A Presentation on the Reforms under taken by Sri. Somarapu Satyanarayana while being the Chairperson of Ramagundam Muncipal Corporation

1. MARCH TOWARDS 100% REFORMS
RAMAGUNDAM MUNICIPAL
COUNCIL
KARIMNAGAR DISTRICT
ANDHRA PRADESH
By Sri. Somarapu Satyanarayana
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2. ACTIVITIES OF MUNICIPALITY
 CLEAN ENVIRONMENT
 GOOD WATER SUPPLY
 EFFECTIVE ILLUMINATION
 GOOD INFRASTRUCTURE
 PERFECT SERVICE DELIVERY
 POVERTY ALLEVIATION
 EFFECTIVE ADMINISTRATION
 STRONG FINANCE
2

3. …STRONG FINANCE
 Good Revenue Collection System
 Eradication of Revenue Leakages
 Reduction of avoidable expenses
 Tap Govt. schemes
 Better Accounting system
 Optimum Utilisation of Assets & Resources
 Computerisation
3

4. STRONG FINANCE
 Collection of Taxes from
- Property Tax
- Advertisement Tax
- D&O Trade License Fee
- Service Charges from Hospitals, Hotels, Lodges &
Hostels, etc.
- 1% on License Fees from Bars & IMFL shops
- Vacant Land Tax
- Permission charges & Regularisation of Constructions
- Entertainment Tax
- Stamp Duty
4 - Mutation Fee & Fee for Certificates

5. STRONG FINANCE
 FEW STEPS TOWARDS REFORMS
 Engaged 60 Graduates unemployed youth, surveyed entire town
and covered all the houses into tax net.
- This has increased tax revenue by Rs.60.00 lakhs
 Measured all the doubtful houses and re-assessed properties.
- This has increased revenue by another Rs.20.00 lakhs.
 Computerised and issued challans for payment of Property Tax.
 Accounts are opened in all the Banks. The house owners can pay
tax at their convenient time at their convenient Bank.
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6. EFFECTIVE ADMINISTRATION
Unemployed active graduate for providing Better Services.
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7. STRONG FINANCE
 FEW STEPS TOWARDS REFORMS
 Engaged unemployed boys and girls for a period of one
month who have gone to every house and handed over the
Challan, briefed them what Municipality is doing, what has
been done in the ward and what is the Income and
Expenditure from the ward, why they should pay the tax and
how the tax has to be paid .
 Surveyed, Identified and listed ward-wise all the D&O Trades
in the town by engaging unemployed youth.
 Serving Demand notices to all the Traders and collecting tax.
- This shall increase Revenue by Rs.10.00 lakhs.
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8. STRONG FINANCE
 FEW STEPS TOWARDS REFORMS
 Surveyed, Identified and listed ward wise all the
Advertisements and Encroachments. Issue of notices and
collection of taxes is in process
 Making public responsible for payment of taxes as collection
by Municipality is dispensed.
 Development and printing of challans for monthly Water
supply bills is in process.
 Identifying and levying Vacant Land Tax is in process.
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9. STRONG FINANCE
 FEW STEPS TOWARDS REFORMS
 Issued Demand notices for Rs.2.00 crores to M/s. SCCL and
for others it is in process.
 We expect Vacant Land Tax of about Rs.3.00 crores per
annum.
 Keeping a watch on Entertainment tax and Stamp Duty and
Professional Tax.
 Our total Revenue Demand has increased from Rs.1.80
crores to Rs.4.50 crores and expect to increase to Rs.8.00
crores by next year.
9

10. EFFECTIVE ADMINISTRATION
 Effective Management systems and controls for every
Department.
 Involvement of Councilors and staff and motivate them.
 Good principles and practices.
 Privatisation to meet the gap.
 Transparency
 Optimum utilisation of the available resources.
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11. EFFECTIVE ADMINISTRATION
 FEW STEPS TOWARDS REFORMS
 Developed systems of functioning and controls for every
Department.
 Area is divided into zones. Reorganized the functions of the
staff by converting all the Bill Collectors and office assistants
as Zonal Officers and made them responsible for all the
functions of the Municipality in the zone.
 Issue of Birth and Death Certificates is simplified,
streamlined to issue on first come first served basis - for the
transparency it is shown on the Board updating everyday
what serial number applications are received and upto what
serial number certificates are issued.
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12. EFFECTIVE ADMINISTRATION
Black Board Showing the particulars of
Sl. No. up to which Death Certificates
are received and issued of
Black Board Showing the particulars of
Sl. No. up to which Birth Certificates are
received and issued of
12

