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10 years of business engineering
INNOVATION STRATEGY TO EXECUTION
Aprile point of view and approach
May 2013
Sustained innovation is keyfor prosperity
TIME FROM NOW (YEARS, MONTHS)
1 3 4 5 6 7 82 9
The right mix balances initiatives for effectiveness.
In
ideation
In
development or
introduction
In operation
The
Right
Mix
10
VALUE
Innovationstrategytoexecution requires an holistic approach
Programs
Execute with the
right
practices, teams
and tools
Products
Generate and pursue
the right ideas
Portfolio
Build and select the
right initiatives
• Develop scenarios and roadmaps
• Set and execute ideation and concept challenges
• Develop inter-functional, collaborative and open networks
• Adopt clear and manageable process, with timely
business decisions based on effective criteria
• Allow visibility and link to portfolio objectives
• Allow continuous feedback to be incorporated
into decisions
• Adopt leading practices for managing
scope, uncertainties and other relevant
dimensions
• Develop leadership, culture and high
performance teams
• Exploit the power of state-of-the-art tools
Innovationculture matters
Culture is what allows successful strategy to be created and executed.
Alignment
Aligning innovation
with the
organization
vision, mission and
goals.
Spirit
Shaping
mindset, risk taking
attitude and
behavior.
Leave no room for
“not invented here”
syndrome.
Motivation
Building
dedication, passion
and courage.
Rewarding success
and fast learning
from failures.
Connections
Searching and
exploiting
teamwork and
diversity.
In innovation “culture doesn’t eat strategy for lunch”. They go together.
Informationtechnologytools areemergingas keyenablers
Product Lifecycle Management
Comprehensive Capabilities for Process, Data and Team Collaboration
Strategic Roadmapping
Market, Product , Regulatory and
Technology Roadmapping
Social Product Innovation
Web 2.0 and
Enterprise 2.0
Ideation & Crowdsourcing
Ideation Challenge Lifecycle
Management
Phase Gate Optimization
Innovation Process Model
Four interconnectedaspects arewhat makesdifficult to
becomea world-class leader
People &
Culture
Processes,
Practices
& Methods
Tools
Data
A capabilityframeworkcan serve as referencetoengineer
the change
Innovation Process, Practices & Methods
Culture, People & Organization
Innovation Portfolio
Product Lifecycle Data & Technology
Innovation Metrics & Intelligence
Technology
Insights
New Product Development & Introduction
Launch
ManagementBrands
Results
Analysis
Integratedroadmapping explores scenariosfor gap&
opportunity analysis
Critical Market 1
Critical Market 2
Product 1
Product 2
Product 3
Technology 1
Technology 2
Upgrade
Full Launch
Development
Stabilize
2013 2014 2015 20162012
Begins Decline, X% annual
Growing X %
Full Launch
Development Full Launch
Retire
Development Available
Available Upgrade
Development
Typical questions asked during
Market, Product, Regulatory &
Technology roadmapping:
Will reallocating resources on
Technology 1 increase the
probability of releasing Product 1
sooner before the value of the
market drops?
Can the release of Product 1 allow
for an earlier retirement of Product
3?
How can the release of Product 2
be moved ahead of schedule to
capture growing Market 2?
What Product is planned to be used
with Technology 2 since it impacts a
strong, growing market?
Which consequences the new
incoming Regulations 1 will have on
Technology 2 and Product 1?
Open innovation allowscollaborationamongpartners in an
ecosystem
Source: M. Docherty, Venture2 Inc. (with concepts adapted from the book by Henry Chesbrough, Open Innovation: The New Imperative for Creating and Profiting from
Technology, Harvard Business School Press, 2003)
Valuable ideas can come from inside or outside the company (industry) and can go to
market from inside or outside the company (industry).
