SlideShare ist ein Scribd-Unternehmen logo
1 von 21
Creative Storytelling 
Telling Stories Your Customers Will Love 
Simon Salt - @incslinger
My Story 
First 
Website 1993 
First 
Podcast 1997 
2001 First Blog 
Fortune 
500’s 
Content 
House 
2002 
First Book 
2011 Published 
Third Book 
Published 2014
What Are Stories?
Who Are Storytellers? 
You’ve been a story teller since you were a child 
What stories did you tell yourself? 
Where were they set? 
Who did you share the stories with? 
Who were you in your stories? 
How did your stories end?
Your Storytellers 
Family 
Teachers 
Friends 
Librarians 
Ministers/Pastors 
Television/Cinema
Types of Story 
History - Creation 
Safety – Hansel & Gretel 
Conformity – Alice in Wonderland 
Identity – Paul Revere 
Instruction – Three Little Pigs
Elements of a Story 
The Arc 
The Characters 
The method of transport 
The goal 
The Pace 
The Length 
The ending
Medium
Point of View 
Whose story is it? 
Who is telling it? 
Is there a narrator? 
Who is the audience? 
How familiar are the audience with 
the characters 
the location
Emotional Triggers 
Humor 
Joy 
Sadness 
Anger 
Fear 
Love
Responses 
Attachment 
Action 
Memory 
Retelling 
Enacting 
Expanding
Customers As Audience 
Less Sell More Tell 
How do you fit into their world? 
What do you do for them? 
What does their world look like without you? 
How is life different with you in their world?
Stories In Marketing 
Stories ARE Content Marketing 
Stories ARE long-tail 
Stories ARE hard to do right 
Stories ARE increasingly important 
Stories ARE NOT selling 
Stories ARE NOT PR 
Stories ARE NOT about you
Planning A Story 
Why are you telling it? 
How will it be delivered? 
Who will create it? 
Topic 
Follow-up
Choose An Ending 
Audience participation 
Customer contribution 
Customer guided 
Customer character adoption 
Character as Hero
Reviews 
Everyone is a critic 
Don’t respond 
Reviews mean audience 
Accept criticism
Death of a story 
Plagiarism 
Ridicule 
Advertorial 
“Sponsored” stories 
Poor writing
A Happy Ending 
Tell stories you love 
Tell them often 
Commit to the dialog 
Accept criticism and learn to grow 
A good story is art 
Enjoy the experience
Simon Salt 
simon@theincslingers.co 
m 
@incslinger

Weitere ähnliche Inhalte

Was ist angesagt?

Positive, friendly, & shallow
Positive, friendly, & shallowPositive, friendly, & shallow
Positive, friendly, & shallowArhata Osho
 
Comprehension (Critical Thinking)
Comprehension (Critical Thinking)Comprehension (Critical Thinking)
Comprehension (Critical Thinking)Alwyn Lau
 
The Psychology of Love & 'Pulling'
The Psychology of Love & 'Pulling'The Psychology of Love & 'Pulling'
The Psychology of Love & 'Pulling'TC Miles
 
How Stories Work: Using Stories for Change and Influence
How Stories Work: Using Stories for Change and InfluenceHow Stories Work: Using Stories for Change and Influence
How Stories Work: Using Stories for Change and InfluenceLinda Ferguson
 

Was ist angesagt? (8)

Lies of love
Lies of loveLies of love
Lies of love
 
Positive, friendly, & shallow
Positive, friendly, & shallowPositive, friendly, & shallow
Positive, friendly, & shallow
 
Comprehension (Critical Thinking)
Comprehension (Critical Thinking)Comprehension (Critical Thinking)
Comprehension (Critical Thinking)
 
The Psychology of Love & 'Pulling'
The Psychology of Love & 'Pulling'The Psychology of Love & 'Pulling'
The Psychology of Love & 'Pulling'
 
Media pitch
Media pitchMedia pitch
Media pitch
 
Question 5
Question 5Question 5
Question 5
 
How Stories Work: Using Stories for Change and Influence
How Stories Work: Using Stories for Change and InfluenceHow Stories Work: Using Stories for Change and Influence
How Stories Work: Using Stories for Change and Influence
 
Question four
Question fourQuestion four
Question four
 

Andere mochten auch

Creative Storytelling TEDx Torino 2010
Creative Storytelling TEDx Torino 2010Creative Storytelling TEDx Torino 2010
Creative Storytelling TEDx Torino 2010Davide Giansoldati
 
SLC Design - Creative Storytelling Ideas
SLC Design - Creative Storytelling IdeasSLC Design - Creative Storytelling Ideas
SLC Design - Creative Storytelling IdeasLVT Design
 
