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TRENDS
in tech and startups
   Startup Battle Korea 2012
          June14, 2012
“Practical tools for today’s
  global entrepreneurs.”
TWEET!
                                Janice Fraser
                                 www.luxr.co

                               @clevergirl
                                @luxrco


(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups




(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan




(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research




(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research
                    3. Make a product roadmap




(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research
                    3. Make a product roadmap
                    4. Prove market size




(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research
                    3. Make a product roadmap
                    4. Prove market size
                    5. Hire a “rockstar” developer




(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research
                    3. Make a product roadmap
                    4. Prove market size
                    5. Hire a “rockstar” developer
                    6. Close venture capital




(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research
                    3. Make a product roadmap
                    4. Prove market size
                    5. Hire a “rockstar” developer
                    6. Close venture capital
                    7. Create detailed product specifications




(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research
                    3. Make a product roadmap
                    4. Prove market size
                    5.         Hire a “rockstar” developer
                    6.         Close venture capital
                    7.         Create detailed product specifications
                    8.         Build




(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research
                    3. Make a product roadmap
                    4. Prove market size
                    5.         Hire a “rockstar” developer
                    6.         Close venture capital
                    7.         Create detailed product specifications
                    8.         Build
                    9. QA


(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research
                    3. Make a product roadmap
                    4. Prove market size
                    5.         Hire a “rockstar” developer
                    6.         Close venture capital
                    7.         Create detailed product specifications
                    8.         Build
                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    1. Write a business plan
                    2. Do market research
                    3. Make a product roadmap
                    4. Prove market size
                    5.         Hire a “rockstar” developer
                    6.         Close venture capital
                    7.         Create detailed product specifications
                    8.         Build
                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups
                    2. Do market research
                    3. Make a product roadmap
                    4. Prove market size
                    5.         Hire a “rockstar” developer
                    6.         Close venture capital
                    7.         Create detailed product specifications
                    8.         Build
                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups

                    3. Make a product roadmap
                    4. Prove market size
                    5.         Hire a “rockstar” developer
                    6.         Close venture capital
                    7.         Create detailed product specifications
                    8.         Build
                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups


                    4. Prove market size
                    5.         Hire a “rockstar” developer
                    6.         Close venture capital
                    7.         Create detailed product specifications
                    8.         Build
                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups



                    5.         Hire a “rockstar” developer
                    6.         Close venture capital
                    7.         Create detailed product specifications
                    8.         Build
                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups



                    6. Close venture capital
                    7. Create detailed product specifications
                    8. Build
                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups




                    7. Create detailed product specifications
                    8. Build
                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups




                    8. Build
                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups




                    9. QA
                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups




                    10. Get a splashy launch with lots of press

(c) 2012 LUXR.CO   JUNE 2012
10 Steps for Tech Startups




(c) 2012 LUXR.CO   JUNE 2012
THE NEW CLASSICS




(c) 2012 LUXR.CO   JUNE 2012
Get out
                               of the building!




(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
2006




(c) 2012 LUXR.CO   JUNE 2012
2006




                               2012


(c) 2012 LUXR.CO   JUNE 2012
Customer Development is an
     ordered set of steps for startups:




(c) 2012 LUXR.CO   JUNE 2012
What customer development
            looks like in practice...




(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
Build. Measure.
                                    Learn.




(c) 2012 LUXR.CO   JUNE 2012
#2
                               New York Times
                                 Bestseller



(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
(c) 2012 LUXR.CO   JUNE 2012
Lean Startup


                               +                 +

      make products                                  reduce
                                   incremental
       customers
          want                       releases         waste


(c) 2012 LUXR.CO   JUNE 2012
Lean Startup advocates...




(c) 2012 LUXR.CO   JUNE 2012
unvalidated effort
                                  Plot the difference


                                                           MAKE
                                                                    release
                                                 MAKE
                                                          release
                                         MAKE   release



                          THINK


                                                                        time



(c) 2012 LUXR.CO          JUNE 2012
unvalidated effort
                              Lots of little wiggles




                                                       time



(c) 2012 LUXR.CO          JUNE 2012
unvalidated effort
                              Lots of little wiggles




                                                       time



(c) 2012 LUXR.CO          JUNE 2012
Each wiggle is a learning cycle.
     unvalidated effort




                                                             MAKE
                                              MAKE       MAKE
                                                          release

                                      THINK          THINK

                                                                    time
                                                 CHECK
(c) 2012 LUXR.CO          JUNE 2012
Victory is
                               measured in
                                learning.


