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INSURANCE SCENARIO IN INDIA – 
ISSUES AND OPPORTUNITIES 
Presented by, 
Mahak ( MBA_GEN 1st year) 
Roll no.-14101082
BASICS OF INSURANCE 
What is Insurance? 
 An arrangement by which a company or the state undertakes to provide 
a guarantee of compensation for specified loss, damage, illness, or 
death in return for payment of a specified premium. 
 History of Insurance 
 It started from Lloyd’s coffee house London 
 First policy issued in England in 1583 
 In India first policy issued in 1870 
 Classes of Insurance 
A. Life insurance 
B. General insurance 
General insurance is further classified:- 
1.Fire insurance 
2.Marine insurance 
3.Miscellaneous insurance
INSURANCE HISTORY 
Pre liberalization Liberalization Post liberalization
Regulatory Body 
Insurance Regulatory & Development Authority (IRDA) is the controlling and 
regulatory apex body in the country for insurance sector and its chairman and 
members are appointed by Government of India. IRDA’s HQ is located at 
Hyderabad. It was constituted as a body to regulate and develop the insurance 
industry in 1999, and was incorporated as a statutory body in April, 2000. 
The Key objectives of IRDA is promotion of competition to satisfy customer 
choice with lower premiums. The IRDA opened up market in August 2000. 
Foreign companies were allowed ownership up to 49% 
Role of IRDA : 
 Protecting the interest of policyholders. 
 Establishing guidelines for the operations of insurers, and brokers. 
 Specifying the code of conduct, qualifications, and training for insurance 
intermediaries and agents. 
 Promoting efficiency in the conduct of insurance business. 
 Regulating the investment of funds by insurance companies.
STRUCTURE OF INDIAN INSURANCE INDUSTRY 
 Life insurance 
 Public sector undertaking( life insurance 
corporation of India) 
 Private sector undertaking(22 companies) 
 General insurance 
 Public sector undertaking(general insurance 
corporation of India)+4 subsidiaries 
 Private sector undertaking(21comapnies)
• Life insurance in its modern form came to India from England in the 
year 1818. 
• Oriental life Insurance company, started by Europeans In Calcutta was 
the first life Insurance company on Indian soil. 
• Before 1912 India had no Legislation to Regulate Insurance Business. 
• In the year 1912, the life insurance companies act the provident fund 
act were passed.
LIFE INSURANCE SECTOR OF INDIA -OVERVIEW 
Market destiny Market shares 
http://www.ibef.org/industry/insurance-sector- 
india.aspx
GENERAL INSURANCE CORPORATION OF INDIA 
 The entire general insurance business in India was nationalized by 
the Government of India (GOI) through the General Insurance Business 
(Nationalization) Act (GIBNA) of 1972. 55 Indian insurance companies and 52 
other general insurance operations of other companies were nationalized 
through the act. 
 The General Insurance Corporation of India (GIC) was formed in pursuance 
of Section 9(1) of GIBNA. It was incorporated on 22 November 1972 under 
the Companies Act, 1956 as a private company limited by shares. GIC was 
formed to control and operate the business of general insurance in India.
GENERAL INSURANCE INDUSTRY- AN 
OVERVIEW
PEST Analysis- a tool for accessing insurance 
industry 
 Political factors affecting insurance industry 
 Insurance business in rural/ social sector 
 Capital requirement 
 Renewal of registration 
 Investment of funds outside India 
 Power to investigation or inspection 
 Tax policy and insurance sector 
 Economical factors affecting insurance industry 
 Adequacy of capital 
 Increased economical activity 
 Interest rates 
 Inflation rate 
 Market related factors 
 Customer satisfaction
 Socio-Cultural factors affecting insurance industry 
 Population 
 Life style 
 Educational level 
 Level of earning 
 Societal benefits 
 Technological factors affecting insurance industry 
 Maintaining the database 
 E-business insurance in India
SWOT ANALYSIS (ACC. TO INSURANCE IN 
INDIA) 
 Strengths 
 A large number of products 
 Geographical shared 
 Huge funding 
 Social obligations 
 Weaknesses 
 Poor customer services 
 Inadequate responsiveness 
 Lesser technical knowledge 
 Social awareness
CONTINUED… 
 Opportunities 
 Subsequent potential for growth with existing 
products 
 Formation with joint ventures 
 Exploring untapped areas 
 Threats 
 Targets profitable segments by new enters 
 Better CRM by private corporate bodies 
 Surplus staff dealing
CHANGING W-S AND T- O- AS FEW 
 Encouragements for foreign investment 
 Use of technology i.e. E-insurance 
 Better claims settlement 
 better HR practices 
 Rigidities in pricing system
EMERGING CHARACTER OF INDIAN 
INSURANCE – A GLANCE AT FUTURE 
 Several new players 
 Radical restricting of present public sectors 
 Closely regulated but not controlled 
 Competition based running 
 Usages of technology
CAREER IN INSURANCE(1.5% OF MBA’S OPTED 
INSURANCE AS A CAREER -2013) 
Traditional courses Modern courses 
 MBA(finance) 
 MBA(banking and 
insurance) 
 MBA(insurance) 
MBA(acturial science)- 
NM-Mumbai 
PGDM(life,/gen ins.) 