"Inspire Us" Digital Marketing
"Inspire Us" Digital Marketing"Inspire Us" Digital Marketing
"Inspire Us" Digital MarketingDave Knox
 
The rise of crowd-sourcing - how valuable data can we get out of VGI
The rise of crowd-sourcing - how valuable data can we get out of VGIThe rise of crowd-sourcing - how valuable data can we get out of VGI
The rise of crowd-sourcing - how valuable data can we get out of VGICAPIGI
 
M&m chinese comedy portrait
M&m chinese comedy portraitM&m chinese comedy portrait
M&m chinese comedy portraitGina Jin
 
Fkb portfolio 2010
Fkb portfolio 2010Fkb portfolio 2010
Fkb portfolio 2010fkb2
 
Presentation Michael Dwan on engagement marketing
Presentation Michael Dwan on engagement marketingPresentation Michael Dwan on engagement marketing
Presentation Michael Dwan on engagement marketingTBWA\ Busted
 
Omistaja-arvon kasvattaminen digiaikana
Omistaja-arvon kasvattaminen digiaikanaOmistaja-arvon kasvattaminen digiaikana
Omistaja-arvon kasvattaminen digiaikanaVille Tolvanen
 
Sony Networks presentation (PowerPoint slide-deck) - client: Sony Pictures Te...
Sony Networks presentation (PowerPoint slide-deck) - client: Sony Pictures Te...Sony Networks presentation (PowerPoint slide-deck) - client: Sony Pictures Te...
Sony Networks presentation (PowerPoint slide-deck) - client: Sony Pictures Te...Michael Freeman
 
Crowd sourcing for tempo estimation
Crowd sourcing for tempo estimationCrowd sourcing for tempo estimation
Crowd sourcing for tempo estimationMark Levy
 
Brand Storytelling
Brand StorytellingBrand Storytelling
Brand StorytellingMontecarlo -
 
How to catch and cherish customers with Inbound Marketing
How to catch and cherish customers with Inbound MarketingHow to catch and cherish customers with Inbound Marketing
How to catch and cherish customers with Inbound MarketingBBDO Belgium
 
The Importance of Play
The Importance of PlayThe Importance of Play
The Importance of PlayFITCH
 
Bottom Up Is Not Enough: co-creation and crowd-sourcing for research, innovat...
Bottom Up Is Not Enough: co-creation and crowd-sourcing for research, innovat...Bottom Up Is Not Enough: co-creation and crowd-sourcing for research, innovat...
Bottom Up Is Not Enough: co-creation and crowd-sourcing for research, innovat...Francesco D'Orazio
 
The power of crowd sourcing
The power of crowd sourcingThe power of crowd sourcing
The power of crowd sourcingPavan kumar
 
StoryScaping(tm) Short Version
StoryScaping(tm) Short VersionStoryScaping(tm) Short Version
StoryScaping(tm) Short VersionGaston Legorburu
 

Andere mochten auch (20)

Creative Storytelling TEDx Torino 2010
Creative Storytelling TEDx Torino 2010Creative Storytelling TEDx Torino 2010
Creative Storytelling TEDx Torino 2010
 
SLC Design - Creative Storytelling Ideas
SLC Design - Creative Storytelling IdeasSLC Design - Creative Storytelling Ideas
SLC Design - Creative Storytelling Ideas
 
"Inspire Us" Digital Marketing
"Inspire Us" Digital Marketing"Inspire Us" Digital Marketing
"Inspire Us" Digital Marketing
 
Snapchat, Tumblr and Vine!
Snapchat, Tumblr and Vine!Snapchat, Tumblr and Vine!
Snapchat, Tumblr and Vine!
 
The rise of crowd-sourcing - how valuable data can we get out of VGI
The rise of crowd-sourcing - how valuable data can we get out of VGIThe rise of crowd-sourcing - how valuable data can we get out of VGI
The rise of crowd-sourcing - how valuable data can we get out of VGI
 
Digital Storytelling
Digital StorytellingDigital Storytelling
Digital Storytelling
 
M&m chinese comedy portrait
M&m chinese comedy portraitM&m chinese comedy portrait
M&m chinese comedy portrait
 
Arctic15
Arctic15Arctic15
Arctic15
 
Fkb portfolio 2010
Fkb portfolio 2010Fkb portfolio 2010
Fkb portfolio 2010
 
Presentation Michael Dwan on engagement marketing
Presentation Michael Dwan on engagement marketingPresentation Michael Dwan on engagement marketing
Presentation Michael Dwan on engagement marketing
 
Omistaja-arvon kasvattaminen digiaikana
Omistaja-arvon kasvattaminen digiaikanaOmistaja-arvon kasvattaminen digiaikana
Omistaja-arvon kasvattaminen digiaikana
 
Sony Networks presentation (PowerPoint slide-deck) - client: Sony Pictures Te...
Sony Networks presentation (PowerPoint slide-deck) - client: Sony Pictures Te...Sony Networks presentation (PowerPoint slide-deck) - client: Sony Pictures Te...
Sony Networks presentation (PowerPoint slide-deck) - client: Sony Pictures Te...
 