13. EFFECTIVE ADMINISTRATION
 FEW STEPS TOWARDS REFORMS
 Procedure for Construction permissions is simplified and
streamlined. Permissions are issued within 5 days –12 days
on first come first served basis. The applications are received
at service centre and approvals are dispatched through
courier.
- for transparency, it is shown on the Notice Board, updated
every Wednesday upto what serial number applications are
received and what serial number applications are
approved/rejected.
 Complaints for Water Supply, Sanitation, Streetlights, Town
Planning and General are received in person or by phone are
given subject-wise serial number and attended on first come
13 first served basis.

14. EFFECTIVE ADMINISTRATION
Black Board showing the particulars of
Sl. No. of Applications received for New
Water Tap connection, Sl. No. up to
sanctioned / rejected and kept under
Verification.
Black Board showing the particulars of
Sl. No. of Applications received for
construction permission, Sl. No. upto
which permitted / rejected and kept under
verification
14

15. EFFECTIVE ADMINISTRATION
 FEW STEPS TOWARDS REFORMS
 The signature of the complainant is obtained on complaint form
certifying that the complaint is attended satisfactorily duly certifying
the materials consumed.
- for transparency, it is shown on the Board, updated everyday
morning upto what serial number complaints are received and upto
what serial number complaints are attended.
 Developed internal reporting system so that the delay in attending
service is reported to the Chairperson/Commissioner.
 Commenced Service Centre (now Citizen Charter). Any citizen
coming for the help is received well and attended through Service
Centre which is managed by young graduate girls under supervision
of a senior most hardworking Bill Collector.
15

16. EFFECTIVE ADMINISTRATION
Black Board showing the
particulars of Sl. No. of
Complaints received for service
delivery and Sl. No. upto which
attended.
Black Board showing the particulars of
Citizens Charter Containing Introduction,
Responsibility of Municipality, Service
Delivery Centers and Expected Response
from Citizens
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17. EFFECTIVE ADMINISTRATION
 FEW STEPS TOWARDS REFORMS
 A Video programme covering around 10 minutes regarding the
procedure for Construction Permissions, issue of Birth and Death
Certificates, Financial condition of the Municipality, Payment of
Taxes, how to get Water Supply Connections, how to avoid Stray
Cattle etc. are prepared and telecasted on every Saturday at
9.00p.m. for the awareness of the citizens.
 Provide Boards in every ward showing Tax Arrears and Demand,
Tax received and balance Tax, cost of services and the details of
works executed for the information of the people living in that ward.
 Dial your Chairperson programme is organised on every second
Saturday from 1.00pm - 2.00pm - attend over 30 enquiries, explain
procedure – bring awareness – which is well received by public-
Attended by MRO, CI of Traffic, ADE of Electrical in addition to
Commissioner & all Heads of the Department of Municipality.
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18. EFFECTIVE ADMINISTRATION
Black Boards Showing the details of Income ,
Expenditure & Capital Works in the Ward No: 18
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19. EFFECTIVE ADMINISTRATION
“ Dial your Chairperson ” attended by all Officers
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20. EFFECTIVE ADMINISTRATION
 FEW STEPS TOWARDS REFORMS
 Conducting regular morning meetings on every Tuesday and
Friday and reviewing the position & follow up.
 Involved the staff, Councilors and other important persons of
the town in the following committees.
1. Town Development Committee
2. Town Planning Committee
3. Sanitation Committee
4. Electrical Committee
5. Sports and Cultural Committee
6. Family Planning Committee
7. Library Development Committee
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21. EFFECTIVE ADMINISTRATION
 FEW STEPS TOWARDS REFORMS
 Regular involvement of the concerned is helpful in effective
decision making and implementation.
 Engaging unemployed active graduate for providing Better
Services.
 Started improved Personal Register System with Heads of
the Department for Effective Disposal of Correspondence.
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22. WATER SUPPLY
 Privatised the Operation and Maintenance of Water Supply.
 No public stand post.
 Installation rates & procedures are simplified to reduce the
burden over the consumer.
 Taking help of Banks for providing loan for Donations for Tap
connections to meet the target of 15,000 tap connections
during next year to make the scheme viable.
 Provide 50% subsidy under NSDP funds to the poorest of the
poor resident in a slot of 10 houses.
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23. … WATER SUPPLY
 Metering all the house connections.
 Targeting to provide 24 hours water supply for all the 7 days
(24/7)
 Appointed licensed plumbers who are also undertaking the
responsibility for operation of valves and repairing leakages
at a nominal cost, they are made responsible for pilferage.
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24. CLEAN ENVIRONMENT
 EFFECTIVE SOLID WASTE MANAGEMENT
 HANDLING AND TREATING SEWAGE &
LIQUID WASTE
 RECYCLING OF LIQUID WASTE – ZERO
DISCHARGE TO RIVER GODAVARI
 DEVELOPMENT OF GREENERY
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25. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE SOLID WASTE
MANAGEMENT
 Clean Ramagundam
 Organised the programme of ‘Clean Ramagundam’,
mobilised sufficient men and machinery and entire town was
cleaned to show to the people how good is the town when it
is cleaned.
 With street plays and pamphlets reached near to the people
particularly housewives how they should cooperate for
cleanliness.
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26. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE SOLID WASTE
MANAGEMENT
 We clean drains once before rainy season and once after rainy
season avoid regular cleaning to discourage people putting
garbage in the drains.
 All the resources like Vehicle, Staff, Supervisory staff is
distributed among the wards and responsibilities are fixed.
 The root-maps are prepared duly numbered, the drawing
showing which vehicle shall clean particular dustbin with date
and time. Signature of the nearest house owner is obtained
certifying proper cleaning and disinfection of dustbins with date
& time.
 A booklet is developed and circulated among the Councilors and
26 Zonal Officers for effective implementation.

27. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE SOLID WASTE
MANAGEMENT
 The house wives are recognised and praised for keeping
their streets clean in slums and motivated to continue the
same habit. Municipality taken 100% responsibility for
clearing garbage from selected points.
 To encourage housewives, gifts and rewards are given once
in a year to keep their streets clean.
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28. EFFECTIVE SOLID WASTE MANAGEMENT
House wives are recognised
and praised for keeping
their streets clean
housewives, gifts and rewards are given
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29. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT
 LITTER FREE ZONE:
 Litter Free Zone is identified covering about 1200 houses, a pilot project
is developed.
 Rag Pickers are identified, trained for good living and good habits and
provided tricycles with two compartments for collection of garbage from
door to door.
 House owners are provided with buckets in two colours one in Green for
biodegradable and Blue for non-biodegradable with a chart and the
garbage is separated by housewives at the collection point.
 The biodegradable waste is taken to compost yard. Rag pickers separate
useful scrap and balance is dumped at change points which is lifted by
Municipal Tractors for land filling.
 Since the pilot project is successful we propose to implement the same
29 throughout the town which shall cost about Rs.1.50 crores.

30. EFFECTIVE SOLID WASTE MANAGEMENT
Posters with Buckets for
separate collection
Two different color Baskets are
given by Municipality
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31. EFFECTIVE SOLID WASTE MANAGEMENT
Change Point of
Non Bio Degradable &
Bio Degradable
Non Bio Degradable collected
in Blue Compartment
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32. EFFECTIVE SOLID WASTE MANAGEMENT
VERMICULTURE COMPOST YARD FOR BIO-DEGRADABLE SOLID WASTE
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33. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE SOLID WASTE
MANAGEMENT
 Harmful garbage is separately collected and buried.
 Inefficient bullock carts are dispensed with by encouraging
Auto Trolleys by providing loan under SJSRY which has
increased efficiency of disposal system.
 Encouraged ill-fated women i.e. young widows and divorcees
to form into a DWCUA group to take up sanitation as
privatisation.
33

