Presentation Describes the mission of 24/7 Water supply in Ramagundam Municipality an historical initiative taken by Mr. Somarapu Satyanarayana

1. A Presentation From :
Sri S. SATYANARAYANA
Ex-Chairperson, Ramagundam
Municipality
Workshop on “Enhancing Water and
Sanitation Service Delivery in Madhya
Pradesh” at ASCI – Hyderabad
1

2. CHANGE IS POSSIBLE:
EXPERIENCES FROM
RAMAGUNDAM MUNICIPALITY
KARIMNAGAR DISTRICT
ANDHRA PRADESH
2

3. General Condition of Normal
Municipalities
 Poor Administration
 Low Income
 Low Collection
 Insufficient Infrastructure
 Poor & Insufficient Water Supply
 Poor & Ineffective Sanitation
 Public Dissatisfaction
3

4. ACTIVITIES OF MUNICIPALITY
 CLEAN ENVIRONMENT
 GOOD WATER SUPPLY
 EFFECTIVE ILLUMINATION
 GOOD INFRASTRUCTURE
 PERFECT SERVICE DELIVERY
 POVERTY ALLEVATION
 EFFECTIVE ADMINISTRATION
 STRONG FINANCE
4

5. We need
Change Management .
 Involve Councillors ,Public Representatives and
Voluntary Organisation.
 Motivate Staff.
 Simplify the systems.
 Set good Principle and Practices.
 Set Goals and Plans to reach Goals.
 Aim to get Public Satisfaction at every step
 Improve Financial Recourses & Reduce Wasteful
Expenditure
 Provide Transparent Administration.
 Try for Cost Effective Innovative Technologies.
 Improve Efficiency and Cost effective in every
5 department

6. Steps for
Create Confidence in the
Citizen That the Council
is for Development
6

7. CLEAN ENVIRONMENT
 Clean Ramagundam
 Organised the programme of
‘Clean Ramagundam’, mobilised sufficient men
and machinery and entire town was cleaned to
show to the people how good is the town when it
is clean.
 With street plays and pamphlets reached near
to the people particularly housewives how they
should cooperate for cleanliness.
7

8. CLEAN ENVIRONMENT
Collector & Chairperson planting a
tree under Clean Ramagundam
Program
8

9. CLEAN ENVIRONMENT
Chairperson actively involving
in Clean Ramagundam
programme
Chairperson addressing
the people gather for
Clean Ramagundam
9

10. EFFECTIVE ILLUMINATION
 1800 Streetlights, 400 Sodium Vapor Lamps 3
high mass lights, 300 electrical poles, 120 km.
conductor and repair of old streetlights are taken
up on mass scale.
 Timers are provided.
 Better Maintenance system introduced.
 House owners are made responsible for safety of
the Streetlights.
10

11. PERFECT SERVICE DELIVERY
 List out services extended by Municipality.
 Simplified the procedures.
 Developed systems and controls.
 Motivated the concerned to follow the new concept.
 Give awareness to the beneficiaries.
 Few Steps taken towards Perfect Service Delivery are
explained under Effective Administration.
11

12. Steps for
Strong Financial
Management Initiatives
At Ramagundam Municipality
12

13. STRONG FINANCE
 Good Revenue Collection System
 Eradication of Revenue Leakages
 Reduction of avoidable expenses
 Tap Govt. schemes
 Better Accounting system
 Optimum Utilisation of Assets &
Resources
 Computerisation
13

14. STRONG FINANCE
 Collection of Taxes from
- Property Tax
- Advertisement Tax
- D&O Trade License Fee
- Service Charges from Hospitals,
Hotels, Lodges & Hostels, etc.
14

15. STRONG FINANCE
- 1% on License Fees from Bars & IMFL shops
- Vacant Land Tax
- Permission charges & Regularisation of
Constructions
- Entertainment Tax
- Stamp Duty
- Mutation Fee & Fee for Certificates
15

16. STRONG FINANCE
 FEW STEPS TOWARDS REFORMS
 Engaged 60 Graduates unemployed youth, surveyed entire town
and covered all the houses into tax net.
- This has increased tax revenue by Rs.60.00 lakhs
 Measured all the doubtful houses and re-assessed properties.
- This has increased revenue by another Rs.20.00 lakhs.
 Computerised and issued challans for payment of Property Tax.
 Accounts are opened in all the Banks. The house owners can pay
tax at their convenient time at their convenient Bank.
16

17. STRONG FINANCE
Unemployed active graduate for providing Better Services.
17

18. STRONG FINANCE
 FEW STEPS TOWARDS REFORMS
 Engaged unemployed boys and girls for a period of one
month who have gone to every house and handed over the
Challan, briefed them what Municipality is doing, what has
been done in the ward and what is the Income and
Expenditure from the ward, why they should pay the tax and
how the tax has to be paid .
 Surveyed, Identified and listed ward-wise all the D&O Trades
in the town by engaging unemployed youth.
 Serving Demand notices to all the Traders and collecting tax.
18