Ideasand concepts are pursued and alignedwith the
portfolio
“Creating
Insights”
“Creating
Reasons”
Approval:
Director Innovation
Director Ideation
Portfolio Leader
Approval:
CTO
Director R&D
“Creating
Opportu
nities”
Idea Generation
Enrichment
&
Aggregation
Opportunity
Evaluation
Opportunity
Selection
Concept
Selection
• Define and launch
challenges and what- if
scenarios
• Conduct ideation
workshops and
collaboration exchange
• Capture ideas and
build repository
• Adopt skunk works
• Allow idea shaping
and stretching
• Disseminate ideas
and build-up
• Assess strategic fit
and qualify broadly
• Work with lead users
• Conduct ideation
events and promote
VoC sessions for
customer immersion
• Manage idea
submission
• Score and prioritize
opportunities
• Select concepts
• Align portfolio &
strategic fit
• Investigate technology
readiness and
technical solutions
• Describe and qualify
market opportunity
• Develop
opportunity case
• Triage of opportunities
for further evaluation
• Align portfolio &
strategic fit
Portfolioallowsvisibility, alignmentwith business strategy
and selectionof options
Align portfolio with strategy
Create scenarios
and options
Drive consistency in
initiatives evaluation
Enable advanced
valuation techniques
Communicate
portfolio decisions
Pre-configure charts
and reports for
reviews
Manage and smooth
out resource loads
Phase-gatemakes the innovationprocess manageableand
effective
Phase 0
Concept
Phase 1
Feasibility &
Planning
Phase 2
Design
Phase 4
Launch
Phase 3
Test
No-Go
Rescope
Go
Keep a history of
decisions, rationales
and owners
Facilitate
“closed-loop”
assessments
Make informed gate
go/no go and resource
decisions
Monitor phase activity
progress and project
status
Introduce flexibility in
innovation model with scalable
phase-gate approach
PLM roadmap helps building a vision and implement
pragmatically
• Integration of all product-
related information
systems, “individually
searchable”
• Program for reuse of
existing
products, formulas, and
other intellectual property
• Detailed, automated
workflows to accelerate
completion of tasks on the
critical path
• Use of systems for
regulatory and compliance
•Powerful “one-stop”
search capability to find
and retrieve information
from multiple sources
•Product data is
unified, reliable, and
readily accessible
•Program and metrics for
optimization of company’s
experience, skills and
existing work
•Advanced value and
“what-if” analysis of new
development projects
•Internal collaboration
capability
• Multiple independent
and non-scalable
systems
• No search and
information retrieval
capability (paper-based)
• Extensive manual
processing of data
• Knowledge leaks/loss
Characteristics
Value Drivers
•Partial integration of
systems (portals)
•Some internal cross-
functional collaboration
•Automated and manual
data processing
•Information silos
•Basic Stage/Gate process
but not globally deployed
nor system-enabled
4
Advanced
3
Formal
2
Basic
1
Developing
Level 5
World Class
• Product development
driven by market needs
• Development strategies
leverage product
platforms and core
competencies
• Advanced resource
planning
• Seamless integration of
information for design
and production planning
• “Virtual” collaboration
with key customers and
suppliers
• Product development
projects linked to
portfolio management
• Gain market share
• Acting as global company
• Leverage commonality of
technology/products
• Time-to-market
• Efficiency focus (limit re-
work)
• Document management
• Regulatory and
compliance
• Ability to act as separate
business units
• Site-focus
• Enhanced margin
• Advanced regulatory and
compliance
• Internal collaboration
network
• Solution selling
• Actions dictated by vision
(roadmapping)
• Internal and external
collaboration network
Changeleadership addresses people’s adoption
Approach goes above and beyond role/responsibility definition, communication and training.
Coach Change Leaders — Teaching project managers and executive
sponsors to proactively engage, inspire and lead employees to willingly
adopt and advocate
Resistance Management — Addressing resistance openly and early by
engaging employees to embrace new perspectives and possibilities for how
innovation and PLM initiatives can multiply their contribution to success
Leadership Alignment & Advocacy — Establishing active,
skillful executive championing by recruiting advocates, planning
their activities, preparing their messaging and guiding them to be effective
Innovation Process, Practices & Methods
Culture, People & Organization
Innovation Portfolio
Product Lifecycle Data & Technology
Innovation Metrics & Intelligence
Technology
Insights
New Product Development & Introduction
Launch
ManagementBrands
Results
Analysis
Examplesof transformationinitiatives
Build-up a better
visibility of the entire
portfolio of projects
Define lean and effective new product development
process , with focus on timing and resource
Control data and
workflows through
integrated PLM
Initiate ideation
contests
Typicalnext step focus on engineeringthe change
• Get stakeholders support
• Maintain alignment between vision, goals and approach
• Assess current innovation results, culture, approach and
practices
• Set desired change focus
• Communicate consistently throughout the organization
• Start mobilization and on boarding
• Respond to stakeholder fears regarding changes
• Detail and evaluate the proposed initiatives
• Get approval and resources
Align
Executive
Set Scope
Plan Initiatives
Initiate
Change
Summary messages
Sustained innovation requires an holistic view and a
comprehensive set of business and technology capabilities.