Digital Strategy Whitepaper
Digital Strategy WhitepaperDigital Strategy Whitepaper
Digital Strategy Whitepaper
 
Crowd sourcing for tempo estimation
Crowd sourcing for tempo estimationCrowd sourcing for tempo estimation
Crowd sourcing for tempo estimation
 
Brand Storytelling
Brand StorytellingBrand Storytelling
Brand Storytelling
 
How to catch and cherish customers with Inbound Marketing
How to catch and cherish customers with Inbound MarketingHow to catch and cherish customers with Inbound Marketing
How to catch and cherish customers with Inbound Marketing
 
The Importance of Play
The Importance of PlayThe Importance of Play
The Importance of Play
 
Bottom Up Is Not Enough: co-creation and crowd-sourcing for research, innovat...
Bottom Up Is Not Enough: co-creation and crowd-sourcing for research, innovat...Bottom Up Is Not Enough: co-creation and crowd-sourcing for research, innovat...
Bottom Up Is Not Enough: co-creation and crowd-sourcing for research, innovat...
 
The power of crowd sourcing
The power of crowd sourcingThe power of crowd sourcing
The power of crowd sourcing
 
StoryScaping(tm) Short Version
StoryScaping(tm) Short VersionStoryScaping(tm) Short Version
StoryScaping(tm) Short Version
 

Ähnlich wie Creative Storytelling Tips for Engaging Customers

Understanding the Art of Storytelling.pdf
Understanding the Art of Storytelling.pdfUnderstanding the Art of Storytelling.pdf
Understanding the Art of Storytelling.pdfEkoInnovationCentre
 
Storytelling for Social Media: Finding Your Muse
Storytelling for Social Media: Finding Your MuseStorytelling for Social Media: Finding Your Muse
Storytelling for Social Media: Finding Your MuseWahine Media
 
Why This Story, Why This Story Now: The Art of Impactful Storytelling
Why This Story, Why This Story Now: The Art of Impactful StorytellingWhy This Story, Why This Story Now: The Art of Impactful Storytelling
Why This Story, Why This Story Now: The Art of Impactful StorytellingTechSoup
 
Storytelling for Social Media: Finding Your Muse
Storytelling for Social Media: Finding Your MuseStorytelling for Social Media: Finding Your Muse
Storytelling for Social Media: Finding Your MuseWahine Media
 
Inspired Storytelling: Engaging People & Moving Them To Action
Inspired Storytelling: Engaging People & Moving Them To ActionInspired Storytelling: Engaging People & Moving Them To Action
Inspired Storytelling: Engaging People & Moving Them To ActionKelsey Ruger
 
Storytelling for Social Media | Your Muse
Storytelling for Social Media | Your MuseStorytelling for Social Media | Your Muse
Storytelling for Social Media | Your MuseWahine Media
 
Storytelling for Action - Unite for Sight 2011
Storytelling for Action - Unite for Sight 2011Storytelling for Action - Unite for Sight 2011
Storytelling for Action - Unite for Sight 2011Roger Burks
 
Introduction to Storytelling
Introduction to StorytellingIntroduction to Storytelling
Introduction to StorytellingAnnie Escobar
 
#1NWebinar – Building Relationships through Interactive Storytelling
#1NWebinar – Building Relationships through Interactive Storytelling#1NWebinar – Building Relationships through Interactive Storytelling
#1NWebinar – Building Relationships through Interactive StorytellingOne North
 
Storytelling in Advertising Business
Storytelling in Advertising Business Storytelling in Advertising Business
Storytelling in Advertising Business Lucia Trezova
 
How to Tell Your Personal Stories to Change the World
How to Tell Your Personal Stories to Change the WorldHow to Tell Your Personal Stories to Change the World
How to Tell Your Personal Stories to Change the WorldAnnie Escobar
 
Evoking Emotions Through Storytelling
Evoking Emotions Through StorytellingEvoking Emotions Through Storytelling
Evoking Emotions Through StorytellingRaw London
 
Telling Your Story for Effect and Affect
Telling Your Story for Effect and AffectTelling Your Story for Effect and Affect
Telling Your Story for Effect and AffectLeah Henrickson
 
Leadership Charlottesville Storytelling Presentation
Leadership Charlottesville Storytelling PresentationLeadership Charlottesville Storytelling Presentation
Leadership Charlottesville Storytelling PresentationSuzanne Henry
 