19. STRONG FINANCE
 FEW STEPS TOWARDS REFORMS
 Advertisements Tax is Privatised
 Making public responsible for payment of
taxes as collection by Municipality is
dispensed.
 Meter Reading and Issuing of Water Supply
Bills is Privatised
19

20. STRONG FINANCE
 FEW STEPS TOWARDS REFORMS
 Identifying and levying Vacant Land Tax is in process.
 We expect Vacant Land Tax of about Rs.3.00 crores per
annum.
 Keeping a watch on Entertainment tax and Stamp Duty and
Professional Tax.
 Total Revenue Demand has increased from Rs.1.80 crores
to Rs.7.50 crores and expect to increase to Rs.10.00 crores
by next year.
 Our Municipality was is Upgraded from Grade II to Grade I
and to Special Grade We were to achieve Selection Grade
by 2003-2004
20

21. REDUCTION OF EXPENDITURE
 Kept watch on Power bills and reduce power
consumption
 Provided Timers for Power Saving
 Effective use of Municipal Resources
 Privatization of Security and Operation &
Maintenance of Water supply
 Privatization of Sanitation by engaging Dwcua
Groups.
21

22. REDUCTION OF EXPENDITURE
 Improved Cost effective Sanitation system
 Computerisation for Simplifying and Streamlining the
System.
 Always watch for cost analysis for cost reduction
22

23. Steps for
Effective Administration and
Management Initiatives
At Ramagundam Municipality
23

24. EFFECTIVE ADMINISTRATION
 Effective Management systems and controls for every
Department.
 Involvement of Councilors and staff and motivate
them.
 Good principles and practices.
 Privatisation to meet the gap.
 Transparency
 Optimum utilisation of the available resources.
24

25. EFFECTIVE ADMINISTRATION
 Few Steps Towards Effective Administration
 Developed systems of functioning and controls for every
Department.
 Area is divided into zones. Reorganized the functions of the
staff by converting all the Bill Collectors and office assistants
as Zonal Officers and made them responsible for all the
functions of the Municipality in the zone.
 Issue of Birth and Death Certificates is simplified,
streamlined to issue on first come first served basis - for the
transparency it is shown on the Board updating everyday
what serial number applications are received and upto what
25 serial number certificates are issued.

26. EFFECTIVE ADMINISTRATION
Black Board Showing the particulars of
Sl. No. up to which Death Certificates are
received and issued of
Black Board Showing the particulars of
Sl. No. up to which Birth Certificates are
received and issued of
26

27. EFFECTIVE ADMINISTRATION
 Few Steps Towards Effective Administration
 Procedure for Construction permissions is simplified and
streamlined. Permissions are issued within 5 days –12
days on first come first served basis. The applications are
received at service centre and approvals are dispatched
through courier.
- for transparency, it is shown on the Notice Board,
updated every Wednesday upto what serial number
applications are received and what serial number
applications are approved/rejected.
 Complaints for Water Supply, Sanitation, Streetlights,
Town Planning and General are received in person or by
phone are given subject-wise serial number and attended
27 on first come first served basis.

28. EFFECTIVE ADMINISTRATION
Black Board showing the particulars of
Sl. No. of Applications received for New
Water Tap connection, Sl. No. up to
sanctioned / rejected and kept under
Verification.
Black Board showing the particulars of
Sl. No. of Applications received for
construction permission, Sl. No. upto
which permitted / rejected and kept under
verification
28

29. EFFECTIVE ADMINISTRATION
 Few Steps Towards Effective Administration
 The signature of the complainant is obtained on complaint form
certifying that the complaint is attended satisfactorily duly
certifying the materials consumed.
- for transparency, it is shown on the Board, updated everyday
morning upto what serial number complaints are received and
upto what serial number complaints are attended.
 Developed internal reporting system so that the delay in
attending service is reported to the Chairperson/Commissioner.
 Commenced Service Centre (now Citizen Charter). Any citizen
coming for the help is received well and attended through Service
Centre which is managed by young graduate girls under
supervision of a senior most hardworking Bill Collector.
29

30. EFFECTIVE ADMINISTRATION
Black Board showing the
particulars of Sl. No. of
Complaints received for service
delivery and Sl. No. upto which
attended.
Black Board showing the particulars of
Citizens Charter Containing Introduction,
Responsibility of Municipality, Service
Delivery Centers and Expected Response
from Citizens
30

31. EFFECTIVE ADMINISTRATION
 Few Steps Towards Effective Administration
 A Video programme covering around 10 minutes regarding the
procedure for Construction Permissions, issue of Birth and Death
Certificates, Financial condition of the Municipality, Payment of
Taxes, how to get Water Supply Connections, how to avoid Stray
Cattle etc. are prepared and telecasted on every Saturday at
9.00p.m. for the awareness of the citizens.
 Provide Boards in every ward showing Tax Arrears and Demand,
Tax received and balance Tax, cost of services and the details of
works executed for the information of the people living in that
ward.
 Dial your Chairperson programme is organised on every second
Saturday from 1.00pm - 2.00pm - attend over 30 enquiries, explain
procedure – bring awareness – which is well received by public-
31 Attended by MRO, CI of Traffic, ADE of Electrical in addition to
Commissioner & all Heads of the Department of Municipality.