(c) 2012 LUXR.CO   JUNE 2012
This will change
                             how you think
                           about your work,
                            your team, your
                               process.

(c) 2012 LUXR.CO   JUNE 2012
Lean Startup is NOT...




(c) 2012 LUXR.CO   JUNE 2012
Lean Startup is NOT...

                               Cheap Startup




(c) 2012 LUXR.CO   JUNE 2012
Lean Startup is NOT...

                               Cheap Startup

                               Fast Startup


(c) 2012 LUXR.CO   JUNE 2012
Lean Startup is NOT...

                               Cheap Startup

                               Fast Startup

                          Shortcut Startup
(c) 2012 LUXR.CO   JUNE 2012
Lean Startup is NOT...



                               Low-Ambition


(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups




(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers




(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers
                    2. List your assumptions




(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers
                    2. List your assumptions
                    3. Test the riskiest ones




(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers
                    2. List your assumptions
                    3. Test the riskiest ones
                    4. Design experiments




(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers
                    2. List your assumptions
                    3. Test the riskiest ones
                    4. Design experiments
                    5. Evaluate results




(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers
                    2. List your assumptions
                    3. Test the riskiest ones
                    4. Design experiments
                    5. Evaluate results
                    6. Change plans based on evidence




(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers
                    2. List your assumptions
                    3. Test the riskiest ones
                    4. Design experiments
                    5. Evaluate results
                    6. Change plans based on evidence
                    7. Launch small proof-of-concept products




(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers
                    2. List your assumptions
                    3. Test the riskiest ones
                    4. Design experiments
                    5.         Evaluate results
                    6.         Change plans based on evidence
                    7.         Launch small proof-of-concept products
                    8.         Get a few paying customers



(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers
                    2. List your assumptions
                    3. Test the riskiest ones
                    4. Design experiments
                    5.         Evaluate results
                    6.         Change plans based on evidence
                    7.         Launch small proof-of-concept products
                    8.         Get a few paying customers
                    9. Make them really happy


(c) 2012 LUXR.CO   JUNE 2012
10 NEW Steps for Tech Startups
                    1. Talk to potential customers
                    2. List your assumptions
                    3. Test the riskiest ones
                    4. Design experiments
                    5.         Evaluate results
                    6.         Change plans based on evidence
                    7.         Launch small proof-of-concept products
                    8.         Get a few paying customers
                    9. Make them really happy
                    10. Repeat, as needed.
(c) 2012 LUXR.CO   JUNE 2012
THE TRENDS IN TECH STARTUPS

                Experiment.
       Understand your customers.
    Adjust direction based on evidence.




(c) 2012 LUXR.CO   JUNE 2012
thank you!
                               Janice Fraser
                                @clevergirl




(c) 2012 LUXR.CO   JUNE 2012

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Trends in Startups - Startup Battle Korea