Lean in - WomenGroundBreakers: Harnessing the Power of Stories
Lean in - WomenGroundBreakers: Harnessing the Power of StoriesLean in - WomenGroundBreakers: Harnessing the Power of Stories
Lean in - WomenGroundBreakers: Harnessing the Power of StoriesDenise Reed
 

Ähnlich wie Creative Storytelling Tips for Engaging Customers (20)

Understanding the Art of Storytelling.pdf
Understanding the Art of Storytelling.pdfUnderstanding the Art of Storytelling.pdf
Understanding the Art of Storytelling.pdf
 
Storytelling for Social Media: Finding Your Muse
Storytelling for Social Media: Finding Your MuseStorytelling for Social Media: Finding Your Muse
Storytelling for Social Media: Finding Your Muse
 
What's Your Story?
What's Your Story?What's Your Story?
What's Your Story?
 
Why This Story, Why This Story Now: The Art of Impactful Storytelling
Why This Story, Why This Story Now: The Art of Impactful StorytellingWhy This Story, Why This Story Now: The Art of Impactful Storytelling
Why This Story, Why This Story Now: The Art of Impactful Storytelling
 
Storytelling for Social Media: Finding Your Muse
Storytelling for Social Media: Finding Your MuseStorytelling for Social Media: Finding Your Muse
Storytelling for Social Media: Finding Your Muse
 
Inspired Storytelling: Engaging People & Moving Them To Action
Inspired Storytelling: Engaging People & Moving Them To ActionInspired Storytelling: Engaging People & Moving Them To Action
Inspired Storytelling: Engaging People & Moving Them To Action
 
Norton Field Guide for Speaking 5.2
Norton Field Guide for Speaking 5.2Norton Field Guide for Speaking 5.2
Norton Field Guide for Speaking 5.2
 
Storytelling for Social Media | Your Muse
Storytelling for Social Media | Your MuseStorytelling for Social Media | Your Muse
Storytelling for Social Media | Your Muse
 
Storytelling for Action - Unite for Sight 2011
Storytelling for Action - Unite for Sight 2011Storytelling for Action - Unite for Sight 2011
Storytelling for Action - Unite for Sight 2011
 
Introduction to Storytelling
Introduction to StorytellingIntroduction to Storytelling
Introduction to Storytelling
 
Storytelling Session
Storytelling Session Storytelling Session
Storytelling Session
 
#1NWebinar – Building Relationships through Interactive Storytelling
#1NWebinar – Building Relationships through Interactive Storytelling#1NWebinar – Building Relationships through Interactive Storytelling
#1NWebinar – Building Relationships through Interactive Storytelling
 
Storytelling in Advertising Business
Storytelling in Advertising Business Storytelling in Advertising Business
Storytelling in Advertising Business
 
How to Tell Your Personal Stories to Change the World
How to Tell Your Personal Stories to Change the WorldHow to Tell Your Personal Stories to Change the World
How to Tell Your Personal Stories to Change the World
 
Evoking Emotions Through Storytelling
Evoking Emotions Through StorytellingEvoking Emotions Through Storytelling
Evoking Emotions Through Storytelling
 
Conspiracy Theories.pptx
Conspiracy Theories.pptxConspiracy Theories.pptx
Conspiracy Theories.pptx
 
Storytelling
StorytellingStorytelling
Storytelling
 
Telling Your Story for Effect and Affect
Telling Your Story for Effect and AffectTelling Your Story for Effect and Affect
Telling Your Story for Effect and Affect
 
Leadership Charlottesville Storytelling Presentation
Leadership Charlottesville Storytelling PresentationLeadership Charlottesville Storytelling Presentation
Leadership Charlottesville Storytelling Presentation
 
Lean in - WomenGroundBreakers: Harnessing the Power of Stories
Lean in - WomenGroundBreakers: Harnessing the Power of StoriesLean in - WomenGroundBreakers: Harnessing the Power of Stories
Lean in - WomenGroundBreakers: Harnessing the Power of Stories
 

Mehr von Marketo

Adobe marketo engage august 2021 release presentation slides
Adobe marketo engage august 2021 release presentation slidesAdobe marketo engage august 2021 release presentation slides
Adobe marketo engage august 2021 release presentation slidesMarketo
 
7 Marketing Strategies for Business Growth
7 Marketing Strategies for Business Growth7 Marketing Strategies for Business Growth
7 Marketing Strategies for Business GrowthMarketo
 
Adobe Marketo Engage Q2 2021 Release Presentation
Adobe Marketo Engage Q2 2021 Release PresentationAdobe Marketo Engage Q2 2021 Release Presentation
Adobe Marketo Engage Q2 2021 Release PresentationMarketo
 