32. EFFECTIVE ADMINISTRATION
Black Boards Showing the details of Income ,
32 Expenditure & Capital Works in the Ward No: 18

33. EFFECTIVE ADMINISTRATION
“ Dial your Chairperson ” attended by all Officers
33

34. EFFECTIVE ADMINISTRATION
 Few Steps Towards Effective Administration
 Involved the staff, Councilors and other important persons of the
town in the following committees.
1. Town Development Committee
2. Town Planning Committee
3. Sanitation Committee
4. Electrical Committee
5. Sports and Cultural Committee
6. Family Planning Committee
7. Library Development Committee
8. Committee for Poverty Reduction
9. Committee for 100% Literacy
10. Committee for Horticulture Development
34

35. EFFECTIVE ADMINISTRATION
 Few Steps Towards Effective Administration
 Conducting regular morning meetings on every Tuesday and Friday
and reviewing the position & follow up.
TUESDAY FRIDAY
Water supply Resource Mobilization
Electrical Maintenance Identification of Finance Res’rce
Review of Town Planning Monitor of Collection of all Taxes
Road widening Reduction of Expenditure
IDSMT Financial Accounting
DFID Project Review of Weekly Income/ Exp’n
Construction of Under Ground Drg. Review of Sanitation
Administration
Poverty Alleviation
Development Greenery
35

36. EFFECTIVE ADMINISTRATION
 Few Steps Towards Effective Administration
 Regular involvement of the concerned is helpful in effective
decision making and implementation.
 Engaging unemployed active graduate for providing Better
Services.
 Started improved Personal Register System with Heads of
the Department for Effective Disposal of Correspondence.
36

37. Steps for
Cost Effective Sanitation
For Clean Environment
At Ramagundam Municipality
37

38. CLEAN ENVIRONMENT
 Effective Solid Waste Management
 Cost Effective Technology With Community
Involvement
 Handling And Treating Sewage & Liquid Waste
 Recycling Of Liquid Waste – Zero Discharge To
River Godavari
 Control Of Air Pollution
 Development Of Greenery
38

39. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE SOLID WASTE
MANAGEMENT
 We clean drains once before rainy season and once after rainy
season avoid regular cleaning to discourage people putting
garbage in the drains.
 All the resources like Vehicle, Staff, Supervisory staff is
distributed among the wards and responsibilities are fixed.
 The root-maps are prepared duly numbered, the drawing
showing which vehicle shall clean particular dustbin with date
and time. Signature of the nearest house owner is obtained
certifying proper cleaning and disinfection of dustbins with date
& time.
 A booklet is developed and circulated among the Councilors and
39 Zonal Officers for effective implementation.

40. EFFECTIVE SOLID WASTE MANAGEMENT
CHART FOR WARD NO.16
Councilor : Mekala THirupathi (Phone: 244892)
Zonal Officer : N.Venkateshwarlu
Sanitary Inspector (Contact Basis) : M.Chalapathi
Sanity Jawan : M.Lingaiah
Working Trolley : AP 15U 7952
Trolley Workers : 1) A.Sammaiah
: 2) A.Ravi
Sweeper (PH.W) : 1) Bontha Ellamma
Drainage Cleaner : 1) Lingaiah (Contract)
Trolley Working Days : Monday, Tuesday, Wednesday
Monday : 01 to 08 Dust Bins
Tuesday : 09 to 16 Dust Bins
Wednesday : 17 to 23 Dust Bins
Tractor WorkDay : Tuesday
Tractor No. : 1) AP15U 9011, 12 (Every Day)
: 2) AP15U 7258 (Afternoon)
Tuesday : Shalapally

41. EFFECTIVE SOLID WASTE MANAGEMENT
cleanings by public
cleanings AP15U 9011 Tractor
cleanings AP15U 7258 Tractor
cleanings AP15U 7957 Trolley
Route Map for Ward No. 16