The change journey starts with alignment, assessment and
detailed definition of initiatives.
A framework sets a reference that can support innovation
strategy-to-execution approach and capability.
Build a vision for innovation but execute the change
pragmatically, incrementally and rapidly

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10 years business engineering innovation strategy execution

  • 1. 10 years of business engineering INNOVATION STRATEGY TO EXECUTION Aprile point of view and approach May 2013
  • 2. Sustained innovation is keyfor prosperity TIME FROM NOW (YEARS, MONTHS) 1 3 4 5 6 7 82 9 The right mix balances initiatives for effectiveness. In ideation In development or introduction In operation The Right Mix 10 VALUE
  • 3. Innovationstrategytoexecution requires an holistic approach Programs Execute with the right practices, teams and tools Products Generate and pursue the right ideas Portfolio Build and select the right initiatives • Develop scenarios and roadmaps • Set and execute ideation and concept challenges • Develop inter-functional, collaborative and open networks • Adopt clear and manageable process, with timely business decisions based on effective criteria • Allow visibility and link to portfolio objectives • Allow continuous feedback to be incorporated into decisions • Adopt leading practices for managing scope, uncertainties and other relevant dimensions • Develop leadership, culture and high performance teams • Exploit the power of state-of-the-art tools
  • 4. Innovationculture matters Culture is what allows successful strategy to be created and executed. Alignment Aligning innovation with the organization vision, mission and goals. Spirit Shaping mindset, risk taking attitude and behavior. Leave no room for “not invented here” syndrome. Motivation Building dedication, passion and courage. Rewarding success and fast learning from failures. Connections Searching and exploiting teamwork and diversity. In innovation “culture doesn’t eat strategy for lunch”. They go together.
  • 5. Informationtechnologytools areemergingas keyenablers Product Lifecycle Management Comprehensive Capabilities for Process, Data and Team Collaboration Strategic Roadmapping Market, Product , Regulatory and Technology Roadmapping Social Product Innovation Web 2.0 and Enterprise 2.0 Ideation & Crowdsourcing Ideation Challenge Lifecycle Management Phase Gate Optimization Innovation Process Model
  • 6. Four interconnectedaspects arewhat makesdifficult to becomea world-class leader People & Culture Processes, Practices & Methods Tools Data
  • 7. A capabilityframeworkcan serve as referencetoengineer the change Innovation Process, Practices & Methods Culture, People & Organization Innovation Portfolio Product Lifecycle Data & Technology Innovation Metrics & Intelligence Technology Insights New Product Development & Introduction Launch ManagementBrands Results Analysis
  • 8. Integratedroadmapping explores scenariosfor gap& opportunity analysis Critical Market 1 Critical Market 2 Product 1 Product 2 Product 3 Technology 1 Technology 2 Upgrade Full Launch Development Stabilize 2013 2014 2015 20162012 Begins Decline, X% annual Growing X % Full Launch Development Full Launch Retire Development Available Available Upgrade Development Typical questions asked during Market, Product, Regulatory & Technology roadmapping: Will reallocating resources on Technology 1 increase the probability of releasing Product 1 sooner before the value of the market drops? Can the release of Product 1 allow for an earlier retirement of Product 3? How can the release of Product 2 be moved ahead of schedule to capture growing Market 2? What Product is planned to be used with Technology 2 since it impacts a strong, growing market? Which consequences the new incoming Regulations 1 will have on Technology 2 and Product 1?
  • 9. Open innovation allowscollaborationamongpartners in an ecosystem Source: M. Docherty, Venture2 Inc. (with concepts adapted from the book by Henry Chesbrough, Open Innovation: The New Imperative for Creating and Profiting from Technology, Harvard Business School Press, 2003) Valuable ideas can come from inside or outside the company (industry) and can go to market from inside or outside the company (industry).
