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Digital and Online
Ethnography
James Robson
Being a teacher in the digital
age: a digital ethnography of
religious education teachers’
engagement in online social
spaces
Research Questions
Aim: To investigate the meanings, related to their
professional lives and identities, that Religious
Education (RE) teachers derive from their engagement
in online social spaces.
How are RE teachers’ professional identities performed
through their engagement in online social spaces?
How are RE teachers professional identities constructed
through their engagement in online social spaces?
How is the engagement of RE teachers in online social
spaces influenced by power structures and the agendas
of related institutions, organizations, stakeholders and
interest groups?
Ethnography
Now embedded in academic culture as an appropriate
method of exploring the ways in which people use,
interact, engage and construct meanings on the Internet
(Hine, 2008:260)
Examination of use in a natural setting.
A method that valued users’ own perspectives and the
meanings they derived from their online engagement.
Enabling the researcher to place that within the context
of wider social and professional structures and academic
theory.
Ethnography of online contexts
Debate over how ethnography should be undertaken in
relation to online social spaces.
Novel methodology (virtual ethnography, netnography)
vs an extension of traditional anthropological approach
(Digital ethnography)
Field Boundaries: Online vs Offline
Early studies focused solely on online communities (Markham,
1998; Baym, 2000).
But the Internet is rarely a separate domain of virtual
experience (Miller and Slater, 2000).
Sharp dichotomous distinctions should be avoided between
online and offline (Horst, 2012). The Internet and offline
worlds are mutually related, intersecting contexts.
Internet research takes place in embedded contexts
(Bruckman, 2002). Therefore including offline contexts
improves understanding of phenomena within their
ethnographic context and add credibility to research findings.
Field as Multi-sited
A network of intersecting online and offline sites
(Marcus, 1995; Wittel, 2000)
A primary online site, with a wider field conceptualized,
linking other online spaces and offline ones (Orgad,
2006)
Digital Ethnography to me
I prefer the term digital ethnography as it avoids some
of the context specific connotations of more loaded
terms: netnography, virtual ethnography etc.
An extension of traditional anthropological ethnography
flexibly extending methods to fit changing contexts
rather than something novel.
Focused on online contexts, but conceptualizing the
wider field as including other online and offline sites.
Defining the Field
TES RE Forum
NATRE Facebook Page
Save RE Facebook Group
Offline sites (if not actually studied to be related to
primary field site when conceptually mapping the field)
– classrooms, schools, conferences, homes etc.
Entering the Field
Getting passed the gate keepers
 Started lurking
 Commercial interests in the project
Ongoing negotiations with the community
 Reminder posts; establishing ID as a researcher through
questionnaires etc.
 Using websites/ blogs to communicate with participants
 How much to participate
 Possibility of covert research online
 Participation risks influencing the nature, ethos or culture of field
site
 It risks loss of analytical clarity/ going native
 But
 Deepen experiences of sites
 Test concepts through direct experience
 Expose oneself to critique
 Ethical issues
 Peripheral-member researcher (DeWalt and DeWalt, 2002) – overt
presence, but maintaining sense of being an outsider
Data Collection Methods:
Participant Observation
Data Collection Methods:
Participant Observation
A year in the field: September 2011 – September 2012
Observing and participating in the spaces on a daily
basis for a year: reading posts, responding to posts,
starting threads, asking questions, privately messaging
users, forging contacts etc.
Checked three times a day (9:30am, 1pm, 8pm), using
desktop, laptop, iPad and iPhone.
Date as: fieldnotes, analyzable text (three 8 week long
samples), descriptive statistics
Data Collection: Interviews
 Semi-structured online and offline narrative interviews, rooted in
both ethnographic contexts.
 Modified life history approach
 Start online focused on people’s often rehearsed life stories, co-
constructing narratives that are jointly analysed and interrogated
with time and space for analytical insights to emerge.
 Moved offline where participants can be more spontaneous and
vulnerable.
 Builds trust, aids transition between ethnographic contexts, links
online and offline field sites
 Participants were recruited online, linked with observations, through
open calls or were specifically targeted. (8,7,5)
Other Sources of Data
Questionnaires
Conference attendance as a participant observer
Analysis of ‘grey literature’: main media outlets;
opinion pieces, political and educational blogs; Twitter
Elite interviews: NATRE executive committee; chair of
REC; Chair of REC PR sub-committee; Chair of NASACRE;
RE consultants and teacher trainers etc.
Analysis
Not necessarily a distinct stage of the research process:
embodied in the ethnographer throughout fieldwork
informing recruitment, interviews and direction of
fieldwork.
Data holistically analysed using Miles and Huberman
three main analytical steps: data reduction, data
display, drawing and verifying conclusion.
Nvivo, iAnnotate, Word Outline display
Group Task
Look at an online group/ community/ social space and
discuss:
What research questions you might ask/ what aspects of
that community would you study?
What data would you gather and what data collection
methods would you use?
What ethical issues might you encounter?
What can you tell about the community – what is its
social structure, what hierarchies exist, where are the
power relations etc?