42. EFFECTIVE SOLID WASTE MANAGEMENT
Dustbins Lifting Time Table (Trolley)
MONDAY
1 2 3 4 5 6 7 8
5.30 6.45 7.45 8.45 9.45 2.14 3.30 4.45
AM AM AM AM AM PM PM PM
TUESDAY
9 10 11 12 13 14 15 16
5.30 6.45 7.45 8.45 9.45 2.14 3.30 4.45
AM AM AM AM AM PM PM PM
WEDNESDAY
17 18 19 20 21 22 23 24
5.30 6.45 7.45 8.45 9.45 2.14 3.30 4.45
AM AM AM AM AM PM PM PM

43. EFFECTIVE SOLID WASTE MANAGEMENT
Dust Bins Place & Address
1) Goli Venkatamallu, - 19-6-309 13) Eleshwara Gopal, 18-2-79
2) Dawn Public School 14) Khaja Ameeruddin, 18-2-124
3) P. Narsimha School 15) Muneeruddin, 18-2-124
4) Md. Ahmed Hussain, 18-5-220 16) Gundrathi Mallaiah, 18-2-46
5) V. Ramesh Babu, 18-5-315 17) Providence School before
6) M. Janardhan Rao, 16-9-214 18) Chelpuri Mallaiah, 18-1-59
7) Ganjula Veeraiah, 18-6-137 19) Chelpuri Pochamallu, 18-1-5
8) Burla Barathamma, 18-6-9 20) G. Brahmaiah, 18-1-50
9) V. Rangaiah, 18-6-167 21) Chelpuri Lingaiah, 18-1-75
10) Jakkula Shankaraiah, 22) Pendyala Odelu, 18-1-821
11) Vidya Bharathi (TM) High School 23) Neelam Chandraiah, 18-1-125
12) Vidya Bharathi (E) High School 24) Srirama Gurukulam

44. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE SOLID WASTE
MANAGEMENT
 The house wives are recognised and praised for keeping
their streets clean in slums and motivated to continue the
same habit. Municipality taken 100% responsibility for
clearing garbage from selected points.
 To encourage housewives, gifts and rewards are given once
in a year to keep their streets clean.
44

45. EFFECTIVE SOLID WASTE MANAGEMENT
House wives are recognised
and praised for keeping their
streets clean
Gifts and rewards are given housewives
45

46. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE SOLID
WASTE MANAGEMENT
 Inefficient bullock carts are dispensed with by encouraging
Auto Trolleys by providing loan under SJSRY which has
increased efficiency of disposal system.
 Encouraged ill-fated women i.e. young widows and
divorcees to form into a DWCUA group to take up
sanitation as privatisation.
46

47. EFFECTIVE SOLID WASTE MANAGEMENT
Inefficient Bullock Carts DWCUA groups encouraged
for sanitation programme.
47

48. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE SOLID WASTE
MANAGEMENT
 LITTER FREE ZONE:
 Litter Free Zone is identified covering about 1200 houses, a pilot
project is developed.
 Rag Pickers are identified, trained for good living and good habits and
provided tricycles with two compartments for collection of garbage
from door to door.
 House owners are provided with buckets in two colours one in Green
for biodegradable and Blue for non-biodegradable with a chart and the
garbage is separated by housewives at the collection point.
48

49. EFFECTIVE SOLID WASTE MANAGEMENT
 LITTER FREE ZONE:
 The biodegradable waste is taken to compost yard. Rag pickers
separate useful scrap and balance is dumped at change points
which is lifted by Municipal Tractors for land filling.
 Harmful garbage from Hospitals is separately collected
and buried.
 Since the pilot project is successful we proposed to implement
the same throughout the town which shall cost about Rs.1.50
crores.
49

50. EFFECTIVE SOLID WASTE MANAGEMENT
Posters with Buckets for
separate collection
Two different color Baskets are
given by Municipality
50

51. EFFECTIVE SOLID WASTE MANAGEMENT
Change Point of
Non Bio Degradable &
Bio Degradable
Non Bio Degradable collected
in Blue Compartment
51

52. EFFECTIVE SOLID WASTE MANAGEMENT
52 VERMICULTURE COMPOST YARD FOR BIO-DEGRADABLE SOLID WASTE

53. EFFECTIVE SOLID WASTE MANAGEMENT
 FEW STEPS TOWARDS EFFECTIVE
SOLID WASTE MANAGEMENT
 With the success in implementation of
Litter Free Zone in part of the town, a
proposal for 100 tricycles has been put
for approval of DFID to cover the entire
town under ‘Litter Free Zone’ and the
same is approved.
53

54. EFFECTIVE SOLID WASTE MANAGEMENT
Chairman addressing the –Launching of 100
Tricycles in First Phase
54

55. EFFECTIVE SOLID WASTE MANAGEMENT
Field March by Chairperson and World Bank Officials
55

56. EFFECTIVE SOLID WASTE MANAGEMENT
Training to Rag pickers
56

57. EFFECTIVE SOLID WASTE MANAGEMENT
Training to Rag pickers from Brahma
Kumaries for better living habits
57

58. EFFECTIVE SOLID WASTE MANAGEMENT
Chairman Addressing the
New 60 Couple Rag pickers
selected under phase - II
New 60 Tricycles under Phase - II
58