  • 10. Ideasand concepts are pursued and alignedwith the portfolio “Creating Insights” “Creating Reasons” Approval: Director Innovation Director Ideation Portfolio Leader Approval: CTO Director R&D “Creating Opportu nities” Idea Generation Enrichment & Aggregation Opportunity Evaluation Opportunity Selection Concept Selection • Define and launch challenges and what- if scenarios • Conduct ideation workshops and collaboration exchange • Capture ideas and build repository • Adopt skunk works • Allow idea shaping and stretching • Disseminate ideas and build-up • Assess strategic fit and qualify broadly • Work with lead users • Conduct ideation events and promote VoC sessions for customer immersion • Manage idea submission • Score and prioritize opportunities • Select concepts • Align portfolio & strategic fit • Investigate technology readiness and technical solutions • Describe and qualify market opportunity • Develop opportunity case • Triage of opportunities for further evaluation • Align portfolio & strategic fit
  • 11. Portfolioallowsvisibility, alignmentwith business strategy and selectionof options Align portfolio with strategy Create scenarios and options Drive consistency in initiatives evaluation Enable advanced valuation techniques Communicate portfolio decisions Pre-configure charts and reports for reviews Manage and smooth out resource loads
  • 12. Phase-gatemakes the innovationprocess manageableand effective Phase 0 Concept Phase 1 Feasibility & Planning Phase 2 Design Phase 4 Launch Phase 3 Test No-Go Rescope Go Keep a history of decisions, rationales and owners Facilitate “closed-loop” assessments Make informed gate go/no go and resource decisions Monitor phase activity progress and project status Introduce flexibility in innovation model with scalable phase-gate approach
  • 13. PLM roadmap helps building a vision and implement pragmatically • Integration of all product- related information systems, “individually searchable” • Program for reuse of existing products, formulas, and other intellectual property • Detailed, automated workflows to accelerate completion of tasks on the critical path • Use of systems for regulatory and compliance •Powerful “one-stop” search capability to find and retrieve information from multiple sources •Product data is unified, reliable, and readily accessible •Program and metrics for optimization of company’s experience, skills and existing work •Advanced value and “what-if” analysis of new development projects •Internal collaboration capability • Multiple independent and non-scalable systems • No search and information retrieval capability (paper-based) • Extensive manual processing of data • Knowledge leaks/loss Characteristics Value Drivers •Partial integration of systems (portals) •Some internal cross- functional collaboration •Automated and manual data processing •Information silos •Basic Stage/Gate process but not globally deployed nor system-enabled 4 Advanced 3 Formal 2 Basic 1 Developing Level 5 World Class • Product development driven by market needs • Development strategies leverage product platforms and core competencies • Advanced resource planning • Seamless integration of information for design and production planning • “Virtual” collaboration with key customers and suppliers • Product development projects linked to portfolio management • Gain market share • Acting as global company • Leverage commonality of technology/products • Time-to-market • Efficiency focus (limit re- work) • Document management • Regulatory and compliance • Ability to act as separate business units • Site-focus • Enhanced margin • Advanced regulatory and compliance • Internal collaboration network • Solution selling • Actions dictated by vision (roadmapping) • Internal and external collaboration network
  • 14. Changeleadership addresses people’s adoption Approach goes above and beyond role/responsibility definition, communication and training. Coach Change Leaders — Teaching project managers and executive sponsors to proactively engage, inspire and lead employees to willingly adopt and advocate Resistance Management — Addressing resistance openly and early by engaging employees to embrace new perspectives and possibilities for how innovation and PLM initiatives can multiply their contribution to success Leadership Alignment & Advocacy — Establishing active, skillful executive championing by recruiting advocates, planning their activities, preparing their messaging and guiding them to be effective
  • 15. Innovation Process, Practices & Methods Culture, People & Organization Innovation Portfolio Product Lifecycle Data & Technology Innovation Metrics & Intelligence Technology Insights New Product Development & Introduction Launch ManagementBrands Results Analysis Examplesof transformationinitiatives Build-up a better visibility of the entire portfolio of projects Define lean and effective new product development process , with focus on timing and resource Control data and workflows through integrated PLM Initiate ideation contests
  • 16. Typicalnext step focus on engineeringthe change • Get stakeholders support • Maintain alignment between vision, goals and approach • Assess current innovation results, culture, approach and practices • Set desired change focus • Communicate consistently throughout the organization • Start mobilization and on boarding • Respond to stakeholder fears regarding changes • Detail and evaluate the proposed initiatives • Get approval and resources Align Executive Set Scope Plan Initiatives Initiate Change
  • 17. Summary messages Sustained innovation requires an holistic view and a comprehensive set of business and technology capabilities. The change journey starts with alignment, assessment and detailed definition of initiatives. A framework sets a reference that can support innovation strategy-to-execution approach and capability. Build a vision for innovation but execute the change pragmatically, incrementally and rapidly