BA(insurance)
REFERENCES 
 insurance in India-sage publication 
 Insurance management- palande 
 Life insurance-IC-33 
 Licindia.com 
 Icfai jounals
Insurance scenario in india –issues and opportunities
Insurance scenario in india –issues and opportunities

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Insurance scenario in india –issues and opportunities

  • 1. INSURANCE SCENARIO IN INDIA – ISSUES AND OPPORTUNITIES Presented by, Mahak ( MBA_GEN 1st year) Roll no.-14101082
  • 2. BASICS OF INSURANCE What is Insurance?  An arrangement by which a company or the state undertakes to provide a guarantee of compensation for specified loss, damage, illness, or death in return for payment of a specified premium.  History of Insurance  It started from Lloyd’s coffee house London  First policy issued in England in 1583  In India first policy issued in 1870  Classes of Insurance A. Life insurance B. General insurance General insurance is further classified:- 1.Fire insurance 2.Marine insurance 3.Miscellaneous insurance
  • 3. INSURANCE HISTORY Pre liberalization Liberalization Post liberalization
  • 4. Regulatory Body Insurance Regulatory & Development Authority (IRDA) is the controlling and regulatory apex body in the country for insurance sector and its chairman and members are appointed by Government of India. IRDA’s HQ is located at Hyderabad. It was constituted as a body to regulate and develop the insurance industry in 1999, and was incorporated as a statutory body in April, 2000. The Key objectives of IRDA is promotion of competition to satisfy customer choice with lower premiums. The IRDA opened up market in August 2000. Foreign companies were allowed ownership up to 49% Role of IRDA :  Protecting the interest of policyholders.  Establishing guidelines for the operations of insurers, and brokers.  Specifying the code of conduct, qualifications, and training for insurance intermediaries and agents.  Promoting efficiency in the conduct of insurance business.  Regulating the investment of funds by insurance companies.
  • 5. STRUCTURE OF INDIAN INSURANCE INDUSTRY  Life insurance  Public sector undertaking( life insurance corporation of India)  Private sector undertaking(22 companies)  General insurance  Public sector undertaking(general insurance corporation of India)+4 subsidiaries  Private sector undertaking(21comapnies)
  • 6. • Life insurance in its modern form came to India from England in the year 1818. • Oriental life Insurance company, started by Europeans In Calcutta was the first life Insurance company on Indian soil. • Before 1912 India had no Legislation to Regulate Insurance Business. • In the year 1912, the life insurance companies act the provident fund act were passed.
  • 7. LIFE INSURANCE SECTOR OF INDIA -OVERVIEW Market destiny Market shares http://www.ibef.org/industry/insurance-sector- india.aspx
  • 8. GENERAL INSURANCE CORPORATION OF INDIA  The entire general insurance business in India was nationalized by the Government of India (GOI) through the General Insurance Business (Nationalization) Act (GIBNA) of 1972. 55 Indian insurance companies and 52 other general insurance operations of other companies were nationalized through the act.  The General Insurance Corporation of India (GIC) was formed in pursuance of Section 9(1) of GIBNA. It was incorporated on 22 November 1972 under the Companies Act, 1956 as a private company limited by shares. GIC was formed to control and operate the business of general insurance in India.
  • 10. PEST Analysis- a tool for accessing insurance industry  Political factors affecting insurance industry  Insurance business in rural/ social sector  Capital requirement  Renewal of registration  Investment of funds outside India  Power to investigation or inspection  Tax policy and insurance sector  Economical factors affecting insurance industry  Adequacy of capital  Increased economical activity  Interest rates  Inflation rate  Market related factors  Customer satisfaction
  • 11.  Socio-Cultural factors affecting insurance industry  Population  Life style  Educational level  Level of earning  Societal benefits  Technological factors affecting insurance industry  Maintaining the database  E-business insurance in India
  • 12. SWOT ANALYSIS (ACC. TO INSURANCE IN INDIA)  Strengths  A large number of products  Geographical shared  Huge funding  Social obligations  Weaknesses  Poor customer services  Inadequate responsiveness  Lesser technical knowledge  Social awareness
  • 13. CONTINUED…  Opportunities  Subsequent potential for growth with existing products  Formation with joint ventures  Exploring untapped areas  Threats  Targets profitable segments by new enters  Better CRM by private corporate bodies  Surplus staff dealing
  • 14. CHANGING W-S AND T- O- AS FEW  Encouragements for foreign investment  Use of technology i.e. E-insurance  Better claims settlement  better HR practices  Rigidities in pricing system
  • 15. EMERGING CHARACTER OF INDIAN INSURANCE – A GLANCE AT FUTURE  Several new players  Radical restricting of present public sectors  Closely regulated but not controlled  Competition based running  Usages of technology
  • 16. CAREER IN INSURANCE(1.5% OF MBA’S OPTED INSURANCE AS A CAREER -2013) Traditional courses Modern courses  MBA(finance)  MBA(banking and insurance)  MBA(insurance) MBA(acturial science)- NM-Mumbai PGDM(life,/gen ins.) BA(insurance)
  • 17. REFERENCES  insurance in India-sage publication  Insurance management- palande  Life insurance-IC-33  Licindia.com  Icfai jounals