59. SURVEY OF LATRINES WITH OR WITHOUT SEPTIC TANK IN
RAMAGUNDAM MUNICIPALITY
Flush out Latrines connected to
Septic tank
No. of
Ward No. Dry Latrines functioning Open Defecations I.L. S.S.
Houses
Directly to Sewer w.o. septic Sewer with own septic YES/NO
drain tank septic tank tank
1 871 -- 3 -- -- 454 -- 414 281 133
2 683 -- 62 -- -- 279 -- 342 36 306
3 1018 -- 9 -- 6 470 -- 533 249 284
4 1259 -- -- -- -- 611 -- 648 70 578
5 1455 -- 66 -- -- 799 -- 590 590 --
6 1243 -- 134 58 439 230 -- 382 242 140
7 811 -- 40 236 344 8 -- 183 183
8 1847 -- 5 2 801 401 -- 638 49 589
9 986 -- 225 365 295 -- No.6 101 -- 101
10 1055 1 192 605 35 18 -- 203 -- 203

60. … Contd.
11 1321 -- 83 708 234 1 No.1 293 -- 293
12 1271 -- -- 711 189 4 -- 367 -- 367
13 1551 -- 46 130 73 4 -- 1298 -- 1298
14 1244 14 108 272 346 109 -- 395 -- 395
15 1342 -- 56 89 89 650 -- 458 -- 458
16 1469 -- 112 31 104 866 -- 356 -- 356
17 1046 -- 52 403 52 361 -- 178 -- 178
18 1429 -- 94 939 225 146 -- 25 -- 25
19 1289 -- 409 370 441 22 -- 47 -- 47
20 1094 -- 37 238 656 -- -- 163 -- 163
21 1116 -- 7 52 930 9 -- 118 -- 118
22 988 -- 13 471 359 1 -- 144 -- 144
23 1075 -- 107 273 265 -- -- 430 -- 430
24 1103 -- 134 294 408 -- -- 267 -- 267
25 631 -- -- 101 382 -- -- 148 -- 148
26 1886 10 272 205 144 24 -- 1231 -- 1231
27 328 -- 1 5 23 72 -- 227 9 218
28 297 -- -- 16 -- 182 -- 99 13 86
29 221 -- -- 121 -- -- -- 100 100
30 1844 -- 8 190 1012 78 -- 556 27 529
31 516 -- -- -- -- 94 -- 422 396 26
32 667 -- -- 11 294 177 -- 185 151 34
33 887 -- 142 92 212 236 -- 205 92 113
34 18 -- -- -- 5 -- 13 -- 13
35861 2417 6988 8363 6306 11759 2205 9554

61. SEWAGE &
LIQUID WASTE MANAGEMENT
3353 ILCS Latrines are in use at
Ramagundam

62. 11700 Families go for
open deification
Construction of Sewer line in
Sadhanagar in part of Under
Ground Drainage
Community Sewer tank
constructed in Under Ground
Drainage System

63. SEWAGE & LIQUID WASTE
MANAGEMENT
 UNDERGROUND DRAINAGE SYSTEM
• With the participation of Public Sectors developing underground
drainage system for thickly populated area at a cost of Rs.14.00
crores.
• Government have developed a project under NRCP for treatment
of Liquid effluent at a cost of Rs.12.00 crores.
• We are insisting to convert the above scheme into gravity
system.
• Prepared proposals for re-use of treated effluents for irrigation
and afforestation with an investment of Rs.1.50 crores.
- with this there shall be zero discharge to River Godavari.
63

64. THE TOTAL EXPENDITURE INVOLVED AND FUNDS
TO BE MET FOR 100% SANITATION
DESCRIPTION OF WORKS Total cost Grants Contribution by To be spent Public Loans to
To be by Govt. Public By Contri- Public
spent Sectors Municipality bution By
HUDCO
Approved To be
Approved NTPC SCCL GENCO
Solid Waste Management 150.00 45.00 28.00 2.00 75.00
Providing latrines to every 780.00 260.00 78.00 442.00
house
Underground Drainage 1400.00 500.00 500.00 100.00 200.00 100.00
System
Effluent Treatment & Disposal 1200.00 1200.00
NRCP Project
Recycling of treated effluent 150.00 45.00 30.00 75.00
Development of DWCUA 6.00 2.40 1.20 2.40
Groups for Nursery &Parks
Total Rs.
3686.00 1200.00 352.40 500.00 500.00 100.00 259.2 180.00 594.4