Industry Success: Bring Your Content and Demand Generation Teams Together
Industry Success: Bring Your Content and Demand Generation Teams TogetherIndustry Success: Bring Your Content and Demand Generation Teams Together
Industry Success: Bring Your Content and Demand Generation Teams TogetherMarketo
 
Customer-First: Embedding Experience Design in Your GTM Strategy
Customer-First: Embedding Experience Design in Your GTM StrategyCustomer-First: Embedding Experience Design in Your GTM Strategy
Customer-First: Embedding Experience Design in Your GTM StrategyMarketo
 
Prove Your Marketing Impact: The Fundamentals of Marketing Attribution
Prove Your Marketing Impact: The Fundamentals of Marketing AttributionProve Your Marketing Impact: The Fundamentals of Marketing Attribution
Prove Your Marketing Impact: The Fundamentals of Marketing AttributionMarketo
 
Prove and Improve Your Marketing Impact in 2021
Prove and Improve Your Marketing Impact in 2021Prove and Improve Your Marketing Impact in 2021
Prove and Improve Your Marketing Impact in 2021Marketo
 
What's in Store for Marketing Operations in 2021
What's in Store for Marketing Operations in 2021What's in Store for Marketing Operations in 2021
What's in Store for Marketing Operations in 2021Marketo
 
How to Bring Sales and Marketing Together in 2021
How to Bring Sales and Marketing Together in 2021How to Bring Sales and Marketing Together in 2021
How to Bring Sales and Marketing Together in 2021Marketo
 
Marketo Engage January 2021 Product Release Presentation
Marketo Engage January 2021 Product Release PresentationMarketo Engage January 2021 Product Release Presentation
Marketo Engage January 2021 Product Release PresentationMarketo
 
Demand Generation New Year Planning Session: How to Stand Out in 2021
Demand Generation New Year Planning Session: How to Stand Out in 2021Demand Generation New Year Planning Session: How to Stand Out in 2021
Demand Generation New Year Planning Session: How to Stand Out in 2021Marketo
 
Field Marketing in the New Year: Preparing and Planning Events in 2021
Field Marketing in the New Year: Preparing and Planning Events in 2021Field Marketing in the New Year: Preparing and Planning Events in 2021
Field Marketing in the New Year: Preparing and Planning Events in 2021Marketo
 
Scroll-Stopping Digital Ads: Planning for Success in 2021
Scroll-Stopping Digital Ads: Planning for Success in 2021Scroll-Stopping Digital Ads: Planning for Success in 2021
Scroll-Stopping Digital Ads: Planning for Success in 2021Marketo
 
The New Age of Marketing: Predicting, Planning and Prepping for 2021
The New Age of Marketing: Predicting, Planning and Prepping for 2021The New Age of Marketing: Predicting, Planning and Prepping for 2021
The New Age of Marketing: Predicting, Planning and Prepping for 2021Marketo
 
Future Proof: How to Create a Lead Scoring Model That Scales
Future Proof: How to Create a Lead Scoring Model That ScalesFuture Proof: How to Create a Lead Scoring Model That Scales
Future Proof: How to Create a Lead Scoring Model That ScalesMarketo
 
Marketo Engage Innovationen in 2020
Marketo Engage Innovationen in 2020Marketo Engage Innovationen in 2020
Marketo Engage Innovationen in 2020Marketo
 
Marketing Through the Funnel: Tips for Small Yet Powerful Teams
Marketing Through the Funnel: Tips for Small Yet Powerful TeamsMarketing Through the Funnel: Tips for Small Yet Powerful Teams
Marketing Through the Funnel: Tips for Small Yet Powerful TeamsMarketo
 
Marketing Attribution: The Journey from Cost Center to Cash Cow
Marketing Attribution: The Journey from Cost Center to Cash CowMarketing Attribution: The Journey from Cost Center to Cash Cow
Marketing Attribution: The Journey from Cost Center to Cash CowMarketo
 
The Total Economic Impact of Marketo Engage
The Total Economic Impact of Marketo EngageThe Total Economic Impact of Marketo Engage
The Total Economic Impact of Marketo EngageMarketo
 
Art Meets Science: How Marketers Can Transform Their Results With Predictive ...
Art Meets Science: How Marketers Can Transform Their Results With Predictive ...Art Meets Science: How Marketers Can Transform Their Results With Predictive ...
Art Meets Science: How Marketers Can Transform Their Results With Predictive ...Marketo
 

Mehr von Marketo (20)

Adobe marketo engage august 2021 release presentation slides
Adobe marketo engage august 2021 release presentation slidesAdobe marketo engage august 2021 release presentation slides
Adobe marketo engage august 2021 release presentation slides
 
