.com/massimoburgio twitter.com/massimoburgio linkedin.com/in/massimoburgio slideshare.net/massimoburgio