65. Cost Effectively Technology
used at Ramagundam
 Ferro Cement Drain
 Ferro Cement Drain is developed as an innovative cost
effective alternate for effective drainage of effluent
 Advantages are
- Work can be carried out during the flow of
effluent
- Cost effective, more than 40% saving
- Durable, long life
- Occupies less space
- Replaceable
- Due to high velocity, it is free from pig menace
- Helps in quick construction
65

66. Casting for FCPCD
Finished Drain
66 Fabricating of Grid

67. DFID team visiting the Ferro cement Unit
World Bank Team visiting the Drains

68. Chairperson explaining to World Bank
Officials about flow of Drainage Water

69. View of nala before construction of
Ferro Cement Drain
View of nala after construction of Ferro Cement Drain

70. View of nala before construction of Ferro
Cement Drain
View of nala after construction of
Ferro Cement Drain

71. OPTIMUM RETENTION OF
RAIN WATER
 A Committee is constituted with involvement of local
public sectors, Retired Chief Engineers Irrigation
Department, All Government departments connected
with Irrigation works
– To Study & Develop schemes to augment optimum
rainwater
– The committee shall recommend to share the works among
Municipality, Public Sector and Govt. Agencies
– Targeting to complete all works before next rainy season
71

72. DEVELOPMENT OF GREENERY
 To Cover greenery over entire area, targets are
fixed to plant more than 3.00 Lakhs plants
every year.
 Parks are to be developed and handed over to
Local Associations for maintenance.
 Senior Citizens Park is developed and to be
handed over to Senior Citizens Association.
72

73. DEVELOPMENT OF GREENERY
 Developed 2 DWCUA Schemes for
developing Nurseries in Municipal Area
which will give livelihood to 30 less
fortunate women.
 Develop 2 DWCUA Scheme for
Developing Parks in Municipal Area which
will give livelihood to 30 less fortunate
women
73

74. DEVELOPMENT OF GREENERY
Less fortunate women working in nurseries
74

75. Steps for
Water Supply Initiatives
For Transformation to
Continuous Water Supply
Regime
At Ramagundam Municipality
75

76. WATER IS IMPORTANT
Water, has the power to move millions of people,
Since the very birth of human civilization, people have
moved to settle close to it,
People move when there is too little of it,
People move when there is too much of it,
People journey down it,
People write, sing and dance about it,
People fight over it,
And all people everywhere and every day, need it.
But still we neglect about it.
76

77. WATER SUPPLY
Ramagundam Municipality has got the following

facilities to serve 2.5 lakh population.
Infiltration Gallery and intake well with a capacity of 21 MLD.

Two stage pumping with 1000 KL Capacity Sump

1 Reservoir with a capacity of 2400 KL

4 Reservoirs with a capacity of 1200 KL

Distribution Mains Network with a coverage of 31 km.

77

78. WATER SUPPLY
 Ramagundam Municipality had the following
Problems:
 Poor consumer relations.
 Insufficient & Inexperienced Staff
 Losses in the distribution network & Service
Connections.
 Intermediate Supplies, Irregular Timings &
Low Line Pressures
 Free Water through Illegal Connection from
SCCL Mains
78

79. WATER SUPPLY
 Better Service Delivery to Consumer
 Complaints are Registered either personally
or over Telephone in the Service Center.
 Complaints are attended with in 24 Hours.
 Consumers Signature is obtained for
complaints redressel
 Internal Reporting system developed.
 New connections are issued with in Three
days.
79

80. WATER SUPPLY
Privatised the Operation and Maintenance

 Appointed licensed plumbers who are also
undertaking the responsibility for operation of
valves at a nominal cost
 The licensed plumbers shall prepare the
drawings for new connection after approval
provide water connection at the rates fixed by
the Municipality
 Watch & Ward Operation of Pump houses are
privatized through contract system.
80

81. WATER SUPPLY
Privatised the Operation and Maintenance

 Licensed plumbers shall monitor and organize
the repairs to leakages as per rates approved.
 Plumbers are made responsible to see that there
are no illegal water connections.
 Municipal Staff was well trained.
 Proper job distribution was made and
responsibilities were fixed
 Improved consumer relation maintained through
81 weekly meetings

82. WATER SUPPLY
 Better Maintenance for Loss Reduction:
 Isolation valves are introduced for better
maintenance facility
 Sufficient Inventory is maintained for
timely repairs
 Leak reporting system developed.
 Plumber wise House Connection Register
maintained
82

83. WATER SUPPLY
A TARGET OF 20,000 TAP CONNECTIONS BY THE
YEAR 2005-2006
Following actions are taken to full fill the Target by the end
of the year 2005-2006 to make the system viable
 Donation is being collected on Easy Installments
 Installation rates & procedures are simplified to
reduce the burden over the consumer.
 Subsidized Donation from the poorest in a block of 10
houses on easy installments.
 Improved quality of water.
 Submitted proposals under world bank scheme to
cover water supply system to entire area.
83