34. SEWAGE & LIQUID WASTE
MANAGEMENT
 We have provided about 3353 Nos. ILCS latrines, mostly outside
thickly populated area where sewerage system is not economical.
 Encouraged Community Sewer System with 40% public participation
covered over 4000 families under 18 schemes.
 Surveyed entire town to identify present system of latrines in the
town by engaging unemployed graduates.
 Notices have been served to all those who are directly leaving the
sewage to open drain to immediately construct their own septic
tank.
 Processing application for loan to provide latrines to the entire
population in the town at a cost of Rs.7.8 crores.
34

35. … SEWAGE & LIQUID WASTE
MANAGEMENT
 UNDERGROUND DRAINAGE SYSTEM
• With the participation of Public Sectors developing underground
drainage system for thickly populated area at a cost of Rs.14.00
crores.
• Government have developed a project under NRCP for treatment of
Liquid effluent at a cost of Rs.12.00 crores.
• We are insisting to convert the above scheme into gravity system.
• Prepared proposals for re-use of treated effluents for irrigation and
afforestation with an investment of Rs.1.50 crores.
- with this there shall be zero discharge to River Godavari.
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36. DEVELOPMENT OF GREENERY
 Ramagundam Municipality has not done much for
development of greenery.
 Formation of two DWCUA groups for maintenance of
vermiculture is in progress.
 Formation of one DWCUA group for nursery is in
progress.
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37. EFFECTIVE ILLUMINATION
 Proper streetlights at every place.
 Control over maintenance.
 Protection to the streetlights.
 Reduction in power charges.
37

38. EFFECTIVE ILLUMINATION
 FEW STEPS TOWARDS REFORMS
 Made house owner responsible for protection of the
streetlight near to the house by taking an undertaking.
 Identified the excess billing of over Rs.30.00 lakhs and
brought pressure on APNPDCL for fixing of meters.
 Fixed timers wherever meters are fixed and now fixing 200
meters as first phase in thickly populated area.
 Stretching second phase conductor to reduce power
consumption.
 Switching over to CLF lamps for energy control.
 Privatisation of maintenance.
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39. POVERTY ALLEVIATION
 Identify poor.
 Bring awareness.
 Training for skill development.
 Provide Bank loans.
 Provide employment through DWCUA groups.
 Tie up for job work.
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40. POVERTY ALLEVIATION
 FEW STEPS TOWARDS REFORMS
 Encouraging poor women for formation of Swashakti Groups
– formed 586 groups.
 Taken up programmes for skill development in stitching,
embroidery, beautician and computer training
– more than 450 women trained.
 Negotiated with banks and arranged loans under SJSRY to
poor women.
– more than 250 people got benefited under SJSRY.
– more than 50 people got benefited under
CMEY.
40

41. POVERTY ALLEVIATION
 FEW STEPS TOWARDS REFORMS
 Dispensed with bullock carts and encouraged auto trolleys
by providing loans and subsidies.
 Women under DWCUA groups encouraged for sanitation
programme.
 Community contract works are entrusted to women for
confidence building.
 ILCS latrines, Gas connections, Community sewer systems
provided for better living.
 Conducted Entrepreneurs mela – brought govt. departments,
bankers, training institutions and identified poor people
under one roof given the exposure by all the institutions in
the end conducted counseling with banks.
41

42. POVERTY ALLEVIATION
42 Entrepreneurs Mela : Officers from all Dept. are attended

43. POVERTY ALLEVIATION
Poor people under one roof given the exposure by all the
institutions, Counseling with banks & Others Officers
43

44. POVERTY ALLEVIATION
DWCUA groups encouraged for
sanitation programme.
ILCS latrines provided for better living.
44

45. PERFECT SERVICE DELIVERY
 List out services extended by Municipality.
 Simplified the procedures.
 Developed systems and controls.
 Motivated the concerned to follow the new concept.
 Give awareness to the beneficiaries.
 Few Steps taken towards Perfect Service Delivery are
explained under Effective Administration.
45

46. GOOD INFRASTRUCTURE
 We should know the demand and develop a plan for
infrastructure development.
 Avoid construction of roads before laying of water supply
lines and sewer lines.
 Use appropriate technology.
 Encourage public participation.
 Give priority to Govt. schemes like Janmabhoomi & schemes
with subsidy and participation.
 Working out for public & private partnership for
infrastructure development.
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