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@lucy_heskins
3 things every marketer
needs to know before
joining a startup
(to preserve their sanity)
We sell the house.
We move country.
TIDY!
Note: Wales very ifferent to England.
Why am I telling you
this?
Why startups fail...
14% poor marketing
42% no market need
18% pricing issues
17% un-friendly product
14% ignore customers
CB Insights
"Maybe I'm just not
good enough".
Literally every marketer.
Ever.
@lucy_heskins
10 years' experience
in startups and
marketing
Edtech, proptech & recruit-
tech
Multiple investment raises
4 re-brands
4 MVPs launched
.
Forget everything
you learned
previously
Lesson 1
REPLICATED THE SAME
CHANNELS AS THOSE I'D
USED PREVIOUSLY
COMMON MISTAKES
ASSUME THE SAME
AUDIENCES BUY DIFFERENT
PRODUCTS IN THE SAME
WAY
WHAT TO EXPECT FROM
MARKETING IN A STARTUP:
(This will determine
WHAT you do.)
WHAT STAGE IS
THE STARTUP AT?
What stage is the
startup at?
Customer
discovery
Customer
validation
Customer
creation
Company
building
- Customer development model, Blank.
What stage is the
startup at?
Customer
discovery
Customer
validation
Customer
creation
Company
building
- Customer development model, Blank.
What stage is the
startup at?
Customer
discovery
Customer
validation
Customer
creation
Company
building
- Customer development model, Blank.
You have to
educate them on
what marketing is
Lesson 2
"I'm soooooo successful and
amazing and did it all without
spending ANYTHING on marketing"
THAT IS MARKETING
News just in...
Speak to them in their language
A B C D
40
30
20
10
0
BUILDING THE IMPORTANCE
OF MARKETING
Speak to them in their language
Different stages of startups
have different metrics
A B C D
40
30
20
10
0
BUILDING THE IMPORTANCE
OF MARKETING
Understand if the
environment is
right for you
Lesson 3
3 months' cash in bank
.
Nothing stays still
Cons
Chance to be the marketer
that takes the startup to
series a/b/c
Experience you'll rarely
get else where
Pros
Chance to be a marketer
that is involved at the
start.
Pros
3 months' cash in bank
.
Nothing stays still
Cons
Chance to be the marketer
that takes the startup to
series a/b/c
Experience you'll rarely
get else where
Pros
Chance to be a marketer
that is involved at the
start.
Experience you'll rarely
get elsewhere.
Pros
3 months' cash in bank
.
Nothing stays still
Cons
Chance to be the marketer
that takes the startup to
series a/b/c
Experience you'll rarely
get else where
Pros
Chance to be a marketer
that is involved at the
start.
Experience you'll rarely
get elsewhere.
Pros
Make and react to
decisions fast.
3 months' cash in bank
.
Nothing stays still
Cons
Chance to be the marketer
that takes the startup to
series a/b/c
Experience you'll rarely
get else where
Pros Cons
Chance to be a marketer
that is involved at the
start.
Experience you'll rarely
get elsewhere.
Pros
Make and react to
decisions fast.
Job security.
3 months' cash in bank
.
Nothing stays still
Cons
Chance to be the marketer
that takes the startup to
series a/b/c
Experience you'll rarely
get else where
Pros Cons
Job security.
Nothing stays still.
Chance to be a marketer
that is involved at the
start.
Experience you'll rarely
get elsewhere.
Pros
Make and react to
decisions fast.
3 months' cash in bank
.
Nothing stays still
Cons
Chance to be the marketer
that takes the startup to
series a/b/c
Experience you'll rarely
get else where
Pros Cons
Nothing stays still.
Chance to be a marketer
that is involved at the
start.
Experience you'll rarely
get elsewhere.
Pros
You 'lose' your
specialism.
Make and react to
decisions fast.
Job security.
Is it
right for
you?
A
20%
B
20%
C
20%
D
20%
E
20%
Happy
25%
Sad
25%
Happy sad
25%
Confused
25%
DO YOUR RESEARCH
PERSONALITY TESTS
Mr. Einstein.
Marketing advice for startups based
on early-stage employee insights.
