book reivew-Managers guide to virtual teams

1. -Kimball Fisher & Mareen Fisher
Managers Guide To
Virtual Teams

2. What is a Virtual Team?
• Team:
A group of people who share a common purpose
and who must collaborate to get their work done
a
• Virtual Team:
People who must work together, but who can’t
frequently meet face-to-face because they:
– Work in different locations
– Work in different time schedules

3. Leadership
Result Catalyst
Facilitator
Barrier
Buster
Business Analyzer
Coach
Living
example
7 competencies of effective
VT Leaders

4. Independent
Team Player
Self Starter
Self-Discipline
Good Results
Competent
Good
Judgment
Interpersonal
Skills
Forming a Virtual Team

5. Starting up a functional
Virtual Team
Creating a
Team
Charter
Role
Clarification
Setting
technology
Protocols

6. Developing Trust in
Virtual Team

7. Telephonic Collaboration
• Be certain that teleconference is well
organized
• Assign meeting roles
• Use people’s names
• Remember that silence is not consent
• Demonstrate good manners
• Watch out for background sounds

8. Video conferencing
Whiteboards
Social
Networking
Web
conferencing
E-mail

9. Improving communication &
feedback
Effective communication process
Empathic listening
Giving Feedback
Receiving Feedback

10. 6-step problem solving
process
Define the problem
Define success criteria
Determine root causes
Explore possible solutions
Select a solution
Implement the selected solution

11. Problem Solving Tools
Force Field Analysis
Weighted Criteria Analysis
Stop, Start, Continue Analysis
Creative Brainstorming
Reverse Brainstorming

12. Decision Making Methods
Autocratic Decision Making
Democratic Decision Making
Consensus Decision Making
Unanimous Decision Making

13. The Consensus Process
Clearly define the issue
Agree on a back-up process
Gather information
Listen to the views of others
Share your thoughts
Make a decision as a team
Implement and support the decision as a team

14. 2 Types of Team Building
Relationship
• Focused on fostering
trust and cooperation
• Helps people build
social or interpersonal
skills
Task-
Effectiveness
• Focused on
identifying and
eliminating barriers to
performance
• Helps people build
technical or business
skills

15. Team-Building Examples
My Favorite Job (Relationship)
Special Joint Activity (Relationship)
Two Truths and a Lie (Relationship)
Sociogram (Relationship)
Chartering (Task-Effectiveness)
Voice of the Customer (Task-Effectiveness)

16. Personal and Work Life
Balance
Reserve a regular time each week for family and friends
Discuss times for special events with team members
Find a way to stay in touch when traveling
Involve friends/family in work related activities
Exercise regularly

17. Thank You !!!