84. WATER SUPPLY
PROBLEMS ANALYZED FOR BETTER
PERFORMANCE
 System getting contaminated due to low pressure in
the system due to intermittent supply
 System getting damaged due to water hammer in
intermittent supply and loss of water in lower areas.
 With low pressures elevated areas were not getting
water.
 Lot of domestic pumps were used in the system and
wastage water due to storage.
 Proposed to go for 24 / 7 water supply to mitigate
above problems .
84

85. LAUNCHED 24/7 WATER SUPPLY
FROM 1ST JANUARY, 2003
Local M.L.A., & Chairperson address to the people regarding Water
Supply programme
85

86. LAUNCHED 24/7 WATER SUPPLY
FROM 1ST JANUARY, 2003
Chairperson S.Satyanarayana answering the queries from
consumers regarding 24/7 Water Supply Programme.
86

87. LAUNCHED 24/7 WATER SUPPLY
FROM 1ST JANUARY, 2003
Local MLA Inaugurating the24/7
Water Supply Programme
WORLD BANK TEAM VISIT
87

88. WATER SUPPLY
 Transformation to 24/7 Water Supply:
 The Tariff is reduced from Rs. 60.00 flat rate to minimum of Rs.
40.00 per month
 The consumers are assured that they will not be taxed high by
providing meters for normal consumption.
 The Area under each over head tank is divided in to zones
 Meters are fixed zone wise and charged for continuous water
supply by isolating other system
 One Overhead tank area was transformed in to continuous
over a period of 2 months.
88

89. WATER SUPPLY
 Donations Installments are divided in Three packages
 Package I “ABOVE BPL “
Donation = Rs. 5000.00, Advance= Rs. 1000, 8 EMI= Rs. 500
Water Charges Rs. 40.00for 1st 12,000 Lpm and than @Rs. 5.00 per KL
 Package II “BPL CONNECTION “
Donation = Rs. 2500.00, Advance= Rs. 500, 8 EMI= Rs. 250
Water Charges Rs. 40.00for 1st 12,000 Lpm and than @Rs. 5.00 per KL
 Package III “GROUP TAP CONNECTION “
Donation = Rs. 2500.00, Advance= Rs. 500, 8 EMI= Rs. 250
Water Charges Rs. 40.00for 1st 18,000 Lpm and than @Rs. 5.00 per KL
Rs. 2500.00 is subsidised from NSDP funds for Package –II & III
89

90. WATER SUPPLY
 Better Service Delivery to Consumer
 Water supply Bills are Computerized Billing
System is Privatized.
 Monthly Spot Billing has improved payments.
 Every Saturday Billing Disputes are settled by
Senior Officers
 Wireless Systems is introduced for Quick
Maintenance and better service delivery
90

91. WATER SUPPLY -
EFFECTIVE SERVICE DELIVERY
Black Board showing the particulars
of Sl. No. of Applications received
for New Water Tap connection, Sl.
No. up to sanctioned and
Connected.
Black Board showing the
particulars of Sl. No. of
Complaints received for service
delivery and Sl. No. upto which
91 attended.

92. WATER SUPPLY
Good Practices and Their Advantages
 There are No Public Stand posts at Ramagundam
 There are No Illegal tap connections
 Group Taps are encouraged for poor groups of 4
to 10 families
 BPL Connections and Group Taps are provided
on installment basis
 24/7 Helped in reduction of wastage of water by
consumers
 Reduces shocks, water hammers on the Pipe
92 lines

93. WATER SUPPLY
Good Practices and Their Advantages
 Reduces Operation & Maintenance problems
 Retain pressure in the line and help in consumer
satisfaction
 Avoid pollution through leakage due to positive
head in the lines
 Reduction in loss of water through leakages by
continuous remedial measures,
93

94. Pressure Control In The System
Manual Operation
of Main Valve
Meter Reading at
Overhead tank out let
94

95. Pressure Control In The System
Operator taking Tail End
Meter reading at
Addaguntapalli
Operator taking Tail End
Meter reading at
Laxminagar
95

96. Pressures at ELSR and Tail End Points in
Ramagundam Municipality –
Under 24/7 Water Supply
Pressure Pressure Pressure
Opening
Sl. Pressure at at at
Time of Main
No. at ELSR Addagunta Swathanth Laxminaga
Valve
palli ra Chowk r
1 5:00 AM 4R 0.9 Kg 0.4 Kg 0.5 Kg 0.45 Kg
2 6:00 AM 5R 0.9 Kg 0.45 Kg 0.7 Kg 0.45 Kg
3 7:00 AM 8R 1.20 Kg 0.5 Kg 0.75 Kg 0.5 Kg
4 8:00 AM 8R 1.20 Kg 0.5 Kg 0.7 Kg 0.5 Kg
5 9:00 AM 7R 1.00 Kg 0.4 Kg 0.5 Kg 0.45 Kg
6 10:00 AM 7R 1.00 Kg 0.4 Kg 0.55 Kg 0.4 Kg
7 11:00 AM 7R 1.00 Kg 0.4 Kg 0.5 Kg 0.4 Kg
8 12:00 PM 5R 0.8 Kg 0.4 Kg 0.55 Kg 0.4 Kg
96