7 Marketing Strategies for Business Growth
7 Marketing Strategies for Business Growth7 Marketing Strategies for Business Growth
7 Marketing Strategies for Business Growth
 
Adobe Marketo Engage Q2 2021 Release Presentation
Adobe Marketo Engage Q2 2021 Release PresentationAdobe Marketo Engage Q2 2021 Release Presentation
Adobe Marketo Engage Q2 2021 Release Presentation
 
Industry Success: Bring Your Content and Demand Generation Teams Together
Industry Success: Bring Your Content and Demand Generation Teams TogetherIndustry Success: Bring Your Content and Demand Generation Teams Together
Industry Success: Bring Your Content and Demand Generation Teams Together
 
Customer-First: Embedding Experience Design in Your GTM Strategy
Customer-First: Embedding Experience Design in Your GTM StrategyCustomer-First: Embedding Experience Design in Your GTM Strategy
Customer-First: Embedding Experience Design in Your GTM Strategy
 
Prove Your Marketing Impact: The Fundamentals of Marketing Attribution
Prove Your Marketing Impact: The Fundamentals of Marketing AttributionProve Your Marketing Impact: The Fundamentals of Marketing Attribution
Prove Your Marketing Impact: The Fundamentals of Marketing Attribution
 
Prove and Improve Your Marketing Impact in 2021
Prove and Improve Your Marketing Impact in 2021Prove and Improve Your Marketing Impact in 2021
Prove and Improve Your Marketing Impact in 2021
 
What's in Store for Marketing Operations in 2021
What's in Store for Marketing Operations in 2021What's in Store for Marketing Operations in 2021
What's in Store for Marketing Operations in 2021
 
How to Bring Sales and Marketing Together in 2021
How to Bring Sales and Marketing Together in 2021How to Bring Sales and Marketing Together in 2021
How to Bring Sales and Marketing Together in 2021
 
Marketo Engage January 2021 Product Release Presentation
Marketo Engage January 2021 Product Release PresentationMarketo Engage January 2021 Product Release Presentation
Marketo Engage January 2021 Product Release Presentation
 
Demand Generation New Year Planning Session: How to Stand Out in 2021
Demand Generation New Year Planning Session: How to Stand Out in 2021Demand Generation New Year Planning Session: How to Stand Out in 2021
Demand Generation New Year Planning Session: How to Stand Out in 2021
 
Field Marketing in the New Year: Preparing and Planning Events in 2021
Field Marketing in the New Year: Preparing and Planning Events in 2021Field Marketing in the New Year: Preparing and Planning Events in 2021
Field Marketing in the New Year: Preparing and Planning Events in 2021
 
Scroll-Stopping Digital Ads: Planning for Success in 2021
Scroll-Stopping Digital Ads: Planning for Success in 2021Scroll-Stopping Digital Ads: Planning for Success in 2021
Scroll-Stopping Digital Ads: Planning for Success in 2021
 
The New Age of Marketing: Predicting, Planning and Prepping for 2021
The New Age of Marketing: Predicting, Planning and Prepping for 2021The New Age of Marketing: Predicting, Planning and Prepping for 2021
The New Age of Marketing: Predicting, Planning and Prepping for 2021
 
Future Proof: How to Create a Lead Scoring Model That Scales
Future Proof: How to Create a Lead Scoring Model That ScalesFuture Proof: How to Create a Lead Scoring Model That Scales
Future Proof: How to Create a Lead Scoring Model That Scales
 
Marketo Engage Innovationen in 2020
Marketo Engage Innovationen in 2020Marketo Engage Innovationen in 2020
Marketo Engage Innovationen in 2020
 
Marketing Through the Funnel: Tips for Small Yet Powerful Teams
Marketing Through the Funnel: Tips for Small Yet Powerful TeamsMarketing Through the Funnel: Tips for Small Yet Powerful Teams
Marketing Through the Funnel: Tips for Small Yet Powerful Teams
 
Marketing Attribution: The Journey from Cost Center to Cash Cow
Marketing Attribution: The Journey from Cost Center to Cash CowMarketing Attribution: The Journey from Cost Center to Cash Cow
Marketing Attribution: The Journey from Cost Center to Cash Cow
 
The Total Economic Impact of Marketo Engage
The Total Economic Impact of Marketo EngageThe Total Economic Impact of Marketo Engage
The Total Economic Impact of Marketo Engage
 
Art Meets Science: How Marketers Can Transform Their Results With Predictive ...
Art Meets Science: How Marketers Can Transform Their Results With Predictive ...Art Meets Science: How Marketers Can Transform Their Results With Predictive ...
Art Meets Science: How Marketers Can Transform Their Results With Predictive ...
 