Suggested communities
Wranglerstar YouTube Channel:
http://www.youtube.com/channel/UCMIjEnXruVHtvgSVf6TgfUg
Homebrew Forum:
http://www.thehomebrewforum.co.uk/
Mudcat forum: http://mudcat.org/

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James Robson - Digital and Online Ethnography

  • 2. Being a teacher in the digital age: a digital ethnography of religious education teachers’ engagement in online social spaces
  • 3. Research Questions Aim: To investigate the meanings, related to their professional lives and identities, that Religious Education (RE) teachers derive from their engagement in online social spaces. How are RE teachers’ professional identities performed through their engagement in online social spaces? How are RE teachers professional identities constructed through their engagement in online social spaces? How is the engagement of RE teachers in online social spaces influenced by power structures and the agendas of related institutions, organizations, stakeholders and interest groups?
  • 4. Ethnography Now embedded in academic culture as an appropriate method of exploring the ways in which people use, interact, engage and construct meanings on the Internet (Hine, 2008:260) Examination of use in a natural setting. A method that valued users’ own perspectives and the meanings they derived from their online engagement. Enabling the researcher to place that within the context of wider social and professional structures and academic theory.
  • 5. Ethnography of online contexts Debate over how ethnography should be undertaken in relation to online social spaces. Novel methodology (virtual ethnography, netnography) vs an extension of traditional anthropological approach (Digital ethnography)
  • 6. Field Boundaries: Online vs Offline Early studies focused solely on online communities (Markham, 1998; Baym, 2000). But the Internet is rarely a separate domain of virtual experience (Miller and Slater, 2000). Sharp dichotomous distinctions should be avoided between online and offline (Horst, 2012). The Internet and offline worlds are mutually related, intersecting contexts. Internet research takes place in embedded contexts (Bruckman, 2002). Therefore including offline contexts improves understanding of phenomena within their ethnographic context and add credibility to research findings.
  • 7. Field as Multi-sited A network of intersecting online and offline sites (Marcus, 1995; Wittel, 2000) A primary online site, with a wider field conceptualized, linking other online spaces and offline ones (Orgad, 2006)
  • 8. Digital Ethnography to me I prefer the term digital ethnography as it avoids some of the context specific connotations of more loaded terms: netnography, virtual ethnography etc. An extension of traditional anthropological ethnography flexibly extending methods to fit changing contexts rather than something novel. Focused on online contexts, but conceptualizing the wider field as including other online and offline sites.
  • 9. Defining the Field TES RE Forum NATRE Facebook Page Save RE Facebook Group Offline sites (if not actually studied to be related to primary field site when conceptually mapping the field) – classrooms, schools, conferences, homes etc.
  • 10.
  • 11. Entering the Field Getting passed the gate keepers  Started lurking  Commercial interests in the project Ongoing negotiations with the community  Reminder posts; establishing ID as a researcher through questionnaires etc.  Using websites/ blogs to communicate with participants
  • 12.  How much to participate  Possibility of covert research online  Participation risks influencing the nature, ethos or culture of field site  It risks loss of analytical clarity/ going native  But  Deepen experiences of sites  Test concepts through direct experience  Expose oneself to critique  Ethical issues  Peripheral-member researcher (DeWalt and DeWalt, 2002) – overt presence, but maintaining sense of being an outsider Data Collection Methods: Participant Observation
  • 13. Data Collection Methods: Participant Observation A year in the field: September 2011 – September 2012 Observing and participating in the spaces on a daily basis for a year: reading posts, responding to posts, starting threads, asking questions, privately messaging users, forging contacts etc. Checked three times a day (9:30am, 1pm, 8pm), using desktop, laptop, iPad and iPhone. Date as: fieldnotes, analyzable text (three 8 week long samples), descriptive statistics
  • 14. Data Collection: Interviews  Semi-structured online and offline narrative interviews, rooted in both ethnographic contexts.  Modified life history approach  Start online focused on people’s often rehearsed life stories, co- constructing narratives that are jointly analysed and interrogated with time and space for analytical insights to emerge.  Moved offline where participants can be more spontaneous and vulnerable.  Builds trust, aids transition between ethnographic contexts, links online and offline field sites  Participants were recruited online, linked with observations, through open calls or were specifically targeted. (8,7,5)
  • 15. Other Sources of Data Questionnaires Conference attendance as a participant observer Analysis of ‘grey literature’: main media outlets; opinion pieces, political and educational blogs; Twitter Elite interviews: NATRE executive committee; chair of REC; Chair of REC PR sub-committee; Chair of NASACRE; RE consultants and teacher trainers etc.
  • 16. Analysis Not necessarily a distinct stage of the research process: embodied in the ethnographer throughout fieldwork informing recruitment, interviews and direction of fieldwork. Data holistically analysed using Miles and Huberman three main analytical steps: data reduction, data display, drawing and verifying conclusion. Nvivo, iAnnotate, Word Outline display
  • 17.
  • 18. Group Task Look at an online group/ community/ social space and discuss: What research questions you might ask/ what aspects of that community would you study? What data would you gather and what data collection methods would you use? What ethical issues might you encounter? What can you tell about the community – what is its social structure, what hierarchies exist, where are the power relations etc?
  • 19. Suggested communities Wranglerstar YouTube Channel: http://www.youtube.com/channel/UCMIjEnXruVHtvgSVf6TgfUg Homebrew Forum: http://www.thehomebrewforum.co.uk/ Mudcat forum: http://mudcat.org/