  • 1. TRENDS in tech and startups Startup Battle Korea 2012 June14, 2012
  • 2.
  • 3. “Practical tools for today’s global entrepreneurs.”
  • 4. TWEET! Janice Fraser www.luxr.co @clevergirl @luxrco (c) 2012 LUXR.CO JUNE 2012
  • 5. 10 Steps for Tech Startups (c) 2012 LUXR.CO JUNE 2012
  • 6. 10 Steps for Tech Startups 1. Write a business plan (c) 2012 LUXR.CO JUNE 2012
  • 7. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research (c) 2012 LUXR.CO JUNE 2012
  • 8. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research 3. Make a product roadmap (c) 2012 LUXR.CO JUNE 2012
  • 9. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research 3. Make a product roadmap 4. Prove market size (c) 2012 LUXR.CO JUNE 2012
  • 10. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research 3. Make a product roadmap 4. Prove market size 5. Hire a “rockstar” developer (c) 2012 LUXR.CO JUNE 2012
  • 11. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research 3. Make a product roadmap 4. Prove market size 5. Hire a “rockstar” developer 6. Close venture capital (c) 2012 LUXR.CO JUNE 2012
  • 12. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research 3. Make a product roadmap 4. Prove market size 5. Hire a “rockstar” developer 6. Close venture capital 7. Create detailed product specifications (c) 2012 LUXR.CO JUNE 2012
  • 13. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research 3. Make a product roadmap 4. Prove market size 5. Hire a “rockstar” developer 6. Close venture capital 7. Create detailed product specifications 8. Build (c) 2012 LUXR.CO JUNE 2012
  • 14. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research 3. Make a product roadmap 4. Prove market size 5. Hire a “rockstar” developer 6. Close venture capital 7. Create detailed product specifications 8. Build 9. QA (c) 2012 LUXR.CO JUNE 2012
  • 15. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research 3. Make a product roadmap 4. Prove market size 5. Hire a “rockstar” developer 6. Close venture capital 7. Create detailed product specifications 8. Build 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 16. 10 Steps for Tech Startups 1. Write a business plan 2. Do market research 3. Make a product roadmap 4. Prove market size 5. Hire a “rockstar” developer 6. Close venture capital 7. Create detailed product specifications 8. Build 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 17. 10 Steps for Tech Startups 2. Do market research 3. Make a product roadmap 4. Prove market size 5. Hire a “rockstar” developer 6. Close venture capital 7. Create detailed product specifications 8. Build 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 18. 10 Steps for Tech Startups 3. Make a product roadmap 4. Prove market size 5. Hire a “rockstar” developer 6. Close venture capital 7. Create detailed product specifications 8. Build 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 19. 10 Steps for Tech Startups 4. Prove market size 5. Hire a “rockstar” developer 6. Close venture capital 7. Create detailed product specifications 8. Build 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 20. 10 Steps for Tech Startups 5. Hire a “rockstar” developer 6. Close venture capital 7. Create detailed product specifications 8. Build 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 21. 10 Steps for Tech Startups 6. Close venture capital 7. Create detailed product specifications 8. Build 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 22. 10 Steps for Tech Startups 7. Create detailed product specifications 8. Build 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 23. 10 Steps for Tech Startups 8. Build 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 24. 10 Steps for Tech Startups 9. QA 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 25. 10 Steps for Tech Startups 10. Get a splashy launch with lots of press (c) 2012 LUXR.CO JUNE 2012
  • 26. 10 Steps for Tech Startups (c) 2012 LUXR.CO JUNE 2012
  • 27. THE NEW CLASSICS (c) 2012 LUXR.CO JUNE 2012
  • 28. Get out of the building! (c) 2012 LUXR.CO JUNE 2012
  • 29. (c) 2012 LUXR.CO JUNE 2012
  • 31. 2006 2012 (c) 2012 LUXR.CO JUNE 2012
  • 32. Customer Development is an ordered set of steps for startups: (c) 2012 LUXR.CO JUNE 2012
  • 33. What customer development looks like in practice... (c) 2012 LUXR.CO JUNE 2012
  • 34. (c) 2012 LUXR.CO JUNE 2012
  • 35. (c) 2012 LUXR.CO JUNE 2012