Kürzlich hochgeladen

AMAZON Copywriting Portfolio by Cielo Evangelista
AMAZON Copywriting Portfolio by Cielo EvangelistaAMAZON Copywriting Portfolio by Cielo Evangelista
AMAZON Copywriting Portfolio by Cielo Evangelistacrevangelista
 
Best digital marketing e-book form bignners
Best digital marketing e-book form bignnersBest digital marketing e-book form bignners
Best digital marketing e-book form bignnersmuntasibkhan58
 
Digital Marketing complete introduction.
Digital Marketing complete introduction.Digital Marketing complete introduction.
Digital Marketing complete introduction.Kashish Bindra
 
Paul Russell Confidential Resume for Fahlo.pdf
Paul Russell Confidential Resume for Fahlo.pdfPaul Russell Confidential Resume for Fahlo.pdf
Paul Russell Confidential Resume for Fahlo.pdfpaul8402
 
8 distribution in rural mkts.ppt Rural Marketing
8 distribution in rural mkts.ppt Rural Marketing8 distribution in rural mkts.ppt Rural Marketing
8 distribution in rural mkts.ppt Rural Marketingpshirsat
 
Digital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigiKarishma
 
Miss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdfMiss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdfMagdalena Kulisz
 
A Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | BanyanbrainA Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | BanyanbrainBanyanbrain
 
Digital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet MarketingDigital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet MarketingShauryaBadaya
 
Understand the Key differences between SMO and SMM
Understand the Key differences between SMO and SMMUnderstand the Key differences between SMO and SMM
Understand the Key differences between SMO and SMMsearchextensionin
 
Exploring the Impact of Social Media Trends on Society.pdf
Exploring the Impact of Social Media Trends on Society.pdfExploring the Impact of Social Media Trends on Society.pdf
Exploring the Impact of Social Media Trends on Society.pdfolivalibereo
 
TAM Sports IPL 17 Advertising Report- M01 - M23
TAM Sports IPL 17 Advertising Report- M01 - M23TAM Sports IPL 17 Advertising Report- M01 - M23
TAM Sports IPL 17 Advertising Report- M01 - M23Social Samosa
 
Bamboo Charcoal Toothpaste By Phyto Atomy For More Details Message On WhatsA...
Bamboo Charcoal Toothpaste By Phyto Atomy  For More Details Message On WhatsA...Bamboo Charcoal Toothpaste By Phyto Atomy  For More Details Message On WhatsA...
Bamboo Charcoal Toothpaste By Phyto Atomy For More Details Message On WhatsA...shrutimishraqt
 
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO DeckDave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO DeckOban International
 
History of JWT by The Knowledge Center.pdf
History of JWT by The Knowledge Center.pdfHistory of JWT by The Knowledge Center.pdf
History of JWT by The Knowledge Center.pdfwilliam charnock
 
Professional Sales Representative by Sahil Srivastava.pptx
Professional Sales Representative by Sahil Srivastava.pptxProfessional Sales Representative by Sahil Srivastava.pptx
Professional Sales Representative by Sahil Srivastava.pptxSahil Srivastava
 
Content Marketing: How To Find The True Value Of Your Marketing Funnel
Content Marketing: How To Find The True Value Of Your Marketing FunnelContent Marketing: How To Find The True Value Of Your Marketing Funnel
Content Marketing: How To Find The True Value Of Your Marketing FunnelSearch Engine Journal
 
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...Associazione Digital Days
 
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...Associazione Digital Days
 
Master the art of Social Selling to increase sales by fostering relationships...
Master the art of Social Selling to increase sales by fostering relationships...Master the art of Social Selling to increase sales by fostering relationships...
Master the art of Social Selling to increase sales by fostering relationships...VereigenMedia1
 

Kürzlich hochgeladen (20)

AMAZON Copywriting Portfolio by Cielo Evangelista
AMAZON Copywriting Portfolio by Cielo EvangelistaAMAZON Copywriting Portfolio by Cielo Evangelista
AMAZON Copywriting Portfolio by Cielo Evangelista
 
Best digital marketing e-book form bignners
Best digital marketing e-book form bignnersBest digital marketing e-book form bignners
Best digital marketing e-book form bignners
 
Digital Marketing complete introduction.
Digital Marketing complete introduction.Digital Marketing complete introduction.
Digital Marketing complete introduction.
 