97. Pressures at ELSR and Tail End Points in
Ramagundam Municipality –
Under 24/7 Water Supply
Pressure Pressure Pressure
Opening
Sl. Pressure at at at
Time of Main
No. at ELSR Addagunta Swathanth Laxminaga
Valve
palli ra Chowk r
9 1:00 PM 5R 0.8 Kg 0.4 Kg 0.5 Kg 0.4 Kg
10 2:00 PM 5R 0.8 Kg 0.4 Kg 0.5 Kg 0.4 Kg
11 3:00 PM 5R 0.8 Kg 0.4 Kg 0.5 Kg 0.4 Kg
12 4:00 PM 5R 0.8 Kg 0.4 Kg 0.55 Kg 0.4 Kg
13 5:00 PM 6R 0.8 Kg 0.4 Kg 0.55Kg 0.4 Kg
14 6:00 PM 6R 1.00 Kg 0.4 Kg 0.5 Kg 0.4 Kg
15 7:00 PM 6R 1.00 Kg 0.4 Kg 0.5 Kg 0.4 Kg
16 8:00 PM 6R 1.00 Kg 0.4 Kg 0.55 Kg 0.4 Kg
97

98. Pressures at ELSR and Tail End Points in
Ramagundam Municipality –
Under 24/7 Water Supply
Pressure Pressure
Opening Pressure at
Sl. Pressure at at
Time of Main Swathanthra
No. at ELSR Addagunta Laxminag
Valve Chowk
palli ar
17 9:00 PM 5R 1.00 Kg 0.4 Kg 0.6 Kg 0.4 Kg
18 10:00 PM 4R 1.00 Kg 0.5 Kg 0.75 Kg 0.4 Kg
19 11:00 PM 4R 0.8 Kg 0.4 Kg 0.5 Kg 0.4 Kg
20 12:00 AM 4R 0.8 Kg 0.4 Kg 0.5 Kg 0.4 Kg
21 1:00 AM 4R 0.8 Kg 0.4 Kg 0.5 Kg 0.4 Kg
22 2:00 AM 4R 0.8 Kg 0.4 Kg 0.5 Kg 0.4 Kg
23 3:00 AM 4R 0.8 Kg 0.4 Kg 0.5 Kg 0.4 Kg
98 24 4:00 AM 4R 0.8 Kg 0.4 Kg 0.5 Kg 0.4 Kg

99. WATER SUPPLY
Problems to be further attended to sustain 24/7
 Introduction of Auto control Values
 Procure leak detective equipments
 Develop Quick/Online leakage system
 Introduce more values to isolate area wise, block
wise and street wise system
99

100. WATER SUPPLY
Problems to be further attended to sustain 24/7
 Provide Water level indicators at Pump House and
Municipal Office through Wireless Network
 Improved O & M system to meet the demand
 To spread the Network to cover 30,000 House
connection to make the system profitable
 To arrange generators to cover power failures
100

101. WATER SUPPLY
Good Practices and Their Advantages
 Ramagundam has successfully covered
three overhead tank areas out of five with
24/7 Water Supply
 The consumers are day by day accustomed
for avoiding wastage of water
101

102. Monthly Summary Report of
Over Head Tank-1
Ramagundam Municipality
Bill amount Bill amount
Bill amount Bill amount
between Rs. between
Month upto Rs. 40/- above Rs.100/- Total
40/- to Rs.60/- Rs.60/- to
per month per month
per month Rs.100/- p.m
Jan-04 927 31% 714 24% 542 18% 817 27% 3000
Feb-04 950 32% 802 27% 550 18% 698 23% 3000
Mar-04 1331 32% 995 24% 702 17% 1129 27% 4157
Apr-04 1320 32% 1004 24% 800 19% 1033 25% 4157
May-04 2054 49% 1122 27% 523 13% 458 11% 4157
Jun-04 2036 49% 1150 28% 500 12% 471 11% 4157
102

103. WATER SUPPLY
With the co-operation of Consumers, Elected
Representatives & Municipal Staff.
Our Aim was to Achieve
To Provide 24/7 Water Supply with best
Quality to complete population
103

104. THANK YOU
Somrapu Satyanarayana
Ex-Chairperson
Ramagundam Municipal.
104