  • 36. (c) 2012 LUXR.CO JUNE 2012
  • 37. (c) 2012 LUXR.CO JUNE 2012
  • 38. (c) 2012 LUXR.CO JUNE 2012
  • 39. (c) 2012 LUXR.CO JUNE 2012
  • 40. (c) 2012 LUXR.CO JUNE 2012
  • 41. (c) 2012 LUXR.CO JUNE 2012
  • 42. (c) 2012 LUXR.CO JUNE 2012
  • 43. (c) 2012 LUXR.CO JUNE 2012
  • 44. (c) 2012 LUXR.CO JUNE 2012
  • 45. (c) 2012 LUXR.CO JUNE 2012
  • 46. (c) 2012 LUXR.CO JUNE 2012
  • 47. (c) 2012 LUXR.CO JUNE 2012
  • 48. (c) 2012 LUXR.CO JUNE 2012
  • 49. (c) 2012 LUXR.CO JUNE 2012
  • 50. Build. Measure. Learn. (c) 2012 LUXR.CO JUNE 2012
  • 51. #2 New York Times Bestseller (c) 2012 LUXR.CO JUNE 2012
  • 52. (c) 2012 LUXR.CO JUNE 2012
  • 53. (c) 2012 LUXR.CO JUNE 2012
  • 54. (c) 2012 LUXR.CO JUNE 2012
  • 55. Lean Startup + + make products reduce incremental customers want releases waste (c) 2012 LUXR.CO JUNE 2012
  • 56. Lean Startup advocates... (c) 2012 LUXR.CO JUNE 2012
  • 57. unvalidated effort Plot the difference MAKE release MAKE release MAKE release THINK time (c) 2012 LUXR.CO JUNE 2012
  • 58. unvalidated effort Lots of little wiggles time (c) 2012 LUXR.CO JUNE 2012
  • 59. unvalidated effort Lots of little wiggles time (c) 2012 LUXR.CO JUNE 2012
  • 60. Each wiggle is a learning cycle. unvalidated effort MAKE MAKE MAKE release THINK THINK time CHECK (c) 2012 LUXR.CO JUNE 2012
  • 61. Victory is measured in learning. (c) 2012 LUXR.CO JUNE 2012
  • 62. This will change how you think about your work, your team, your process. (c) 2012 LUXR.CO JUNE 2012
  • 63. Lean Startup is NOT... (c) 2012 LUXR.CO JUNE 2012
  • 64. Lean Startup is NOT... Cheap Startup (c) 2012 LUXR.CO JUNE 2012
  • 65. Lean Startup is NOT... Cheap Startup Fast Startup (c) 2012 LUXR.CO JUNE 2012
  • 66. Lean Startup is NOT... Cheap Startup Fast Startup Shortcut Startup (c) 2012 LUXR.CO JUNE 2012
  • 67. Lean Startup is NOT... Low-Ambition (c) 2012 LUXR.CO JUNE 2012
  • 68. 10 NEW Steps for Tech Startups (c) 2012 LUXR.CO JUNE 2012
  • 69. 10 NEW Steps for Tech Startups 1. Talk to potential customers (c) 2012 LUXR.CO JUNE 2012
  • 70. 10 NEW Steps for Tech Startups 1. Talk to potential customers 2. List your assumptions (c) 2012 LUXR.CO JUNE 2012
  • 71. 10 NEW Steps for Tech Startups 1. Talk to potential customers 2. List your assumptions 3. Test the riskiest ones (c) 2012 LUXR.CO JUNE 2012
  • 72. 10 NEW Steps for Tech Startups 1. Talk to potential customers 2. List your assumptions 3. Test the riskiest ones 4. Design experiments (c) 2012 LUXR.CO JUNE 2012
  • 73. 10 NEW Steps for Tech Startups 1. Talk to potential customers 2. List your assumptions 3. Test the riskiest ones 4. Design experiments 5. Evaluate results (c) 2012 LUXR.CO JUNE 2012
  • 74. 10 NEW Steps for Tech Startups 1. Talk to potential customers 2. List your assumptions 3. Test the riskiest ones 4. Design experiments 5. Evaluate results 6. Change plans based on evidence (c) 2012 LUXR.CO JUNE 2012
  • 75. 10 NEW Steps for Tech Startups 1. Talk to potential customers 2. List your assumptions 3. Test the riskiest ones 4. Design experiments 5. Evaluate results 6. Change plans based on evidence 7. Launch small proof-of-concept products (c) 2012 LUXR.CO JUNE 2012
  • 76. 10 NEW Steps for Tech Startups 1. Talk to potential customers 2. List your assumptions 3. Test the riskiest ones 4. Design experiments 5. Evaluate results 6. Change plans based on evidence 7. Launch small proof-of-concept products 8. Get a few paying customers (c) 2012 LUXR.CO JUNE 2012
  • 77. 10 NEW Steps for Tech Startups 1. Talk to potential customers 2. List your assumptions 3. Test the riskiest ones 4. Design experiments 5. Evaluate results 6. Change plans based on evidence 7. Launch small proof-of-concept products 8. Get a few paying customers 9. Make them really happy (c) 2012 LUXR.CO JUNE 2012
  • 78. 10 NEW Steps for Tech Startups 1. Talk to potential customers 2. List your assumptions 3. Test the riskiest ones 4. Design experiments 5. Evaluate results 6. Change plans based on evidence 7. Launch small proof-of-concept products 8. Get a few paying customers 9. Make them really happy 10. Repeat, as needed. (c) 2012 LUXR.CO JUNE 2012
  • 79. THE TRENDS IN TECH STARTUPS Experiment. Understand your customers. Adjust direction based on evidence. (c) 2012 LUXR.CO JUNE 2012
  • 80. thank you! Janice Fraser @clevergirl (c) 2012 LUXR.CO JUNE 2012

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