Paul Russell Confidential Resume for Fahlo.pdf
Paul Russell Confidential Resume for Fahlo.pdfPaul Russell Confidential Resume for Fahlo.pdf
Paul Russell Confidential Resume for Fahlo.pdf
 
8 distribution in rural mkts.ppt Rural Marketing
8 distribution in rural mkts.ppt Rural Marketing8 distribution in rural mkts.ppt Rural Marketing
8 distribution in rural mkts.ppt Rural Marketing
 
Digital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G Age
 
Miss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdfMiss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdf
 
A Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | BanyanbrainA Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | Banyanbrain
 
Digital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet MarketingDigital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet Marketing
 
Understand the Key differences between SMO and SMM
Understand the Key differences between SMO and SMMUnderstand the Key differences between SMO and SMM
Understand the Key differences between SMO and SMM
 
Exploring the Impact of Social Media Trends on Society.pdf
Exploring the Impact of Social Media Trends on Society.pdfExploring the Impact of Social Media Trends on Society.pdf
Exploring the Impact of Social Media Trends on Society.pdf
 
TAM Sports IPL 17 Advertising Report- M01 - M23
TAM Sports IPL 17 Advertising Report- M01 - M23TAM Sports IPL 17 Advertising Report- M01 - M23
TAM Sports IPL 17 Advertising Report- M01 - M23
 
Bamboo Charcoal Toothpaste By Phyto Atomy For More Details Message On WhatsA...
Bamboo Charcoal Toothpaste By Phyto Atomy  For More Details Message On WhatsA...Bamboo Charcoal Toothpaste By Phyto Atomy  For More Details Message On WhatsA...
Bamboo Charcoal Toothpaste By Phyto Atomy For More Details Message On WhatsA...
 
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO DeckDave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
Dave Cousin TW-BERT Good for Users, Good for SEOsBrighton SEO Deck
 
History of JWT by The Knowledge Center.pdf
History of JWT by The Knowledge Center.pdfHistory of JWT by The Knowledge Center.pdf
History of JWT by The Knowledge Center.pdf
 
Professional Sales Representative by Sahil Srivastava.pptx
Professional Sales Representative by Sahil Srivastava.pptxProfessional Sales Representative by Sahil Srivastava.pptx
Professional Sales Representative by Sahil Srivastava.pptx
 
Content Marketing: How To Find The True Value Of Your Marketing Funnel
Content Marketing: How To Find The True Value Of Your Marketing FunnelContent Marketing: How To Find The True Value Of Your Marketing Funnel
Content Marketing: How To Find The True Value Of Your Marketing Funnel
 
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
 
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
 
Master the art of Social Selling to increase sales by fostering relationships...
Master the art of Social Selling to increase sales by fostering relationships...Master the art of Social Selling to increase sales by fostering relationships...
Master the art of Social Selling to increase sales by fostering relationships...
 

Creative Storytelling Tips for Engaging Customers

  • 1. Creative Storytelling Telling Stories Your Customers Will Love Simon Salt - @incslinger
  • 2. My Story First Website 1993 First Podcast 1997 2001 First Blog Fortune 500’s Content House 2002 First Book 2011 Published Third Book Published 2014
  • 4. Who Are Storytellers? You’ve been a story teller since you were a child What stories did you tell yourself? Where were they set? Who did you share the stories with? Who were you in your stories? How did your stories end?
  • 5. Your Storytellers Family Teachers Friends Librarians Ministers/Pastors Television/Cinema
  • 6. Types of Story History - Creation Safety – Hansel & Gretel Conformity – Alice in Wonderland Identity – Paul Revere Instruction – Three Little Pigs
  • 7. Elements of a Story The Arc The Characters The method of transport The goal The Pace The Length The ending
  • 9. Point of View Whose story is it? Who is telling it? Is there a narrator? Who is the audience? How familiar are the audience with the characters the location
  • 10. Emotional Triggers Humor Joy Sadness Anger Fear Love
  • 11. Responses Attachment Action Memory Retelling Enacting Expanding
  • 12. Customers As Audience Less Sell More Tell How do you fit into their world? What do you do for them? What does their world look like without you? How is life different with you in their world?
  • 13.
  • 14. Stories In Marketing Stories ARE Content Marketing Stories ARE long-tail Stories ARE hard to do right Stories ARE increasingly important Stories ARE NOT selling Stories ARE NOT PR Stories ARE NOT about you
  • 15. Planning A Story Why are you telling it? How will it be delivered? Who will create it? Topic Follow-up
  • 16. Choose An Ending Audience participation Customer contribution Customer guided Customer character adoption Character as Hero
  • 17.
  • 18. Reviews Everyone is a critic Don’t respond Reviews mean audience Accept criticism
  • 19. Death of a story Plagiarism Ridicule Advertorial “Sponsored” stories Poor writing
  • 20. A Happy Ending Tell stories you love Tell them often Commit to the dialog Accept criticism and learn to grow A good story is art Enjoy the experience