Check out
www.ohblimey.com
@lucy_heskins
Thanks for listening!

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3 Things Every Marketer Needs to Know Before Joining a Startup (To Preserve their Sanity)

  • 1. @lucy_heskins 3 things every marketer needs to know before joining a startup (to preserve their sanity)
  • 2. We sell the house. We move country. TIDY! Note: Wales very ifferent to England.
  • 3.
  • 4. Why am I telling you this? Why startups fail... 14% poor marketing 42% no market need 18% pricing issues 17% un-friendly product 14% ignore customers CB Insights
  • 5. "Maybe I'm just not good enough". Literally every marketer. Ever. @lucy_heskins
  • 6. 10 years' experience in startups and marketing Edtech, proptech & recruit- tech Multiple investment raises 4 re-brands 4 MVPs launched .
  • 8. REPLICATED THE SAME CHANNELS AS THOSE I'D USED PREVIOUSLY COMMON MISTAKES ASSUME THE SAME AUDIENCES BUY DIFFERENT PRODUCTS IN THE SAME WAY
  • 9. WHAT TO EXPECT FROM MARKETING IN A STARTUP: (This will determine WHAT you do.) WHAT STAGE IS THE STARTUP AT?
  • 10. What stage is the startup at? Customer discovery Customer validation Customer creation Company building - Customer development model, Blank.
  • 11. What stage is the startup at? Customer discovery Customer validation Customer creation Company building - Customer development model, Blank.
  • 12. What stage is the startup at? Customer discovery Customer validation Customer creation Company building - Customer development model, Blank.
  • 13. You have to educate them on what marketing is Lesson 2
  • 14. "I'm soooooo successful and amazing and did it all without spending ANYTHING on marketing"
  • 16. Speak to them in their language A B C D 40 30 20 10 0 BUILDING THE IMPORTANCE OF MARKETING
  • 17. Speak to them in their language Different stages of startups have different metrics A B C D 40 30 20 10 0 BUILDING THE IMPORTANCE OF MARKETING
  • 18. Understand if the environment is right for you Lesson 3
  • 19. 3 months' cash in bank . Nothing stays still Cons Chance to be the marketer that takes the startup to series a/b/c Experience you'll rarely get else where Pros Chance to be a marketer that is involved at the start. Pros
  • 20. 3 months' cash in bank . Nothing stays still Cons Chance to be the marketer that takes the startup to series a/b/c Experience you'll rarely get else where Pros Chance to be a marketer that is involved at the start. Experience you'll rarely get elsewhere. Pros
  • 21. 3 months' cash in bank . Nothing stays still Cons Chance to be the marketer that takes the startup to series a/b/c Experience you'll rarely get else where Pros Chance to be a marketer that is involved at the start. Experience you'll rarely get elsewhere. Pros Make and react to decisions fast.
  • 22. 3 months' cash in bank . Nothing stays still Cons Chance to be the marketer that takes the startup to series a/b/c Experience you'll rarely get else where Pros Cons Chance to be a marketer that is involved at the start. Experience you'll rarely get elsewhere. Pros Make and react to decisions fast. Job security.
  • 23. 3 months' cash in bank . Nothing stays still Cons Chance to be the marketer that takes the startup to series a/b/c Experience you'll rarely get else where Pros Cons Job security. Nothing stays still. Chance to be a marketer that is involved at the start. Experience you'll rarely get elsewhere. Pros Make and react to decisions fast.
  • 24. 3 months' cash in bank . Nothing stays still Cons Chance to be the marketer that takes the startup to series a/b/c Experience you'll rarely get else where Pros Cons Nothing stays still. Chance to be a marketer that is involved at the start. Experience you'll rarely get elsewhere. Pros You 'lose' your specialism. Make and react to decisions fast. Job security.
  • 25. Is it right for you? A 20% B 20% C 20% D 20% E 20% Happy 25% Sad 25% Happy sad 25% Confused 25% DO YOUR RESEARCH PERSONALITY TESTS
  • 27. Marketing advice for startups based on early-stage employee insights. Check out www.ohblimey.com @lucy_heskins Thanks for listening!